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Summary of reviewsCitadines City Centre Liverpool receives high praise for its exceptional offerings, making it a favored choice among travelers. The prime location in the heart of Liverpool is a major attraction, providing unparalleled convenience for exploring key attractions like Albert Dock and Cavern Quarter with easy walking access to shopping districts, restaurants and transport stations. Despite its central positioning, the hotel maintains a surprisingly quiet atmosphere, adding to its appeal.
The accommodations at Citadines City Centre Liverpool stand out for their modern, clean and spacious attributes. The rooms, including one-bedroom and studio apartments, are equipped with well-furnished kitchenettes, large comfortable beds, stylish décor and modern appliances, contributing to a comfortable and restful stay. Guests frequently mention the meticulous cleanliness of the rooms, which enhances their overall experience. The commitment to hygiene practices is evident with many reviewers highlighting the spotless condition of the facilities and the diligent efforts of the housekeeping staff.
The exceptional staff is another highlight with many guests commenting on their friendliness, professionalism and willingness to assist. Specific individuals are often mentioned for their outstanding service, creating a warm and welcoming environment that contributes positively to the guest experience.
The hotel also offers reliable and fast free Wi-Fi, making it convenient for both work and leisure activities. The gym, though compact, is seen as a valuable addition, providing modern equipment for a good workout. While some minor improvements are suggested for the Wi-Fi and beds, the overall feedback remains largely positive.
Citadines City Centre Liverpool lives up to its four-star rating with its bright, stylish environment and modern facilities. The combination of high cleanliness standards, excellent staff and a luxury feel, complete with thoughtful amenities like kitchen facilities and comfortable furnishings, ensures a superb guest experience. Its accessible features make it an ideal choice for travelers with disabilities.
In summary, Citadines City Centre Liverpool offers fantastic value for money, blending luxury, convenience and exceptional service, which makes it a top choice for various travelers looking for a memorable stay in Liverpool. Show more
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Aparthotel Taking Steps Towards Sustainability
Accessible Aparthotel
Aparthotel with Gym
4-Star Aparthotel
Room Types
Studio ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers soundproof walls, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit has 1 bed.
One-Bedroom ApartmentThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a washing machine, as well as soundproof walls. The unit has 1 bed.
Two-Bedroom ApartmentThis spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a washing machine, as well as soundproof walls. The unit has 2 beds.
Superior One Bed-Room ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a washing machine, as well as soundproof walls. The unit offers 2 beds.
Superior Two Bed-room ApartmentThis spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a washing machine, as well as soundproof walls. The unit offers 3 beds.
Guest Reviews
9.1
Excellent
Location
Citadines City Centre Liverpool enjoys high praise from guests for its prime location. Positioned right in the heart of the city, the property offers unparalleled convenience, making it an ideal base for exploring Liverpool. The hotel's proximity to Liverpool Lime Street and Liverpool Central stations ensures easy access for travelers, while its closeness to the nightlife, shopping districts, restaurants and key attractions like the Albert Dock and Cavern Quarter makes it a favorite among guests.
The ease of walking to various points of interest, from museums to vibrant shopping streets, reinforces its appeal. Guests repeatedly highlight the central location, stating that everything they needed was within walking distance, including groceries and amenities right under the hotel. This central positioning, combined with a surprisingly quiet atmosphere and modern, clean facilities, cements Citadines City Centre Liverpool as a top choice for visitors seeking both comfort and convenience during their stay in Liverpool.
Rooms
Citadines City Centre Liverpool has received notable praise for its accommodations. Guests frequently highlighted the rooms as comfortable and exceptionally clean with many emphasizing their spaciousness and modern amenities. The apartments, including one-bedroom and studio options, were characterized by their well-equipped kitchenettes, making them a convenient choice for both short and long stays. The presence of modern appliances such as fridges, stoves, microwaves and washing machines added to the guests' comfort and convenience.
Travelers appreciated the rooms' quiet, cozy and neatly organized environments, which allowed for a restful experience in the bustling city centre. The décor was described as stylish and modern, often surpassing guests' expectations and matching or exceeding the quality shown in promotional photos. Large comfortable beds were another standout feature often mentioned by previous visitors.
Guests also noted the apartments' design, emphasizing the provision of ample space and well-defined living areas. The view from the rooms and the ability to have a kitchenette were frequently highlighted as beneficial. Despite a few mentions of rooms being smaller than expected or having minor issues, the overall sentiment was largely positive with many guests expressing a desire to return.
A consistent theme among the reviews was the excellent location of the hotel, combined with the friendly and professional staff, contributing to a warm and welcoming atmosphere. The combination of high cleanliness standards, spacious interiors and handy amenities made Citadines City Centre Liverpool a favored choice for various travelers.
Beds
Citadines City Centre Liverpool has garnered a mix of comments about their beds from various guests. The general consensus highlights that many guests found the beds to be comfortable with numerous mentions of the beds being super comfortable, very comfortable and in some cases, extremely comfortable. King-size and spacious beds were noted positively and several reviews appreciated the cleanliness and overall comfort provided by the beds.
However, comfort levels varied among guests with some finding the beds too hard or in need of replacement. Specific concerns included issues with the beds being creaky, concave or lacking support which made them uncomfortable for some visitors. A handful of guests mentioned that the beds, while not perfect, were still adequate for a short stay.
Overall, while the beds at Citadines City Centre Liverpool have received praise for their comfort and spaciousness, there's room for improvement to ensure consistency in comfort and quality for all guests.
Cleanliness
Citadines City Centre Liverpool stands out for its impressive commitment to cleanliness, as evidenced by the glowing feedback from guests. Reviewers consistently highlight the immaculate condition of the rooms, apartments and overall property. The rooms are repeatedly described as spotless, extremely clean and meticulously maintained. Modern furnishings alongside hygienic and well-maintained facilities contribute to an inviting atmosphere.
Guests appreciate the clean and comfortable accommodations that include clean bathrooms, fresh linens and tidy amenities throughout. Both the cleanliness of the environment and the commitment to hygiene practices are noted as significant strengths, enhancing the overall guest experience.
The positive remarks extend to the hotel's cleaning staff, who are often mentioned for their diligent work in keeping the property pristine. Even minor critiques regarding occasional stains or minor maintenance issues do not overshadow the overwhelming consensus that cleanliness is a top priority at this hotel.
In addition to being clean, the hotel is also commended for its strategic location close to major attractions, which adds convenience to the cleanliness and comfort it provides. Modern touches and the overall upkeep of the premises make Citadines City Centre Liverpool a reliable option for travelers who prioritize cleanliness and comfort during their stay.
Staff
The reviews for Citadines City Centre Liverpool highlight the exceptional quality of the staff, who are frequently described as accommodating, friendly and helpful. Guests consistently praise the staff for being welcoming and professional with specific mentions of individuals like Ines, Ploy and Nicky who went out of their way to provide excellent service. The reception staff are often highlighted for their efficiency and politeness, ensuring smooth check-ins and addressing any issues promptly. The housekeeping team also receives accolades for their friendly demeanor and maintaining immaculate conditions. Overall, the staff's attentiveness and willingness to assist make for a comfortable and pleasant stay, earning top marks in customer service and hospitality.
Wi-Fi
Citadines City Centre Liverpool offers a Wi-Fi experience that receives generally positive feedback from its guests. The hotel provides fast, reliable and free internet throughout its premises with many reviews highlighting the strong and high-speed Wi-Fi service. Guests have mentioned that the Wi-Fi works well in rooms, making it suitable for activities such as working from home and streaming movies on the large available TVs. The internet is not only free and secured but also trustworthy with excellent reception and plenty of USB ports available for convenience. However, there are occasional reports of spotty connections and instances where the Wi-Fi did not meet expectations, suggesting room for improvement. Overall, the majority of guests found the Wi-Fi to be satisfactory and capable of meeting their needs during their stay.
Gym
The gym at Citadines City Centre Liverpool garners mixed reviews from its guests. Most visitors appreciate the gym as a valuable bonus, citing its functionality despite its compact size. It's described as a small but modern and well-equipped space, providing everything necessary for a solid workout. Complimentary access and the option to book the gym for single use are seen as significant advantages, adding convenience to the experience. While some found the fitness room to be underwhelming, the general consensus leans towards a positive outlook on this facility, often noting it as a nice, handy feature that enhances their stay.
4 Star
The Citadines City Centre Liverpool effortlessly lives up to its four-star rating, offering superb accommodations and modern facilities that consistently impress. Guests have highlighted the bright, stylish and secure environment, making it a comfortable and welcoming property. The rooms are noted for being spacious, functional and outfitted with modern, comfortable furniture, providing a soundproofed suite experience. High standards are evident in the well-equipped kitchens and spacious bathrooms, some of which include washing and drying machines.
While breakfast isn't available in-room or on-site, the nearby grocery store is a convenient alternative. The central location of the hotel adds to its appeal, presenting excellent value for money with amenities just steps away. Guests appreciate the spotless cleanliness of the entire property, from start to finish, underscoring the meticulous attention to maintaining a pristine environment.
Overall, the Citadines City Centre Liverpool offers a fantastic stay with many guests expressing their intent to return due to the brilliant accommodations and superb overall experience. The property has rightfully earned its four-star status and stands out as one of the best experiences in its category.
Accessible
Quest Liverpool City Centre stands out for its exceptional accessibility, making it an ideal choice for travelers with disabilities. The hotel is centrally located, just a few steps from Lime Street Station and within walking distance of all major Liverpool attractions. Guests repeatedly highlight the ease of access to shopping areas, transport links and key tourist sites, enhancing the overall convenience.
The facilities are tailored to accommodate disabled guests, including wheelchair-friendly features and spacious access rooms. These thoughtful details ensure a comfortable stay for everyone. The hotel’s proximity to Liverpool's main shopping district, cultural hotspots and transport hubs like Liverpool Central and Lime Street stations further adds to the convenience.
Additionally, the staff are noted for their friendliness and professionalism, adding to the positive experience for guests requiring special accommodations. An added perk is the partnership with the nearby Qpark on Hanover Street, which offers accessible parking solutions for guests.
In sum, Quest Liverpool City Centre excels in providing an accessible and convenient stay right in the heart of Liverpool, making it a top choice for travelers with disabilities seeking to explore the city without hassle.
Luxury
Nestled in the heart of Liverpool, Citadines City Centre Liverpool stands out as a luxury hotel offering guests a truly upscale experience. Reviews highlight the beautifully designed and elegantly decorated interiors, giving every room a high-end, luxurious feel. Visitors rave about the spacious and spotless apartments, complete with modern kitchen facilities and new, comfortable furniture.
The attention to detail in room service and the overall condition of the hotel is impeccable, ensuring everything is in perfect working order, from the beautiful rainfall showers to the stylish and secure facilities. Guests particularly appreciate the apartment-style accommodations which include superbly comfortable beds and top-notch kitchen areas, making it ideal for longer stays.
The luxurious appointments and sophisticated decor create an upmarket ambiance throughout the property. The sense of luxury for the price, combined with the high-end feel of the rooms, makes Citadines City Centre Liverpool a highly recommended destination for those seeking an indulgent stay in the city.
No, Citadines City Centre Liverpool doesn't have any pool.
No, a spa isn't available at Citadines City Centre Liverpool.
No, Citadines City Centre Liverpool doesn't allow dogs.
No, parking facilities aren't available at Citadines City Centre Liverpool.