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Summary of reviewsINNSiDE by Meliá Liverpool stands out as an exceptional hotel, particularly noted for its superb location, making it a perfect base for exploring Liverpool’s central attractions. Guests frequently highlight the convenience of its proximity to the Albert Dock, Liverpool One shopping area and key landmarks, while also appreciating the tranquility that the hotel manages to maintain despite its central position. The scenic views from the rooftop bar and upper floors add to the appeal, providing a stunning vantage point over the city and river.
The breakfast experience receives widespread acclaim for its variety and quality. Guests enjoy the superb buffet with vegan, gluten-free and other dietary options, underpinned by fresh, high-quality ingredients. Delicious breakfast items and excellent coffee, served in a spacious and well-arranged area, contribute to a relaxed dining experience. Minor critiques on certain items and pricing do little to diminish the overall positive feedback.
Dining at the hotel's Gino D'Acampo's restaurant is a highlight with guests praising the excellent Italian cuisine, vibrant atmosphere and stunning views from the Sky Bar. While some found the restaurant pricey or the Sky Bar service slow, the majority lauded the culinary experience. Room service received mixed feedback, suggesting some areas for improvement.
The rooms at INNSiDE by Meliá Liverpool are another frequently praised feature. Guests appreciate their spaciousness, modernity, cleanliness and chic décor. The stunning river views, comfortable beds and well-appointed bathrooms all contribute to a highly satisfying stay. The immaculate condition of the rooms ensures guest comfort, adding to the overall serene atmosphere.
Consistently high marks are given for the hotel’s cleanliness with all areas, from rooms to public spaces, maintained to immaculate standards. The contemporary design and attention to detail further enhance the inviting and comfortable atmosphere.
Staff service is outstanding, often highlighted as a key contributor to positive guest experiences. Reception staff are noted for their efficiency and helpfulness and the team across all departments is consistently described as friendly, accommodating and professional.
Free WiFi is available throughout the hotel and, while some guests found it inconsistent, the majority appreciated the reliable and fast internet in many areas. Complimentary in-room soft drinks were a pleasant touch, enhancing guest satisfaction.
The gym at INNSiDE by Meliá Liverpool is well-equipped and clean, receiving praise for its modern facilities. Despite occasional equipment issues or accessibility problems, guests found it a valuable addition to their stay.
Family-friendliness is another strong point of the hotel with ample amenities and services catering to families, including pet-friendliness and Autism-friendly options. Special touches for occasions and spacious rooms further enhance the family experience.
The beds are repeatedly highlighted for their comfort and size, contributing significantly to a restful stay. Guests describe them as highly comfortable and spacious with only minor exceptions regarding personal preferences.
Overall, INNSiDE by Meliá Liverpool meets and often exceeds its four-star rating. Its modern, stylish ambiance, coupled with excellent service and amenities, provide great value and make it a recommended choice for both leisure and business travelers. Show more
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Family Friendly Hotel
This hotel is a popular choice for families visiting Liverpool. Its central location provides easy access to family-friendly attractions.
Dog Friendly Hotel
This hotel is known to be pet-friendly, ensuring that canine guests feel as pampered as their human counterparts. The hotel offers specific amenities and a warm, accommodating staff that is attentive to dogs, making them feel special.
Business Hotel
Located in the heart of Liverpool, this hotel provides stylish accommodations and excellent business facilities. It includes meeting rooms, co-working spaces, and reliable internet connectivity, making it suitable for business travelers.
Hotel with Gym
Includes a fitness center for guests to use. The facilities are modern and suitable for various workout styles.
4-Star Hotel
This hotel is known for its contemporary design and central location. It provides comfortable accommodations and easy access to Liverpool's attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Small Hotel
Room Types
Innside Twin RoomThis double room features air conditioning and tea/coffee maker.
LED TV with Chromecast.
Free minibar.
Townhouse RoomThis double room has a bathrobe, air conditioning and sofa.
LED TV with Chromecast.
Free minibar.
The Liverpool CondoThis double room features air conditioning, seating area and electric kettle.
LED TV with Chromecast.
Free minibar.
StudioThis double room has air conditioning, electric kettle and bathrobe.
LED TV with Chromecast.
Free minibar.
INNSIDE RoomThis double room has air conditioning, tea/coffee maker and flat-screen TV.
LED TV with Chromecast.
Free minibar.
Innside Room with River ViewThis double room features a tea/coffee maker and air conditioning.
LED TV with Chromecast.
Free minibar.
Interconnecting Townhouse SuiteThe spacious quadruple room provides a minibar, a tea and coffee maker and city views. The unit offers 2 beds.
Interconnecting Innside River ViewThe spacious quadruple room offers air conditioning, a minibar and river views. The unit has 2 beds.
Interconnecting Innside RoomThe spacious quadruple room features air conditioning, a minibar and city views.
Interconnecting CondoThe quadruple room features river views. The unit offers 2 beds.
3 Interconnecting Innside River ViewThe quadruple room features river views. The unit offers 3 beds.
Guest Reviews
Location
INNSiDE by Meliá Liverpool boasts an outstanding location that guests consistently praise in their reviews. The hotel is situated near the city center, making it an ideal base for exploring Liverpool’s many attractions. It's a short walk to the Albert Dock, Liverpool One shopping area and key landmarks. Guests appreciate its proximity to both the city’s vibrant heart and the scenic waterfront, which provides convenient access to a variety of restaurants, pubs and tourist spots.
Many reviews highlight the beautiful views from the hotel, especially from the rooftop bar and upper floors, offering an exceptional vantage point over the city and river. The location is described as perfect for visitors eager to explore the cultural and commercial centers of Liverpool with easy walking distances to museums, galleries and historical sites like Matthew Street and the Beatles statue.
Despite its central position, the hotel manages to provide a peaceful environment away from the hustle and bustle, ensuring a good night's sleep. Guests also note that the location is very walkable, making it convenient to reach the docks, riverfront and city landmarks. Overall, INNSiDE by Meliá Liverpool is celebrated for its superb location, blending central convenience with tranquil surroundings.
Breakfast
The breakfast experience at INNSiDE by Meliá Liverpool receives generally positive feedback from guests with many praising the variety and quality of the food. There is an excellent and generous selection available, catering to various dietary preferences including vegan and gluten-free options. The buffet is described as superb with everything from freshly prepared dishes to delicious and diverse options. Guests particularly appreciate the delicious breakfast and the ample, top-notch choices, ensuring there's something for everyone.
Most reviews highlight breakfast as a standout feature, often described as amazing, superb or exceptional. The quality and freshness of the ingredients are frequently mentioned and some guests note the particularly good coffee and friendly, accommodating staff. The breakfast area is noted for being spacious and well-arranged, contributing to a relaxed dining experience.
However, a few reviews suggest areas for improvement, such as adding more healthful options and enhancing certain hot items like bacon and eggs. Some guests felt that the breakfast was a bit pricey or noted inconsistencies in service. Despite these minor critiques, the overwhelming consensus is that the breakfast at INNSiDE by Meliá Liverpool is a delightful, high-quality experience well worth having.
Dinner
The dining experience at INNSiDE by Meliá Liverpool is largely celebrated with numerous guests praising the exceptional quality of food and service. Gino D'Acampo's restaurant emerges as a standout, consistently lauded for its superb Italian cuisine, delicious cocktails and accommodating service. Guests frequently describe their evening meals as fantastic, outstanding and out-of-this-world with a particular fondness for special dishes such as the lamb stew. The atmosphere, vibrant vibes and stunning views from the rooftop Sky Bar also receive high marks, enhancing the overall dining experience. Additionally, breakfast offerings are usually praised, though there were a few comments about it being occasionally cold.
While most reviews are glowing, some guests indicated that the restaurant food felt overpriced or lacked flavor. Service in the Sky Bar appeared slow to some, despite its impressive setting. Room service food received mixed feedback with specific mention of a need for improvement, especially with items like pre-cut pizzas.
Overall, INNSiDE by Meliá Liverpool's dining options, especially Gino's, provide a memorable culinary experience celebrated for its excellent food, friendly staff and fantastic views.
Rooms
INNSiDE by Meliá Liverpool boasts a high standard of room quality, making it a popular choice for travelers seeking stylish and comfortable accommodations. Guests are consistently impressed by the spaciousness and modernity of the rooms, which are described as immaculate, beautifully appointed and furnished with high-quality fittings. The rooms' contemporary design with clean lines and chic decor, creates an inviting atmosphere that is both cozy and sophisticated.
The views from the rooms are a standout feature with many guests praising the expansive windows that offer stunning vistas of the River Mersey and the Liverpool skyline. The river view rooms, in particular, receive high marks for their breathtaking scenery, making them worth the upgrade. Comfortable beds and well-appointed bathrooms add to the overall comfort and luxury of the accommodations.
Complementary drinks in the minibar, high standards of cleanliness and thoughtful room layouts contribute to a seamless and pleasant stay. The air conditioning is effective and easy to control, ensuring guests can relax in a comfortable environment. The hotel's quiet and serene atmosphere further enhances the guest experience, providing a peaceful retreat in the heart of the city.
Overall, INNSiDE by Meliá Liverpool delivers on its promise of modern, comfortable and visually pleasing rooms, catering to travelers who value both style and substance in their accommodation choices.
Beds
The guest reviews for INNSiDE by Meliá Liverpool overwhelmingly highlight the comfort and size of the beds. Many guests noted the beds as being extremely comfortable, large and conducive to a great night's sleep. Descriptions like "super comfy beds," "massive and super comfortable," and "the most comfortable bed I had in a hotel" were common, emphasizing the luxurious sleeping experience. Beds were frequently praised for their considerable size, described as "huge," "king-size," and "enormous," providing plenty of space to relax.
Despite the predominantly positive feedback, a few guests mentioned that some beds were either too firm or too soft for their liking and there were occasional remarks about the pillows not being ideal with some finding them too soft or uncomfortable. A minor number highlighted issues with bed sheets and the overall bed comfort, yet these were exceptions rather than the norm.
Overall, the beds at INNSiDE by Meliá Liverpool receive high marks for comfort and size, contributing significantly to a restful and enjoyable stay for most guests.
Cleanliness
The 'INNSiDE by Meliá Liverpool' hotel consistently impressed guests with its outstanding cleanliness. Reviews frequently highlight that all areas of the hotel, including rooms, common spaces and facilities, are maintained to very high standards. Notably, guests described the rooms as super clean, spotlessly maintained and immaculately styled, showcasing modern and well-appointed interiors. The hotel's contemporary design coupled with its pristine condition provided a comfortable and inviting atmosphere, contributing significantly to guest satisfaction.
Guests appreciated the cleanliness throughout the entire hotel, from the neat and tidy public areas to the spotless rooms, which were described as exceptionally clean and comfortable. Additional positive remarks focused on the clean, fresh and airy environment maintained across all spaces, complemented by good quality fittings and stylish decor. Housekeeping was attentive and consistent, ensuring minimal signs of wear and maintaining the hotel's high standards of cleanliness.
In summary, the 'INNSiDE by Meliá Liverpool' excels in providing a clean and modern stay with well-maintained spaces and thoughtful attention to detail that greatly enhances guest comfort and enjoyment.
Staff
INNSiDE by Meliá Liverpool is frequently praised for its exceptional staff with guests consistently noting their friendliness, helpfulness and professionalism. The reception team, in particular, receives high marks for being welcoming and efficient, often providing useful advice and maps upon check-in. Across various roles, from the restaurant to room service, the staff are described as attentive, accommodating and courteous. They go the extra mile to cater to guests’ needs, whether through timely delivery of requested items or special touches to improve the stay. Overall, the staff’s warm demeanor and commitment to excellent customer service contribute significantly to a positive and comfortable guest experience at this centrally located hotel.
Wi-Fi
Guests at INNSiDE by Meliá Liverpool frequently highlight that the hotel offers free WiFi to its patrons, a feature appreciated by many. The internet service in some rooms is described as great, reliable and very fast. Additionally, guests note modern and stylish fixtures and fittings, contributing to a positive overall experience. Complimentary soft drinks in the room further enhance the hospitality.
However, a recurring issue among the reviews is the inconsistency of the WiFi service. Some guests found the standard WiFi service to be poor, unstable or unpredictable and noted that the internet speed could be slower than expected. There were also mentions of difficulties in connecting to the internet from the TV and experiencing a weak signal in some areas, leading to challenges in accessing certain online services. Despite these setbacks, the positives largely revolve around the appeal of the hotel's modern amenities and the overall availability of free unlimited WiFi.
Gym
INNSiDE by Meliá Liverpool's gym has generally received positive feedback from its guests. Described as brilliant, well-equipped and state-of-the-art, the gym appears to offer a wide array of modern equipment that visitors appreciate. Many reviews note that the facilities are clean, comfortable and complete, making it a very appealing feature of the hotel. However, some guests have encountered issues with the gym being unavailable or experiencing equipment breakdowns, which can be disappointing. Despite these occasional setbacks, the gym's overall quality and the available equipment are often highlighted positively, contributing to a satisfying stay for many guests.
Family
INNSiDE by Meliá Liverpool proves to be an excellent destination for a family vacation, offering a warm and inviting atmosphere ideal for both relaxation and celebration. Guests highlighted the hotel's family-friendly environment, noting the great vibes and comfortable, cosy settings that make it perfect for families looking to enjoy leisure time in the heart of Liverpool.
The hotel is commended for its thoughtful services, like providing cots for younger children and being both pet-friendly and Autism-friendly, accommodating the needs of diverse family members. The central location offers amazing views of Liverpool and easy access to city attractions, making it a convenient base for family outings.
Staff members received praise for their sweet and helpful demeanor, enhancing the overall experience. Special occasions were made memorable with personalized touches such as decorated rooms and balloons for birthday celebrations. Modern and spacious studio rooms were found to be ideal for small families and the hotel's cleanliness and amenities, including dog accommodations for a small fee, further added to the pleasant stay.
While there are mentions of some minor issues, such as a lack of shower privacy when sharing rooms with family, the overwhelming positive feedback emphasizes the hotel's strengths in providing great service and a delightful family atmosphere. Overall, INNSiDE by Meliá Liverpool stands out as a highly recommended choice for families seeking a delightful stay in the city.
4 Star
INNSiDE by Meliá Liverpool offers a fantastic, highly recommended stay that exceeds expectations for a four-star property. Guests are impressed with the hotel's luxurious feel, describing it as modern, stylish and well-priced for the high standard provided. The classy design of the hotel's rooms and the quality of toiletries in the bathrooms add to its appeal. The décor is consistently noted as beautiful, sleek and attractive, contributing to a bright and cheery atmosphere throughout the premises.
The hotel maintains a clean environment and guests appreciate the well-decorated and lovely rooms that provide a luxurious experience. Although some note it is slightly out of the town center, the location is manageable with a 10-15 minute walk or taxi ride. The onsite gym, though initially closed for some, is a pleasant addition upon opening.
Reviewers find the overall experience at INNSiDE by Meliá Liverpool to be in line with its four-star rating. It offers amazing value for the high standard of service and amenities provided. It's highly recommended as a place for business and leisure with many guests planning to return. Despite a few reservations, the hotel generally ticks all the boxes expected of a four-star establishment.
Business
INNSiDE by Meliá Liverpool emerges as a prime choice for business travelers, boasting an array of amenities and services catered specifically to their needs. The hotel is strategically situated in Liverpool's business sector, making it an ideal base for work-related trips. Guests commend the central city center location, which is highly convenient for attending work meetings and engaging with the business community.
The facilities at INNSiDE are particularly suited for professional use. Business-friendly amenities include well-equipped meeting rooms, ample work desks with desk lamps and numerous plug sockets, ensuring that guests can work efficiently from the comfort of their rooms. Corporate-style furnishings and the overall professional decor complement the business focus. The availability of conference rooms in the morning provides a free and conducive environment for work.
In addition to its practical offerings, the hotel delivers on comfort and hospitality. The rooms are described as very clean and equipped with comfortable beds, essential for a restful night's sleep after a long day of work. The free mini bar is an appreciated bonus for those tight on budget.
Staff at INNSiDE by Meliá Liverpool are frequently praised for being charming, helpful and professional, ensuring a smooth and pleasant stay. The hotel's service standards compare favorably to other hospitality experiences, reinforcing its suitability for business travelers. Additional highlights include great business facilities, a well-equipped gym and an impressive rooftop bar that everyone should try.
Overall, despite the rates being on the higher side, the hotel is deemed well worth the expenditure due to its excellent facilities, strategic location and impeccable service. It is highly recommended for business trips and promises a wonderful experience for any business traveler.
Luxury
INNSiDE by Meliá Liverpool has garnered admiration for its luxurious ambiance, elevating it above standard accommodations in the city. Guests frequently praise its modern, clean and spacious design, highlighted by stunning panoramic river views. The rooms, known for high-quality fittings and luxurious touches, offer a premium feel that is both well-priced and affordable. Visitors are impressed by the incredibly clean and well-furnished spaces, featuring decor that is plain yet elegant.
The hotel's overall design exudes a high standard, making it a classy and beautiful retreat. This sense of luxury is complemented by the hotel's spotlessly clean environment and the serene atmosphere it provides. The staff at INNSiDE by Meliá Liverpool are consistently described as friendly, polite and helpful, contributing significantly to the positive guest experience.
Accommodations such as suites offer a varied selection of drinks and come with extremely large, comfortable beds, ensuring that guests have everything they need for a restful stay. Moreover, the fabulous views across Liverpool add to the charm of the hotel, making it feel like a premium escape.
Overall, INNSiDE by Meliá Liverpool succeeds in delivering a luxurious experience, blending modernity, cleanliness and high-quality design in an affordable package. The combination of great rooms, facilities and amazing value makes this hotel stand out as a top choice for those seeking a classy and serene stay in Liverpool.
Dog Friendly
INNSiDE by Meliá Liverpool is a notably dog friendly hotel, ideal for guests needing to bring their pets along. Several reviews highlight the general pet friendly nature of the establishment, appreciating how welcoming the hotel team is towards dogs. Rooms are well-suited for guests with pets, facilitating a comfortable stay for both humans and dogs alike. Additional details mention a small extra fee for bringing a pet, which is a reasonable £10. Even those who took multiple small dogs mentioned their satisfaction with the accommodations provided. Overall, the reviews consistently underscore the hotel's commitment to creating a hospitable environment for dog owners and their furry companions.
No, INNSiDE by Meliá Liverpool doesn't have any pool.
No, a spa isn't available at INNSiDE by Meliá Liverpool.
Yes, INNSiDE by Meliá Liverpool welcomes dogs.
No, parking facilities aren't available at INNSiDE by Meliá Liverpool.