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Summary of reviewsThe Z Hotel Liverpool is widely praised for its prime location in the heart of Liverpool, offering easy access to key attractions like the Cavern Quarter, Mathew Street and Albert Docks. Its proximity to shopping centers, nightlife, train and bus stations makes it a convenient choice for both tourists and business travelers. Guests consistently mention the hotel's quiet, immaculate rooms, despite its central location.
The breakfast at The Z Hotel Liverpool is often appreciated for its taste and value with items like the bacon toastie and unlimited coffee being particular highlights. However, some guests feel that the options are limited and the £7 price tag might be steep, suggesting that a more varied menu could improve the breakfast experience. Despite this, nearby pubs and cafes provide convenient alternatives.
The hotel's dining options, including a cozy little bar and a 24-hour café, receive commendable reviews. Guests appreciate the welcoming atmosphere and the convenience of being able to enjoy light, fresh food and beverages at any time. Special events like cheese and wine evenings are also well-received, although the limited menu and some frozen items have been noted as minor drawbacks.
Rooms are described as compact but exceptionally clean and modern, efficiently designed for short stays. Facilities like large TVs, mini fridges and kettles enhance the comfort of the rooms, though the frosted glass bathrooms might be a privacy concern for some. While some guests have mentioned occasional issues with room temperature and dampness, the overall consensus is that the rooms offer great value for money considering the hotel's central location.
Cleanliness is a standout feature at The Z Hotel Liverpool with many guests highlighting the spotless condition of both rooms and common areas. The hotel's modern design, comfortable facilities and attentive staff contribute to a pleasant stay experience.
The staff at The Z Hotel Liverpool receive high praise for their friendliness, helpfulness and professionalism. Many guests describe them as welcoming and ready to assist with any needs, contributing significantly to the hotel's positive atmosphere.
The free WiFi at the hotel receives mixed reviews. Some guests find it strong and reliable, while others report issues with slow speeds and intermittent connectivity. Therefore, while the hotel provides complimentary WiFi, there is room for improvement.
The hotel's location is perfect for those keen to explore Liverpool's vibrant nightlife with popular bars, pubs and restaurants just a short walk away. Despite its proximity to lively areas, many guests report a quiet atmosphere conducive to a good night's sleep.
Beds receive mixed reviews with some guests finding them comfortable and others describing them as too firm. The cleanliness of the beds and rooms is consistently praised, though the small size and positioning against the wall can be an issue for some guests.
The hotel is highly accessible with good amenities for guests with disabilities. Located near key transport hubs and offering discounted parking at a nearby car park, it provides great value for money. However, some accessibility issues, such as limited air conditioning and windowless rooms, have been noted.
Overall, The Z Hotel Liverpool offers a clean, comfortable and modern accommodation experience with a standout location and commendable service from friendly, professional staff. While there are areas for improvement, particularly with breakfast variety, WiFi quality and bed comfort, the hotel remains a popular choice for its exceptional value and convenience. Show more
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Hotel near Nightlife Spots
Located on North John Street, The Z Hotel Liverpool is centrally located near numerous bars and clubs. Its central location makes it easy to access various nightlife venues in the Cavern Quarter and surrounding areas.
3-Star Hotel
The Z Hotel offers compact, modern rooms in a central location. It's a budget-friendly option that doesn't compromise on style or convenience.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Room Types
Double RoomA 40-inch flat-screen TV, free WiFi and an en suite wet room with glass partitions are featured in this room. Sky Sports and Sky Movie channels are available free of charge.
Queen RoomA 40-inch flat-screen TV, free WiFi and an en suite wet room with complimentary toiletries are featured in this room. Sky Sports and Sky Movie channels are available free of charge.
Double Room without WindowA 40-inch flat-screen TV, free WiFi and an en suite wet room with glass partitions are featured in this room. Sky Sports and Sky Movie channels are available free of charge.
Superior Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
Double Room - Disability AccessFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
The Z Hotel Liverpool is highly praised for its excellent location in the heart of the city. Guests frequently mention its proximity to key attractions such as the Cavern Quarter, waterfront, Liverpool One and Mathew Street. It's walking distance to popular hangout spots, shopping centers and the Albert Docks making it a convenient choice for both tourists and business travelers. The central location also provides easy access to train and bus stations, adding to its appeal for those needing seamless transport links. Despite being central, many reviews noted the rooms were surprisingly quiet and spotless, contributing to a comfortable stay. The hotel represents great value for money, offering clean, modern rooms with added perks like Sky TV. Visitors also commend the helpful and friendly staff, enhancing the overall positive experience at The Z Hotel Liverpool.
Breakfast
The breakfast experience at The Z Hotel Liverpool receives mixed feedback from guests, though it leans towards the positive side. Many guests find the breakfast good, tasty and great value for money. Some highlight specific items like the generously filled toasted bacon sandwich, bacon toastie and unlimited coffee or tea as particularly enjoyable components. The small bar/café setting for breakfast adds a cozy element, appreciated by some.
However, comments about limited choices and the lack of a traditional full English breakfast suggest the offerings might not meet everyone's expectations. Some guests feel the £7 price tag is a bit steep, while others are impressed by the quality it delivers for the price. Additional breakfast needs, such as cereals or a more varied menu, are noted as potential improvements. Despite these points, the convenient location of nearby pubs and cafes provides ample alternatives for a fuller breakfast experience.
Overall, while The Z Hotel Liverpool's breakfast garners praise for taste and value, expanding the variety and improving the dining setup could enhance guest satisfaction.
Dinner
The Z Hotel Liverpool offers a commendable dining experience, particularly highlighted by a very nice little bar serving coffee and beverages. Guests appreciate the welcoming atmosphere of the cheese and wine events, which are often described as lovely. The availability of a 24-hour café is considered a significant bonus, especially for late arrivals looking to enjoy a glass of wine and a bite to eat. Light, fresh food and coffee are available at any time, catering to various guest preferences. However, the menu is limited and some offerings, like pancakes, are frozen. Despite these minor drawbacks, the overall food and drink experience at the hotel is well-received.
Rooms
Rooms at The Z Hotel Liverpool are described as compact, often on the smaller side, but exceptionally clean and modern. Many reviews highlighted the efficient use of space, making them functional for short stays, especially for solo travelers or business trips. Despite the limited size, the rooms come equipped with modern facilities, including large TVs, mini fridges and kettles. The cleanliness of the rooms consistently receives praise with well-maintained and tidy spaces, often described as spotless.
Guests appreciated the stylish and modern decor, as well as the practical layout of the rooms. For those who received rooms with windows, views over Liverpool were noted as a plus. Some reviews mentioned the frosted glass bathrooms and glass walls, which might be a privacy concern for some travelers.
The hotel’s location is a significant advantage, contributing to the good value for money considering the cost and central positioning. However, a number of comments pointed out issues with room temperature control, occasional dampness and limited privacy due to the glass bathroom design.
Overall, The Z Hotel Liverpool is seen as a suitable choice for short stays, offering clean, comfortable and modern rooms at a reasonable price, though potential guests should be aware of the compact size and specific room features before booking.
Beds
Beds at The Z Hotel Liverpool receive mixed reviews regarding comfort and size. While many guests find the beds comfortable and note that they have enjoyed a comfy night's sleep, others have reported the beds to be too firm or hard for their liking. Some reviewers describe the mattresses as rock hard, comparing them to sleeping on a slab of concrete, which makes sleeping a challenge for those who prefer softer beds. Additionally, the beds are often cited as being quite small, particularly for two people and their positioning against the wall makes accessibility difficult for some guests.
On a positive note, the rooms are consistently praised for their cleanliness with beds being described as clean and well-maintained. Though the comfort of the beds varies, the pillows generally receive favorable comments with some guests finding them soft and comfortable, albeit a few describing them as lumpy or too firm. For a short stay, the beds and rooms seem to meet basic needs adequately, even if they fall short of being luxurious or exceptionally comfortable for everyone.
Cleanliness
The Z Hotel Liverpool is frequently praised for its exceptional cleanliness, which seems to be a standout feature for many guests. Reviews consistently highlight the spotless and immaculate condition of the rooms with many describing them as clean, comfortable and modern. The hotel's dedication to maintaining high standards of hygiene is evident with rooms being cleaned and restocked daily and common areas kept tidy and fresh.
Guests noted the hotel's modern design, comfortable facilities and helpful staff, which collectively contribute to a pleasant stay. The property's prime location in the city center further enhances its appeal, making it both convenient and accessible. While some guests mentioned minor issues such as compact room sizes and occasional lapses in cleanliness, the overwhelming sentiment was positive.
The availability of amenities like sky TV, good water pressure in showers and fluffy towels were also appreciated. Overall, The Z Hotel Liverpool stands out for delivering a clean, comfortable and convenient accommodation experience, complemented by friendly and efficient service from the staff.
Staff
The Z Hotel Liverpool has garnered extensive praise for its staff with consistent mentions of their friendliness, helpfulness and professionalism. Guests repeatedly highlighted that the staff were welcoming, creating a warm atmosphere from the moment of check-in. Reviewers use words like "fantastic," "amazing," and "super friendly" to describe the personnel, underscoring their positive impact on guest experiences.
The staff's commitment to providing exceptional service is evident with guests frequently noting their helpfulness and readiness to assist with any needs. Whether it was offering detailed information about local attractions or accommodating special requests, the staff were described as going above and beyond to ensure a pleasant stay. The management team also received accolades for their approachability and effectiveness, further enhancing the hotel's reputation.
Overall, the enduring theme across the reviews is the genuine friendliness and attentiveness of the staff, which significantly contributes to the hotel's commendable service record.
Wi-Fi
The WiFi at The Z Hotel Liverpool has garnered mixed reviews from guests. While some have found the internet connection to be strong, reliable and above expectations, others have reported various issues. Positive feedback includes mentions of a good or excellent WiFi connection throughout the hotel with a reliable and always great internet experience for some. Free WiFi is available, which many guests appreciated.
However, there are notable concerns regarding the WiFi quality. A significant number of guests experienced slow speeds, weak signals and intermittent connectivity. Some found the connection to be sporadic and almost unusable at times, highlighting issues such as WiFi dropping often or failing to maintain stability. For some guests, the WiFi speed and reliability were so poor that they opted not to use it at all.
Despite these issues, the hotel provides free WiFi to all guests, which some found acceptable for their needs, though certainly not excellent. Overall, while the hotel does offer complimentary WiFi, the consistency and speed of the connection seem to vary, leaving room for improvement.
Nightlife
The Z Hotel Liverpool boasts a prime location for those looking to immerse themselves in the city's vibrant nightlife. Positioned just a few minutes' walk from the bustling bars, pubs and restaurants on Mathew Street and nearby areas, guests find themselves in the heart of Liverpool's entertainment scene. The convenience of being centrally located means that many of the top nightclubs, bars and eateries are just a stone's throw away with Albert Dock, local pubs and major transport links also easily accessible.
Despite the proximity to lively nightlife, many guests have noted that the hotel manages to maintain a quiet atmosphere with little to no disturbance from external noise at night. This balance makes it an ideal spot for those who enjoy the nightlife but also appreciate a good night's sleep. The combination of excellent location, access to shops, clubs and cultural landmarks, along with friendly and helpful staff, enhances the overall appeal for visitors seeking both excitement and comfort in Liverpool.
Accessible
The Z Hotel Liverpool offers a highly convenient and accessible experience for guests with disabilities. Situated close to key transport hubs such as the ferry and Lime Street Station, the hotel is right next to the business district, making it easy to find and providing great access to everything. Its central location means downtown attractions are within easy walking distance and it resides in the heart of the city centre, close to popular pubs and clubs.
Guests praise the hotel's modern, clean and comfortable rooms with good services from the staff. The accessibility extends to all areas with accessible rooms that are well-appointed and include Wi-Fi. The lift enhances mobility within the hotel, although some noted air conditioning was limited.
Parking, while not free, comes with a very good discount at the nearby NCP car park, which many found to be a significant advantage. The hotel may have slight issues with accessibility for some, but overall, it provides great value for money, especially when booked last minute.
However, be aware that some rooms are windowless and while guests were reassured that locks would release automatically in case of a fire, this left a feeling of being trapped, which might be a deterrent for future stays for some.
No, The Z Hotel Liverpool doesn't have any pool.
No, a spa isn't available at The Z Hotel Liverpool.
No, The Z Hotel Liverpool doesn't allow dogs.
No, parking facilities aren't available at The Z Hotel Liverpool.