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Summary of reviewsThe Heights Bunkhouse in Llanberis stands out for its strategic location, making it a prime choice for those looking to explore the stunning Snowdon area. Its placement near the Llanberis path, convenient bus stops, local shops, and restaurants makes it an ideal spot for hiking enthusiasts and outdoor adventurers, complemented by picturesque views and free parking. Guests frequently commend the bunkhouse for its tasty and enjoyable breakfast options, although these are not always included with stays, adding convenience to the dining experience.
Dinner at The Heights Bunkhouse is praised for its homemade charm, flavor, and good presentation, with specific commendations for dishes like the chili and burgers. The quality of the food, paired with reasonable pricing and efficient service, enhances the dining aspect of a stay. The bunkhouse staff consistently receive accolades for their friendliness and willingness to help, creating a warm and welcoming environment. Their attention and assistance significantly bolster guest experiences, leaving many with a desire to return.
However, the bunkhouse does face challenges in areas of room maintenance and cleanliness. Frequent reports of discomfort due to old mattresses, noisy bunk beds, and unclean rooms and bathrooms compromise the quality of the accommodations. Maintenance issues need addressing, as does the cleanliness, with several guests highlighting concerns with bedding and general hygiene. An improvement in these areas could considerably enhance the overall experience.
WiFi access is predominantly available in communal areas, which may restrict connectivity for guests seeking private access in rooms. On the positive side, parking amenities are abundant and convenient, offering guests a seamless arrival and departure.
In summary, The Heights Bunkhouse offers excellent value for money, particularly for outdoor enthusiasts and budget travelers. Although the accommodations are basic, its location, dining options, helpful staff, and practical amenities make it appealing for those looking to enjoy the beautiful surroundings of Snowdonia, provided some challenges in room conditions and cleanliness are addressed. Show more
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Hostel with Parking
The Heights Bunkhouse provides parking and is located on High Street.
3-Star Hostel
Room Types
Bed in 10-Bed Male Dormitory RoomRooms are 30 square metres.
Please note that no bedding or towels are offered.
Bed in 6-Bed Mixed Dormitory RoomWith carpeted floors.
Please note that no bedding or towels are offered.
Bed in 8-Bed Mixed Dormitory RoomWith carpeted floors.
Please note that no bedding or towels are offered.
Bed in 4-Bed Mixed Dormitory RoomWith carpeted floors.
Please note that no bedding or towels are offered.
Bed in 8-Bed Female Dormitory RoomRooms are 15 square metres.
Bed in 2-Bed Dormitory RoomRooms are 7 square metres.
Guest Reviews
5.7
Rated
Location
Nestled in the heart of Llanberis, The Heights Bunkhouse boasts a prime location that's hard to beat for anyone looking to explore the stunning Snowdon area. Its central position offers easy access to the Llanberis path, perfect for hiking enthusiasts aiming to conquer Mt Snowdon, with proximity to bus stops facilitating smooth commutes to Pen-y-Pass car park. With the property's superb placement, guests are just steps away from local shops, restaurants, and a bustling pub atmosphere, where hearty meals are readily available. The bunkhouse's setting opposite a supermarket and close to the Snowdon railway enhances convenience for travelers. It also comes with the added bonus of free parking—a valuable perk in Llanberis. Moreover, the beautiful surrounds, including a nearby lake, provide picturesque views to complement an active visit. The locale is a favorite among solo travelers and marathon participants alike, ensuring delightful experiences in this gorgeous region of Snowdonia, whether one is looking to enjoy the serene landscapes or dive into outdoor adventures.
Breakfast
The Heights Bunkhouse offers a breakfast option that many guests find tasty and enjoyable, frequently highlighting the quality of the breakfast served from around 8:00 or 8:30 in the morning. Guests appreciate the convenience of having breakfast available at the accommodation, and some note the meal as a positive feature of their stay. However, it's important for prospective visitors to note that breakfast is not automatically included with all stays, and several reviews suggest bringing one's own provisions or being ready for alternative arrangements. Additionally, guests have pointed out the absence of tea-making facilities, which may be worth considering for those who enjoy a morning hot beverage without leaving their accommodation.
Dinner
The Heights Bunkhouse has gained a reputation for its impressive dining experience. Guests frequently praise the quality of the food, highlighting its homemade charm and excellent taste. The offerings are described as very tasty and fantastic, with meals like the chili with rice receiving specific commendation. The food is consistently described as not only delicious but also well-cooked and nicely presented, adding to the overall dining satisfaction. Many guests note the value for money, with reasonable pricing and efficient service, while some reviews specifically shout out the burgers as among the best they have ever had. Although a steak and ale pie sparked some debate over its authenticity, the general consensus remains positive, reinforcing the dining as a noteworthy aspect of a stay at the bunkhouse.
Rooms
The Heights Bunkhouse has certainly garnered a mixed bag of reviews regarding its rooms, presenting a generally needful picture. On the positive side, some guests appreciated having plenty of space in the dormitory, with spacious areas and a good room size being noted. Some found certain rooms to be perfectly adequate for their needs, with blackout blinds offering a peaceful rest.
However, there are more significant areas of concern highlighted by guests that overshadow these aspects. The rooms are described as very basic and in need of considerable maintenance and cleaning. Comfort levels are notably lacking, with reports of old, uncomfortable mattresses and noisy bunk beds. Cleanliness is a recurring issue, with many guests pointing out dirty rooms and bathrooms, with some mentioning mold and other signs of neglect.
Noise is another drawback, especially with rooms situated above the pub's seating area, which can make sleeping a challenge. Additionally, the absence of working heating and adequate bedding adds to the discomfort, particularly during colder months. Overall, while some aspects of room size and layout receive mild positive mentions, the general sentiment points towards the need for thorough cleaning and significant improvements across various room facilities.
Beds
The Heights Bunkhouse receives consistent feedback indicating a need for urgent attention to their sleeping arrangements. Numerous reviewers noted that the mattresses are extremely uncomfortable, often described as thin, worn, and excessively springy, making for a restless night's sleep. Many guests also mentioned the squeaky and unstable nature of the metal bunk bed frames, contributing to a feeling of insecurity. The beds, overall, were characterized as poorly constructed, with some guests suggesting that they felt as though the frames might collapse. Additionally, there were several mentions of issues such as a lack of proper bedding and heating, as well as an absence of window coverings like blinds or curtains, further diminishing the quality of the sleeping environment. Given these recurring issues, an update to the bedding and overall sleeping conditions would likely lead to a significantly improved guest experience.
Cleanliness
The Heights Bunkhouse presents an experience that leaves much to be desired in terms of cleanliness. Guest feedback highlights major concerns, particularly with the bathrooms and bedrooms, which are repeatedly described as being in a state of uncleanliness. Issues range from dust, cobwebs, and peeling paint, to more severe hygiene problems with black mould and unclean showers. Problems extend to the bedding, where unchanged or stained sheets and poor mattress quality are common complaints. Maintenance seems to be neglected, with leaking toilets, broken toilet seats, and non-functional shower facilities. Furthermore, the overall cleaning frequency appears questionable, as many guests report finding dirt, dead insects, and rubbish from prior visitors. While a few reviews mentioned some areas like outside drinking spaces being given more attention, the consensus clearly shows that improvements in cleanliness and upkeep are essential to enhance the guest experience at this property.
Staff
The Heights Bunkhouse impressively stands out for its staff, who are consistently praised for being friendly, helpful, and accommodating. Guests frequently appreciate the warm and welcoming atmosphere created by the team. The staff is highlighted for their attentive nature and willingness to assist in various situations, even offering advice and helping with specific requests, such as moving guests to preferred room types or refilling water bottles. The bar and kitchen teams receive special mentions for their friendliness and quality of service, contributing to the overall positive experience at the bunkhouse.
Though there are a few remarks about room for improvement in customer service, with rare instances of lack of enthusiasm or uninviting behavior, these are overwhelmingly overshadowed by the positive reviews. Guests also commend the location alongside the staff quality, hinting at an excellent combination for travelers seeking a warm reception and stunning surroundings. Overall, the staff significantly enhances the stay at The Heights Bunkhouse, leaving guests with memorable interactions and a desire to return.
Wi-Fi
The Heights Bunkhouse offers complimentary WiFi, but the connectivity is strongest in communal areas, particularly in the lounge and bar. Guests frequently find the WiFi does not reach the rooms, making it challenging to stay connected from the comfort of their private space. Some visitors note that there is a separate WiFi available from the nearby pub, which may offer a better signal. Overall, while the bunkhouse provides free internet access, it is effectively usable primarily in the public areas.
Parking
The Heights Bunkhouse in Llanberis offers a hassle-free experience for travelers with its notable parking amenities. Guests have consistently highlighted the abundance of parking space available, making it easy to find a spot without difficulty. The convenience of on-site parking is particularly appreciated, especially in a location where parking can otherwise be challenging. The car park is described as ample in size, accommodating visitors comfortably in the heart of Llanberis. Moreover, the facility offers free parking, which is considered a significant advantage by guests. Despite the proximity to a busy pub, the parking remains accessible and straightforward, affording guests a seamless arrival and departure. The practicality of the parking arrangements, coupled with reasonable pricing for basic accommodations, makes The Heights Bunkhouse an appealing choice for those visiting the area.
3 Star
The Heights Bunkhouse offers a stay that is particularly well-suited for those planning outdoor activities like climbing, thanks to its perfect location and convenience. Visitors have consistently appreciated the affordability and value for money, citing it as ideal for travelers on a budget. The bar and pub are popular features, providing a nice atmosphere and serving delicious pizza, though some have noted that the pub looks a bit dated.
While the rooms are described as basic, they fulfill their purpose as a place to sleep and recharge. Guests have appreciated the availability of parking and the proximity to a grocery shop. However, some aspects, such as issues with the shower and the lack of provided bed linens, could use improvement.
The staff receive mixed reviews, with some guests praising their friendliness, while others found them less inviting. Overall, the bunkhouse offers simple accommodations with a focus on practicality, making it a decent choice for those seeking straightforward lodging in a prime location.
No, The Heights Bunkhouse doesn't have any pool.
No, a spa isn't available at The Heights Bunkhouse.
No, The Heights Bunkhouse doesn't allow dogs.
Yes, parking facilities are available at The Heights Bunkhouse.