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Summary of reviewsHeadlands Hotel enjoys a prime location on a steep hill in Llandudno, offering stunning panoramic views of the bay, town and Great Orme. Guests appreciate its proximity to key attractions such as the pier, promenade, Happy Valley Park and the cable car station. The historical charm of the old Victorian building adds to its appeal, creating a tranquil and convenient base for exploring the area.
The hotel’s breakfast receives consistent praise for its variety and quality. Guests commend both continental and full cooked options, including celebrated Welsh and English breakfasts. Despite occasional mentions of slow service or room for improvement in cleanliness, the overall breakfast experience is highly regarded for catering to various dietary requirements and setting a positive tone for the day.
Dinner at Headlands Hotel also receives high marks for both the quality and presentation of the dishes. Guests appreciate the variety and generous servings, though some note a lack of clarity around evening meal availability. The bar offering late-night drinks further enhances the dining experience.
Rooms at the hotel vary in style with many featuring stunning sea views. Guests describe the rooms as cosy, warm and comfortable, often highlighting modern bathrooms and adequate amenities. While some aspects like outdated decor and occasional maintenance issues are noted, the general sentiment is positive with many appreciating the cleanliness and charming historical ambiance.
Cleanliness is frequently highlighted with rooms and common areas described as immaculate. A few guests note areas that could use more attention to detail, but overall, the high standard of cleanliness contributes to a positive experience.
Staff at Headlands Hotel are consistently praised for their friendliness, helpfulness and warm hospitality. The positive interactions with reception, housekeeping and restaurant staff enhance the overall stay, fostering a welcoming and comfortable environment.
The availability of free wifi throughout the hotel receives generally positive feedback, despite occasional reports of weak connectivity. The convenience of reliable internet service adds to guests’ comfort and satisfaction.
The hotel’s proximity to the beach is a significant advantage with guests enjoying easy access and spectacular sea views. The clean, well-maintained beach, along with nearby shops and restaurants, make it ideal for seaside getaways.
Parking at the hotel presents some challenges due to limited space and the steep location, but street parking nearby offers a feasible alternative. Guests appreciate the availability of free street parking, though finding a spot can sometimes be difficult.
Headlands Hotel is praised for its family-friendly environment, featuring spacious and comfortable family rooms. The relaxed and cozy atmosphere, proximity to family attractions and dog-friendly policy make it a popular choice for family vacations. The staff’s attentiveness, including gestures like returning lost items, enhances the family experience.
Beds at the hotel receive mixed reviews with some guests finding them comfortable and others criticizing mattress firmness. While the general sentiment leans slightly positive, there is room for improvement in bed comfort to meet varying preferences.
Finally, the hotel’s dog-friendly policies stand out, providing a welcoming environment for guests traveling with pets. Dog-friendly rooms and amenities ensure a comfortable stay for pets and their owners, adding to the hotel's broad appeal. Show more
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Family Friendly Hotel
The Headlands Hotel is noted as a family-friendly hotel. It is suitable for families seeking a welcoming place to stay.
Dog Friendly Hotel
This hotel welcomes guests with pets into a supportive and accommodating environment. It provides dog-friendly rooms and allows dogs in common areas, including specific dining areas where special arrangements can be made for breakfast with pets in the lounge.
Hotel with Parking
This hotel is listed to have parking.
Hotel near The Beach
Small Hotel
Room Types
Quadruple Room with Sea ViewOffering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room offers a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as sea views. The unit has 3 beds.
Single Room with Sea ViewOffering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit has 1 bed.
Triple Room with Sea ViewFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit has 2 beds.
Double Room with Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as sea views. The unit has 1 bed.
Standard Twin Room with Sea ViewFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as sea views. The unit has 2 beds.
Double Room with Garden ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as garden views. The unit offers 1 bed.
Triple Room with Garden ViewFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as garden views. The unit has 2 beds.
Quadruple Room with Garden ViewProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as garden views. The unit offers 2 beds.
Deluxe Bungalow with Sea ViewThis spacious bungalow comprises 1 living room, 4 separate bedrooms and 2 bathrooms with a shower and free toiletries. The bungalow provides a flat-screen TV, a tea and coffee maker, a wardrobe, tumble dryer as well as sea views. The unit offers 7 beds.
Guest Reviews
8.4
Very Good
Location
Set in a beautiful and tranquil spot, Headlands Hotel enjoys a prime location in Llandudno. The hotel is perched atop a steep hill, offering stunning panoramic views of the bay, town and Great Orme. This elevated position provides guests with exceptional vistas that are described as nothing short of amazing.
Despite its steep access road, the location is highly praised for being both quiet and convenient, a short walk from key attractions like the pier, promenade, Happy Valley Park and the cable car station. The proximity to the town center makes it easy for visitors to explore local restaurants, bars and shops.
The hotel's historical charm, housed in an old Victorian building, adds to its unique appeal. Its serene environment, away from the hustle and bustle, yet close enough to the center, ensures a peaceful stay. Overall, the combination of breathtaking views and central location makes Headlands Hotel a fantastic base for exploring Llandudno and its enchanting surroundings.
Breakfast
Headlands Hotel has garnered substantial praise for its breakfast offerings according to numerous guest reviews. Guests consistently describe the breakfast as excellent, delicious and superb, often highlighting the extensive and high-quality options available. Whether opting for continental selections or full cooked breakfasts, visitors appreciate the variety and freshness of the food served with specific mentions of Welsh and English breakfasts receiving high accolades for taste and preparation.
The breakfast experience seems to set a positive tone for the day with many noting that it is both plentiful and well-cooked, featuring hot dishes, fresh fruit, cereals, pastries, yogurts and more. The accommodations for vegetarians and those with dietary requirements are well-regarded, ensuring that all guests can find something to their liking.
Despite the overwhelmingly positive feedback, a few reviews mention occasional misses, such as mediocre or slow service and room for improvement in cleaning standards. However, these instances appear to be exceptions rather than the rule.
Overall, the breakfast at Headlands Hotel is celebrated for its variety, quality and ability to cater to different preferences, making it a standout feature of the guest experience. The combination of well-prepared food, superb service and scenic dining room views seems to leave a lasting impression, encouraging repeat visits.
Dinner
At the Headlands Hotel, dining has often been highlighted by guests as one of the notable aspects of their stay. Dinner experiences regularly receive high praise with many guests appreciating the nice selection and variety of dishes on offer. The dinners are consistently described as excellent, well-prepared and nicely presented, contributing to a pleasant dining experience. Generous servings and the diverse choices available have also been noted.
The breakfast offerings are equally impressive with guests frequently commending the substantial and tasty options provided. A broad range of choices, including a full cooked Welsh breakfast and a delightful spread of help-yourself items like cereal, fruit, toast and pancakes, ensures that there is something to cater to every palate.
Though dinner options are highly lauded, some reviews mention a lack of clarity around the availability of evening meals with a few guests expressing disappointment about not finding dinner service on certain listings or having no evening meals served. Nevertheless, the hotel features a well-equipped bar where guests can enjoy late-night drinks, adding a touch of relaxation to their evenings.
Overall, the Headlands Hotel delivers a satisfying culinary experience, particularly excelling in breakfast and selected dinner services, which are both copious and flavorful. The picturesque view from the dining room further enhances the overall dining ambiance, making meals at the hotel a notable part of the stay.
Rooms
Guest reviews for Headlands Hotel highlight a diverse range of experiences with much emphasis on stunning views, cleanliness and comfort. Many rooms offer fantastic sea views, adding significant value to the stay. Guests frequently describe rooms as cosy, warm and comfortable with several mentioning modern bathrooms and adequate amenities like hairdryers, mini kettles and tea and coffee-making facilities.
Spacious rooms, particularly family suites, have been noted to provide ample comfort, while some rooms are praised for their period features and charming old-fashioned decor. Despite these positive points, the hotel has areas for improvement, such as outdated decor and small room sizes in certain cases. The lack of daily cleaning, issues with room maintenance and dated furnishings occasionally mar the otherwise comfortable stay.
Several guests highlighted the hotel’s good location, benefiting from its proximity to the beach and picturesque views over Llandudno, which can be enjoyed from rooms with balconies or bay windows. Cleanliness is a recurring positive point with many deeming rooms spotless. However, intermittent complaints about musty smells, coldness at night and inefficient plumbing systems indicate some inconsistencies.
Overall, guest experiences at Headlands Hotel suggest a comfortable and welcoming stay accentuated by great views and a charming historical ambiance, albeit with some room for modernization and improved upkeep.
Beds
The beds at Headlands Hotel have garnered mixed reviews from guests, presenting a varied picture of comfort and quality. Many reviewers found the beds to be cozy, clean and particularly comfortable with some even describing them as large and fantastic. Several praised the four-poster beds and classic furnishings, mentioning the lovely white bedding as a highlight.
However, there is a notable split in opinions concerning mattress firmness. A significant number of guests found the mattresses too hard with some describing them as rock-hard or lumpy. Some reviewers felt that the mattresses could use an upgrade or a memory foam topper for added comfort. Similarly, while some found the bedding lovely, others mentioned that the bedding felt old and worn and were not satisfied with the comfort level of the pillows.
Guest experiences also varied with room types with mentions of small double beds being less comfortable and reports of beds being uncomfortable and in need of renewal. Several guests pointed to issues such as poorly secured bed frames, thin walls and insufficient blankets, which detracted from their sleeping experience.
Despite these criticisms, the general sentiment tilted slightly towards a positive impression with many finding their beds comfortable enough for a restful night. The hotel's charm and the effort to maintain clean and appealing rooms were appreciated, even if bed comfort was a point of contention for some.
Cleanliness
Headlands Hotel has garnered a broad spectrum of guest reviews with a strong emphasis on cleanliness. Many guests consistently highlighted the hotel as "very clean," with numerous mentions of "spotlessly clean" rooms and common areas. Visitors frequently praised the immaculate condition of their accommodations, describing rooms as "beautiful," "modern," and "comfortable." The hotel staff also received positive feedback for maintaining clean towels and providing attentive cleaning services daily.
However, some guests noted occasional lapses in cleanliness, particularly mentioning dusty shelves, dirty marks on walls and areas that seemed to be missed during cleaning. The bathrooms often drew mixed reviews with some noting cleanliness and fresh towels, while others cited issues with rusty fixtures and doors not closing properly. Housekeeping standards were generally high, but a few guests felt that more attention to detail was needed and some rooms appeared tired or outdated.
Overall, Headlands Hotel seems to maintain a high standard of cleanliness, which contributes to a largely positive guest experience. However, there is room for improvement in a few specific areas to ensure consistent cleanliness across all rooms and facilities.
Staff
The reviews of the Headlands Hotel consistently highlight the exemplary nature of the staff. Guests repeatedly describe the staff as friendly, helpful, polite and welcoming. Whether it's the reception team, housekeeping or restaurant staff, the positive impression left on guests is unmistakable. Many note that upon arrival, they felt a warm and friendly welcome, setting a hospitable tone for their stay. Staff members are frequently mentioned for going above and beyond, providing local information and addressing needs promptly. The high level of attentiveness and courtesy stands out with specific mention of individual staff members showing outstanding hospitality. Despite a few isolated mentions of less favorable interactions, the overwhelming sentiment is that guests feel well taken care of, making the Headlands Hotel a welcoming and comfortable choice for travelers.
Wi-Fi
The wifi at Headlands Hotel generally receives positive feedback from guests. Many reviews mention that the wifi connection is good, strong and reliable with some stating it was excellent. Guests appreciated having wifi available throughout the hotel, including in the upstairs areas and the lounge downstairs. However, there were mixed experiences with a few noting that the wifi was poor or weak at times. Some found the connectivity merely acceptable or noted that it could be better. Overall, the majority of guests reported a satisfactory experience with the hotel's internet service.
Beach
Guests of the Headlands Hotel rave about its prime location near the beach, making it an ideal spot for seaside getaways. The hotel offers spectacular views of the sea with many rooms providing sights of the beach, bay and seafront. Visitors highlight the convenience of the short walk to both the beach and the bustling town center. They appreciate the panoramic windows that offer sweeping vistas of both beaches and the stunning sight of the entire bay. The beach is notably clean and well-maintained, adding to the overall appeal. This excellent positioning makes it a perfect spot for leisurely strolls along the promenade and quick access to local shops, restaurants and the pier. The proximity to the beach is a recurring theme with many guests loving how easy it is to walk to the beach and enjoy the seaside ambiance.
Parking
The parking situation at Headlands Hotel has numerous opinions from guests, highlighting both challenges and occasional conveniences. Generally, the hotel offers limited on-site parking spaces, which many reviewers describe as tight and sometimes difficult to maneuver. Several guests note that the small size of the parking area, compounded by the steep hill location of the hotel, can make parking a cumbersome task, particularly during busy periods like weekends. Despite these challenges, some guests have managed to find street parking nearby, though this too can be hit or miss. The availability of free street parking was appreciated by some, while others expressed frustration when the spaces were full. For those who did find a spot, the ease of parking varied greatly with some describing it as manageable and others finding it problematic. Overall, while parking at Headlands Hotel is feasible, it comes with its fair share of hurdles and guests might benefit from preparing for alternative parking arrangements.
Family
The Headlands Hotel receives high marks for being a family-friendly destination. Guests frequently highlight the property's family-oriented atmosphere and amenities, making it a popular choice for family vacations. The spacious, well-proportioned family rooms are consistently praised for their cleanliness, comfort and suitability for families, including those with young children. Despite a few minor issues, such as occasional unpleasant room odors and suitability concerns for smaller families, the overall experience is positive.
The hotel's location is another plus with family attractions nearby that add extra value to the stay. The atmosphere is described as relaxed and cozy, helping families feel safe and at home. The staff go above and beyond with gestures like returning lost children's items, which adds a personal touch to the experience. Additionally, the hotel is dog-friendly, making it convenient for families who bring along their pets.
Guests also appreciate the quiet environment and the hotel's suitability for family gatherings, reunions and emergencies. Although there are occasional comments about practicality for smaller families, overall, the Headlands Hotel stands out as a great place for family trips, providing a comfortable and enjoyable experience for kids and adults alike.
Dog Friendly
The Headlands Hotel stands out as an exceptionally dog-friendly establishment, warmly welcoming guests with pets into a supportive and accommodating environment. The hotel provides dog-friendly rooms, allowing dogs in both the rooms and common areas, including specific dining areas where special arrangements can be made for breakfast with pets in the lounge. Dogs receive thoughtful treats, including sausages during breakfast, which adds a personalized touch to their stay.
The staff at Headlands Hotel is noted for their dog-loving and friendly nature, making both two-legged and four-legged guests feel at home. Adjacent to the hotel, there is a park ideal for dog walking, along with plenty of walking trails that contribute to a pleasant environment for dogs. The pet-friendly amenities and atmosphere ensure that pets are comfortable and well-cared for throughout their visit.
While the rooms are superbly maintained in a lovely Edwardian building with modern updates, there are a few considerations for pet owners. It is advised to specify the desired floor when booking, as some rooms may be closer to areas where barking could be a concern. A few guests noted occasional dog smells in the rooms, but these were mostly masked by perfumes.
Overall, the Headlands Hotel is lauded for its dog-friendly policies and facilities, making it an excellent choice for those traveling with pets. The accommodating and cordial staff, combined with the pet-friendly amenities and surrounding green spaces, provide a welcoming and enjoyable experience for all.
No, Headlands Hotel doesn't have any pool.
No, a spa isn't available at Headlands Hotel.
Yes, Headlands Hotel welcomes dogs.
Yes, parking facilities are available at Headlands Hotel.