Ambasador Premium
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Summary of reviewsAmbasador Premium in Łódź earns high marks from guests for several aspects including its prime location, excellent dining options, comfortable and clean rooms, friendly staff and extensive amenities.
Situated centrally, the hotel provides easy access to major city attractions such as Piotrkowska Street, the Łódzka Gallery and the Manufaktura shopping center. Despite its central position, guests appreciate the quiet surroundings and the added convenience of complimentary on-site parking. Guests frequently commend the modern structure, cleanliness and the warm, helpful staff who add to the overall positive experience.
The breakfast buffet at Ambasador Premium is a standout feature, praised for its extensive variety and high quality. Guests enjoy a fresh assortment of fruits, cheeses, cold cuts and hot dishes, catering to multiple dietary preferences. Delicious espresso coffee and seasonal specialties are also highlighted, contributing to a notable morning experience. While minor improvements could be made to hot dish selection and replenishment, the general sentiment regarding breakfast remains highly favorable.
Dinner at the hotel restaurant is similarly well-regarded with guests enjoying a wide range of flavorful dishes such as beef carpaccio, sous-vide salmon and chicken burgers. The bar's creative cocktails and the convenience of room service also receive positive mentions. Though there are occasional critiques regarding wait times and service, the overall dining experience is valued for its taste, quality and affordability.
The rooms at Ambasador Premium are lauded for their spaciousness, cleanliness and modern amenities. Guests find the rooms stylishly decorated with comfortable beds and useful features like air conditioning and soundproofing. The daily cleaning service maintains a high standard of hygiene, making for a pleasant stay. Despite minor issues such as maintenance problems or limited in-room supplies, the general feedback highlights the rooms' comfort and suitability.
Cleanliness extends beyond the rooms with the entire hotel, including the pool area and common spaces, kept in impeccable condition. The consistent maintenance and fresh environment greatly enhance guests' experiences.
Staff hospitality is a significant strength, often described as friendly, professional and helpful. From reception to housekeeping, the staff's efficiency and courteousness stand out, contributing to the hotel's welcoming atmosphere.
One area of mixed reviews is the WiFi. While some guests report strong and reliable internet access, others experience poor connectivity, especially on higher floors. The hotel's reception is noted for its friendly service in addressing these concerns.
The spa garners praise for its clean and well-maintained facilities, professional services and availability of amenities like a large swimming pool, sauna and wellness area. However, the lack of a jacuzzi and occasional noise and temperature issues are noted areas for improvement.
Guests' experiences with the gym are largely positive with commendations for its spaciousness, modern equipment and cleanliness. Visitors appreciate the variety of fitness options, including a swimming pool and squash court, as well as the gym's effective air conditioning.
The pool at Ambasador Premium is another well-received feature, especially the clean and spacious environment. Families particularly enjoy the diverse swimming options available, though the temperature of the pool water is sometimes criticized for being too cold.
Lastly, the hotel's parking options, including a modern and spacious underground facility, are praised for their convenience, adding to the overall hassle-free experience.
In summary, Ambasador Premium in Łódź provides a thoroughly enjoyable stay thanks to its prime location, excellent dining, comfortable rooms and exceptional staff, complemented by a range of amenities to suit various guest preferences.
Categories
Situated centrally, the hotel provides easy access to major city attractions such as Piotrkowska Street, the Łódzka Gallery and the Manufaktura shopping center. Despite its central position, guests appreciate the quiet surroundings and the added convenience of complimentary on-site parking. Guests frequently commend the modern structure, cleanliness and the warm, helpful staff who add to the overall positive experience.
The breakfast buffet at Ambasador Premium is a standout feature, praised for its extensive variety and high quality. Guests enjoy a fresh assortment of fruits, cheeses, cold cuts and hot dishes, catering to multiple dietary preferences. Delicious espresso coffee and seasonal specialties are also highlighted, contributing to a notable morning experience. While minor improvements could be made to hot dish selection and replenishment, the general sentiment regarding breakfast remains highly favorable.
Dinner at the hotel restaurant is similarly well-regarded with guests enjoying a wide range of flavorful dishes such as beef carpaccio, sous-vide salmon and chicken burgers. The bar's creative cocktails and the convenience of room service also receive positive mentions. Though there are occasional critiques regarding wait times and service, the overall dining experience is valued for its taste, quality and affordability.
The rooms at Ambasador Premium are lauded for their spaciousness, cleanliness and modern amenities. Guests find the rooms stylishly decorated with comfortable beds and useful features like air conditioning and soundproofing. The daily cleaning service maintains a high standard of hygiene, making for a pleasant stay. Despite minor issues such as maintenance problems or limited in-room supplies, the general feedback highlights the rooms' comfort and suitability.
Cleanliness extends beyond the rooms with the entire hotel, including the pool area and common spaces, kept in impeccable condition. The consistent maintenance and fresh environment greatly enhance guests' experiences.
Staff hospitality is a significant strength, often described as friendly, professional and helpful. From reception to housekeeping, the staff's efficiency and courteousness stand out, contributing to the hotel's welcoming atmosphere.
One area of mixed reviews is the WiFi. While some guests report strong and reliable internet access, others experience poor connectivity, especially on higher floors. The hotel's reception is noted for its friendly service in addressing these concerns.
The spa garners praise for its clean and well-maintained facilities, professional services and availability of amenities like a large swimming pool, sauna and wellness area. However, the lack of a jacuzzi and occasional noise and temperature issues are noted areas for improvement.
Guests' experiences with the gym are largely positive with commendations for its spaciousness, modern equipment and cleanliness. Visitors appreciate the variety of fitness options, including a swimming pool and squash court, as well as the gym's effective air conditioning.
The pool at Ambasador Premium is another well-received feature, especially the clean and spacious environment. Families particularly enjoy the diverse swimming options available, though the temperature of the pool water is sometimes criticized for being too cold.
Lastly, the hotel's parking options, including a modern and spacious underground facility, are praised for their convenience, adding to the overall hassle-free experience.
In summary, Ambasador Premium in Łódź provides a thoroughly enjoyable stay thanks to its prime location, excellent dining, comfortable rooms and exceptional staff, complemented by a range of amenities to suit various guest preferences.
Hotel with Spa
This hotel features a spa, free breakfast, and complimentary WiFi. It provides a comfortable and convenient stay with wellness options.
Hotel with Swimming Pool
Ambasador Premium provides a swimming pool and sauna included in the price. It is praised for its comfortable rooms and good sound insulation.
Indoor Pool
Business Hotel
Ambasador Premium is well-equipped for business travelers, offering amenities and services tailored to their needs. The hotel ensures a comfortable and productive stay with its business-focused facilities.
Hotel with Parking
This hotel offers a large parking area with capacity for 230 cars, including both above-ground and underground parking options. This provides ample space and choice for guests.
EV charging stations
Accessible Hotel
Hotel Ambasador Premium is listed among accessible hotels in Łódź. While specific details on accessible features are not available, its inclusion indicates it provides some level of accessibility for guests with disabilities.
Hotel with Gym
Ambasador Premium provides a commendable fitness experience through its large, modern gym equipped with diverse workout options, supported by additional wellness facilities for a well-rounded stay.
Hotel with EV Charging Stations
External sources mention this hotel has EV charging stations. The hotel itself is highly rated and offers comfortable accommodations.
4-Star Hotel
This hotel offers city views and is located a short walk from the National Film School. It boasts a fitness center, sauna, and indoor pool, providing ample recreational opportunities.
Hotel with Indoor Pool
Guests can enjoy a year-round indoor pool measuring 20 meters in length. The pool area is enhanced by a comprehensive Saunarium, which includes a Finnish sauna, steam bath, infrared sauna, sensation shower, Bosman's buckets, snow grotto, and a salt room.
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Ambasador Premium boasts an enviable location right in the heart of Łódź, making it a strategic choice for both business and leisure travelers. Just a short walking distance from the bustling Piotrkowska Street and the expansive Łódzka Gallery, guests will find themselves perfectly positioned to explore the city's main attractions without the need for a car. Numerous reviews highlight the hotel's proximity to key sites, including shopping centers, café strips and public transport stops, ensuring easy access to various city landmarks like the Manufaktura shopping center, the Atlas Arena and several museums.
Despite being centrally located, the area maintains a quiet atmosphere, contributing to a peaceful stay. Complimentary on-site parking is an added convenience for those traveling by car. The hotel's modern structure and cleanliness are frequently praised, along with its friendly and helpful staff. Guests consistently mention the hotel's excellent facilities, including an inviting swimming pool and delicious breakfast offerings, underscoring Ambasador Premium's reputation for comfort and convenience in the vibrant city of Łódź.
The breakfast at Ambasador Premium consistently receives high praise from guests, particularly for its wide variety of offerings and overall high quality. Guests highlight the rich assortment of dishes that cater to different tastes with both savory and sweet options readily available. Freshness is a notable feature with fruits, cheeses, cold cuts and a variety of hot dishes mentioned frequently. The breakfast buffet is described as extensive and well-organized, providing something for everyone, including those with dietary restrictions.
Many reviews emphasize the delicious and diverse nature of the breakfast, noting that it includes everything from cereals and fresh bread to more intricate options like espresso coffee and freshly prepared eggs. The coffee, in particular, is often singled out for its excellence. Some guests also appreciated unique touches such as chocolate for drinking and occasional seasonal specialties, such as a Christmas breakfast.
While the overall sentiment is overwhelmingly positive, a few guests did express a desire for an even greater selection of hot dishes and more consistent replenishment of popular items. Despite these minor critiques, the breakfast experience at Ambasador Premium stands out as a highlight, contributing strongly to the guests' enjoyment of their stay at the hotel.
Ambasador Premium's dining experience offers a mix of highlights and areas for improvement, based on guest reviews. The restaurant consistently impresses with its delicious food, providing a wide selection of dishes that cater to various tastes. Many guests rave about the flavorful menu items, noting that the beef carpaccio, sous-vide salmon, chicken and pork burger are standout choices. Additionally, the hotel breakfast receives high praise for its variety and taste, often described as excellent, delicious and fantastic.
The restaurant’s operational hours, extending until 23:00 and its availability of room service are convenient features appreciated by guests. The bar also garners positive remarks for its creative bartenders and high-quality drinks.
However, the restaurant service could use some attention. Several diners reported long wait times and a lack of attentiveness from the staff. There were instances of food being served cold and a disparity between menu prices and the final bill. Additionally, some guests felt that certain dishes were below average or overcooked and there were complaints about limited menu availability, particularly during busy times like New Year's Eve.
Despite these issues, many patrons still found the overall dining experience enjoyable with numerous reviews highlighting the good, varied food at affordable prices. The quality and taste of the meals, combined with the professional staff and pleasant atmosphere, make Ambassador Premium's restaurant a generally well-regarded option for dining.
The guest reviews for 'Ambasador Premium' highlight the spaciousness and cleanliness of the rooms as key standout features. Many guests found the rooms to be large with comfortable and large beds contributing to a restful stay. The rooms are consistently described as modern, well-furnished and equipped with all necessary amenities, including effective air conditioning and soundproofing. Several reviews emphasize the daily cleaning service, maintaining the rooms in pristine condition.
The decor is often noted as stylish and tasteful with floor-to-ceiling windows that offer nice views of the city skyline. Guests appreciated the spacious bathrooms, some of which include both showers and bathtubs and a few rooms come with additional perks like balconies or terraces, adding to the comfort and offering pleasant outdoor spaces.
Family rooms also received positive feedback for being large and well-suited for groups. Despite a few minor issues like occasional maintenance problems or lack of certain in-room supplies, the overall impression is that Ambasador Premium offers highly comfortable and well-appointed accommodations, perfect for travelers looking for modern facilities and ample space during their stay.
The beds at Ambasador Premium are a standout feature, consistently praised for their exceptional comfort. Guests frequently describe the beds as very comfortable with some even likening the experience to sleeping on a cloud. The beds are large, often big enough to provide ample space with some rooms featuring super king-size beds that add to the luxurious feel. The mattresses are generally well-regarded, often described as firm yet contouring to the body, providing a supportive sleep environment. While there are occasional mentions of beds or pillows being too soft, the overall consensus is overwhelmingly positive with many guests highlighting the clean and comfy bedding that contributes to a restful night's sleep. The hotel takes pride in offering spacious rooms with beds that align with the comfort levels expected from a high-quality establishment.
The Ambasador Premium hotel has received a plethora of reviews that highlight its impressive standards of cleanliness. Guests frequently mention the clean, spacious and modern rooms that are meticulously maintained. The hotel's facilities, such as the pool and common areas, are also kept in spotless condition, providing a refreshing atmosphere for visitors. Cleanliness of the rooms and public areas is consistently praised with many noting that towels are changed daily and floors are mopped regularly.
Visitors have described the hotel as super clean, very clean and extremely clean, underscoring the high level of hygiene maintained throughout the establishment. Clean, comfortable beds and a fragrant environment add to the overall pleasant experience. The hotel's modern decor and well-maintained surroundings contribute to its inviting appeal.
However, not all reviews were entirely positive. Some guests noted areas for improvement, such as occasional dust and grime on mirrors and bathroom tiles and some mentioned that room cleaning could be more thorough. Despite these minor setbacks, the hotel's high standards of cleanliness and the staff's attention to maintaining a tidy environment generally overshadowed any negative feedback.
Overall, Ambasador Premium is highly regarded for its commitment to cleanliness, making it a standout choice for travelers seeking a pristine and comfortable stay in the center of Łódź. The combination of clean rooms, modern amenities and a well-maintained environment ensures a pleasant and hygienic experience for all guests.
Located in a prime spot, Ambasador Premium boasts a commendable reputation for its staff, who consistently leave an indelible mark on guests. The overwhelming sentiment among guests revolves around the friendliness and helpfulness of the staff. Words such as kind, polite and courteous frequently appear in reviews, highlighting the genuinely warm welcome guests receive.
The reception service is often praised for being both professional and attentive. Guests have highlighted the staff's supportive attitude and their readiness to assist with any inquiries or issues. Smiling faces seem to be a constant, whether at the reception desk or throughout the hotel, creating a pleasant and inviting atmosphere.
Many reviews also emphasize the efficiency and competence of the staff. From the management to the housekeeping, professionalism is a noted trait. The service provided is often characterized as top-notch and excellent, ensuring guests feel well-cared for during their stay. Even in moments of minor inconveniences, such as a room key issue or maintenance problems, the staff’s swift and courteous reaction has not gone unnoticed.
While the majority of feedback is glowing, there have been occasional mentions of less favorable interactions, particularly in specific areas like the SPA zone. Some guests noted less-than-ideal experiences with certain staff members who were described as impudent or unsympathetic. However, these instances appear to be exceptions rather than the norm.
Overall, Ambasador Premium's staff excels in creating a friendly, helpful and professional environment, making the hotel a welcoming choice for travelers.
At Ambasador Premium, the WiFi situation is quite mixed based on guest reviews. Many guests appreciated the quick internet and found the WiFi connection to be good and reliable with convenient access throughout the hotel. Some positive mentions highlighted that the WiFi worked without any issues and was particularly strong in certain rooms. However, there were numerous complaints about weak or non-existent WiFi with several guests experiencing poor connectivity and having to rely on their own internet. The connection seemed especially problematic on the eighth floor, where free WiFi is not available. Despite some challenges with the WiFi, guests did note that the reception service is friendly and polite.
At Ambasador Premium, the spa has garnered a mix of reviews with many guests praising its extensive facilities and professional services. The hotel boasts a large swimming pool, dry sauna and wellness area which are often described as great features adding to the overall experience. Guests particularly highlight the wonderful full-body massages and commend the clean, spacious and well-maintained spa environment.
However, some reviews point out a few areas for improvement. There's a recurring mention of the absence of a jacuzzi, which many guests felt would enhance their relaxation. The spa area can sometimes be loud and not very cozy and the sauna temperature is occasionally considered too low.
Guests appreciate the friendly and professional service provided by the spa staff, contributing to a pleasant stay. Despite some areas that could use updating and better equipment, the inclusion of the spa in the hotel’s amenities, available till late hours, is seen as a significant plus. This makes the Ambasador Premium an attractive option for those seeking both relaxation and luxury.
Nestled within the offerings of 'Ambasador Premium,' the gym stands out as a significant highlight. Guests consistently praise the gym for its spaciousness and modern facilities, describing it as well-equipped with plenty of free weights and machines. The fitness area is frequently noted to be clean and convenient, featuring efficient air conditioning that enhances the workout experience.
In addition to the gym, visitors appreciate the comprehensive fitness amenities that include access to a swimming pool, sauna and even a squash court. This variety ensures that there's something for everyone, whether one prefers a traditional workout or a spa-like relaxation session post-exercise.
Reviewers have pointed out the gym’s operational hours, suggesting a preference for it to be open 24/7, though they still found its availability beneficial during their stay. The fitness studio receives positive mentions for serving its purpose effectively, reinforcing the hotel’s commitment to guest wellness.
In summary, 'Ambasador Premium' provides a commendable fitness experience through its large, modern gym equipped with diverse workout options, supported by additional wellness facilities for a well-rounded stay.
Ambasador Premium receives mixed feedback regarding its pool facilities, but several positive aspects stand out. The hotel boasts a large and spacious pool area, which many guests find pleasant and comfortable. Additionally, the pool is frequently described as clean and the presence of multiple pools, including lap pools and a children's pool, adds to the variety of swimming options available. Guests appreciate the clean and well-maintained pool area with some highlighting its modern and functional features.
The addition of a sauna and spa adjacent to the pool area is another considerable advantage, enhancing the overall wellness experience. Families especially seem to enjoy the pool facilities, noting that kids have a great time swimming. The pool is generally considered a good and satisfying amenity with some guests pointing out that it serves its purpose well.
However, there are recurring complaints about the temperature of the pool water, often described as too cold, which detracts from the experience for some visitors. Additionally, a few reviews mention issues with cleanliness and water quality and some guests note the absence of a Jacuzzi. Despite these drawbacks, the pool and its surrounding area are seen as a significant plus, contributing to a pleasant stay at the hotel.
Ambasador Premium offers a range of parking options for its guests, including both underground and outdoor parking. The underground parking is noted for being modern, spacious, clean and directly connected to the hotel. There is also ample space available with sufficient spots in the underground and onsite areas, which is a major convenience for travelers.
Many guests appreciate the convenience of the underground parking, describing it as easily accessible and located right next to the hotel. The parking facilities include a covered garage which adds to the security and safety of the vehicles.
However, there are some concerns regarding the additional parking fees, which are a common point of contention. The cost is generally considered reasonable at 40 PLN per day, but some guests feel that parking should be complimentary for hotel guests. Issues with parking availability, occasionally misleading fee information and difficulties with access have also been mentioned.
Overall, Ambasador Premium's parking offers convenience and ample space, although the additional fees might be a downside for some visitors.
Ambasador Premium offers notable amenities for guests with electric vehicles. The hotel provides convenient EV charging stations, ensuring that electric car owners have reliable charging options during their stay. The charging stations are available in reserved parking spaces, making the process straightforward and user-friendly. Guests have appreciated the adaptability of the e-car charging facilities and the presence of charging capacities suited for various electric vehicle models. Additionally, there is a provision for free charging, contributing to a positive overall experience for those traveling with electric cars.
Ambasador Premium gets high marks as a family-friendly destination. Families will appreciate the spacious, comfortable rooms and the range of amenities designed to meet their needs. The large family rooms and spacious family apartments come with functional amenities, such as kitchenettes, catering perfectly to the requirements of families, including those with small children. Traveling families find the family rooms to be well-suited for different configurations with options such as extra bedding and high chairs for feeding children.
The hotel provides good facilities for kids, enhancing their stay with enjoyable activities like a bowling alley, billiards and table football. There is also a kids corner, making it a child-friendly place that keeps the young ones entertained. Despite the hotel's popularity, guests have remarked on the peace and tranquility they experienced during their stay.
While Ambasador Premium excels in many areas catering to families, some guests noted the lack of a playroom for children and an adapted environment for younger kids. However, the staff is generally accommodating to family needs and families with children are welcomed and appreciated. All in all, it's a great option for family weekends, promising fun, comfort and a welcoming atmosphere.
Ambasador Premium has received a variety of feedback regarding its four-star rating, facilities and services. Positive reviews highlight the hotel’s premium service, great services and the presence of high-quality amenities that are typical of a four-star hotel. Many guests appreciate the full luxury experience, the magnificent and fully equipped facilities and the hotel's high standards.
However, some guests felt that the hotel fell short of true four-star quality. Concerns were raised about cleanliness levels, incomplete room amenities and service standards not being consistent with the hotel's aspirations. Specific issues included the difficulty in navigating the hotel to find rooms and breakfast quality not matching the hotel's class. Despite these drawbacks, the majority of feedback acknowledges that Ambasador Premium largely delivers on its promise of a high-level, four-star experience.
Ambasador Premium receives commendation for its accessibility features, offering a range of amenities designed to accommodate guests with disabilities. The hotel's public areas are fully accessible, ensuring seamless movement throughout the premises. Rooms are situated within a large, accessible area, providing ample space for comfort and relaxation. Guests have highlighted the convenience of accessing the spa area via a lift, enhancing the overall experience.
Families and individuals with special needs will find the hotel to be quite accommodating. The facility is adapted for disabled people, including dedicated disabled parking options. Its proximity to the center makes it an ideal choice for those looking to explore the surrounding area with ease. Despite the hotel’s large size and sometimes complex configurations, accessibility within the hotel itself remains robust, if somewhat challenging to navigate initially.
However, it is noted that the hotel does not provide step stools for children in the bathrooms and without using the elevator, movement around the hotel can be less convenient. Additionally, there could be improvements in guiding guests to their rooms upon arrival to avoid confusion. Nonetheless, Ambasador Premium stands out for its efforts in accessibility, making it a suitable choice for guests with various needs.
The indoor pool at Ambasador Premium is a standout feature of the hotel, frequently praised for its size and cleanliness. Guests appreciate the large, warm water pool, which is described as both cozy and inviting. The pool's extensive size allows for an enjoyable swimming experience, accommodating various activities from relaxing swims to more vigorous exercises.
Adding to the pool's appeal, it offers the convenience of private elevator access, enhancing the overall guest experience. The water quality is consistently mentioned for its cleanliness, contributing to a pleasant, hygienic environment. Families particularly enjoy the pool with children finding it a source of fun and relaxation.
Accompanying the pool are steam saunas, a gym, a squash court and SPA facilities, making it a comprehensive wellness area for guests looking to unwind. While one review noted that the chlorine levels could be better controlled, the general consensus highlights the pool as a well-maintained, enjoyable feature of the hotel, perfect for relaxation and leisure.
For those seeking a romantic retreat, Ambasador Premium offers an idyllic escape. The quiet, peaceful atmosphere is meticulously crafted, providing a serene backdrop perfect for couples looking to unwind and enjoy each other's company. The hotel exudes a romantic ambiance with pleasant rooms and a feeling of seclusion that enhances the intimate experience.
Guests have lauded the cozy and atmospheric setting, ideal for a romantic getaway. The views from the rooms are exceptional, adding to the sense of romance and tranquility. The hotel ensures that both family-friendly and romantic needs are met without compromising on the overall peacefulness.
With a polite and accommodating staff, the level of service complements the beautiful surroundings. Both the restaurant and pool are noted as enjoyable amenities, enhancing the overall experience. The ambiance is well-maintained and contributes to a romantic atmosphere that is perfect for a weekend escape or special occasion.
However, it's worth mentioning that while the hotel excels in offering a romantic setting, a cozy dinner as a couple might be challenging to arrange. Despite this minor drawback, Ambasador Premium stands out as a great destination for couples seeking a romantic and quiet retreat with stunning views and a warm, inviting atmosphere.
Location Show Map
Location
Despite being centrally located, the area maintains a quiet atmosphere, contributing to a peaceful stay. Complimentary on-site parking is an added convenience for those traveling by car. The hotel's modern structure and cleanliness are frequently praised, along with its friendly and helpful staff. Guests consistently mention the hotel's excellent facilities, including an inviting swimming pool and delicious breakfast offerings, underscoring Ambasador Premium's reputation for comfort and convenience in the vibrant city of Łódź.
Breakfast
Many reviews emphasize the delicious and diverse nature of the breakfast, noting that it includes everything from cereals and fresh bread to more intricate options like espresso coffee and freshly prepared eggs. The coffee, in particular, is often singled out for its excellence. Some guests also appreciated unique touches such as chocolate for drinking and occasional seasonal specialties, such as a Christmas breakfast.
While the overall sentiment is overwhelmingly positive, a few guests did express a desire for an even greater selection of hot dishes and more consistent replenishment of popular items. Despite these minor critiques, the breakfast experience at Ambasador Premium stands out as a highlight, contributing strongly to the guests' enjoyment of their stay at the hotel.
Dinner
The restaurant’s operational hours, extending until 23:00 and its availability of room service are convenient features appreciated by guests. The bar also garners positive remarks for its creative bartenders and high-quality drinks.
However, the restaurant service could use some attention. Several diners reported long wait times and a lack of attentiveness from the staff. There were instances of food being served cold and a disparity between menu prices and the final bill. Additionally, some guests felt that certain dishes were below average or overcooked and there were complaints about limited menu availability, particularly during busy times like New Year's Eve.
Despite these issues, many patrons still found the overall dining experience enjoyable with numerous reviews highlighting the good, varied food at affordable prices. The quality and taste of the meals, combined with the professional staff and pleasant atmosphere, make Ambassador Premium's restaurant a generally well-regarded option for dining.
Rooms
The decor is often noted as stylish and tasteful with floor-to-ceiling windows that offer nice views of the city skyline. Guests appreciated the spacious bathrooms, some of which include both showers and bathtubs and a few rooms come with additional perks like balconies or terraces, adding to the comfort and offering pleasant outdoor spaces.
Family rooms also received positive feedback for being large and well-suited for groups. Despite a few minor issues like occasional maintenance problems or lack of certain in-room supplies, the overall impression is that Ambasador Premium offers highly comfortable and well-appointed accommodations, perfect for travelers looking for modern facilities and ample space during their stay.
Beds
Cleanliness
Visitors have described the hotel as super clean, very clean and extremely clean, underscoring the high level of hygiene maintained throughout the establishment. Clean, comfortable beds and a fragrant environment add to the overall pleasant experience. The hotel's modern decor and well-maintained surroundings contribute to its inviting appeal.
However, not all reviews were entirely positive. Some guests noted areas for improvement, such as occasional dust and grime on mirrors and bathroom tiles and some mentioned that room cleaning could be more thorough. Despite these minor setbacks, the hotel's high standards of cleanliness and the staff's attention to maintaining a tidy environment generally overshadowed any negative feedback.
Overall, Ambasador Premium is highly regarded for its commitment to cleanliness, making it a standout choice for travelers seeking a pristine and comfortable stay in the center of Łódź. The combination of clean rooms, modern amenities and a well-maintained environment ensures a pleasant and hygienic experience for all guests.
Staff
The reception service is often praised for being both professional and attentive. Guests have highlighted the staff's supportive attitude and their readiness to assist with any inquiries or issues. Smiling faces seem to be a constant, whether at the reception desk or throughout the hotel, creating a pleasant and inviting atmosphere.
Many reviews also emphasize the efficiency and competence of the staff. From the management to the housekeeping, professionalism is a noted trait. The service provided is often characterized as top-notch and excellent, ensuring guests feel well-cared for during their stay. Even in moments of minor inconveniences, such as a room key issue or maintenance problems, the staff’s swift and courteous reaction has not gone unnoticed.
While the majority of feedback is glowing, there have been occasional mentions of less favorable interactions, particularly in specific areas like the SPA zone. Some guests noted less-than-ideal experiences with certain staff members who were described as impudent or unsympathetic. However, these instances appear to be exceptions rather than the norm.
Overall, Ambasador Premium's staff excels in creating a friendly, helpful and professional environment, making the hotel a welcoming choice for travelers.
Wi-Fi
Spa
However, some reviews point out a few areas for improvement. There's a recurring mention of the absence of a jacuzzi, which many guests felt would enhance their relaxation. The spa area can sometimes be loud and not very cozy and the sauna temperature is occasionally considered too low.
Guests appreciate the friendly and professional service provided by the spa staff, contributing to a pleasant stay. Despite some areas that could use updating and better equipment, the inclusion of the spa in the hotel’s amenities, available till late hours, is seen as a significant plus. This makes the Ambasador Premium an attractive option for those seeking both relaxation and luxury.
Gym
In addition to the gym, visitors appreciate the comprehensive fitness amenities that include access to a swimming pool, sauna and even a squash court. This variety ensures that there's something for everyone, whether one prefers a traditional workout or a spa-like relaxation session post-exercise.
Reviewers have pointed out the gym’s operational hours, suggesting a preference for it to be open 24/7, though they still found its availability beneficial during their stay. The fitness studio receives positive mentions for serving its purpose effectively, reinforcing the hotel’s commitment to guest wellness.
In summary, 'Ambasador Premium' provides a commendable fitness experience through its large, modern gym equipped with diverse workout options, supported by additional wellness facilities for a well-rounded stay.
Pool
The addition of a sauna and spa adjacent to the pool area is another considerable advantage, enhancing the overall wellness experience. Families especially seem to enjoy the pool facilities, noting that kids have a great time swimming. The pool is generally considered a good and satisfying amenity with some guests pointing out that it serves its purpose well.
However, there are recurring complaints about the temperature of the pool water, often described as too cold, which detracts from the experience for some visitors. Additionally, a few reviews mention issues with cleanliness and water quality and some guests note the absence of a Jacuzzi. Despite these drawbacks, the pool and its surrounding area are seen as a significant plus, contributing to a pleasant stay at the hotel.
Parking
Many guests appreciate the convenience of the underground parking, describing it as easily accessible and located right next to the hotel. The parking facilities include a covered garage which adds to the security and safety of the vehicles.
However, there are some concerns regarding the additional parking fees, which are a common point of contention. The cost is generally considered reasonable at 40 PLN per day, but some guests feel that parking should be complimentary for hotel guests. Issues with parking availability, occasionally misleading fee information and difficulties with access have also been mentioned.
Overall, Ambasador Premium's parking offers convenience and ample space, although the additional fees might be a downside for some visitors.
EV charging stations
Family
The hotel provides good facilities for kids, enhancing their stay with enjoyable activities like a bowling alley, billiards and table football. There is also a kids corner, making it a child-friendly place that keeps the young ones entertained. Despite the hotel's popularity, guests have remarked on the peace and tranquility they experienced during their stay.
While Ambasador Premium excels in many areas catering to families, some guests noted the lack of a playroom for children and an adapted environment for younger kids. However, the staff is generally accommodating to family needs and families with children are welcomed and appreciated. All in all, it's a great option for family weekends, promising fun, comfort and a welcoming atmosphere.
4 Star
However, some guests felt that the hotel fell short of true four-star quality. Concerns were raised about cleanliness levels, incomplete room amenities and service standards not being consistent with the hotel's aspirations. Specific issues included the difficulty in navigating the hotel to find rooms and breakfast quality not matching the hotel's class. Despite these drawbacks, the majority of feedback acknowledges that Ambasador Premium largely delivers on its promise of a high-level, four-star experience.
Accessible
Families and individuals with special needs will find the hotel to be quite accommodating. The facility is adapted for disabled people, including dedicated disabled parking options. Its proximity to the center makes it an ideal choice for those looking to explore the surrounding area with ease. Despite the hotel’s large size and sometimes complex configurations, accessibility within the hotel itself remains robust, if somewhat challenging to navigate initially.
However, it is noted that the hotel does not provide step stools for children in the bathrooms and without using the elevator, movement around the hotel can be less convenient. Additionally, there could be improvements in guiding guests to their rooms upon arrival to avoid confusion. Nonetheless, Ambasador Premium stands out for its efforts in accessibility, making it a suitable choice for guests with various needs.
Indoor Pool
Adding to the pool's appeal, it offers the convenience of private elevator access, enhancing the overall guest experience. The water quality is consistently mentioned for its cleanliness, contributing to a pleasant, hygienic environment. Families particularly enjoy the pool with children finding it a source of fun and relaxation.
Accompanying the pool are steam saunas, a gym, a squash court and SPA facilities, making it a comprehensive wellness area for guests looking to unwind. While one review noted that the chlorine levels could be better controlled, the general consensus highlights the pool as a well-maintained, enjoyable feature of the hotel, perfect for relaxation and leisure.
Romantic
Guests have lauded the cozy and atmospheric setting, ideal for a romantic getaway. The views from the rooms are exceptional, adding to the sense of romance and tranquility. The hotel ensures that both family-friendly and romantic needs are met without compromising on the overall peacefulness.
With a polite and accommodating staff, the level of service complements the beautiful surroundings. Both the restaurant and pool are noted as enjoyable amenities, enhancing the overall experience. The ambiance is well-maintained and contributes to a romantic atmosphere that is perfect for a weekend escape or special occasion.
However, it's worth mentioning that while the hotel excels in offering a romantic setting, a cozy dinner as a couple might be challenging to arrange. Despite this minor drawback, Ambasador Premium stands out as a great destination for couples seeking a romantic and quiet retreat with stunning views and a warm, inviting atmosphere.
Yes, Ambasador Premium has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Ambasador Premium.
No, Ambasador Premium doesn't allow dogs.
Yes, parking facilities are available at Ambasador Premium.
Yes, Ambasador Premium has a gym.
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