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Summary of reviewsAmbasador Centrum in Łódź receives frequent praise for its centrally situated location, offering convenience and accessibility to major attractions like Piotrkowska Street, public transport, shopping centers, restaurants and shops. Guests appreciate the hotel's peaceful interior despite its bustling surroundings, making it an ideal base for various visitors.
The breakfast experience is highly commended for its extensive, delicious offerings that include fresh fruits, vegetables, hot items, cereals and pastries. Many guests highlight the quality, freshness and variety of food, catering to diverse dietary needs and preferences. Although there are occasional remarks about the lack of variety on certain days, the overall feedback confirms that the breakfast significantly enhances the guest experience.
The hotel’s restaurant receives mixed reviews but earns considerable praise for its tasty, well-prepared dinner dishes. Guests appreciate the reasonably priced, good-quality food and commend the service, often highlighting the friendly and attentive staff. Some areas, however, could benefit from improvement in menu variety and consistency, especially during busy group events.
The rooms at Ambasador Centrum are frequently noted for their spaciousness, comfort, cleanliness and good range of amenities. Guests often mention the effective air conditioning, modern designs and comfortable beds. Some issues regarding outdated decor, maintenance and cleanliness inconsistencies are noted but do not overshadow the general positive impressions.
Regarding cleanliness, while many guests commend the overall hygiene in rooms and public spaces, there are reports of inconsistencies that might not meet four-star standards. Despite occasional concerns, the general consensus appreciates the clean and well-kept environment enhancing their stay.
Staff interaction is mostly positive with guests frequently noting the professionalism, friendliness and attentiveness of the hotel staff. While some guests experienced moments of disinterest, the overall sentiment reflects a friendly and welcoming atmosphere created by the hotel's employees.
Wi-Fi at Ambasador Centrum generally meets guest expectations with many finding it reliable and suitable for general use. However, there are some mentions of unstable or slow connections, particularly in certain rooms.
The spa facilities are well-received for their pleasant atmosphere, modern amenities, including a large swimming pool and saunas. Despite some concerns about overcrowding and minor facility issues, the spa offers a generally enjoyable experience.
The gym is appreciated for its well-equipped, clean and organized environment, contributing positively to the wellness experience of health-conscious guests.
The swimming pool garners positive feedback for its size, cleanliness and inviting atmosphere with some occasional comments on cold water being minor drawbacks. Overall, the pool adds significant value to the guest experience.
Parking facilities receive mixed reviews with many guests finding them convenient, secure and reasonably priced, while others feel there is room for improvement.
In summary, Ambasador Centrum is noted for its strategic location, excellent breakfast, spacious rooms, friendly staff and good wellness facilities, offering a comfortable and convenient stay in Łódź despite some areas needing minor improvements. Show more
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Categories
Hotel with Spa
This hotel features spa facilities. It provides a comfortable stay with wellness options.
Family Friendly Hotel
This hotel offers designated areas fully equipped with games for children. Babysitting services are available for parents seeking a night out.
Hotel with Swimming Pool
The hotel includes a swimming pool that is large and well-maintained. The pool area is bright and inviting, with clean surroundings and modern amenities.
Indoor Pool
Business Hotel
The hotel offers business-friendly amenities and meeting facilities. It is well-located and known for providing a comfortable base for business travelers with necessary services and spaces for meetings.
Hotel with Parking
Ambasador Centrum offers parking facilities for its guests, providing a convenient option for those arriving by car in the city center.
EV charging stations
Hotel with EV Charging Stations
Ambasador Centrum provides EV charging stations. This allows guests to charge their electric vehicles overnight.
4-Star Hotel
Located in the center of Łódź, this 4-star hotel offers spacious, air-conditioned rooms. It provides free Wi-Fi and access to a recreational area. There is also a sauna and fitness center available.
Hotel with Indoor Pool
This hotel provides an indoor pool, steam baths, and a sauna. These facilities, combined with a fitness center, offer guests a range of options for both active and relaxing pursuits.
Romantic Hotel
Accessible Hotel
Hotel with Gym
Room Types
Double RoomElegant room with tea and coffee-making facilities and a personal safe.
Twin RoomElegant room with tea and coffee-making facilities and a personal safe.
Apartment (2 Adults)Extra spacious apartment, featuring a comfortable seating area with a sofa.
Triple RoomProviding free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.
Family RoomOffering free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Ambasador Centrum boasts an enviable location for visitors looking to explore Łódź. Centrally situated, this hotel places guests near major attractions with Piotrkowska Street just a short walk away. The proximity to public transport, including tram stops, enhances convenience, making it easy to access different parts of the city. Shopping enthusiasts can appreciate the closeness to Galeria Łódzka, while numerous restaurants and shops are within arm's reach.
Travelers consistently highlight the hotel's advantageous position, noting its peaceful interior despite being on a busy street. Whether in town for a conference, a weekend getaway or sightseeing, the hotel's central location supports both convenience and accessibility. Moreover, the surrounding amenities such as shopping centers, parks, museums and main streets make it a strategic base for anyone aiming to dive into the heart of Łódź.
Breakfast
At Ambasador Centrum, the breakfast experience consistently impresses guests with its delicious, varied and extensive offerings. Visitors frequently highlight the wide selection of dishes available, which includes fresh fruits, vegetables, hot items like eggs, sausages and bacon, as well as cereals and pastries. The breakfast buffet is described as rich and abundant, ensuring that there's something for everyone.
Many patrons appreciate the quality and freshness of the food, noting that it is always plentiful and tasty. The availability of gluten-free options and the generous variety of healthy choices such as fruits also earn praise. Moreover, the breakfast hours are convenient, allowing guests to enjoy a leisurely start to their day.
A few criticisms include occasional reports of monotonous offerings and concerns about the quality of certain products. However, these points are rare amidst the overwhelmingly positive feedback.
In summary, the breakfast at Ambasador Centrum stands out for its wide array of high-quality, delicious foods, catering to diverse tastes and dietary needs. Whether travelers are looking for a hearty meal or a quick bite, the breakfast buffet here is sure to start their day on a high note.
Dinner
The Ambasador Centrum hotel's restaurant has received a mixed bag of reviews, but notably, there is considerable praise for its dinner offerings. Many guests have commented on the delicious and good quality food with several highlighting that dinner dishes are tasty and well-prepared. The restaurant's meals, including lunch and dinner, have been described as exceptional, very tasty and reasonably priced, making it a great dining option without having to venture into the city.
The restaurant also gets commendations for its service with mentions of very nice and attentive waitstaff and a chef who deserves praise for the excellent dishes. This includes specific recommendations such as the tartare.
However, despite the positive feedback, there were some noted areas for improvement. A section of guests felt that the à la carte dishes could be better in terms of taste and appearance with some experiencing issues like tough steaks or microwave-prepared food. Additionally, service during dinner can be slow and there have been instances where menu prices resulted in overcharges and some drink items were unavailable.
The restaurant appears to be aimed partially at foreign guests, providing options reminiscent of British pub food which were appreciated for their quality and taste. Yet, during larger group events or conferences, the quality tended to decline with reported issues of food being barren and tasteless.
Overall, the restaurant at Ambasador Centrum is a solid choice for many with numerous guests recommending it for its good meals and service despite a few shortcomings.
Rooms
Ambasador Centrum in the city center offers guests an array of spacious and comfortable rooms, which are consistently highlighted across reviews for their generous size and cleanliness. Visitors frequently appreciate the large rooms that often come with comfortable beds and ample amenities such as a fridge, kettle and TV. The rooms also benefit from effective air conditioning and modern designs, enhancing overall comfort and practicality.
Many guests describe their rooms as quiet and pleasant spaces to unwind, despite the bustling surroundings. The presence of amenities, including toiletries and robes, adds a touch of convenience. Some rooms offer lovely views of the city, making the stay even more enjoyable.
On the downside, occasional issues have been noted, such as the need for renovation in some areas with mentions of outdated decor, worn carpets and a few maintenance concerns like non-functional refrigerators and shower problems. Additionally, some rooms have struggled with less-than-ideal cleanliness standards and poor ventilation.
Nevertheless, the overall consensus is positive with many guests praising the large and well-designed rooms, highlighting a good balance of space and amenities that make Ambasador Centrum a comfortable choice for a stay in the city.
Beds
The beds at Ambasador Centrum have garnered significant praise from guests with many highlighting their comfort. Phrases like "comfortable beds," "very comfortable beds," and "large and comfortable beds" frequently appear, suggesting a consistent standard of coziness. Beds are described as large, big and even "cozy biiig," indicating ample space for relaxation.
Rooms are noted for being clean and pleasant with comfortable bedding contributing to overall guest satisfaction. Comfort extends to the design and amenities of the rooms with many reviewers appreciating the spaciousness and inviting atmosphere.
However, some reviews mention drawbacks such as small and hard pillows, overly firm or too soft mattresses and bedding in indifferent condition. Despite these isolated issues, the consensus is overwhelmingly positive regarding the comfort level of the beds.
In conclusion, Ambasador Centrum stands out for its comfortable and inviting beds, which are a highlight for many visitors, complemented by spacious and well-appointed rooms.
Cleanliness
Ambasador Centrum has received mixed reviews regarding cleanliness with feedback highlighting both commendable and problematic aspects. Many guests emphasized the hotel's high level of overall cleanliness, finding the rooms to be very clean, well-equipped and maintained. Regular room cleaning and the presence of fresh towels and clean bed linen were particularly appreciated. Several reviewers noted that the public areas, dining room and bathrooms in their rooms were spotless, enhancing their stay with comfort and hygiene.
However, there were numerous mentions pointing out significant inconsistencies. Some guests described finding dirt upon arrival, such as crumbs in hallways, stained furniture and even broken glass under beds. Bathrooms also received criticism with some guests encountering unclean conditions, moldy grout and signs of wear and tear.
The hotel's general atmosphere was described as clean and pleasant by many, although some felt the overall cleanliness did not meet the standards of a four-star hotel. Despite the discrepancies, the spacious and quiet rooms, good location near the city center and the well-kept swimming pool and gym remained positive highlights for many visitors.
The breakfast experience was well-regarded for its variety and taste, yet the cleanliness standards in the restaurant itself drew some unfavorable comments.
Thus, while Ambasador Centrum appears capable of providing a clean and comfortable stay, there is variability in room upkeep that potential guests may want to consider.
Staff
The staff at Ambasador Centrum hotel generally receives high marks for their friendly and helpful demeanor across a variety of guest experiences. Numerous reviews highlight the professionalism and courteous nature of the reception and restaurant staff, making interactions pleasant for guests. Many guests appreciated the efficiency and promptness in dealing with minor issues, noting that the staff responded quickly to requests and feedback.
Professionalism is another recurring theme with guests frequently mentioning the competent and professional manner of the hotel's employees. The reception staff, in particular, is often described as polite, attentive and capable, contributing positively to the overall impression of the hotel's service quality.
However, some reviews indicate inconsistencies in staff behavior. A few guests felt the reception staff could sometimes appear disinterested or unenthusiastic, which contrasted with the generally positive feedback. Despite these occasional lapses, the overwhelming consensus is that the staff remains a strong asset to the hotel, creating a friendly and welcoming atmosphere for guests. Most guests found the staff's service to be exceptional, accommodating and of a high standard, setting a solid foundation for their stay at the hotel.
Wi-Fi
At Ambasador Centrum, guests can enjoy complimentary Wi-Fi throughout the hotel. While there have been some reports of the connection being unstable or slow at times, particularly near windows or in certain rooms, many guests found the Wi-Fi to be of good quality. It is noted that the strongest signal can be found in the breakfast restaurant and other communal areas. Several reviews highlight that the Wi-Fi is reliable with a generally strong and acceptable network provision. The hotel seems to have made efforts to ensure a good connection overall, making it suitable for general use despite occasional hiccups.
Spa
Ambasador Centrum’s spa facilities receive a range of feedback from guests, highlighting both its strengths and areas for improvement. On the positive side, the spa is frequently described as nice, excellent and pleasant, showcasing a great atmosphere and modern, clean facilities. Guests appreciate the extensive amenities, including a large swimming pool, multiple saunas and a well-maintained wellness zone. The availability of additional attractions such as bowling, a gym and beauty salon services adds to the appeal with functional amenities such as air conditioning further enhancing the experience.
However, some reviews indicate that the spa could benefit from improvements. The absence of a jacuzzi and proper water jets is noted and there are mentions of specific areas needing better ventilation and addressing unpleasant scents. Additionally, the spa's popularity sometimes leads to overcrowding, particularly with children in the pool and sauna, making relaxation challenging for some guests. Limited massage options and restricted operating hours are also concerns highlighted by visitors. Despite these drawbacks, the overall sentiment towards the spa remains positive, offering a pleasant and worthwhile experience within the hotel's amenities.
Gym
The gym at Ambasador Centrum receives generally positive remarks from guests who appreciate its overall quality and convenience. Reviewers highlight that the gym is well-equipped and modern, featuring fancy equipment that is adequate for maintaining fitness routines. The facility is described as clean and properly organized, enhancing the overall workout experience.
In addition to the gym, guests enjoy access to various other amenities including a swimming pool, sauna and fitness center, all of which contribute to a comprehensive wellness offering. The fitness areas are noted to be sufficient and well-maintained, allowing guests to have a pleasant and convenient workout experience during their stay.
However, a few comments suggest that the gym could benefit from having more exercise machines to better serve its users. Overall, the gym, along with the other fitness facilities, is considered a significant advantage of staying at the hotel, making Ambasador Centrum a recommended choice for health-conscious travelers.
Pool
Ambasador Centrum offers a variety of facilities that cater to guests seeking relaxation and wellness during their stay. One standout feature is the hotel’s swimming pool, which has received numerous positive comments for its size and cleanliness. Guests frequently mention that the pool is large, spacious and well-maintained, making it a significant attraction of the hotel.
The pool area is appreciated for being bright and inviting with clean surroundings and modern amenities. The inclusion of a heated pool and sauna adds to the overall relaxing atmosphere, allowing guests to unwind after a long day. Although some feedback indicates that the pool water can be too cold, the availability of warm water in other areas and the general cleanliness of the pool compensate for this occasional drawback.
Guests also appreciate the accessibility and convenience of the pool with some noting that it is included in the accommodation price, a generous perk that enhances the value of their stay. Additionally, amenities such as a 20m lane swimming pool and a free swimming pool option are particularly attractive for those who enjoy lap swimming or are traveling with young family members.
While the pool area seems to have minor issues like rusty radiators and the absence of a jacuzzi, these do not significantly detract from the overall enjoyment. The hotel’s wellness facilities, including the pool and saunas, remain popular among guests who are generally satisfied with their experience. The spaciousness and efficient maintenance of the pool, along with extended opening hours, ensure that visitors have ample opportunity to enjoy these amenities.
In summary, Ambasador Centrum’s swimming pool is a much-praised feature owing to its large size, pleasant environment and good maintenance. Despite occasional comments about cold water, the pool and accompanying spa facilities greatly contribute to a relaxing and pleasant stay at the hotel.
Parking
Visitors to Ambasador Centrum have varied opinions on the hotel’s parking facilities. Positively, many have found the parking to be convenient with a combination of on-site, underground and city parking options readily available. Guests appreciate the secure, well-organized and spacious parking areas, which are reasonably priced by some accounts. However, others have noted the lack of free parking and the additional charges as drawbacks, suggesting the parking fees should be included in the room rate. Some reviews highlight the convenience and ease of access to parking, while others mention the constrained and maze-like nature of the parking structures. The underground garage, though useful, is described as small and slightly farther away. Overall, the availability and security of parking are generally well-received, though cost and capacity issues are noted concerns.
EV charging stations
Ambasador Centrum offers convenient EV charging facilities for guests with electric vehicles. The hotel is well-located near Piotrkowska Street and features amenities such as indoor parking, a swimming pool and a sauna. There is easy access to EV charging stations within the parking area, contributing to a safe and secure parking experience. While the general provision for EV charging is deemed acceptable, monitoring could be improved. Additionally, there is the convenience of numerous EV charging stations available in the vicinity, ensuring adequate options for electric vehicle owners.
Family
Ambasador Centrum emerges as a promising choice for families seeking a comfortable and enjoyable stay. Most reviews highlight its family-friendly nature and helpful staff, making it a suitable destination for a family vacation. The hotel features a spacious and clean environment with accessible family rooms, often described as very large and comfortable, accommodating even larger families with ease. Children seem particularly pleased with the hotel’s swimming pool and the dedicated playroom, ensuring they stay entertained throughout their visit.
Breakfast is another strong point, offering a wide selection that caters well to children, including specific facilities for younger guests, which adds convenience for families. The general ambiance of the hotel is relaxing, contributing to a pleasant family trip or long weekend getaway. Additionally, the hotel's proximity to transportation is noted as an advantage, facilitating easy exploration of the surrounding area.
There are minor mentions of the need for some general maintenance in family rooms and a suggestion that there might not be many organized activities specifically geared towards children. However, the overall impression is that Ambasador Centrum is a reliable option for families, providing a clean, spacious and welcoming environment, ideal for both short and extended stays with children.
4 Star
Ambasador Centrum has received mixed reviews regarding its four-star status. Many guests affirm that the hotel meets the expected standards and deserves its four stars, citing its modern features, clean scenarios and the presence of essential amenities typically found in four-star hotels. However, some guests argue that the hotel falls short of its claimed status. Specific critiques point out the absence of a minibar in the rooms and bathrooms that do not fully adhere to four-star benchmarks. Issues such as stained pillows and sheets have also been noted, slightly tarnishing the hotel's image. While some feel that the hotel could be more aptly rated as a three-star facility, others acknowledge that it fits the four-star category reasonably well, albeit with some room for improvement. Despite the varied opinions, the overall impression suggests that Ambasador Centrum maintains a reasonably good standing, suitable for those seeking a satisfactory stay without exceptionally high expectations.
Business
Ambasador Centrum proves to be an excellent choice for business travelers, consistently recommended for its suitability for business trips and purposes. The hotel's advantageous location stands out, providing almost instant access to the city center and major attractions, making it perfect for short business trips and meetings. It boasts substantial facilities for conferences and trainings with acceptable meeting rooms and a convenient conference hall, fostering a great business atmosphere.
The rooms are clean, tidy and adequately sized for business travelers, equipped with air conditioning, coffee sets and 24-hour service. The overall level of service meets the expectations of business guests, contributing to general satisfaction. Additionally, the hotel offers plenty of parking spots, including underground parking, which adds to the convenience for guests.
However, some minor areas for improvement include the pool temperature, which some guests found a bit cold. Nonetheless, Ambasador Centrum remains a solid choice for business stays, given its adequate facilities and strategic location.
Accessible
Ambasador Centrum is located in a prime area with direct transport options that ensure guests can easily reach the hotel, even during inclement weather. The hotel boasts several amenities that cater to both elderly guests and those with disabilities with most facilities being wheelchair accessible and an elevator providing access to higher floors.
The large and spacious layout of the hotel is a positive feature for ADA guests and while the rooms may be on the smaller side, they are designed to be accessible. However, some notable drawbacks include the lack of designated space for disabled persons directly in front of the hotel entrance, which has been a significant concern for some guests. Additionally, parking areas pose challenges, being not very pedestrian-friendly and sometimes obstructed by parked cars, which may limit accessibility.
Despite these issues, the general consensus is that the hotel's overall accessibility is acceptable and it has adequately addressed the needs of guests with disabilities. However, it is important for potential guests to consider these factors in their travel plans.
Indoor Pool
Ambasador Centrum offers a generally pleasant experience for those looking to enjoy an indoor swimming pool during their stay. The pool is often described as clean and well-maintained with appealing opening hours that allow guests to take advantage of its amenities even in the evening when it's typically less crowded. The pool itself is of a large size, making it suitable for swimming enthusiasts and it comes with the added benefit of being heated, which enhances the overall swimming experience.
Although the water temperature has been noted as cold by some, the pool's cleanliness and accessibility more than make up for it. Guests also appreciate the functional amenities, including a spa and fitness center, which are frequently included in the price of the stay. While some feel the pool area’s standard arrangement and rusty radiators could use improvement and miss the presence of a jacuzzi, the general consensus reflects a high level of satisfaction.
Overall, whether you're in for a relaxing swim or a more vigorous workout, the pool at Ambasador Centrum appears to deliver a solid, enjoyable experience.
Romantic
Ambasador Centrum proves to be a delightful choice for couples seeking a romantic retreat. Guests are particularly pleased with the luxurious atmosphere, excellent location and a rich selection of delicious breakfasts. The romantic ambiance permeates the entire hotel, bolstered by nicely done decor and cozy rooms. Many have remarked on the great romantic atmosphere and comfortable beds that enhance their stay.
The facilities and general aspects of romance are well addressed, ensuring a pleasing experience. Practical amenities meet the needs of guests with excellent soundproofing in rooms offering privacy for couples. Dining is a relaxing experience thanks to the intimate, romantic setting.
Despite the occasional presence of seminar attendees, guests found the hotel to be a hidden gem suitable for romantic moments. It is highly recommended for a serene weekend getaway and many look forward to returning for another romantic stay.
Yes, Ambasador Centrum has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Ambasador Centrum.
No, Ambasador Centrum doesn't allow dogs.
Yes, parking facilities are available at Ambasador Centrum.