The Holiday Inn Express Bilbao Airport by IHG, is highly praised for its strategic location close to Bilbao Airport, making it convenient for those needing to catch early or late flights. The complementary shuttle service to and from the airport enhances its appeal. Despite its proximity to the airport, the hotel offers a tranquil environment, ensuring a restful stay. The access to car rental services and ample free parking further boost its practicality for travelers.
Breakfast is another standout feature, starting early at 5 am to accommodate travelers. The plentiful and fresh continental buffet receives positive feedback, although some guests desire more variety including hot items like bacon or eggs. For those with early departures, the provision of breakfast bags to go is appreciated.
The dining options have mixed reviews with some guests enjoying the convenience and taste of meals at the in-house restaurant, while others are critical of high prices and limited menu options. Service during dinner can be slow and disorganized at times, but the complimentary welcome drinks or coffee/tea receive praise.
Room cleanliness, comfort and modernity are consistently highlighted with many noting the spacious and well-equipped nature of the rooms. However, some guests find the rooms small and report issues with noise and temperature control. The hotel's housekeeping receives commendation for maintaining high cleanliness standards despite some dated decor and minor wear and tear.
The staff is frequently praised for their friendly, welcoming and professional demeanor, particularly at the reception. While some guests experienced poor communication or inattentiveness, the majority found the staff helpful and courteous.
The free Wi-Fi receives mixed reviews; while many appreciate its availability and decent connection, others encounter weak signals and connectivity issues in certain areas. Guests also note the absence of streaming capabilities on the in-room TVs.
The hotel excels in providing convenient and secure parking with many guests highlighting the ample free spaces and ease of access. The parking facilities contribute significantly to the hotel's appeal, especially for those leaving their vehicles for extended periods.
Families find the hotel accommodating with family rooms, baby cots, high chairs and a play area, though room size can be a concern for larger groups. The free airport shuttle adds to the convenience for families traveling with children.
Bed comfort is a mixed bag with many guests appreciating the quality and cleanliness of the main beds, but some find them too firm or outdated. The sofa beds, often used for children, also receive criticism for being uncomfortable.
Overall, the Holiday Inn Express Bilbao Airport, while not luxurious, offers a reliable and cost-effective option for travelers, particularly those in transit. Its cleanliness, location and the convenience of services such as the shuttle and parking make it a well-rounded choice for short stays near Bilbao Airport.
NH Bilbao Deusto is highly regarded for its strategic location, offering easy access to key attractions in Bilbao, such as the Guggenheim Museum and the historic old town. The hotel is situated in a calm residential area, well-connected by public transportation, facilitating convenient exploration of the city. Guests appreciate the proximity to local shops, bars, restaurants and the riverfront, enhancing the overall experience. Additionally, parking availability, although sometimes at a fee, is appreciated by those traveling by car.
The breakfast at NH Bilbao Deusto is frequently praised for its wide variety and high quality, featuring fresh fruit, assorted breads, sweet pastries, gluten-free options and both vegetarian and meat dishes. Although some guests find the breakfast overpriced and occasionally disorganized during peak times, the majority of reviews highlight the generous and delicious offerings.
Guests have mixed feelings about the rooms. They appreciate the spaciousness, cleanliness, comfortable bedding and modern amenities like air conditioning and US sockets. However, some rooms are noted to be small, outdated and lacking in soundproofing with minor maintenance issues such as musty smells and peeling wallpaper. Despite these concerns, the rooms generally offer a comfortable and convenient stay.
Cleanliness is generally a strong point for NH Bilbao Deusto with many guests describing the hotel as exceptionally clean. The friendly and helpful staff further enhance the clean and cozy atmosphere. However, occasional lapses in cleanliness, such as dirty carpets and overlooked maintenance, are noted by some guests.
The exceptional staff at NH Bilbao Deusto receive consistent praise for their friendliness, attentiveness and professionalism. The warm welcome, multilingual capabilities and helpful advice from the reception team, particularly individuals like Felix, contribute to a pleasant experience for guests. Housekeeping and other personnel are also recognized for their courteous and professional manner.
While some guests report excellent and reliable Wi-Fi, many others experience slow speeds, unstable connections and poor signals, especially on higher floors. The hotel could benefit from improving and stabilizing its Wi-Fi services to meet the satisfaction of all visitors.
Parking at NH Bilbao Deusto is a mixed experience. The secure, convenient underground parking is appreciated, although navigating the narrow, tight spaces can be challenging for larger vehicles. The cost of parking receives criticism, but alternatives such as public garages and street parking nearby are available.
The beds at NH Bilbao Deusto are generally praised for their comfort with many guests highlighting the large, spacious beds and comfortable pillows. Despite minor complaints about mattresses being too hard or soft and double beds comprising two single beds pushed together, the overall consensus affirms that the beds provide a satisfactory sleeping experience.
As a three-star hotel, NH Bilbao Deusto offers a standard city hotel experience with good value for money, especially for short stays or business trips. The exceptional breakfast and business-friendly atmosphere are notable highlights, although some guests feel the hotel could better align with NH brand standards.
Business travelers appreciate the hotel's strategic location, modern infrastructure and business-friendly amenities, such as a business center and collaborative workspaces. The combination of its location and facilities makes it an attractive choice for business travelers.
NH Bilbao Deusto is generally pet-friendly, allowing guests to bring their dogs and ensuring a comfortable stay for both pets and owners. However, minor inconveniences such as additional fees, less favorable room assignments and the lack of dog-specific amenities are noted by some guests.
Overall, NH Bilbao Deusto is a well-located, comfortable and friendly hotel with a few areas for improvement, making it a favored choice for exploring Bilbao.
Hotel The Park Derio receives commendable reviews for its strategic location, being conveniently near the Bilbao Airport and just a short drive from Bilbao's city center. Guests value the peaceful atmosphere within the industrial park and appreciate the surrounding greenery and proximity to a golf course, contributing to a tranquil stay. The hotel is lauded for its excellent parking facilities, including free and spacious options, both outdoor and covered, which adds to its appeal for those traveling by car.
Visitors consistently praise the hotel's rooms for their spaciousness, cleanliness and modern amenities, emphasizing the comfort of the beds and the well-maintained bathrooms. The overall cleanliness of the hotel is a standout feature with meticulous attention to maintaining a pristine environment throughout.
The staff at Hotel The Park Derio are another highlight, known for their friendly and welcoming demeanor, professional service and attentiveness. This genuine hospitality contributes significantly to positive guest experiences.
The breakfast offered is simple and affordable, catering well to those looking for basic yet delicious options like fresh orange juice and made-to-order omelettes. However, some guests feel the selection is limited and could benefit from more variety. Dinner options at the hotel are minimal with only basic snacks available and the bar service closes early, necessitating trips out for more comprehensive dining experiences.
The hotel also provides free Wi-Fi, which, while generally good, has room for improvement in terms of consistency and ease of use. Overall, the accommodation offers excellent value for its three-star rating, meeting expectations for a comfortable and practical stay. Its accessibility features make it a convenient choice for travelers with disabilities and its quiet, relaxing environment is well-suited for short stays and transit travelers seeking convenience and tranquility.
Hotel Artaza receives considerable praise for its prime location in a tranquil, leafy residential area of Getxo, Spain. Guests appreciate its proximity to key transit points, including a nearby metro station for easy access to Bilbao, as well as its closeness to the city center of Getxo, coastline and beaches. The hotel's proximity to local attractions such as the Promenade, Marina and Vizcaya Bridge is also highly appreciated. Despite its distance from central Bilbao, its serene environment and lush surroundings offer a peaceful retreat, complemented by large free parking facilities, an on-site restaurant and spacious terraces. The elegant mansion-turned-hotel adds charm and the friendly staff further enhance the experience, making it an ideal base for exploring the region.
The breakfast at Hotel Artaza is generally well-received with guests enjoying its affordability, quality and variety, especially the delicious homemade tortilla and pintxos. The option to dine on the terrace adds a pleasant atmosphere. Some guests noted the limited sweet options, missing fruits and cereals and suggested a buffet-style setup for better variety. Nonetheless, the breakfast offers good value for its price point.
Dining at Hotel Artaza consistently earns high marks. Guests rave about the delicious food and pleasant ambiance with standout dishes like duck breast and fish soup. The restaurant, described as spacious with nice dining areas and a great terrace, offers memorable meals despite occasional slow service and being somewhat pricey. The overall dining experience is positive, enhanced by excellent service and the convenience of dining in beautiful garden settings or cozy indoor spaces.
Guest rooms at Hotel Artaza are praised for their spaciousness, cleanliness and modern amenities. Many rooms have been recently renovated, adding soundproof windows and modern facilities. Guests enjoy the comfort of large beds, modern bathrooms and serene interiors with some rooms offering terraces or balconies with park views. However, there are some inconsistencies with complaints about small rooms, outdated decor, noise issues and specific maintenance problems.
Cleanliness at Hotel Artaza is frequently commended with daily housekeeping ensuring fresh towels and bed linens. The diligent cleaning staff maintain a high standard of hygiene, even amid renovations. While a few isolated issues were noted, such as outdated bed linen and specific maintenance problems, the overall feedback regarding cleanliness is positive.
The staff at Hotel Artaza receive high praise for their exceptional service and friendliness. Guests appreciate the helpful and attentive demeanor of the reception staff, who are noted for providing local information. Despite some isolated incidents of poor service, the general consensus is that the staff create a positive and welcoming atmosphere, often going out of their way to assist guests.
The hotel's Wi-Fi service is generally reliable and efficient with guests noting good reception and accessibility in most areas. However, a few experienced weaker signals or no connection in specific rooms.
Parking at Hotel Artaza is a significant plus with guests praising the ample, free and secure parking options. Despite occasional crowding, the parking facilities enhance the overall convenience for guests.
Families find Hotel Artaza highly suitable with spacious and modern family rooms, cleanliness and family-friendly amenities like a terrace with swings. The hotel's combination of modern amenities, cleanliness and a welcoming atmosphere makes it a recommended choice for families.
Beds at Hotel Artaza receive mixed reviews. While many guests find the large and comfortable beds commendable, some guests felt the mattresses were either too soft or too hard. Despite these critiques, the general feedback about the beds is positive.
For business travelers, Hotel Artaza offers several features catering to professional needs, including convenient proximity to work destinations and spacious desks in rooms. The meeting room serves as a valuable asset and the overall price-quality ratio is favorable, making it a solid option for business stays.
The Ercilla Embarcadero Hotel consistently receives high praise for its remarkable attributes, creating a delightful guest experience. Nestled in a picturesque waterfront setting among beautiful mansions and villas, the hotel’s location is often described as exceptional. Guests enjoy stunning sea views, easy access to the promenade, harbor and beach and the convenience of a nearby subway station for trips to Bilbao. The picturesque surroundings and the hotel's lovely garden and historic building further enrich the stay, making it a perfect coastal retreat.
The breakfast experience is generally well-regarded with descriptions such as delicious, complete and of good value. Guests appreciate the various options available, particularly the opportunity to enjoy breakfast on the terrace. Although a few reviews suggest minor improvements, the overall sentiment is positive, highlighting the quality and variety of the breakfast offerings.
Dinner at the on-site restaurant also receives accolades with guests lauding the wonderful food, spacious setting and varied menu. The cozy terrace and access to the promenade enhance the dining experience, despite occasional mentions of simplistic cuisine. Overall, the restaurant is considered to deliver wonderful meals and a delightful ambiance.
The rooms at Ercilla Embarcadero Hotel are frequently celebrated for their cleanliness, comfort and tasteful design. Guests appreciate the spectacular sea views from balconies or terraces, the spaciousness and the elegant decor. While some rooms may feel a bit small, the overall feedback is very positive, highlighting the exceptional comfort and well-maintained facilities.
Cleanliness throughout the hotel receives consistent praise with guests noting immaculate and very comfortable rooms. Occasional minor issues do not diminish the overall high standard of hygiene and comfort that the hotel maintains.
The staff at Ercilla Embarcadero Hotel are highly commended for their friendliness, professionalism and attentiveness. The reception and restaurant teams are specifically mentioned for their excellent service, contributing significantly to the positive guest experiences.
Parking is found to be convenient and secure, despite the nightly charge. Guests value the spacious and accessible parking facilities, which add to the hotel's practicality, especially for those traveling by car.
For families and pet owners, the Ercilla Embarcadero Hotel stands out as an ideal choice. The family-friendly and pet-welcoming services, including thoughtful amenities and a warm, attentive environment, make it a preferred option for family stays.
Bedding is generally well-received with many guests describing the beds as very comfortable and clean, although a few note the need for slightly larger sizes. Nonetheless, the overall impression is one of a restful sleep experience.
Overall, Ercilla Embarcadero Hotel delivers a luxury experience with meticulous attention to detail, a fantastic restaurant and top-notch amenities, all set in a prime, beautiful location. The combination of excellent service, cleanliness, comfort and family-friendly atmosphere ensures a superb and memorable stay for all guests.
Hotel Neguri is highly regarded for its prime and convenient location, nestled in a quiet and picturesque area close to Ereaga Beach, the charming old port, and public transport links. Guests appreciate the ease of access to both coastal attractions and the city center, enhanced by free, secure parking options. The historic building, exuding charm and character, complements the scenic surroundings, although the decor retains a vintage aesthetic with some modern updates needed.
The hotel prides itself on maintaining high standards of cleanliness, with both rooms and common areas frequently praised for their hygiene. Rooms are noted to be spacious and comfortable, featuring large bathrooms and vintage allure. While bedding receives mixed reviews, many guests find the beds comfortable, contributing to a satisfying stay.
A standout feature of Hotel Neguri is its exceptional staff, whose warm and attentive service significantly enhances the guest experience. From providing local insights to ensuring a friendly and hospitable atmosphere, the team leaves a lasting impression on visitors.
Though breakfast opinions vary, with some finding the offerings limited, the overall dining experience is adequate for most guests. Overall, Hotel Neguri is celebrated for its welcoming environment, excellent location, and friendly service, making it a desirable choice for travelers seeking both coastal relaxation and cultural exploration.
Petit Palace Tamarises consistently impresses visitors with its enviable beachfront location directly in front of Ereaga Beach in Getxo, which provides stunning ocean views and a serene atmosphere. This prime spot includes easy access to a picturesque promenade, local ports, cultural sites and convenient public transportation, making it a favored choice for travelers seeking both relaxation and exploration.
Guests appreciate the hotel's cleanliness and modern renovations with the well-decorated rooms and facilities maintained to high standards. Cleanliness extends to the public spaces and bathrooms, which feature modern amenities and hydro-massage showers.
The breakfast service at Petit Palace Tamarises is frequently praised for its spectacular and varied buffet, featuring a wide selection of Spanish foods and homemade cakes, enhanced by friendly and attentive staff like Enia and Maria. Breakfast is enjoyed in a room with breathtaking sea views, contributing to a highly satisfying dining experience.
Dinner services receive mixed reviews, though generally positive. Guests commend the quality and reasonable pricing of the meals. The hotel restaurant is noted for its delightful dinners, while nearby dining alternatives offer magnificent sea views and enticing dishes, such as those at Mariadis restaurant.
Accommodations are modern and clean with many rooms offering spectacular sea views from balconies. Family-friendly rooms, including quadruple rooms and spacious suites, are praised for their comfort and suitability for larger groups. However, some guests have mentioned the small size and poor ventilation of standard and family rooms, along with noise issues and occasional maintenance shortcomings.
The hotel's staff consistently receives high marks for their friendliness, professionalism and attentiveness. Specific staff members, such as Nadia, Juanma and Enya, are often highlighted for their exceptional service and personal touch, contributing to the welcoming atmosphere and high level of guest satisfaction.
Wi-Fi service is generally reliable and fast, though minor issues with slower speeds at night and connecting devices occasionally arise. The responsive staff is quick to address these problems, ensuring guests remain connected.
The beachfront location enhances the peaceful ambiance, making it ideal for families and pet owners. Although parking receives mixed reviews, guests generally find satisfactory options either on the street or through advanced reservations.
Petit Palace Tamarises is highly recommended for families due to its spacious family rooms and thoughtful touches, such as folding bunk beds and treat bags for children. The hotel's staff goes above and beyond to cater to families' needs, making it an excellent choice for a family getaway.
In summary, Petit Palace Tamarises stands out for its unbeatable location, cleanliness, excellent breakfast, comfortable rooms with stunning views and exceptional staff, making it a favored hotel for a memorable stay in Getxo.
Hotel Mariñerune consistently receives glowing reviews for a variety of its offerings. Its exceptional location on the edge of Mungia provides convenience and charm, balancing proximity to the town center and tranquility for guests. It serves as an ideal base for exploring Bilbao and the nearby Urdaibai Reserve with easy access to breakfast and lunch areas catering well to visitors.
The exceptional breakfast experience at Hotel Mariñerune leaves a lasting impression on guests. Personalized, homemade breakfasts prepared by the owner are both delicious and affordable. The use of elegant tableware enhances the dining experience, making every morning meal a highlight of the stay.
Guests also commend the spacious and spotless rooms, characterized by beautiful décor and homely comfort. King-size beds and air conditioning add to the overall pleasant experience with the bathrooms generally being clean and sometimes spacious. The hotel’s high standards of cleanliness extend throughout with meticulous attention given to maintaining pristine conditions in both rooms and common areas.
The staff at Hotel Mariñerune are frequently praised for their friendliness and attentiveness. Both the owner and the hotel manager are described as exceptionally kind and welcoming, enhancing the overall stay with their hospitality and helpful recommendations on local attractions such as Butrón Castle and dining spots.
Parking is another strong point with ample and secure free parking spaces available directly behind the hotel. The safety of these parking options is appreciated by guests, particularly those traveling with motorcycles, adding convenience to the overall positive experience.
Lastly, the exceptional quality of the beds stands out remarkably. Guests often describe the mattresses and bedding as incredibly comfortable with memory foam pillows enhancing the sleep experience. The king-size and larger beds ensure a restful night, often noted as the best sleep experience guests have encountered.
Overall, Hotel Mariñerune is highly favored for its excellent location, delightful breakfast, comfortable and clean rooms, attentive staff, convenient parking and exceptionally comfortable beds, making it a well-rounded and highly recommended choice for travelers.
Hotel Matsa B&B provides a harmonious escape with its serene atmosphere, positioned amidst lush greenery and an industrial backdrop. Its strategic location offers guests the tranquility they seek while being conveniently close to major roadways and just a short drive from the airport. This makes it ideal for those looking to explore nearby attractions or embark on hiking adventures. The proximity to Bilbao assures easy access to urban opportunities, and its closeness to the Camino Norte offers a much-needed respite for pilgrims. The hotel is noted for its well-maintained grounds and the excellent service provided by its charming owners, who go out of their way to ensure a comfortable and connected stay.
Guests consistently praise the breakfast experience at Hotel Matsa B&B, highlighting its pleasant atmosphere and diverse offerings, which include croissants, toast, ham, cheese, and fresh coffee. Despite some describing it as simple, many appreciate its quality and recommend opting for the enhanced experience. Although dinner isn't available on-site, staff are quick to recommend nearby dining options that provide delightful meals, enhanced by the local dining culture.
The rooms at Hotel Matsa B&B are spacious, clean, and exude a welcoming ambiance. Guests enjoy the comfort provided by cozy beds and splendid views of the surrounding gardens and fields. The hotel’s architecture and tranquil setting add to the charm, making it an idyllic choice for those seeking peace. Cleanliness is a standout, with guests frequently commending the pristine condition of both rooms and facilities. While occasional feedback suggests minor improvements, the overall cleanliness and serene environment are well-regarded.
The exceptional staff at Hotel Matsa B&B leave a lasting impression with their competence and warmth. Guests feel welcomed and supported throughout their stay, often highlighting the kind and attentive nature of the owners. The friendliness and professionalism of the staff contribute significantly to the excellent experience, ensuring guests enjoy a memorable and comfortable stay that feels like a home away from home.
The Hotel Ortuella is a newly built hotel located in a convenient location in the Bilbao area with easy access to the highway and just a short drive from the best shopping centers, the Bilbao Exhibition Center, Santurtzi ferry terminal, the beach and the iconic Bizkaia suspension bridge. The hotel offers 20 modern rooms with air conditioning, TV, WIFI and telephone, as well as additional beds and cots for families. The hotel's location makes it ideal for both work and leisure with nearby industrial parks and leisure activities such as golf courses, mountains, cultural sites and beaches. The hotel's on-site restaurant offers a variety of dishes including local specialties and can accommodate special events such as weddings and company events. The staff is friendly and accommodating ensuring a comfortable and memorable stay for guests.
Summary of reviews
Hotel Ortuella is a comfortable and clean hotel located in an industrial estate. Despite this, the hotel is in a convenient location for those heading to the ferry or exploring the wider Basque region. The rooms are spacious and well-equipped with modern amenities and the beds are comfortable, though some guests had issues with thin pillows. The staff is friendly and helpful with many guests praising their excellent service. The hotel offers ample and secure parking, which is a bonus for those traveling by car or motorcycle. The breakfast is basic but deemed okay, while the dinner is excellent and reasonably priced, though with limited hours of operation. Guests appreciate the hotel's exceptional hygiene standards both pre and during Covid-19. While the hotel is described by some as having an unappealing view, the tranquility of the location and easy access to nearby towns make this a convenient and pleasant place to stay.
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