The Dukes Retreat Khandala

Lonavala 18.76174100, 73.37054700 , Old Mumbai - Pune Highway (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Dukes Retreat Khandala offers an enchanting getaway nestled amidst the serene landscape of Khandala, drawing guests in with its outstanding location and breathtaking views. Visitors rave about the panoramic vistas from rooms and the terrace, particularly during the monsoon season when the lush surroundings come alive. The property's strategic location near sightseeing attractions, combined with the delightful culinary experiences at the Panorama restaurant, makes it an ideal choice for those seeking tranquility and picturesque scenery.

Breakfast at the resort generally receives commendations, with patrons enjoying the sumptuous and diverse spread, complemented by an awe-inspiring view. While suggestions for improvement exist, the overall consensus points to a satisfying start to the day. Dinner experiences offer equally positive feedback, with the taste and quality of the meals often praised, although some diners feel the buffet price could be more reasonable. Nonetheless, flavor and service render dining at the resort a worthwhile experience.

Rooms at The Dukes Retreat are spacious and comfortable, offering spectacular views that enhance the visitor experience. Despite some maintenance issues and a somewhat dated ambiance, the generous room sizes and natural beauty surrounding the hotel continue to attract guests.

Cleanliness is generally commendable, thanks to diligent housekeeping efforts. However, occasional lapses suggest areas needing attention, such as facility maintenance and overall refurbishment, to ensure a consistently immaculate retreat. The staff contributes significantly to the hotel's appeal, being consistently friendly, polite, and attentive, with a few isolated areas requiring improvement.

The pool area receives mixed reviews, appreciated for its refreshing quality and cleanliness, yet some maintenance issues detract from its appeal. Enhancements in upkeep would elevate the experience further. Overall, The Dukes Retreat Khandala offers a charming setting and enticing features, making it a favored destination for those seeking both natural beauty and hospitality.
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Categories
Resort with Spa
Offers a spa with various treatments for relaxation and rejuvenation. The retreat is located in a serene environment, providing a peaceful escape.

Family Friendly Resort
Mentioned as a family-friendly resort located in Khandala. Features a swimming pool and fitness studio, providing options for family recreation.

Romantic Resort
Located in Khandala, slightly outside main Lonavala, this retreat is mentioned as a romantic hotel popular with guests. Its location likely provides a serene environment, away from the immediate bustle, contributing to a peaceful couple's retreat.

Resort with Swimming Pool
Located in Khandala, The Dukes Retreat typically offers a swimming pool with scenic views. This provides a tranquil setting for guests to unwind and enjoy the natural surroundings.

  Outdoor Pool  


Business Resort
The Dukes Retreat is known for its conference facilities, offering well-equipped spaces for business meetings and corporate events. The serene environment and professional services ensure a productive and successful event.

5-Star Resort
A 5-star luxury resort perched on a cliff offering stunning valley views. Recently renovated rooms provide top-notch comfort and style. The resort features world-class facilities including a swimming pool, fine dining, and is known for its excellent service and prime location.

Resort with Outdoor Pool
The Dukes Retreat Khandala includes a well-maintained outdoor pool. It provides comfortable accommodations and a serene environment.

Accessible Resort

Room Types
Valley View with Sit-out The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The double room offers a seating area, a dining area, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

Cliff View The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.

Khandala Suite This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a seating area and a dining area. The unit has 2 beds.

Kune Fall Suite This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with satellite channels, a minibar, a seating area and a dining area. The unit has 2 beds.

Valley View room The spacious double room features a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room provides a dining area, a wardrobe, a safe deposit box, as well as a TV. The unit offers 1 bed.

Forest View room The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a bidet. The double room features a seating area, a dining area, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.

Sahayadri Hill Suite The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This air-conditioned suite comes with a dining area, a flat-screen TV with satellite channels a minibar and a seating area. The unit has 1 bed.

Dukes Suite The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, a minibar, a seating area, a dining area, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Guest Reviews
7.6
Good
Location
Nestled in the serene backdrop of Khandala, The Dukes Retreat is celebrated for its outstanding location, which draws guests seeking both tranquility and picturesque scenery. Visitors consistently praise the hotel for its breathtaking views, especially from the rooms and the terrace, allowing guests to immerse themselves in the natural beauty of the valley. The superb location is particularly appealing during the monsoon season, when the lush surroundings come alive.

Guests highlight the convenience of the hotel’s proximity to local sightseeing points, making it an ideal base for exploring the area. The spacious rooms are complemented by the stunning panoramic views, enhancing the overall experience. The restaurant, particularly the Panorama restaurant, adds to the charm of the location, providing delightful culinary experiences with a scenic backdrop.

Overall, the property's beautiful setting and strategic location make it a favored choice for travelers wishing to relish the tranquility and captivating landscapes of Khandala.

Breakfast
At The Dukes Retreat Khandala, breakfast generally hits the mark across most guest reviews. Many visitors praise the excellent and sumptuous breakfast, highlighting a diverse spread that they thoroughly enjoyed. The breakfast view also adds an awesome element to the experience, elevating the morning meal for several guests. Variety stands out as a positive feature, allowing patrons to try numerous dishes. Despite some mixed opinions about food quality, the general consensus leans towards a good and decent breakfast, with many finding the meals delicious and plentiful. While there are suggestions for improvement in terms of quality and meeting four-star expectations, the breakfast at The Dukes Retreat often leaves guests satisfied and ready for the day ahead.

Dinner
Dining at The Dukes Retreat Khandala offers a mixed experience, often highlighted by the quality of the food itself. Guests note that the meals are generally excellent, with the taste of the dinner often meeting expectations. In-room dining is appreciated for its service, enhancing the overall experience. Many reviewers commend the food as being delicious and very good, indicating a high standard of cuisine.

However, the dinner buffet has recurring feedback regarding its cost, with several guests pointing out that it feels expensive relative to the value. Some find the food options during dinner to be less appealing, describing them as lousy and feeling that the pricing does not match the delivery. Despite these concerns, the emphasis on taste and quality suggests that dining at The Dukes Retreat remains a worthwhile experience for those prioritizing flavor and service.

Rooms
The Dukes Retreat in Khandala offers travelers a chance to enjoy some truly spectacular views, especially from the Deluxe Panorama Valley View rooms. Guests frequently note the spaciousness and comfort of the rooms, describing them as large and clean. The rooms generally offer a superb view, enhancing the overall experience. However, some aspects of the rooms could benefit from improvement. Issues such as delayed housekeeping service and visible dust and mold suggest that maintenance could be better. Guests have also pointed out that the room ambiance feels somewhat dated, with certain areas appearing old and damp. Lighting in some rooms has been reported to be faulty. Additionally, management of room bookings has come up as an area needing attention. Despite these drawbacks, the natural beauty surrounding the hotel and the generous room sizes continue to be significant draws for visitors.

Cleanliness
The Dukes Retreat in Khandala is noted for its beautiful ambience and generally commendable cleanliness, primarily a result of diligent housekeeping staff who strive to maintain clean and tidy rooms. However, the property does show signs of aging, which impacts the overall upkeep and sometimes gives rise to issues like a musty smell in the rooms. Despite efforts to keep things neat, concerns have been raised about specific areas such as the swimming pool, which was not in optimal condition, and toilets that were occasionally less than fresh. Additionally, some rooms have been reported to have unwanted insect visitors, which detracts from the comfort of the stay. While the staff is cooperative, there are notable areas for improvement, particularly concerning facilities and the availability of entertainment options for kids. Although cleanliness is a focus, occasional lapses indicate that the resort is in need of refurbishment to align with the expectations of guests seeking an immaculate and comfortable retreat.

Staff
The staff at The Dukes Retreat Khandala consistently demonstrate high-quality service, proving to be a significant asset to the hotel. Guests frequently highlight the staff's friendliness and cooperative nature, describing them as nice, polite, and courteous. Many staff members, particularly in the restaurant, are praised for being pleasant, respectful, attentive, and warm, with a willingness to help guests, such as assisting in locating a lost bag. High tea served in the open received positive feedback as a delightful experience, facilitated by the staff's courteous approach. However, some concerns were noted regarding the front office being understaffed and occasional challenges with room service responsiveness. Additionally, there were isolated instances of dissatisfaction, such as a rude encounter with a receptionist and limited knowledge for sightseeing advice. Despite these issues, the overall impression of the staff is overwhelmingly positive, contributing significantly to the guests' stay.

Pool
The pool at The Dukes Retreat Khandala receives mixed feedback from guests. Many appreciate its refreshing nature and clean maintenance, contributing to a pleasant swimming experience. Guests frequently mention the pool as nice and enjoy the resort's overall facilities. However, some reports highlight issues such as broken tiles and occasional closures, detracting from the overall experience. Additionally, restrictions like needing proper swimming attire are noted. While the pool is praised for its cleanliness and refreshing ambiance, improvements in maintenance would enhance its appeal further.


Yes, The Dukes Retreat Khandala has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at The Dukes Retreat Khandala.

No, The Dukes Retreat Khandala doesn't allow dogs.

No, parking facilities aren't available at The Dukes Retreat Khandala.

No, The Dukes Retreat Khandala doesn't have a gym.

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