The staff at Hotel 41 are exceptional, providing fabulous and attentive service that goes above and beyond. They are warm, friendly, professional and always willing to chat and attend to any need you may have. The hotel group has recruited a team that is truly a jewel in their crown, remembering guests' names and details and going out of their way to make them feel welcome. The staff is impeccably polite and always willing to help, providing outstanding hospitality and authentic London charm. Guests have described the staff as marvellous, amazing, fantastic and phenomenal with extreme British politeness and warmth. They are exceptional, always helpful, friendly and polite, providing impeccable service and attention to detail. Additionally, the staff is very accommodating, remembering guests' preferences and making them feel special. Overall, the hotel team is welcoming, attentive and willing to please.