Balmoral House Hotel

London 51.51523600, -0.17316200 , 156/157 Sussex Gardens (Show on Map)
7.5
Good


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Summary of reviewsBalmoral House Hotel is frequently lauded for its superb location, conveniently situated near Paddington Station, providing easy access to trains, the underground and Heathrow Airport. Guests appreciate the proximity to Hyde Park, as well as other key attractions like Oxford Street and Notting Hill, making it an ideal base for exploring London. The lively neighborhood also offers an abundance of nearby amenities including restaurants, shops and pubs.

The breakfast experience receives mostly positive feedback with guests enjoying the traditional English breakfast and continental options. Although some guests desire more variety and flexibility in breakfast hours, the overall quality and convenience of the meal are well-received. The breakfast room, however, can be crowded at times.

Rooms are described as small but clean and adequately equipped with charming English interiors. Despite some issues with noise and older decor, recent refurbishments have been noted. While the compact size may be challenging, the cleanliness and cozy atmosphere make it suitable for short stays. Family rooms provide extra space, catering well to larger groups.

Cleanliness across the hotel is consistently praised with rooms and bathrooms noted for their immaculate upkeep. The daily cleaning services maintain a high standard, contributing to a comfortable and cozy environment.

The staff at Balmoral House Hotel are frequently commended for being friendly, efficient and attentive. The reception team, in particular, is highlighted for their professionalism and willingness to assist. Despite occasional negative encounters, the overall impression of the staff’s dedication and hospitality significantly enhances the guest experience.

Free WiFi is available and generally appreciated for its convenience and reliability, although some guests report variability in its quality.

Parking is available outside the hotel, which is convenient for those traveling by car, though the cost can be an issue for some. It's recommended to book in advance to ensure a spot, as parking spaces are somewhat limited.

The hotel is recognized as family-friendly, offering spacious accommodations suitable for larger groups. Families enjoy the warm atmosphere, engaging breakfast options and advantageous location. Despite minor setbacks like occasional noise and the lack of a refrigerator, it is a popular choice for family trips.

The surrounding nightlife provides various options for dining and entertainment within a quiet and peaceful neighborhood at night. While not heavily emphasized, the nearby establishments offer enough variety for an enjoyable experience.

Beds receive mixed feedback with many guests finding them comfortable, though some issues with size and mattress quality are noted.

Accessibility presents challenges due to the lack of an elevator and the presence of narrow stairs and small bathrooms. The hotel is not well-suited for guests with mobility issues, despite offering a ground-floor room.

Overall, Balmoral House Hotel provides a clean, cozy stay with excellent staff service and a fantastic location, making it a popular choice for travelers, especially those without mobility concerns.
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Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

Accessible Hotel

Room Types
Single Room with Shower A flat-screen TV with satellite channels, an en suite shower cubicle, and free Wi-Fi feature in this room. Room comes with a private toilet, shower, and WC.

Double or Twin Room A flat-screen TV with satellite channels, an en suite bathroom with a shower, and free Wi-Fi feature in this room. This room comes with twin beds which can be moved together to make 1 double bed.

Triple Room A flat-screen TV with satellite channels, an en suite bathroom with a shower, and free Wi-Fi feature in this room.

Quadruple Room A flat-screen TV with satellite channels, an en suite bathroom with a shower, and free Wi-Fi feature in this room.

Family Room (5 Adults) A flat-screen TV with satellite channels, an en suite bathroom with a shower, and free Wi-Fi feature in this room.

Guest Reviews
7.5
Good
Location
The Balmoral House Hotel is ideally situated in a prime location, making it exceptionally convenient for travelers. This hotel enjoys a superb position just steps away from Paddington Station, providing easy access to trains, the underground and direct connections to Heathrow Airport. Guests have frequently praised its close proximity to Hyde Park, which is only a short walk away, offering easy access to leisurely strolls and scenic views.

Surrounded by a pleasant, lively neighborhood, the hotel's central location offers a wealth of nearby amenities including restaurants, shops and pubs, making it a perfect base for exploring all that London has to offer. Key attractions like Oxford Street and Notting Hill are easily reachable on foot or via a short metro or bus ride. The hotel's prime position also ensures that guests can reach other parts of London quickly and conveniently, thanks to excellent transport links.

In essence, guests consistently highlight Balmoral House Hotel's location as one of its best features, citing it as perfect, ideal and fantastic. For those seeking a comfortable stay with unparalleled accessibility to transportation and key London sites, this hotel appears to be a top choice.

Breakfast
The breakfast experience at the Balmoral House Hotel receives a mixed but predominantly positive reception from guests. The offerings include a traditional English breakfast with items such as eggs, bacon, toast and baked beans, as well as continental options like croissants, cereals, fruit and hot beverages. The quality of the breakfast is often praised, described as tasty, delicious and generous, providing a satisfying start to the day. Guests frequently mention the convenience of having breakfast included in their stay, appreciating the substantial and hearty nature of the meal.

However, there are common criticisms, such as the limited variety in breakfast choices and the absence of options for gluten-free or vegan diets. Some guests feel the breakfast is too basic and express a desire for more variety, including sausage, scrambled eggs and healthier options like muesli or brown bread. Additionally, the breakfast hours are considered inconveniently early, ending at 8:30 am, which many guests find restrictive and suggest could be extended.

The breakfast room itself also garners mixed reviews, noted for being small and often crowded, which can lead to waiting for a table. Despite these drawbacks, the friendly service and the overall quality of the breakfast leave a positive impression on many guests, making it a noteworthy feature of the Balmoral House Hotel.

Rooms
The Balmoral House Hotel receives mixed feedback about its rooms with the most prominent feature being their small size. Despite the limited space, many guests note that the rooms are clean, tidy and adequately equipped for short stays. The bathrooms also share this small footprint, described as tiny and sometimes cramped, but are generally kept clean. Guests appreciate the typical English interior of the rooms, which adds a charming touch to the compact spaces.

Amenities provided in the rooms, such as tea-making facilities and complimentary cookies, are well-regarded. The beds receive positive remarks for comfort, although some mention poor-standard mattresses. Noise can be an issue, particularly for rooms facing the roadside and sound insulation between rooms is notably lacking.

While the facilities are older and some aspects of the decor are dated, recent refurbishments in some rooms have been acknowledged. Moreover, the rooms are described as basic but functional, containing everything needed for a comfortable stay. Family rooms are a positive exception to the otherwise small spaces, providing ample room for larger groups.

A consistent theme across reviews is that, although the small size may be challenging for some, the overall cleanliness and cozy atmosphere of the Balmoral House Hotel make it a suitable option for a short stay in London.

Beds
Balmoral House Hotel offers a mixed experience when it comes to the beds provided in their rooms. A significant number of guests have found the beds to be comfortable with some describing them as very comfortable and of good quality. Many noted that the beds were cozy, the pillows sufficient and the rooms accommodating, making for a pleasant stay. The beds were also regularly made, which added to the overall comfort.

However, there were several mentions of the beds being on the smaller side and in some cases, narrow. Some guests pointed out that the mattresses were old, dirty, worn or too soft, affecting their sleep quality. Additionally, bedding often left something to be desired with some complaints focusing on the lack of quilts or the general state of cleanliness of the linens.

Noise from the front of the building and limited space in the bathrooms were also mentioned, but these issues were less frequent. Overall, while the comfort of the beds appears to vary, many guests did find them suitable for a comfortable stay.

Cleanliness
The Balmoral House Hotel consistently receives positive remarks regarding its cleanliness. Guests frequently highlight the rooms as clean, tidy and well-maintained with many describing them as spotlessly clean. The bathrooms receive similar praise for being very clean and immaculate. Daily cleaning service ensures rooms and common areas remain fresh and orderly and the overall cleanliness of the hotel is noted to exceed guests' expectations. Some appreciated the freshly painted and refurbished areas, which contribute to the modern and functional feel of the rooms. Despite some minor criticisms about occasional musty odors or dusty spots, the prevailing sentiment is that the hotel is exceptionally clean and well-kept, offering a comfortable, cozy environment for its guests.

Staff
The Balmoral House Hotel has garnered substantial praise for its staff from numerous guests. Descriptions commonly emphasize the friendliness, efficiency and attentiveness of the hotel's personnel, creating a welcoming and helpful atmosphere for visitors. Many guests specifically highlight the reception team, noting their professionalism and willingness to assist with any needs. Flavio, a receptionist, repeatedly receives commendations for his welcoming demeanor and exceptional assistance.

Breakfast service is also frequently noted for its efficiency and courteous attention, although a few guests felt the breakfast staff were occasionally abrupt. Overall, the consistent theme is the warmth and helpfulness of the staff across various functions within the hotel, which significantly contributes to a positive guest experience. The staff's multilingual capabilities, particularly in Spanish, are an added advantage.

While the majority of interactions are described positively, there are occasional mentions of less favorable experiences with individual staff members. However, these instances seem to be exceptions rather than the rule. Overall, the hotel staff's dedication to providing friendly, attentive and professional service stands out as a highlight, ensuring that guests feel welcomed and well cared for during their stay.

Wi-Fi
The Balmoral House Hotel offers free WiFi for its guests, which is a definite plus for travelers needing internet access. Most of the feedback regarding the WiFi highlights its convenience with several guests noting that it was easy to access, fast and reliable. Many guests had a positive experience, describing the WiFi as good and even awesome. In the rooms, the availability of clearly displayed WiFi information seemed to be a helpful touch.

However, there were some mixed reviews indicating variability in the WiFi quality. While some found it decent and sufficient for their needs, others felt the WiFi was poor or not great, suggesting that at times, better WiFi might be necessary. Overall, guests generally appreciated the free WiFi with many finding it satisfactory during their stay.

Parking
Balmoral House Hotel offers some convenience in terms of parking with availability right outside the hotel, which is appreciated by many guests. This availability makes it easier for those traveling by car to find a spot during their stay. However, there are some nuances to consider.

While it's reassuring that street parking is often not a problem, the cost associated with parking can be a point of contention. The parking fee is typically around £30 per day, although some guests noted discrepancies with the rates advertised on the hotel's website, which mentioned £25 per day. For longer stays, these costs can add up and there were instances where guests were charged £60 for two nights.

The ability to reserve a parking space directly with the hotel is seen as a significant advantage for those who prioritize having their car close by. Yet, reviews indicate that the parking situation is somewhat limited and can be problematic at times. For guests who highly value convenient parking, it's advisable to book in advance to secure a spot.

Lastly, while having the option to park right outside the hotel is a notable perk, be prepared for the additional fee, as it may not be included in the initial room rate. This additional cost could be seen as quite expensive by some, but for others, the convenience might just be the icing on the cake of a pleasant stay.

Family
Balmoral House Hotel in London shines as a family-friendly retreat, providing spacious accommodations ideal for larger groups. Many families have praised the hotel's generous room sizes, comfortably fitting up to five members, ensuring a cozy stay. The friendly and accommodating staff, combined with the warm, family-run atmosphere, contribute to a welcoming environment for visitors with children.

Families have found the location advantageous for exploring London, particularly enjoying shopping, dining and drinking options nearby. The English breakfast has been a hit especially among younger guests, adding to the overall pleasant experience. Despite a few minor setbacks, such as the lack of a refrigerator and occasional noise issues, the hotel remains a top choice for families seeking value for money during their London trip.

Guests repeatedly highlight the hotel's suitability for family outings with many stating they would choose to stay there again. While it may not be ideal for those with accessibility concerns, Balmoral House Hotel is celebrated for its family-oriented approach, making it a fabulous spot for a memorable family getaway.

Nightlife
The Balmoral House Hotel is set in a lively and vibrant area with a plethora of options for dining and entertainment just steps away. Guests can enjoy a variety of nearby pubs, British bars and an array of restaurants and fast food establishments. Despite the lively atmosphere, the neighborhood retains a quiet and peaceful ambiance at night, ideal for a restful stay. Nightly walking tours add to the charm, offering a glimpse into the area's character. While the nightlife scene itself isn't heavily emphasized in guest reviews, the proximity to plenty of pubs, restaurants and shops ensures that there's always something to do, catering to diverse tastes without overwhelming visitors with a touristy vibe. For those sensitive to noise, it's worth noting that some reviews mentioned street noise at night. Overall, the location strikes a balance between vibrant local life and serene evenings.

Accessible
The Balmoral House Hotel receives mixed reviews regarding its accessibility for guests with disabilities. On the positive side, the hotel boasts an excellent and easily accessible location with quick access to public transport, including proximity to Paddington Station and major London attractions. Guests also appreciated the hotel's cleanliness and value-for-money accommodations, which is often considered good for the price.

However, significant accessibility concerns were noted, especially for those with mobility issues. The hotel lacks an elevator, necessitating the use of stairs to reach rooms on higher floors, which poses a challenge for guests with walking disabilities. The presence of narrow stairs and small bathrooms further complicates accessibility. The breakfast area is also difficult to navigate due to steps. Consequently, the hotel is not deemed suitable for senior citizens or anyone with even minimal mobility issues.

While the hotel does offer an accessible ground floor room, the overall layout and numerous stairs make it problematic for those requiring easier access. As such, guests with disabilities may find their stay less accommodating than anticipated. For those without mobility concerns, however, the central location and clean, reasonably priced rooms offer a satisfactory experience.


No, Balmoral House Hotel doesn't have any pool.

No, a spa isn't available at Balmoral House Hotel.

No, Balmoral House Hotel doesn't allow dogs.

Yes, parking facilities are available at Balmoral House Hotel.

No, Balmoral House Hotel doesn't have a gym.

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