London, 50 Cornhill51.513273,-0.085125(Show on Map)
8.8
Excellent
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Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
The Counting House in the heart of the City of London has garnered widespread acclaim for its exceptional location, charming environment and top-notch amenities. Guests consistently laud its central placement, allowing easy access to major landmarks such as the Royal Exchange, St. Paul's Cathedral and the Tower of London. Its close proximity to multiple transportation options through Bank and Monument tube stations enhances the convenience, making it an ideal base for both business and leisure travelers. Despite being situated in a bustling area, the hotel offers a surprisingly tranquil atmosphere, particularly appreciated during weekends.
The culinary experience at the Counting House stands out with breakfast receiving notably high praise. Served in the beautifully restored pub below the hotel, guests enjoy a delicious variety of well-prepared dishes, such as typical English breakfasts and Eggs Benedict. The breakfast staff are frequently noted for their friendly and helpful demeanor, contributing to a pleasant start to the day. The dinner service in the pub is equally delightful with patrons particularly enjoying the quality of the food and the vibrant ambiance, although some noted early closing hours and limited menu options.
Rooms at the Counting House are celebrated for their spaciousness, modern comforts and meticulous cleanliness. Guests appreciate the stylish decor that combines historical charm with contemporary amenities. Large, comfortable beds, effective air conditioning and well-maintained bathrooms ensure a restful and luxurious stay. The provision of thoughtful touches, such as complimentary soft drinks and real milk for coffee/tea making, further enhances the guest experience.
Cleanliness is a hallmark of the Counting House with numerous guests emphasizing the hotel’s spotless nature and the staff's commitment to maintaining a pristine environment. The friendly and professional staff are a significant highlight, frequently described as lovely, welcoming and attentive, significantly contributing to the hotel’s warm and inviting atmosphere.
The availability of free WiFi is appreciated, though some guests experienced occasional connectivity issues. The family-friendly environment of the hotel is well-received, providing spacious and well-equipped rooms that cater to family needs.
The beds at the Counting House earn particular accolades for their comfort with guests consistently describing them as super comfortable and conducive to a restful night's sleep. Even though there are occasional mentions of minor issues, such as the lift being out of order or small in size, the overall impression remains positive.
In conclusion, the Counting House offers a harmonious blend of prime location, exceptional service, comfortable accommodations and delightful dining experiences, making it an excellent choice for travelers seeking a cozy yet luxurious stay in London. Despite minor drawbacks, the overwhelming positive feedback highlights its appeal and guest satisfaction.
Categories
Accessible
Family
Luxury
Small
Room Types
Standard King RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.
Deluxe King RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a coffee machine, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Deluxe Double or Twin RoomThe twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer.
Double or Twin Room - Disability AccessThe twin/double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The twin/double room features a coffee machine, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV.
Superior King RoomThe spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a coffee machine, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Review Summaries
Location
When staying at the Counting House, guests laud its exceptional location in the heart of the City of London, making it a prime spot for both business and leisure. Situated conveniently close to Bank and Monument tube stations, it's ideally placed for exploring the city's attractions. Visitors appreciate its proximity to major landmarks like the Royal Exchange, St. Paul's Cathedral and the Tower of London, all within walking distance.
The centrality of the hotel also means that various transportation options are easily accessible, ensuring that getting around London is a breeze. Guests frequently highlight the ease of access to multiple subway lines and buses, enabling effortless travel to other parts of the city, including the West End and Covent Garden.
Additionally, the area is described as surprisingly tranquil, especially on weekends, providing a peaceful retreat amidst the bustling city. The hotel's surrounding neighborhood is well-loved for its vibrant atmosphere, historical significance and the convenience of nearby restaurants, bars and attractions.
Overall, the Counting House offers a harmonious blend of prime location, accessibility and a quiet respite, making it an excellent choice for anyone looking to explore London's rich urban landscape.
Breakfast
The breakfast experience at Counting House receives overwhelmingly positive feedback from guests with many describing it as excellent, delicious and amazing. It's often highlighted that breakfast is served in the beautifully restored pub below the hotel, which adds a unique and atmospheric charm to the dining experience. Guests appreciate the wide variety of options available, from a hearty à la carte menu featuring typical English breakfasts and dishes like Eggs Benedict to a well-stocked buffet.
Reviewers frequently note the quality of the cooked elements, mentioning that everything is freshly prepared and lovingly arranged. Many found the breakfast to be a great start to the day with piping hot dishes and generous portions. The breakfast staff also receives praise for being friendly and helpful, further enhancing the overall experience.
Some minor drawbacks mentioned include occasional inconsistencies in the quality of the coffee and a few instances of food being served cold. However, these issues appear to be exceptions rather than the norm, as the majority of guests leave glowing remarks about the breakfast.
In summary, Counting House offers a top-notch breakfast experience in a charming setting with a variety of delicious options and attentive service, making it a standout feature of the stay for many guests.
Dinner
'Counting House' offers a delightful dining experience in its lovely pub downstairs. The bar area, described as truly stunning, enhances the overall ambiance, creating a fun and lively atmosphere for guests. The food receives consistent praise, being described as very good to delicious, particularly the pies and beer, which were highlighted in several reviews. Guests also appreciated the quick and friendly service, contributing to a pleasant dining experience. A 10% discount on food adds to the appeal and gin recommendations have been especially well-received.
Despite these positives, there are some notable drawbacks. The pub closes earlier in the evening and is not open for dinner on Sundays, which some guests found inconvenient. Additionally, the evening menu tends to be limited and room service is not available, meaning late arrivals might struggle with dining options. Some guests commented on the portion sizes being small and occasional disappointment with both breakfast and dinner offerings.
Overall, the 'Counting House' pub provides a charming setting and enjoyable meals, particularly for those who appreciate quick service and good atmosphere. The pub and restaurant, while sometimes limited by early closing hours and small portions, generally deliver a satisfying and memorable dining experience.
Rooms
Counting House is widely praised for its spacious, well-designed and impeccably clean rooms. The rooms are consistently described as comfortable, modern and equipped with all necessary amenities, including coffee/tea making facilities and real milk. Many guests highlighted the beautiful and stylish decor, elegant furniture and atmospheric charm that blend historical elements with contemporary comforts.
Guests appreciate the large and comfortable beds, practical showers and often spacious bathrooms, noting that the rooms are perfect for a restful night. The well-thought-out design features include parquet flooring, which is particularly appreciated over traditional carpeting.
Despite its central location, the rooms are surprisingly quiet, offering a serene environment amidst the bustling city. The air conditioning is effective and individual temperature regulation is possible, enhancing comfort levels. Rooms are also noted for being well-maintained and cleaned to a high standard with some guests finding their accommodations spotless.
Several guests mentioned enjoying the complimentary soft drinks and the overall well-furnished interiors, which add to the luxurious feel. While there were minor issues such as occasional smells or delayed cleaning services, the overall impression of the rooms is overwhelmingly positive.
Overall, Counting House offers a fantastic stay with its combination of comfort, spaciousness and stylish decor, making it an ideal choice for travelers seeking a cozy yet luxurious experience in a charming historical setting.
Beds
When it comes to the beds at 'Counting House,' guest reviews overwhelmingly highlight comfort as a defining feature. Descriptions such as "super comfortable" and "amazingly comfortable" are frequently mentioned, emphasizing that the beds provide a luxurious sleeping experience. Guests find the bedding, including pillows and duvets, to be inviting and cozy, enhancing the overall comfort levels. Multiple reviewers have praised the cleanliness of the beds and how well-maintained the bed linens are, adding to their positive experience.
Words like "comfy," "super-comfy," and "extremely comfortable" are common, making it clear that the hotel prioritizes guest comfort. Even though some reported the beds being small, this did not detract from their high praise for comfort. The beds are described as accommodating with some rooms featuring large, spacious beds. Details such as comfortable box springs and smooth bed linens contribute to the overall satisfaction.
While there was a minor remark about a bed being a bit rough, the general consensus remains highly favorable. The comfortable mattresses and well-maintained bedding contribute to a restful night’s sleep. It's apparent from the reviews that those staying at 'Counting House' can expect an excellent balance of comfort and quality, ensuring a pleasant and restful stay.
Cleanliness
Counting House receives high praise for its cleanliness with numerous guests highlighting the hotel's spotless nature. The rooms are consistently described as very clean, well-maintained and beautifully designed. Visitors appreciate the clean environment and meticulous cleaning service with rooms being cleaned daily and towels changed regularly. Specific mentions of super clean, spotlessly clean and perfectly clean rooms are frequent, underscoring the staff's dedication to maintaining a pristine atmosphere.
Guests also commented on the high standard of en-suite facilities, noting that bathrooms are equally well-maintained and spotless. The spacious and fresh rooms, perfectly cleaned and comfortably furnished, add to the overall positive experience. The accommodations are not only clean but also quiet, providing a comfortable and peaceful stay.
The hotel itself is described as modern and well cared for, ensuring that everything is in top condition for guests. While there are occasional mentions of areas that could have been cleaner, the overwhelming consensus is that Counting House excels in maintaining high cleanliness standards, contributing significantly to the comfort and satisfaction of its visitors.
Staff
The reviews of Counting House highlight an overwhelming positivity towards the hotel staff, emphasizing their friendliness, helpfulness and professionalism. Guests repeatedly describe the staff as lovely, friendly and welcoming. Whether it's the receptionists or bar staff, reviewers appreciate their amiable demeanor and willingness to assist with any requests or issues, often going above and beyond to ensure a pleasant stay.
The commendations extend to specific individuals who left a notable impression with mentions of friendly greetings and attentive service that enriched the overall guest experience. The team is frequently praised for being accommodating and providing excellent service, such as allowing luggage storage and promptly resolving any problems that arose.
A few reviews mention occasional lapses in warmth or information provided by the reception, but these instances are seemingly rare and do not overshadow the general consensus of the staff's exceptional conduct. The staff’s inclination to provide clear communication, their attentiveness and their cheerful approach have left a lasting positive impact on many guests.
Overall, the staff at Counting House appear to create a welcoming and pleasant atmosphere, contributing significantly to the hotel's appeal and the satisfaction of its guests.
Wi-Fi
Counting House offers free and readily accessible WiFi throughout the hotel, which many guests found to be good, steady and reliable. However, there were some mixed reviews about the internet speed and connection stability with instances of the WiFi being slow, weak or dropping intermittently.
Despite these occasional connectivity issues, the extraordinary service provided by the staff notably stands out. Guests frequently praised the staff for being very helpful, attentive, accommodating and overall pleasant. Their attentive and accommodating approach contributed to a positive stay for many visitors.
In summary, while the WiFi at Counting House has received mixed feedback regarding its reliability, the exceptional service from the staff more than compensates for these occasional drawbacks.
Family
Counting House has received numerous positive comments regarding its family-friendly atmosphere and accommodations. Guests praised the hotel for being perfect for family trips, noting that it is particularly family-minded and families felt at home. Many appreciated the friendly staff who were consistently helpful, making the environment inviting for families. The accommodations also received accolades; some mentioned how the rooms, including family and accessible ones, were spacious and equipped with facilities like a great coffee machine that catered to family needs.
Though there were a few comments about the lack of specific children's facilities, the overall impression remains positive with many highlighting the family-friendly hosting and environment. The historical charm of the property added a unique touch that was enjoyed by guests, making it a memorable experience for families. The convenience of having an accessible room and the thoughtful service of the staff were also noted as highlights.
Accessible
The Counting House is a beautifully restored hotel that offers a mixture of accessibility features for guests with disabilities. It boasts an accessible location with easy access to transport. Guests appreciated the availability of accessible rooms, which include spacious wheelchair-accessible wet rooms and easy wheelchair access.
The hotel also features an elevator, which some guests were thankful for, even though it was noted to be small in size. However, the lift was reported to be frequently out of order, slow, dark and sometimes malfunctioned, which detracted from the overall accessibility experience. There were also narrow stairs leading to the first floor, which could pose a challenge for some guests.
While the rooms themselves were described as sufficient, accessible and comfortable, some facilities in the hotel required maintenance, such as broken shower handles and slightly worn hall decor. Despite these challenges, the hotel's central location and overall accessibility features make it a convenient option for many disabled travelers.
FAQ
No, Counting House doesn't have any pool.
No, a spa isn't available at Counting House.
No, Counting House doesn't allow dogs.
No, parking facilities aren't available at Counting House.
