TLK Apartments & Hotel - Beckenham Junction

London 51.40954100, -0.02522500 , Beckenham High Street (Show on Map)
5.6
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsTLK Apartments & Hotel - Beckenham Junction shines with its superb location, nestled in the heart of Beckenham. Guests value its strategic positioning, blending the tranquility of suburban life with accessible public transport options. The busy train station and tram terminal, along with numerous bus stops nearby, allow for seamless trips to central London, making it a favorable spot for both short and extended stays. The neighborhood itself is charming and safe, featuring a variety of shops, supermarkets, bars and restaurants within walking distance.

Room experiences at the hotel present a mixed bag. On the positive side, the rooms are noted for their space and functional amenities, including kitchenettes equipped with essential appliances. Clean towels and beddings are a regular highlight with some rooms benefitting from good natural lighting. However, discrepancies between advertised photos and actual room conditions are a persistent issue with concerns about outdated furnishings, cleanliness problems and maintenance needs like broken fixtures and limited kitchenware.

Cleanliness reports vary significantly. While many guests appreciate the clean facilities and room essentials like microwaves and fridges, recurring problems include stained carpets, mold in bathrooms and occasionally severe hygiene issues like bed bugs and stained walls. These mixed observations point to an area in need of improvement to consistently meet guest expectations.

Staff interactions also present dual experiences. Guests frequently commend the helpfulness and friendliness of the staff, noting efficient problem resolution and smooth communication. Nonetheless, instances of poor customer service and unprofessionalism do emerge, highlighting inconsistencies in the guest experience.

The hotel's WiFi services have garnered mixed feedback; while some guests find the connection good and stable, others experience significant connectivity issues, particularly on higher floors. Staff efforts to resolve these issues, however, are often appreciated.

Comfortable beds are a crucial aspect for guests and while some have positive comments about clean and cozy beds, many reviews spotlight critical issues such as lumpy and broken mattresses, inadequate bedding and disturbing reports of bed bugs.

In summary, TLK Apartments & Hotel - Beckenham Junction offers a prime location and pleasant neighborhood, making it an attractive option for travelers. However, inconsistencies in room conditions, cleanliness, staff service, bed quality and WiFi reliability suggest that potential guests might weigh these factors when considering a stay.
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Apartment with Free Wi-Fi

Cheap Apartment

Room Types
Apartment The apartment has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The apartment features a washing machine, a wardrobe, an electric kettle, tumble dryer, as well as a flat-screen TV. The unit has 2 beds.

Apartment The apartment features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. Guests can make meals in the kitchenette that is equipped with a refrigerator, kitchenware, a microwave and a toaster. The apartment provides a washing machine, a wardrobe, an electric kettle, tumble dryer and a flat-screen TV. The unit offers 1 bed.

Apartment The apartment features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The apartment provides a washing machine, a wardrobe, an electric kettle, tumble dryer and a flat-screen TV. The unit offers 1 bed.

Guest Reviews
5.6
Rated
Location
Situated in the heart of Beckenham, TLK Apartments & Hotel offers a prime location that caters to both convenience and affordability. Despite being a little distance from central London, the excellent public transport connections more than make up for it with a busy train station and tram terminal just a couple of minutes away. Guests can reach Victoria Station within 20-30 minutes, making it an ideal choice for commuters or visitors heading into the city.

The surrounding neighborhood receives high praise for its pleasant and safe environment. Beckenham itself is a charming town with various shops, supermarkets, bars and restaurants, all within walking distance. Guests appreciate the peaceful setting, contrasting nicely with the bustling city center, yet offering all necessary amenities right at their doorstep.

The immediate vicinity of the hotel features easy access to public transportation with numerous train, bus and tram stops nearby. This allows for quick and seamless travel, ensuring guests can effortlessly explore wider London. Many reviews highlight the excellent location, ideal for both short stays focused on local amenities or longer visits requiring frequent trips to the city.

Overall, TLK Apartments & Hotel - Beckenham Junction stands out for its strategic position, balancing the tranquility of a suburban area with the connectivity to central London. Its proximity to transport hubs, along with a vibrant local community, makes it a well-rounded option for travelers seeking both convenience and a comfortable base.

Rooms
TLK Apartments & Hotel - Beckenham Junction provides mixed experiences for its guests. On the positive side, many reviews highlighted the convenient location close to Beckenham Junction station, making it easy to commute to the city center. Additionally, the surroundings were noted to be quiet and safe with a variety of restaurants, bars and shops nearby. Some guests appreciated the sizeable rooms, especially for two people and others found the room facilities to be adequate, including a kitchenette equipped with a microwave, refrigerator, sink, kettle and toaster. Clean towels and bedding were often provided and the presence of hand wash and some personal hygiene products was mentioned. Natural lighting in some rooms was a nice touch for a few reviewers.

However, numerous reviews pointed out significant drawbacks. A recurring theme was the discrepancy between the advertised photos and the actual conditions of the rooms. Guests frequently mentioned that rooms appeared smaller and less appealing in person with various aspects being outdated, worn or poorly maintained. Complaints included old and scruffy furnishings, broken fixtures, thin walls and cleanliness issues, such as mold in the bathroom, stained carpets and the occasional presence of insects or rats. Noise from surrounding rooms and corridors was also a concern for some visitors.

Functional issues like malfunctioning appliances, limited crockery and cutlery, leaking sinks and poor ventilation were also noted. There were frustrations over missing essentials like tables, chairs, coat racks and even the promised stove tops. The absence of a reception area and daily housekeeping services further detracted from the overall experience.

In summary, while the location and some of the room features made for a convenient stay, the hotel's inconsistency in meeting guest expectations and the numerous maintenance issues mean it might not be the best choice for those seeking a comfortable and hassle-free accommodation.

Beds
Reviews of TLK Apartments & Hotel - Beckenham Junction reveal a mixed experience when it comes to their beds. Some guests found the beds to be comfortable, cozy and clean with soft sheets and comfy mattresses. There were mentions of guests appreciating the cleanliness and comfort of their accommodations with specific mentions of clean towels and crisp white linens.

However, a considerable number of reviews highlighted significant concerns regarding the quality of the beds. Numerous guests reported issues with lumpy, broken and worn-out mattresses with some mentioning the discomfort of feeling the coil springs. Uncomfortable and damaged beds were frequently cited, leading to back pain for some visitors. Reports of mattresses being old, saggy and even stained with unsettling details like bloodstains contributed to an overall negative impression.

Moreover, several guests were dismayed by bed bugs and other pests, which severely impacted their comfort and health. The issues extended to broken bed frames and inadequate bedding such as thin duvets and flat pillows, often with only one pillow provided per bed.

Overall, while a portion of guests experienced comfort and cleanliness, significant problems with bed quality and hygiene appear to detract considerably from the overall guest experience at TLK Apartments & Hotel - Beckenham Junction.

Cleanliness
Set against a backdrop of mixed reviews, the cleanliness of 'TLK Apartments & Hotel - Beckenham Junction' can be characterized by a blend of highs and lows. On the positive end, many guests noted that certain facilities within the rooms, such as the kitchen and bathroom, were clean with mentions of clean towels, bedding and room amenities such as the microwave and fridge. Some guests appreciated the overall cleanliness of their rooms and reported clean, comfortable beds and spacious accommodations.

However, widespread concerns were voiced regarding the state of the carpets, which were reported to be stained and filthy in many reviews. Mould in the bathroom was a recurring issue with numerous mentions of black stains and unpleasant smells. Dust accumulation on furniture and general uncleanliness were also common complaints. Several reviews highlighted severe issues like bed bugs and blood stains on walls, raising significant hygiene concerns.

Moreover, the condition of the walls and ceilings attracted criticism for peeling paint and visible stains, adding to the rundown appearance of some areas. Noise and lack of thorough cleaning efforts were additional points of discomfort for many guests. Despite the efforts of the friendly and responsive staff, the overarching theme among the critiques suggests a need for more rigorous and consistent cleaning practices to meet guests’ expectations.

Staff
TLK Apartments & Hotel - Beckenham Junction elicits a mixed bag of reviews when it comes to its staff. On the positive side, guests frequently mention that the staff are very helpful, friendly and responsive. Many reviewers appreciated quick responses and efficient solutions, especially in resolving issues related to Wi-Fi, check-in procedures and other immediacies. The owner and host received particular praise for being attentive and responding promptly to queries. Communication seemed to be a strong point with straightforward check-in instructions and constant availability through platforms like WhatsApp.

However, there are notable negative experiences as well. Some guests reported encountering rude and unhelpful staff, poor customer service and a general sense of unprofessionalism at times. Specific complaints include a lack of in-person assistance at the reception, unresponsiveness once issues were raised and instances where requests for help were met with improper attitudes. Problems such as unavailability of extra amenities like pillows and a difficulty in reaching staff during emergencies were also highlighted.

In conclusion, while some guests found the staff to be professional, communicative and accommodating, others experienced significant shortcomings in service.

Wi-Fi
At TLK Apartments & Hotel - Beckenham Junction, guests have experienced mixed results with the hotel's WiFi. Many reviewers noted issues with the connection, describing it as poor, spotty or even non-existent at times. Some guests on higher floors specifically mentioned a weak signal. However, the hotel staff received positive feedback for their prompt assistance in resolving WiFi issues when reported. A number of guests had positive experiences with the internet, citing good speeds and flawless performance. Despite the challenges noted by some, there were consistent mentions of internet availability and for some, the WiFi worked without any problems. Improvements in internet consistency and availability seem to be a frequently suggested area for the hotel.


No, TLK Apartments & Hotel - Beckenham Junction doesn't have any pool.

No, a spa isn't available at TLK Apartments & Hotel - Beckenham Junction.

No, TLK Apartments & Hotel - Beckenham Junction doesn't allow dogs.

No, parking facilities aren't available at TLK Apartments & Hotel - Beckenham Junction.

No, TLK Apartments & Hotel - Beckenham Junction doesn't have a gym.

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