The Gresham Hotel

London 51.51590300, -0.17179500 , 116 Sussex Gardens (Show on Map)
7.0
Good


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Summary of reviewsThe Gresham Hotel in London enjoys numerous positive reviews across several key areas, making it a recommended choice for travelers. The hotel’s prime location near Paddington Station is frequently lauded for its convenience, providing easy access to public transportation and nearby attractions such as Hyde Park, Big Ben and the London Eye. The surrounding neighborhood is quiet yet filled with dining, shopping and entertainment options, further enhancing its appeal.

Guests generally appreciate the breakfast offerings, noting the variety of English and continental dishes and the friendly attitude of the breakfast staff. While there are some criticisms regarding the simplicity and lack of variety, the inclusion of breakfast is a notable advantage.

Dinner at the hotel also garners positive remarks with the in-house San Marco restaurant praised for its quality and extended hours. The surrounding vibrant neighborhood offers numerous dining options, catering to different tastes and late-night diners, which guests find very convenient.

Cleanliness is a strong point for The Gresham Hotel with guests often highlighting the pristine condition of rooms and communal areas. The diligent housekeeping staff ensures a comfortable and well-maintained environment, further enhancing the guest experience.

Staff at The Gresham Hotel receive high praises for their friendliness, attentiveness and helpfulness. Their positive attitude and efficiency significantly contribute to the overall pleasant experience of staying at the hotel.

The hotel provides a mixed experience regarding the rooms and beds. While rooms are clean and functional, they are often described as small and in need of updating. Guests appreciate the basic amenities, but some note issues with noise and outdated furnishings. Bed comfort varies with some guests finding them cozy while others describe issues with mattress quality and size.

The Wi-Fi service at the hotel is one area needing improvement with many guests reporting weak and unstable connections, particularly in the rooms.

In terms of nightlife, the hotel’s location offers easy access to numerous bars, restaurants and pubs, making it a great spot for exploring the local entertainment scene. Despite the vibrant atmosphere, the neighborhood remains relatively quiet at night, ensuring a restful sleep for guests.

Overall, The Gresham Hotel is a solid three-star establishment providing a clean, convenient and friendly environment. It offers good value for money, particularly for budget-conscious travelers, though some areas such as room modernization and Wi-Fi quality could benefit from improvements.
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3-Star Hotel
Located in London, The Gresham Hotel offers comfortable rooms and a convenient location. It's suitable for travelers looking for a budget-friendly option.

Historic Hotel

Hotel for Honeymoon

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Room Types
Standard Single Room A private bathroom, satellite TV and tea/coffee making facilities are featured in this room.

Standard Double Room A private bathroom, satellite TV and tea/coffee making facilities are featured in this room.

Standard Quadruple Room A private bathroom, satellite TV and tea/coffee making facilities are featured in this room.

Standard Triple Room A private bathroom, satellite TV and tea/coffee making facilities are featured in this room.

Standard Twin Room A private bathroom, satellite TV and tea/coffee making facilities are featured in this room.

Guest Reviews
7.0
Good
Location
The Gresham Hotel in London boasts an enviable location that guests frequently praise as ideal for exploring the city. Situated mere minutes from Paddington Station, the hotel offers superb connectivity to the rest of London, including easy access to metro and train lines, making it a breeze to reach top attractions such as Big Ben, the London Eye and Hyde Park. The convenience of being close to multiple public transportation options, including bus stops and subway stations, further enhances its attractiveness for visitors.

Guests appreciate the central yet quiet neighborhood surrounding the hotel, which is filled with a variety of cafes, restaurants, shops and pubs. The proximity to Hyde Park and popular shopping areas like Oxford Street ensures that both leisure and essential amenities are within comfortable walking distance.

This strategic location not only facilitates easy transit from Heathrow but also serves as an excellent starting point for exploring the vibrant city of London. Whether here for sightseeing or a short stay, the hotel’s position is repeatedly highlighted as one of its strongest assets, offering both convenience and value for money.

In summary, The Gresham Hotel’s prime location near Paddington Station, excellent transport connections and easy access to dining and entertainment options make it a highly recommended choice for travelers looking to experience the heart of London.

Breakfast
The breakfast experience at The Gresham Hotel appears to be a blend of both commendable and less impressive elements, based on a range of guest reviews. On the positive side, many guests appreciated the inclusion of breakfast in their stay with several describing it as good, satisfying and even delicious. The breakfast offerings often included a mix of English and continental dishes with staples such as toast, sausages, eggs, baked beans, various cereals, cheese and fresh juices. The friendly and bright breakfast staff also received ample praise for their welcoming attitude.

However, despite these favorable aspects, there were numerous points of criticism. A common theme was the simplicity and lack of variety in the breakfast options with some guests finding the selection to be monotonous and not extensive enough, particularly for longer stays. Vegetarians and other guests with specific dietary needs felt that the options were too limited. Another frequent complaint was the absence of certain items typically associated with a full English breakfast, such as bacon, mushrooms and hash browns. Fresh coffee also seemed to be missed with some guests indicating that only instant coffee was available.

The breakfast area itself received mixed reviews, being described as small, crowded and sometimes noisy, making it difficult for all guests to find seating at peak times. Additionally, individual packaging for food items drew criticism for lacking environmental friendliness.

Overall, while the breakfast at The Gresham Hotel has several appealing aspects, such as friendly service and included offerings, there is significant room for improvement in terms of variety, quality and comfort of the dining area.

Dinner
The Gresham Hotel is situated in a vibrant neighborhood teeming with dining options, making it a fantastic choice for food enthusiasts. Guests have praised its convenient location with numerous small eateries, ethnic restaurants and local pubs just a short walk away. The variety of nearby restaurants ensures that there's something for everyone, whether you're looking for a quick bite or a leisurely dinner with friends.

The hotel's own restaurant has received commendations for its quality and friendly kitchen staff, providing very good dinner service. Notably, the San Marco restaurant extends its hours, serving dinner even after 9 PM, catering to late-night diners.

Beyond the restaurants, the area is alive with plenty of bars, shops and even a local mosque, creating a lively ambiance for evening outings. The proximity to Paddington Station and a metro station right next door enhances the convenience for guests looking to explore London.

Overall, the Gresham Hotel offers an excellent base for exploring the city's culinary landscape, supported by a friendly and helpful staff, ensuring a welcoming and comfortable stay.

Rooms
The Gresham Hotel receives mixed reviews regarding its rooms, but guests generally appreciate the cleanliness and basic amenities provided. The rooms, although frequently described as very small or tiny, are noted to be clean and comfortable. The housekeeping staff maintains cleanliness daily, ensuring that the rooms are well-presented. Functional features such as hairdryers, kettles, tea and coffee provisions, as well as small fridges, are appreciated despite the lack of more modern conveniences like coffee machines.

On the downside, many rooms are described as cramped, worn out and in need of refreshing or updating. Issues such as outdated furnishings, worn carpets and inadequate soundproofing also come up frequently with some guests experiencing noise from neighboring rooms or street traffic. Soundproofing is often cited as insufficient, contributing to disturbances from creaking floorboards and external sounds.

Some guests highlight specific problems, including narrow bathrooms, inconsistent hot water and even occasional issues with pests. Despite these drawbacks, many find the rooms sufficient for short stays, especially given the typical space constraints of London’s budget accommodations.

The hotel’s location is also a redeeming quality with many guests finding it ideal for sightseeing and providing value for money. The basic but satisfactory breakfast offerings and overall functionality of the rooms make it a reasonable choice for travelers looking for budget-friendly accommodations in central London. However, those seeking more space, modernity and quiet might need to manage their expectations or consider other options.

Beds
The Gresham Hotel offers a mixed experience when it comes to the comfort and quality of its beds. Many guests found the beds comfortable with several noting they enjoyed a cozy sleep in clean and well-maintained bedding. Cleanliness of the rooms and bedding was consistently praised with fresh linens and spotlessly clean rooms frequently mentioned.

However, some guests noted that the mattresses were very soft, to the point of discomfort or conversely, too hard. There were frequent comments about narrow and small beds, which were often too small for multiple people. Certain mattresses were worn out and urgently needed replacement with guests feeling springs or experiencing discomfort from old, sagging materials.

Moreover, a few reviewers mentioned issues with bed noise, such as creaking or broken bed bases and some rooms had beds propped against walls, which added to the discomfort. Despite these issues, many found the bedding itself to be clean and sufficient.

Overall, while some guests enjoyed a comfortable stay, others highlighted areas for improvement, particularly regarding bed size and the need for mattress upgrades. These mixed reviews suggest a varied experience depending on the specific room and bed assigned.

Cleanliness
Nestled in a prime location near Paddington Station, The Gresham Hotel offers a reassuringly clean and comfortable stay. Guest reviews consistently highlight the high standards of cleanliness maintained throughout the hotel. Rooms are cleaned daily, ensuring fresh towels and well-maintained spaces. Visitors commend the scrupulously clean environment with several noting how the cleanliness extends from individual rooms to all areas of the hotel. The cleaning staff receives accolades for their industrious and friendly demeanor, further enhancing the guest experience.

Despite some mentions of the hotel being slightly dated and old-fashioned, the overall feedback surrounds the pristine condition of the rooms and communal areas. Beds are comfortable and rooms are described as cozy and functional. While some guests point out issues with small and outdated bathrooms, the cleanliness of these spaces is still generally appreciated. Additionally, the spotless condition of bed linens and towels contributes to the fresh atmosphere.

In summary, The Gresham Hotel excels in providing a clean and tidy environment, making it a reliable choice for travelers seeking comfort and hygiene. The combination of a great location, cleanliness and friendly staff makes it a commendable option for visitors to London.

Staff
The reviews for The Gresham Hotel highlight the consistently positive impressions guests have of the staff. Described overwhelmingly as friendly, welcoming and very attentive, the hotel staff appears to be a significant asset to guests' experiences. From receptionists to doormen and kitchen staff, kindness and courtesy are standout attributes. They are often noted as being always available and happy to attend to needs, providing helpful tips and ensuring a pleasant stay.

Efficiency and a polite demeanor are also common themes, along with specific mentions of accommodating and solving guest issues promptly. Despite occasional comments about less responsive or unfriendly individuals, the overall narrative underscores a staff dedicated to offering a welcoming and supportive environment. The attentiveness during breakfast service and the ability to handle requests efficiently further bolster the positive sentiment among the majority of guests.

Overall, the staff at The Gresham Hotel is depicted as friendly, accommodating and a key contributor to a pleasant guest experience, enhancing the ambiance and effectiveness of the hotel’s service.

Wi-Fi
The overall impression from guest reviews about the Wi-Fi at The Gresham Hotel is quite negative. Many guests reported experiencing poor quality, unstable and weak Wi-Fi connections throughout their stay. Issues such as the Wi-Fi signal being weak, often disconnecting and working intermittently were commonly mentioned. Some specifically pointed out that the Wi-Fi did not work well in their rooms and was only reliable in certain areas like the ground floor or reception. Several guests found the internet to be very slow with some describing it as almost non-existent. Despite the availability of free Wi-Fi, it appears that significant improvements are needed to meet guest expectations for reliable internet access.

Nightlife
Located in a vibrant neighborhood, The Gresham Hotel offers easy access to an array of nightlife options. Guests have praised the hotel's proximity to numerous bars, restaurants and clubs, making it an ideal spot for those looking to explore the city's entertainment scene. The local pubs nearby serve as pleasant places to relax and the area boasts a lively atmosphere well into the late evenings. Notably, the hotel is steps away from pubs and restaurants, providing convenient dining and socializing opportunities.

Despite the bustling surroundings, the street in front of the hotel is remarkably quiet for London, ensuring a restful night's sleep away from the city's usual traffic noises. Though some reviewers mentioned occasional noise from the lively nightlife and the presence of homeless individuals, the extensive entertainment options and the vibrant, communal vibe of the area seem to overshadow these minor inconveniences.

Transportation is also a key feature with the metro and other transit options close by, enhancing the appeal for those wanting to explore more of what the city has to offer. Overall, The Gresham Hotel's vicinity offers a dynamic mix of convenience, entertainment and local charm.

3 Star
The Gresham Hotel, rated as a three-star establishment, offers a straightforward and functional experience for travelers. Conveniently situated close to the city center and various attractions, it serves as a good base for exploring the area. The staff is notably friendly, enhancing the overall experience.

While the hotel meets the standard amenities expected from a three-star rating, including a reasonable breakfast and clean sheets and towels, some aspects could benefit from updates. The rooms, though clean, are generally small and have a worn-out feel with old furniture and outdated decor contributing to a somewhat unpleasant ambiance. Noise levels can also be a concern and the lack of certain amenities like coffee machines is noticeable.

Guests should temper their expectations, understanding that this is not a luxury stay but rather a mid-range option that offers decent value for money. Despite its shortcomings, The Gresham Hotel provides a reasonable stay with the right balance of services for its rating, making it a functional choice for budget-conscious travelers.

Historic
The Gresham Hotel, situated in a historic location, offers guests a unique experience typical of a traditional London hotel. The property, characterized by an old-fashioned charm, envelops visitors in a sense of history, evident from its grand yet somewhat time-worn architecture. As one of the oldest accommodations in the area, it boasts an intriguing past, accentuated by features like historic Georgian windows and creaky floorboards.

The beautiful building stands in a historic neighborhood, blending old-world ambiance with modern convenience. Its ideal location places guests within walking distance to notable attractions such as Hyde Park and the Royal Albert Hall, as well as other famous London landmarks. While the decor might give off a cozy yet tired vibe, the hotel's prime proximity to the city center and major tourist sites makes it a remarkable choice for history enthusiasts and casual tourists alike.


No, The Gresham Hotel doesn't have any pool.

No, a spa isn't available at The Gresham Hotel.

No, The Gresham Hotel doesn't allow dogs.

No, parking facilities aren't available at The Gresham Hotel.

No, The Gresham Hotel doesn't have a gym.

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