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Summary of reviewsThe Guardsman - Preferred Hotels and Resorts receives excellent reviews, particularly for its stellar location in the heart of London, providing easy access to major attractions such as Buckingham Palace and Westminster Abbey. The hotel's central yet quiet setting makes it ideal for both leisure and business travelers, offering a peaceful retreat close to bustling tourist spots and convenient transportation hubs like Victoria and St James Park Tube stations.
Breakfast at the hotel is highly praised with guests enjoying the delicious offerings, particularly the Eggs Benedict. The personalized and attentive service, coupled with a beautiful dining setting, enhances the breakfast experience despite occasional mentions of higher prices and variability in service speed. Dinner also receives high commendations for the quality of food and dining experience, though it is noted to be on the pricier side.
The modern, well-appointed rooms at The Guardsman are consistently described as clean, stylish and comfortable with high-tech amenities, underfloor heating in bathrooms and luxurious touches like fluffy robes and high-quality toiletries. While some guests note minor issues like small room sizes and occasional noise from the air conditioning, the overall ambiance is sophisticated and relaxing, making for a pleasant stay.
The hotel's impeccable cleanliness stands out with rooms being consistently maintained to a high standard, contributing to an inviting and comfortable atmosphere. Guests appreciate the attention to detail and the well-maintained facilities, reinforcing a positive impression of the hotel's commitment to cleanliness.
The staff at The Guardsman are frequently commended for their friendliness, helpfulness and professionalism with many guests highlighting the exceptional service provided by the front desk and reception team. While there are occasional mentions of less favorable interactions with the night bar staff, the overall feedback is overwhelmingly positive, emphasizing the staff's dedication to enhancing the guest experience.
The Guardsman provides high-quality free wifi, praised for its reliability and speed, contributing to a hassle-free stay. While the hotel does not have its own parking, nearby secure and reasonably priced options are available, though some guests note the limited spots and lack of discounts.
Families find the hotel exceptionally accommodating with spacious rooms and attentive staff making it an ideal choice for those traveling with children. The comfy beds and high-quality linens contribute to a luxurious sleep experience, although a few guests find the beds on the smaller side.
Guests describe The Guardsman as a five-star establishment with a luxurious ambiance, excellent service and modern styling, making it a highly recommended destination. The hotel's modern facilities and its location make it an excellent choice for business travelers, offering spacious accommodations, professional meeting rooms and a smooth check-in/check-out process.
For honeymooners, The Guardsman provides an intimate and romantic setting, adding to its appeal as a versatile hotel capable of catering to various types of travelers. Overall, The Guardsman - Preferred Hotels and Resorts promises a remarkable stay characterized by high-quality service, luxurious amenities and an exceptional location. Show more
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Categories
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
5-Star Hotel
Room Types
Single RoomFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This single room is air-conditioned and has a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Superior Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Deluxe Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Executive Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
The Copeland One-Bedroom SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that comes with a refrigerator, kitchenware, a microwave and a tea and coffee maker. This wheelchair accessible suite features air conditioning, a seating area with a TV and a toilet with grab rails. The unit offers 1 bed.
The Horsbrugh Two-Bedroom SuiteThis suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The kitchen has a refrigerator, kitchenware and a microwave. This suite is air-conditioned and has a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit has 2 beds.
The Wintringham Two-Bedroom SuiteThis spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a refrigerator, kitchenware and a microwave. This suite is air-conditioned and has a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit has 2 beds.
The Bondfield Two-Bedroom SuiteThis spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. A kitchen fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. This suite is air-conditioned and has a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit has 2 beds.
The Summerskill Two-Bedroom SuiteThis spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the fully equipped kitchen that has a refrigerator, kitchenware and a microwave. This suite is air-conditioned and features a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.
The Astor Three-Bedroom SuiteThis spacious suite consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the fully equipped kitchen that has a refrigerator, kitchenware and a microwave. This suite is air-conditioned and features a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit offers 3 beds.
The GuardsmanThe spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Guest Reviews
Location
The Guardsman - Preferred Hotels and Resorts has received high praise for its outstanding location. Situated in the heart of London, the hotel offers easy access to major attractions such as Buckingham Palace, Westminster Abbey and Big Ben, all within walking distance. The proximity to key transportation hubs like Victoria and St James Park Tube stations enhances its convenience for exploring the city.
Guests have highlighted the central yet quiet setting, allowing for a peaceful stay despite being so close to bustling tourist spots. The hotel’s placement also makes it ideal for shopping, dining and sightseeing with numerous cafes, restaurants and shops nearby. The modern, well-appointed rooms add to the appeal, making it a favored choice for both leisure and business travelers.
With its superb central location and excellent access to public transport, The Guardsman provides a perfect base for a memorable London visit.
Breakfast
At 'The Guardsman - Preferred Hotels and Resorts,' breakfast stands out as a much-discussed aspect of the guest experience. Many guests were delighted by the offerings, often praising the breakfast as "delicious" and "gorgeous." The eggs, particularly the Eggs Benedict, received high accolades with some labeling them the best they've ever tasted. Guests were also fond of the personalized service, both in the dining room and through room service, which added to the overall positive experience.
The excellent restaurant staff contributed significantly to creating a welcoming atmosphere, further elevating the breakfast experience. The setting itself was also highlighted as beautiful, enhancing the enjoyment of the morning meal.
However, there are mentions that breakfast can be on the pricey side with some guests feeling it was a bit expensive for what was provided. A few guests found the breakfast service slow at times, which occasionally led to variability in the quality and freshness of the food, such as cold toast or overdone eggs.
Despite these occasional drawbacks, the consensus remains that breakfast at The Guardsman is generally a pleasant experience worth recommending, offering both a traditional British breakfast and continental options. The combination of delicious food, excellent service and a charming dining environment makes it a worthwhile part of the stay for most visitors.
Dinner
The Guardsman - Preferred Hotels and Resorts offers a dining experience that's highly recommended for both breakfast and dinner. Guests frequently praise the exceptional quality of the food and drink with many describing the dinner as very enjoyable, delicious and outstanding. The restaurant staff receives repeated commendations for their helpfulness and the skill of the chef team. The atmosphere of the restaurant is described as lovely with well-presented dishes and a pleasant environment adding to the overall dining experience.
However, some reviews note that the meals can be on the expensive side with a few guests questioning the value for money in terms of meal prices. Additionally, there were remarks about the catering being a bit chaotic at times and the selection being somewhat limited, though the high quality of the food often compensated for this.
While some diners found the restaurant to be a little quiet and opted to explore nearby eating places, many found their meals there to be among the best in London. Apart from the restaurant, room service for breakfast was also highly praised.
Overall, the restaurant at The Guardsman offers a memorable dining experience with excellent food and service, though it's worth noting the premium prices.
Rooms
The Guardsman - Preferred Hotels and Resorts in London has left a strong impression with its beautiful, modern and well-appointed rooms. Guests consistently highlight the cleanliness and meticulous attention to detail in the decor. The accommodation offers a blend of state-of-the-art technology and cozy, stylish furnishings, making the rooms both functional and comfortable.
Despite certain constraints like the small size of some rooms and occasional noise from the air conditioning, the hotel compensates with high-tech amenities, effective soundproofing, warm underfloor heating in bathrooms and luxurious touches such as fluffy robes and high-quality toiletries. The ambiance is sophisticated yet intimate, creating a relaxing environment for travelers. Guests appreciate the daily cleaning service, well-maintained facilities and thoughtful gestures like surprise cakes and complimentary drinks.
However, some reviews note limitations such as lack of iron and ironing boards, inadequate minibar cooling and occasional delayed room service. Even with these minor setback, overall satisfaction remains high due to the welcoming and modern atmosphere, helpful staff and excellent central location. The boutique feel, combined with the luxurious and modern amenities, make it a preferred choice for those visiting London.
Beds
Travelers to The Guardsman - Preferred Hotels and Resorts universally adore the bedding experience. Highlighted frequently in guest reviews, the beds are described as incredibly comfortable, providing a luxurious sleep experience that borders on exceptional. High-quality linens, beddings and pillows play a significant part in the positive feedback, adding to the overall coziness of the rooms. The pillows are notably soft and come with extra comforters, ensuring that guests can tailor their comfort according to their needs. Many have remarked on the top-notch quality of bed materials, pointing out the high-quality blankets and warm slippers that enhance the feeling of luxury and relaxation.
However, some visitors have noted that the beds could be on the smaller side with specific mentions of beds being too small or uncomfortably sized. Despite these comments, the comfortable and clean rooms, coupled with the heated bathroom floors and provision of amenities like bottled water and quality toiletries, contribute to a peaceful and restful stay. The hotel’s modern decor and state-of-the-art technology further complement the exceptional service and luxurious fittings, making The Guardsman a highly recommended destination for those seeking both comfort and sophistication.
Cleanliness
Nestled in a prime location, The Guardsman - Preferred Hotels and Resorts stands out for its impeccable cleanliness, a feature consistently praised by guests. The rooms are described as spotless, tidy and fully stocked with all necessities. Guests frequently highlight the immaculate condition of the accommodations, luxurious yet tastefully appointed decor and the modern, comfortable ambiance.
Daily cleaning services ensure rooms are maintained at a high standard, contributing to an environment that is consistently clean and inviting. Attention to detail is superb, from the bright, clean spaces to the well-maintained facilities and everything feels new and lovely. The hotel’s quiet and clean atmosphere, coupled with exceptional room quality, often leaves a positive impression on visitors.
Though mostly commendable, some reviews suggest that occasional minor lapses in housekeeping could be improved. However, the overarching sentiment remains firmly positive, underlining an overall experience of high cleanliness and comfort at The Guardsman.
Staff
The reviews for The Guardsman - Preferred Hotels and Resorts are overwhelmingly positive when it comes to the staff. Guests consistently praise the staff for being friendly, helpful and professional. Many comments highlight the team’s attentiveness and accommodating nature, noting that they provide impeccable service and go above and beyond to meet guests' needs.
The front desk and reception staff, in particular, are frequently mentioned for their excellent service and welcoming demeanor. Several guests mention a personal touch in the interactions with some even likening the staff to family due to their warmth and helpfulness.
While most feedback is exceedingly positive, a few guests reported less favorable interactions with the night bar staff. Despite this, the consensus reflects a high standard of service overall with mentions of exceptional quality, attentive care and professional conduct.
The staff's genuine hospitality, attention to detail and readiness to assist with any requests contribute significantly to the overall guest experience, making The Guardsman a standout choice for accommodation in London. Guests appreciate the effortless check-in/check-out process and commend individual staff members for their dedication and friendly attitudes, ensuring a memorable and pleasant stay.
Wi-Fi
The wifi at The Guardsman - Preferred Hotels and Resorts is highly praised by guests for its excellent performance. Many reviews highlight the seamless and reliable connectivity with several mentioning the fast and high-speed internet provided. The network is described as stable with good throughput, leading to appreciative remarks about the overall responsiveness and reliability of the service. While one review noted poor wifi, the general consensus points to a positive experience with good to very good wifi quality observed. No major issues with connectivity were reported by guests, reinforcing the favorable impression of the hotel's internet services.
Parking
The Guardsman - Preferred Hotels and Resorts offers close and secure parking options for its guests. Despite not having its own parking spaces, a dedicated and good parking facility is available nearby. Some reviews mention limited spots and while the hotel doesn't offer a discount for parking, the nearby car park is noted to be reasonably priced. The car park is approximately a 10-minute walk from the hotel, but this is understandable given the hotel's space constraints.
Family
The Guardsman - Preferred Hotels and Resorts has garnered high praise from guests for its exceptional family-friendly services and accommodations. This lovely boutique hotel is noted for its family-like hospitality with staff who are incredibly accommodating and attentive to guests' needs. Families traveling together can expect spacious rooms and excellent accommodations that comfortably fit a family of four. The atmosphere is cozy and inviting, making it an ideal place for family events or perfect family days.
Guests have highlighted the hotel's family-friendly treatment and efficient service with staff going out of their way to assist, such as helping to find taxis for large families. The ambiance is consistently described as warm and welcoming, reinforcing the family-friendly nature of the establishment. Even though there are no specific family activities mentioned, the overall experience for families is highly positive, making The Guardsman a great choice for those traveling with children.
5 Star
The Guardsman - Preferred Hotels and Resorts has garnered praise for its perfect five-star ambiance with many guests highly recommending a stay. The excellent service, friendly staff and modern styling contribute to a fantastic overall experience. The hotel's superior standard of service and luxurious facilities, including spacious and super clean rooms, are noteworthy mentions. Its excellent location makes it a great base for exploring London.
While the hotel is praised for its luxury and cleanliness, some reviews suggest the service occasionally falls short of five-star expectations, especially when compared to other well-known five-star establishments like the Four Seasons. Despite minor criticisms, the majority of reviews highlight the Guardsman's high-end offerings, luxury ambiance and fantastic staff, which often exceed guest expectations.
Overall, the Guardsman is a modern luxury hotel that promises a remarkable stay with high-quality service and an exceptional location in London.
Business
The Guardsman - Preferred Hotels and Resorts is an excellent choice for business travelers, combining modern, clean facilities with a perfect location close to business centers and the metro station. The hotel offers spacious accommodations and hosts professional meeting and conference rooms, making it ideal for corporate stays and business trips. Guests have praised the high-quality business hotel for its superb conference facilities, highly accommodating business center and a professional environment.
With quick, efficient check-in and check-out services, The Guardsman ensures a smooth experience for busy professionals. The friendly customer support and great staff contribute to a comfortable and efficient stay. Business-focused beverages and corporate large tables in the lobby lounges add to the venue's suitability for business meetings. The establishment manages to balance a mildly business-focused atmosphere with an environment perfect for remote working and those who value privacy.
Whether the trip is for business or a blend of business and holiday, The Guardsman's adequate business accommodations and comprehensive room facilities make it a worthy choice for any corporate traveler.
Honeymoon
The Guardsman - Preferred Hotels and Resorts offers an intimate and romantic ambiance that makes it an ideal choice for honeymooners. Guests have consistently praised the hotel for its first-class service and luxuriously functional amenities, creating a perfect setting for celebrating new life events. Many have highlighted the honeymoon suites as particularly exceptional with great facilities and modern amenities that contribute to a wonderful honeymoon experience.
The hotel's attention to detail and the staff's considerate nature ensure that every stay, especially for those on their honeymoon, feels extra special. Facilities at The Guardsman have been described as to die for and options like the honeymoon room with champagne add a delightful touch to the occasion. Overall, the combination of luxurious accommodations and a romantic atmosphere makes The Guardsman the perfect place for a honeymoon stay.
Luxury
Nestled in an enviable location, The Guardsman - Preferred Hotels and Resorts delivers a truly luxurious experience. Guests are greeted with a personal champagne welcome drink and a warm, stylish atmosphere that sets the tone for their stay. The hotel effortlessly combines classic luxury with modern finishes, resulting in an exquisite fusion of old-world charm and contemporary comfort.
The rooms are spacious and adorned with stunning high-end details, featuring luxuriously functional and high-tech amenities. Exquisite furnishings and elegant decor heighten the overall sense of opulence, while rich textiles and sophisticated design touches make the spaces feel both cozy and refined. The mix of luxury and cleanliness is consistently praised with many highlighting the beautifully appointed, modern rooms.
First-class service is another hallmark of this exclusive property. Guests note that the service is truly great, enhancing the overall lovely experience of their visit. The luxurious feel extends to every aspect of the hotel, from the high-end furniture to the elegant, warm towels, all contributing to an atmosphere that is as welcoming as it is stylish.
Overall, The Guardsman impresses with its combination of luxury and comfort, presenting an elegant yet warm and cozy environment. The hotel's modern styling, extensive facilities and meticulous attention to detail ensure a stay that is both richly rewarding and memorable.
Romantic
The Guardsman – Preferred Hotels and Resorts is revered for its intimate and cozy atmosphere, making it an idyllic choice for couples seeking a romantic getaway. The lovely boutique hotel beautifully combines luxury with a romantic ambiance, providing an ideal setting for a quiet, intimate stay. The romantic decor and room design contribute significantly to its fairy-tale romance feel, perfect for a cozy retreat.
Guests have highlighted the attentive and accommodating hospitality, which enhances the romantic experience. The romantically decorated hotel includes charming features such as romantic baths, adding to its allure. Despite a few comments suggesting the hotel might not be suitable for all romantic occasions due to some shortcomings, the overall sentiment suggests that The Guardsman provides a lovely backdrop for romance, making it perfect for couples seeking a quiet and intimate escape.
Dog Friendly
The Guardsman - Preferred Hotels and Resorts is renowned for its pet-friendly accommodations, consistently welcoming dogs and other pets. This hotel is widely recognized for its ability to accommodate pets, making it an ideal option for travelers with pets. While there are mostly positive remarks about the pet-friendly nature of the hotel, one isolated incident was noted where a late-night staff member did not adhere to the hotel's usual pet-friendly policies. However, overall, The Guardsman stands out as one of the best pet-friendly hotels, known for allowing dogs and welcoming pets with open arms.
No, The Guardsman - Preferred Hotels and Resorts doesn't have any pool.
No, a spa isn't available at The Guardsman - Preferred Hotels and Resorts.
Yes, The Guardsman - Preferred Hotels and Resorts welcomes dogs.
Yes, parking facilities are available at The Guardsman - Preferred Hotels and Resorts.
No, The Guardsman - Preferred Hotels and Resorts doesn't have a gym.