The Melita

London 51.49014000, -0.13873500 , 35 Charlwood Street, Victoria (Show on Map)
8.2
Very Good


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Summary of reviewsThe Melita in London has earned widespread acclaim for its exceptional location, offering guests easy access to major attractions like Westminster Abbey and Buckingham Palace, all within a serene setting in the charming Pimlico district. Its proximity to Victoria Station ensures convenient travel while allowing guests to enjoy the quiet, residential ambiance after a busy day exploring the city. The hotel's combination of prime location and tranquil environment is highly valued by visitors looking to experience London without sacrificing comfort and relaxation.

Guests consistently praise the friendly and attentive staff, who contribute to a welcoming atmosphere. The team at The Melita, including standout members like Ania and Johanna, are recognized for their exceptional service, making guests feel at home and ensuring a pleasant and memorable stay. The hotel staff's professionalism and hospitality leave a lasting impression, enhancing the overall guest experience.

The hotel serves a charming complimentary breakfast featuring fresh pastries and hot beverages, providing a delightful start to the day. Though not offering a full breakfast spread, the quality and taste of the homemade pastries are consistently appreciated, becoming a cherished highlight for many guests.

Rooms at The Melita are noted for their cleanliness and cozy decor despite their typical city-center size. The modern amenities, such as comfortable beds and tea-making facilities, contribute to a comfortable stay. While some rooms offer beautiful views and natural lighting, suggestions for improvements like better water pressure and room cooling during warmer periods have been mentioned.

Cleanliness is a standout feature at The Melita, with guests frequently commending the immaculate upkeep and modern touches. The hotel's ability to maintain a spotless environment, paired with its excellent location and friendly staff, makes it an appealing choice for travelers.

Wi-Fi experiences vary, with some guests enjoying fast and effective service while others encounter connectivity challenges. Despite these issues, the hotel's efficient check-in and check-out processes add to its appeal.

The Melita is particularly suited for families, offering a warm and cozy atmosphere with accommodations that cater to various family sizes. Its strategic location provides a convenient base for exploring London, supported by helpful staff ready to assist with inquiries about local attractions.

While experiences with bed comfort are mixed, many guests find them comfortable and well-suited for short stays. Although some beds are noted for being overly soft or worn, the overall pleasant experience is enhanced by the hotel's attentive service, cleanliness, and location.

In summary, The Melita impresses guests with its charming ambiance, superb location, and excellent value for money. It stands as a recommended choice for travelers seeking a welcoming, well-maintained, and conveniently located hotel in the heart of London.
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Hotel with EV Charging Stations

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations  


4-Star Hotel

Room Types
Classic Twin Room This twin room has a satellite TV.

Classic Family Room (3 Adults) This suite features a satellite TV.

Classic Single Room Rooms are 11 square metres.

Classic Double Room This double room has a satellite TV.

Classic Family Room (4 People) This suite features a satellite TV.

Superior Single Room Rooms are 11 square metres. Free WiFi is available.

Superior Double Room Rooms are 13 square metres. Free WiFi is available.

Guest Reviews
8.2
Very Good
Location
Nestled in the heart of London, The Melita offers an exceptional blend of tranquility and convenience, making it an ideal choice for visitors eager to explore the city's iconic landmarks. Situated in the charming Pimlico district, this hotel positions guests just a short walk from Victoria Station, one of London's major transport hubs, connecting travelers efficiently to the rest of the city. The quiet, residential streets surrounding the hotel ensure a peaceful retreat after a bustling day of sightseeing.

Guests frequently praise the hotel's superb location, which allows for easy walking access to notable attractions like Westminster Abbey, Big Ben, Buckingham Palace, and the River Thames. Public transport is abundantly accessible, with bus stops and subway stations within close proximity, facilitating effortless travel throughout London.

In addition to the excellent location, guests commend the friendly and attentive staff who contribute to a welcoming atmosphere. The hotel is also surrounded by a variety of dining options, pubs, and local shops, enhancing the overall experience for both short and extended stays.

The Melita's combination of a prime, yet serene setting and exceptional hospitality make it an appealing choice for tourists looking to immerse themselves in the vibrant energy of London without sacrificing comfort and relaxation.

Breakfast
The Melita serves an inviting morning refreshment that has earned widespread appreciation from its guests. Although full breakfast options are not provided on-site, patrons are delighted by the complimentary offerings that set a pleasant start to their day. Guests enjoy a charming array of freshly baked pastries, including croissants and buns, which are paired with hot drinks like coffee and tea. The simplicity of coffee and delightful pastries proves to be a comforting and convenient treat, allowing guests to either savor in the welcoming environment or take away to enjoy in their rooms.

The concept of fresh pastries and warm beverages in the morning has become a standout feature, where the quality and taste are consistently praised. The hotel's attention to detail with homemade pastries and courteous service adds to the overall experience, making the morning routine a cherished highlight for many. Even in light of changing circumstances due to the pandemic, the option of a complimentary light breakfast remains a thoughtful and appreciated gesture.

While the breakfast selection may not meet expectations for a full culinary experience, the charm of freshly prepared pastries, warm drinks, and the cozy atmosphere provided by the friendly staff makes it a satisfying and delightful offering for travelers seeking both comfort and value. Guests frequently mention how the morning offerings provide a lovely treat before embarking on their daily adventures, enhancing their stay at The Melita with a simple yet effective touch of hospitality.

Rooms
The Melita, nestled in a prime location close to central London and Victoria, receives mixed reviews regarding the size of its rooms, which is a common trait in the heart of the city. While guests frequently comment on the small size of rooms, they also praise their cleanliness and coziness, attributes that add to the overall charm of the hotel. The modern decor and thoughtful arrangement of amenities in the rooms do make up for the tight spaces, ensuring a comfortable stay with essentials such as comfortable beds, tea-making facilities, and a refrigerator. The staff is noted for their friendly and welcoming demeanor, enhancing the guest experience.

The upper floors, while adding a bit of cardio due to the lack of an elevator, offer rooms that are described as clean and quiet, with some providing beautiful views of the sunrise or natural light through large windows. Though some family suites feel cramped when accommodating more people, they are seen as well-arranged and functional. Guests appreciate the hotel’s effort in maintaining cleanliness, yet suggest improvements such as better water pressure in showers and more effective room cooling during warmer periods. Despite these areas of potential enhancement, the Melita offers a satisfactory experience for those prioritizing cleanliness, comfort, and location over room size.

Beds
The Melita offers a mixed experience when it comes to the comfort of its beds, as reflected in guest reviews. The general consensus highlights that many guests enjoyed the comfort, particularly noting beds as "very comfortable" with "good" and "comfy beds." In some instances, specifically the superior rooms, the comfort of the beds has been praised, with guests mentioning the pillows added to their restful experience. However, a significant number of reviews also point out that bed quality can be inconsistent, with some describing the beds as too soft, bouncy, or even worn out with springs that were noticeable through the mattress. There are mentions of replacements being necessary for certain mattresses due to wear and discomfort, while others found mattresses too hard or felt the beds were too small. Occasionally, guests have reported issues like wobbly single beds or mattresses that moved due to wheels. Despite these divergences in comfort, many guests appreciated a pleasant stay, supported by attentive staff, cleanliness, and convenient location. Overall, while bed comfort at The Melita seems to vary, it remains a welcoming place with areas for improvement in ensuring consistent guest satisfaction.

Cleanliness
The Melita stands out as a beacon of cleanliness and comfort, frequently earning high praises for its immaculate upkeep. Guests consistently describe the rooms as exceptionally clean, with modern touches that enhance the cozy, welcoming feel. The daily towel service and attention to detail in housekeeping ensure a fresh and tidy environment throughout the hotel.

The staff is noted for their friendliness and helpfulness, contributing to a warm atmosphere that complements the spotless surroundings. The hotel's convenient location, in a safe and quiet area, adds to its appeal, providing easy access to major sites and public transportation. All in all, The Melita combines cleanliness, comfort, and courteous service, making it a commendable choice for travelers seeking a well-maintained and inviting place to stay.

Staff
The Melita Hotel shines with an exceptional team that guests consistently praise for their warm and welcoming demeanor. Visitors describe the staff as exceptionally friendly, attentive, and eager to ensure a comfortable stay. Reception staff, including noteworthy mentions such as Ania and Johanna, are recognized for their kindness and willingness to help, making guests feel at home from the moment they arrive. The team goes above and beyond, displaying a superb level of professionalism and hospitality that leaves a lasting impression.

Guests appreciate the accommodating and attentive nature of the staff, who manage to create a pleasant atmosphere filled with genuine smiles and friendly assistance. The staff's ability to engage in meaningful conversations and respond promptly to requests adds an extra layer of personalized service. Whether it's providing helpful orientation to the area, ensuring a well-kept room, or offering complimentary coffee and pastries, the staff's dedication to excellent service is consistently noted.

Visitors are consistently impressed by the seamless communication and service provided across all interactions, whether it be with front desk staff or housekeeping. The Eastern European team’s proficiency in English is frequently complimented, adding to the ease of communication. The kindness and hospitality of the staff are critical components contributing to a fulfilling and memorable experience at The Melita, ensuring guests leave with positive memories and a willingness to return.

Wi-Fi
At The Melita, guests' experiences with Wi-Fi vary greatly. Some guests appreciate the very fast and effective internet, especially useful for work, enhancing the value for money. For many, however, connectivity is a challenge. Complaints about intermittent service, slow speeds, and issues with connecting are common, with some guests describing the Wi-Fi as essentially unusable due to frequent dropouts. Notably, the free Wi-Fi is not universally available, with some guests mentioning a daily charge that feels disproportionate given the service issues. Despite these connectivity concerns, the hotel offers other positive features like very quick check-in and check-out processes, which might appeal to travelers prioritizing efficiency over online access.

Parking
The Melita offers a convenient luggage handling service, allowing guests to store their bags at reception both before check-in and after check-out without any charges. This thoughtful provision ensures a hassle-free experience for travelers arriving early or wishing to explore the area after their stay without the burden of carrying luggage.

Though parking presents a few challenges, there are several options available near the hotel. Street parking can be sporadic, limiting guests to four-hour stints during the day, but it becomes free at night, offering some respite to those who arrive back after a day out. Additionally, guests can find paid parking facilities close by, enhancing convenience.

For those visiting over the weekend, The Melita's location becomes even more advantageous with the availability of free parking nearby. Despite limited spaces, this allows guests to enjoy the area's attractions without the worry of parking fees. Overall, while parking requires a bit of strategic planning, the surrounding area offers solutions that help mitigate these challenges, combined with the hotel's supportive services for luggage storage.

Family
The Melita emerges as a charming haven for families seeking a comfortable and welcoming retreat in London. It is a small family-run hotel exuding a warm and cozy atmosphere that caters perfectly to guests with children. The family-friendly environment is complemented by attentive and genuinely friendly staff, ensuring a pleasant stay. Guests appreciate the tranquility and convenience it offers, with accommodations tailored for various family sizes, including family rooms and superior quadruple rooms that are clean, quiet, and well-presented.

The hotel is strategically located, making it an ideal base for exploring nearby sites and enjoying diverse cuisines, with helpful staff readily available to assist with any inquiries about London's attractions. The Melita successfully blends hospitality with a professional approach, providing an enjoyable experience for families looking for a home-like atmosphere amid the hustle and bustle of the city.

4 Star
The Melita impresses guests with its combination of charm, excellent location, and outstanding value for money. This boutique hotel, housed in a historic townhouse, offers a quaint and peaceful atmosphere that many find preferable to modern, soulless alternatives. Despite the absence of an elevator, the ancient building contributes to the hotel's unique charm, allowing visitors to enjoy their stay on four accessible floors.

Guests consistently praise the helpful and friendly staff, noting their warm welcome as a highlight of the experience. The rooms, while small, are clean, well-equipped, and comfortable, perfectly suited for those seeking a base from which to explore the city rather than spend extensive time indoors. Melita provides a neat and basic accommodation option, ideal for short city trips.

The hotel's location is another significant plus, with many attractions within walking distance, making it convenient for those looking to sightsee without needing public transportation. Additionally, the hotel offers good value for London standards, blending affordability with quality service. A small complimentary breakfast consisting of a croissant and coffee or tea is also seen as a nice touch.

With a reputation for being a charming, friendly, and clean establishment in a prime location, The Melita stands as a recommended choice for travelers, particularly those seeking good value in the bustling city of London.


No, The Melita doesn't have any pool.

No, a spa isn't available at The Melita.

No, The Melita doesn't allow dogs.

Yes, parking facilities are available at The Melita.

No, The Melita doesn't have a gym.

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