The Pelham London - Starhotels Collezione
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Summary of reviewsLocated in the heart of South Kensington, The Pelham London - Starhotels Collezione offers an exceptional stay, ideal for both tourists and business travelers. Guests benefit from its proximity to the South Kensington underground station and major attractions like the Natural History Museum, V&A Museum and the Royal Albert Hall, as well as the bustling chic neighborhood which houses Harrods and Hyde Park. This central location combined with its elegant and cozy atmosphere enriched by historic charm makes it a highly sought-after accommodation option.
A significant highlight is the hotel's breakfast, which is praised for its high quality, variety and exquisite presentation. The à la carte breakfast offers delicious hot meals and continental choices prepared to order, all in a chic and pleasant environment. Attentive and friendly staff further enhance the breakfast experience, making it a memorable part of guests' stays.
The rooms at The Pelham London are equally impressive, known for their spaciousness, comfort and tasteful decoration. Guests often commend the spotless cleanliness, comfortable beds with cozy linens and well-equipped bathrooms featuring modern fittings. Some rooms even come with extras like separate living areas and free mini bars. The boutique ambiance and quiet retreat in the heart of the city offer a home-like feeling, complemented by stunning street views.
Despite some mixed reviews on the hotel’s cleanliness, the majority of guests find the rooms immaculate. The dedicated efforts of the friendly housekeeping staff contribute significantly to the hotel's clean and inviting environment.
The exceptional service provided by The Pelham's staff is consistently highlighted in reviews. The team, especially the concierges, are described as friendly, helpful and attentive, often going above and beyond to assist guests. This high level of service leaves a lasting, positive impression, enhancing the overall guest experience.
Additionally, the beds at The Pelham receive unanimous praise for their comfort, often being described as the best guests have ever slept in. This, combined with the boutique ambiance and excellent breakfast, assures a restful and satisfying stay.
Although some guests feel the hotel does not fully meet a five-star standard due to certain cleanliness inconsistencies and a lack of high-standard amenities, the general sentiment towards The Pelham remains highly positive. The luxurious feel, elegant neighborhood and charming atmosphere significantly overshadow the minor drawbacks.
In conclusion, The Pelham London - Starhotels Collezione offers a blend of luxury, comfort and prime location, making it a top-tier choice for visitors seeking a welcoming and stylish retreat in London.
Categories
A significant highlight is the hotel's breakfast, which is praised for its high quality, variety and exquisite presentation. The à la carte breakfast offers delicious hot meals and continental choices prepared to order, all in a chic and pleasant environment. Attentive and friendly staff further enhance the breakfast experience, making it a memorable part of guests' stays.
The rooms at The Pelham London are equally impressive, known for their spaciousness, comfort and tasteful decoration. Guests often commend the spotless cleanliness, comfortable beds with cozy linens and well-equipped bathrooms featuring modern fittings. Some rooms even come with extras like separate living areas and free mini bars. The boutique ambiance and quiet retreat in the heart of the city offer a home-like feeling, complemented by stunning street views.
Despite some mixed reviews on the hotel’s cleanliness, the majority of guests find the rooms immaculate. The dedicated efforts of the friendly housekeeping staff contribute significantly to the hotel's clean and inviting environment.
The exceptional service provided by The Pelham's staff is consistently highlighted in reviews. The team, especially the concierges, are described as friendly, helpful and attentive, often going above and beyond to assist guests. This high level of service leaves a lasting, positive impression, enhancing the overall guest experience.
Additionally, the beds at The Pelham receive unanimous praise for their comfort, often being described as the best guests have ever slept in. This, combined with the boutique ambiance and excellent breakfast, assures a restful and satisfying stay.
Although some guests feel the hotel does not fully meet a five-star standard due to certain cleanliness inconsistencies and a lack of high-standard amenities, the general sentiment towards The Pelham remains highly positive. The luxurious feel, elegant neighborhood and charming atmosphere significantly overshadow the minor drawbacks.
In conclusion, The Pelham London - Starhotels Collezione offers a blend of luxury, comfort and prime location, making it a top-tier choice for visitors seeking a welcoming and stylish retreat in London.
Boutique-style Hotel
Located in South Kensington, this hotel features stylish rooms with elegant decor and modern amenities, providing a comfortable and sophisticated stay. Its personalized service enhances the boutique experience.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
The Pelham London - Starhotels Collezione boasts an exceptional location, making it ideal for both tourists and business travelers. Situated in the heart of South Kensington, the hotel is just steps away from the South Kensington underground station, offering easy access to all parts of London, including major attractions like the Natural History Museum, V&A Museum and the Royal Albert Hall. This prime spot also places guests within walking distance of Harrods, Hyde Park and a selection of exquisite restaurants and cafes.
The hotel's elegant and cozy atmosphere is complemented by its historic charm and impeccable condition. Guests rave about the spacious, comfortable rooms and excellent bedding, which ensure a restful stay. The breakfast room and menu receive high praise for their quality and variety, setting guests up perfectly for a day of exploring.
The neighborhood itself is described as chic, safe and pleasantly bustling with activity, yet allows for a serene experience. Friendly and professional staff further enhance the stay, making guests feel both welcomed and well taken care of. Whether appreciating the stunning views over the street or reveling in the easy accessibility to public transport and local amenities, visitors find The Pelham's location unbeaten and perfect for their London stay.
The Pelham London - Starhotels Collezione offers a noteworthy breakfast experience that resonates with many positive reviews from guests. The breakfast is consistently described as excellent and delicious with options ranging from hot meals to continental choices, all prepared to order. Guests appreciated the variety of the menu, the high quality of the food and the exquisite presentation.
The breakfast service stands out thanks to the hardworking and attentive staff, who are often commended for their friendliness and efficiency. Guests enjoy the lovely breakfast room, which provides a pleasant start to the day with its chic ambiance.
While the breakfast has garnered many compliments, some guests noted a preference for buffet-style service, expressing that it might enhance their dining experience further. Despite some instances where the breakfast service appeared hectic or less than satisfactory, the overall sentiment remains highly positive, particularly regarding the à la carte offerings and the personal attention given by the staff.
In summary, breakfast at The Pelham is a strong point, known for its quality, variety and exceptional service, making it a memorable part of the guests' stay.
The Pelham London - Starhotels Collezione offers guests an inviting and comfortable stay with its beautifully decorated and spacious rooms. Many reviews highlight the cleanliness of the rooms, often described as spotless and immaculate. Guests appreciate the character and charm of the old building, which features individually furnished rooms that exude a boutique feel.
The hotel's beds receive frequent praise for their comfort, complemented by cozy linens and thick blackout curtains for a restful sleep. Some rooms even include extras like a separate living room, free mini bar and thoughtful touches such as fresh milk for coffee. The bathrooms are well-kept, often featuring modern fittings and luxurious decor.
Situated in a superb location, the hotel allows easy access to central tube stations and offers a quiet retreat despite being in the heart of the city. Guests enjoy views of the street and the comfortable ambiance that makes them feel at home. The hotel's atmosphere is enhanced by friendly and helpful staff, adding to the overall pleasant experience.
While some reviews mention smaller room sizes and occasional awkward layouts, the majority of guests find the accommodations more than satisfactory for London standards. The presence of amenities like reliable Wi-Fi, sufficient power outlets and ample snacks and bottled water only add to the convenience.
Overall, The Pelham London provides elegant, comfortable and well-located accommodations, making it a standout choice for travelers seeking a blend of charm and modern comforts.
The Pelham London - Starhotels Collezione boasts a reputation for providing an exceptionally comfortable sleeping experience. Guests often highlight the hotel’s large and incredibly comfy beds as a standout feature, frequently describing them with superlatives such as the best bed they've ever slept in. The pillows receive similar praise for their comfort. Despite a few comments on personal preferences regarding mattress firmness, the overwhelming consensus places the beds among the hotel’s best attributes. Adding to the appeal, the boutique ambiance and excellent breakfast enhance the overall stay. The hotel’s central location adds convenience, further complementing the superb bedding that offers guests a restful night’s sleep.
The Pelham London - Starhotels Collezione receives a range of mixed feedback regarding its cleanliness. On the positive side, many guests appreciated the very clean rooms and hotel overall, describing the accommodations as immaculate, spotlessly clean and tastefully decorated. The bathrooms were also often highlighted as clean, contributing positively to the guests' stay.
However, not all experiences were up to this high standard. Some guests mentioned that their rooms were not as clean as they expected, pointing out issues such as unclean towels, poorly maintained bathrooms and instances where the room was not properly cleaned by housekeeping. Moreover, certain areas like woodwork showed signs of needing renovation.
Despite the occasional cleanliness concerns, the friendly and dedicated staff partially overshadowed these drawbacks. Many reviews commended the excellent cleaning efforts and the spacious and beautifully furnished rooms, indicating that The Pelham often meets high standards in its quest for a spotless environment.
The Pelham London - Starhotels Collezione consistently receives high praise for its outstanding staff. Guests repeatedly highlight the team's friendliness, helpfulness and exceptional service. Words like charming, polite and attentive frequently appear in descriptions of their interactions. The concierge, notably Thomas and Gabriel, are often singled out for their exemplary service. The staff at The Pelham goes above and beyond with many reviews emphasizing how no request was ever refused and how they strive to assist with any need promptly. The team, from reception to the cleaners, maintains a client-oriented approach, contributing to a welcoming and pleasant stay for guests. Whether at breakfast, in the downstairs Trattoria or throughout the hotel, the staff's pleasant demeanor and professionalism leave a lasting impression, making guests’ experiences at The Pelham truly memorable.
The Pelham London - Starhotels Collezione has generated mixed feelings among its guests. While some applaud the hotel as truly top-level and excellent for its price, others contend that it does not meet the expectations of a five-star hotel. Guests have raised concerns regarding room cleanliness, suggesting that it should be more thorough, especially given the five-star rating and the cost involved. Several reviews highlighted that issues such as dirty carpets and a general lack of high-standard amenities underscore a discrepancy between the hotel's advertised status and the reality.
Despite the noted drawbacks, there are positive mentions of the hotel's ambiance with some guests describing their stay as more than okay. Overall, while The Pelham London boasts a friendly and professional staff, the consensus among some guests is that it falls short of five-star standards, aligning more closely with a lower four-star experience.
The Pelham London - Starhotels Collezione offers a luxurious stay in a stylish hotel situated in an elegant neighborhood. Guests frequently highlight the old-world luxury feeling and appreciate the super luxurious bathrooms. The hotel is described as very beautiful and welcoming with a cozy charm that makes visitors happy. While some guests note that the bathrooms are perhaps a bit small, they are renewed and maintain a luxurious standard. Despite a few opinions that the hotel may not fully reflect its 5-star rating or be worth the price paid, most reviews indicate that it is a top-level hotel worthy of a return visit.
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Location
The hotel's elegant and cozy atmosphere is complemented by its historic charm and impeccable condition. Guests rave about the spacious, comfortable rooms and excellent bedding, which ensure a restful stay. The breakfast room and menu receive high praise for their quality and variety, setting guests up perfectly for a day of exploring.
The neighborhood itself is described as chic, safe and pleasantly bustling with activity, yet allows for a serene experience. Friendly and professional staff further enhance the stay, making guests feel both welcomed and well taken care of. Whether appreciating the stunning views over the street or reveling in the easy accessibility to public transport and local amenities, visitors find The Pelham's location unbeaten and perfect for their London stay.
Breakfast
The breakfast service stands out thanks to the hardworking and attentive staff, who are often commended for their friendliness and efficiency. Guests enjoy the lovely breakfast room, which provides a pleasant start to the day with its chic ambiance.
While the breakfast has garnered many compliments, some guests noted a preference for buffet-style service, expressing that it might enhance their dining experience further. Despite some instances where the breakfast service appeared hectic or less than satisfactory, the overall sentiment remains highly positive, particularly regarding the à la carte offerings and the personal attention given by the staff.
In summary, breakfast at The Pelham is a strong point, known for its quality, variety and exceptional service, making it a memorable part of the guests' stay.
Rooms
The hotel's beds receive frequent praise for their comfort, complemented by cozy linens and thick blackout curtains for a restful sleep. Some rooms even include extras like a separate living room, free mini bar and thoughtful touches such as fresh milk for coffee. The bathrooms are well-kept, often featuring modern fittings and luxurious decor.
Situated in a superb location, the hotel allows easy access to central tube stations and offers a quiet retreat despite being in the heart of the city. Guests enjoy views of the street and the comfortable ambiance that makes them feel at home. The hotel's atmosphere is enhanced by friendly and helpful staff, adding to the overall pleasant experience.
While some reviews mention smaller room sizes and occasional awkward layouts, the majority of guests find the accommodations more than satisfactory for London standards. The presence of amenities like reliable Wi-Fi, sufficient power outlets and ample snacks and bottled water only add to the convenience.
Overall, The Pelham London provides elegant, comfortable and well-located accommodations, making it a standout choice for travelers seeking a blend of charm and modern comforts.
Beds
Cleanliness
However, not all experiences were up to this high standard. Some guests mentioned that their rooms were not as clean as they expected, pointing out issues such as unclean towels, poorly maintained bathrooms and instances where the room was not properly cleaned by housekeeping. Moreover, certain areas like woodwork showed signs of needing renovation.
Despite the occasional cleanliness concerns, the friendly and dedicated staff partially overshadowed these drawbacks. Many reviews commended the excellent cleaning efforts and the spacious and beautifully furnished rooms, indicating that The Pelham often meets high standards in its quest for a spotless environment.
Staff
5 Star
Despite the noted drawbacks, there are positive mentions of the hotel's ambiance with some guests describing their stay as more than okay. Overall, while The Pelham London boasts a friendly and professional staff, the consensus among some guests is that it falls short of five-star standards, aligning more closely with a lower four-star experience.
Luxury
No, The Pelham London - Starhotels Collezione doesn't have any pool.
No, a spa isn't available at The Pelham London - Starhotels Collezione.
Yes, The Pelham London - Starhotels Collezione welcomes dogs.
No, parking facilities aren't available at The Pelham London - Starhotels Collezione.
Yes, The Pelham London - Starhotels Collezione has a gym.
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