Holiday Inn Long Beach - Airport by IHG
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Summary of reviewsThe Holiday Inn Long Beach - Airport by IHG, benefits from a strategic location near Long Beach Airport, major freeways and key attractions, making it a convenient choice for both leisure and business travelers. Guests frequently praise the hotel's cleanliness, highlighting the well-maintained rooms and facilities and commend the friendly, welcoming staff with particular accolades for their exceptional customer service.
Guests generally appreciate the spacious and comfortable rooms, often noting the clean and relaxing beds. However, some reviews mention dated decor and occasional maintenance issues, such as damaged ceilings and broken towel bars. Noise can be an issue for rooms facing the road or airport, affecting light sleepers. The hotel’s cleanliness extends to common areas like the lobby, which is described as clean and inviting.
Breakfast receives mixed reviews; while many enjoy the variety of options and pleasant location of the breakfast area, others feel the $18 charge is excessive for the quality and selection provided. Some guests were also disappointed by the lack of complimentary breakfast and clear information about breakfast hours.
Parking poses challenges with guests noting unclear dedicated parking, lack of handicapped spots and additional charges that weren't always disclosed during booking. The seedy atmosphere and disorganized state of the parking lot detract from the overall experience.
While the staff generally receive high praise for their friendliness and professionalism, there are occasional criticisms regarding unfriendliness or lack of training. The hotel's three-star rating aligns with mixed feedback: cleanliness and tranquility are strong points, but issues like the absence of microwaves in rooms and booking system frustrations need addressing.
Overall, the Holiday Inn Long Beach - Airport offers a restful and convenient stay with room for improvement in amenities and certain services.
Categories
Guests generally appreciate the spacious and comfortable rooms, often noting the clean and relaxing beds. However, some reviews mention dated decor and occasional maintenance issues, such as damaged ceilings and broken towel bars. Noise can be an issue for rooms facing the road or airport, affecting light sleepers. The hotel’s cleanliness extends to common areas like the lobby, which is described as clean and inviting.
Breakfast receives mixed reviews; while many enjoy the variety of options and pleasant location of the breakfast area, others feel the $18 charge is excessive for the quality and selection provided. Some guests were also disappointed by the lack of complimentary breakfast and clear information about breakfast hours.
Parking poses challenges with guests noting unclear dedicated parking, lack of handicapped spots and additional charges that weren't always disclosed during booking. The seedy atmosphere and disorganized state of the parking lot detract from the overall experience.
While the staff generally receive high praise for their friendliness and professionalism, there are occasional criticisms regarding unfriendliness or lack of training. The hotel's three-star rating aligns with mixed feedback: cleanliness and tranquility are strong points, but issues like the absence of microwaves in rooms and booking system frustrations need addressing.
Overall, the Holiday Inn Long Beach - Airport offers a restful and convenient stay with room for improvement in amenities and certain services.
Hotel near Golf Courses
This hotel offers a lounge bar along with a Jacuzzi and an outdoor swimming pool. It is conveniently located near an underground station, providing easy access to various golf courses in the area.
Business Hotel
Holiday Inn provides standard business amenities and services. More specific details on meeting spaces are not available in the provided data.
Hotel with Gym
The hotel includes a fitness center. It offers a convenient option for travelers who want to stay active while on the road.
Hotel with Outdoor Pool
This hotel is tagged as having an outdoor pool.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Long Beach - Airport by IHG, boasts a superb location, drawing positive feedback for its proximity to Long Beach Airport and easy access to major freeways like the I-405. Guests appreciate the convenience of being close to key attractions, such as the Aquarium of the Pacific and the LA Zoo, as well as essential amenities like restaurants and shopping centers. The hotel's location is particularly favored by those with business appointments in the area and its shuttle service to the airport and cruise terminal provides added convenience. The central positioning between the airport and the Long Beach cruise port further enhances its appeal, making it a strategic choice for both leisure and business travelers. Overall, the hotel’s location, combined with a friendly staff and a clean, quiet environment, consistently earns high praise from its guests.
The breakfast experience at Holiday Inn Long Beach - Airport by IHG, presents a mixed bag of reviews. On the positive side, guests appreciated the variety available, including two types of sausages, bacon, scrambled and boiled eggs, potatoes, fresh fruits, oatmeal, muffins and pastries. Many enjoyed the pleasant location of the breakfast area with some highlighting the penthouse restaurant's ambiance and the delightful views from their tables. The selection of food was generally well-received with hot items being served hot, making it easy for guests to grab a decent to-go breakfast.
However, there were significant criticisms regarding the cost and availability. Some guests felt the nearly $18 charge wasn't justified by the quality and selection, describing the breakfast as basic, average or even poor. Others noted difficulties in finding clear information about breakfast hours and were disappointed by the lack of complimentary options, which compounded the issue for those who expected breakfast to be included with their stay. Additionally, there were complaints about limited variety, particularly when the options were restricted to croissants or make-your-own waffles, burned bacon and unappealing eggs, leading some guests to seek breakfast elsewhere. Overall, while there are enjoyable aspects, there is room for improvement, particularly concerning pricing and variety.
The rooms at the Holiday Inn Long Beach - Airport by IHG, are generally noted for their cleanliness and spaciousness with guests repeatedly emphasizing the clean and comfortable nature of the accommodations. Many visitors appreciated the room size and found the beds to be comfortable. However, there were some concerns about dated decor and a few maintenance issues, such as damages to ceilings and broken towel bars.
While some rooms were described as small and in need of renovation, the overall cleanliness and service have received positive remarks. Noise seems to be a recurring issue for rooms facing the road and airport, which may detract from the stay for light sleepers. Additionally, the absence of microwaves in the rooms was noted by some guests. Despite a few drawbacks, many guests found their stays pleasant, pointing out the inviting nature of the rooms.
Visitors to the Holiday Inn Long Beach - Airport by IHG, mostly found the beds to be a restful highlight of their stay. Many guests described the beds as comfortable with several emphasizing just how cozy and relaxing they felt. Phrases like clean and comfortable bed, very relaxing and super comfy paint a favorable picture of the accommodations. Additionally, reviewers often praised the bed linens and pillows, noting their quality and comfort. However, not all feedback was positive; a few guests mentioned that the beds were on the smaller side and others found them uncomfortable. Despite these occasional criticisms, the overall sentiment suggests that most travelers enjoyed a good night's sleep at this hotel.
Holiday Inn Long Beach - Airport, part of the IHG Hotel chain, generally receives positive remarks about cleanliness from its guests. The rooms and facilities are frequently highlighted as clean, well-maintained and up-to-date, providing a comfortable and quiet stay. The lobby is noted for being clean and welcoming, reinforced by a friendly staff. Housekeeping consistently ensures that rooms are well-kept and smelling good, enhancing the overall experience.
Guests appreciate clean and comfortable beds as well as the overall tidiness of the property. The complimentary breakfast is also mentioned positively, contributing to a satisfactory stay. The hotel's convenient location near the airport is another benefit for travelers.
However, some reviews mention issues such as dirty carpets, old and classic interior decoration and maintenance concerns with outdated features in some parts of the hotel. Despite these points, the overall cleanliness often leaves a positive impression on visitors.
The staff at Holiday Inn Long Beach - Airport by IHG, receive a mix of feedback but are frequently praised for their friendly and welcoming demeanor. Many guests noted that the staff went above and beyond to meet their needs with specific commendations for individuals like Felipe and Yevet for their exceptional customer service. The front desk frequently made a positive impression, being described as very friendly and helpful from the moment guests walked in. Restaurant staff were also mentioned for their pleasantness. While some reviews referenced less favorable experiences, noting instances of unfriendliness or lack of training, the overall sentiment leans towards a generally positive and professional staff presence, making stays enjoyable for many visitors.
The guest reviews for parking at the Holiday Inn Long Beach - Airport by IHG, reveal several areas where improvements could be made. Many guests found the dedicated parking unclear and the parking lot distant and not private. There were also concerns about the lack of handicapped spots and finding parking spaces, especially at night. Additional charges for parking were frequently mentioned with fees often not disclosed at the time of reservation, leaving some guests feeling overcharged. Despite the spacious parking area, the inconvenience and seedy atmosphere were noted, as well as the tendency of guests to create their own parking spots, contributing to a disorganized parking situation.
Holiday Inn Long Beach - Airport by IHG, garners mixed feedback from its guests, frequently reflecting its three-star rating. Positively highlighted are the cleanliness and tranquility of the hotel environment with guests appreciating the overall cleanliness and absence of unpleasant odors common in some hotels. This makes for a comfortable and peaceful stay, contributing to a generally favorable guest experience.
However, some guests have voiced concerns about the lack of certain amenities, specifically the absence of a microwave in the rooms, which is noted as a potential inconvenience given the nightly rate of $198. Additionally, there have been issues with the booking system, leading to some guests being charged again upon arrival despite having prepaid their stay. This aspect of the service has caused frustration and disappointment.
Overall, while the hotel's cleanliness and quiet ambiance are strong points, better communication and more comprehensive room amenities could enhance the guest experience.
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Location
Breakfast
However, there were significant criticisms regarding the cost and availability. Some guests felt the nearly $18 charge wasn't justified by the quality and selection, describing the breakfast as basic, average or even poor. Others noted difficulties in finding clear information about breakfast hours and were disappointed by the lack of complimentary options, which compounded the issue for those who expected breakfast to be included with their stay. Additionally, there were complaints about limited variety, particularly when the options were restricted to croissants or make-your-own waffles, burned bacon and unappealing eggs, leading some guests to seek breakfast elsewhere. Overall, while there are enjoyable aspects, there is room for improvement, particularly concerning pricing and variety.
Rooms
While some rooms were described as small and in need of renovation, the overall cleanliness and service have received positive remarks. Noise seems to be a recurring issue for rooms facing the road and airport, which may detract from the stay for light sleepers. Additionally, the absence of microwaves in the rooms was noted by some guests. Despite a few drawbacks, many guests found their stays pleasant, pointing out the inviting nature of the rooms.
Beds
Cleanliness
Guests appreciate clean and comfortable beds as well as the overall tidiness of the property. The complimentary breakfast is also mentioned positively, contributing to a satisfactory stay. The hotel's convenient location near the airport is another benefit for travelers.
However, some reviews mention issues such as dirty carpets, old and classic interior decoration and maintenance concerns with outdated features in some parts of the hotel. Despite these points, the overall cleanliness often leaves a positive impression on visitors.
Staff
Parking
3 Star
However, some guests have voiced concerns about the lack of certain amenities, specifically the absence of a microwave in the rooms, which is noted as a potential inconvenience given the nightly rate of $198. Additionally, there have been issues with the booking system, leading to some guests being charged again upon arrival despite having prepaid their stay. This aspect of the service has caused frustration and disappointment.
Overall, while the hotel's cleanliness and quiet ambiance are strong points, better communication and more comprehensive room amenities could enhance the guest experience.
Yes, Holiday Inn Long Beach - Airport by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Long Beach - Airport by IHG.
No, Holiday Inn Long Beach - Airport by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Long Beach - Airport by IHG.
Yes, Holiday Inn Long Beach - Airport by IHG has a gym.
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