DoubleTree by Hilton Long Island City, NY

Long Island City 40.75858800, -73.94356100 , 38-15 9th St (Show on Map)


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Summary of reviewsAiden by Best Western Long Island City New York receives favorable reviews primarily for its strategic location and guest experience. The hotel's proximity to the subway makes it a convenient base for exploring Manhattan, enhancing its appeal due to value and accessibility. Though the surrounding area receives mixed feedback, the ease of transit to central attractions outweighs negatives.

Guests find the breakfast simple but fresh, with its inclusion in the room rate seen as valuable. However, improved variety and availability could enhance the experience, as selections often diminish early, challenging those with dietary constraints. Nonetheless, it serves as an adequate start before venturing into the city's diverse culinary scene.

The rooms are widely praised for cleanliness and modern amenities, shaped by the hotel's recent renovations. While there are minor challenges like temperature controls and sound insulation, the spaciousness and comfort of the beds, noted for their exceptional cosiness, add significantly to the guests' comfort. This cleanliness is complemented by the staff, who are described as polite, attentive, and welcoming, contributing positively to guest experiences despite occasional service hiccups.

The bedding receives specific commendation for comfort, described as luxurious and ensuring a restful night's sleep. In addition to the overall aesthetic and atmosphere, guests appreciate the value reflective of a three-star establishment, with ratings generally high and leaning towards satisfaction.

Overall, Aiden by Best Western Long Island City New York is recommended for its access to urban adventures, coupled with comfortable accommodations and a welcoming staff. The strategic transit position, combined with good room quality and service, makes it a desirable option for those visiting the city.
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Hotel for Honeymoon

Business Hotel

Hotel with Gym

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3-Star Hotel

Room Types
Double Room with Two Double Beds This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Double Room with Two Double Beds - Hearing Access This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Queen Studio Suite with Sofa Bed This air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Queen Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Room with Bath Tub - Mobility Accessible This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Room with Roll-In Shower - Mobility Access This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Room - Hearing Accessible This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Guest Reviews
Location
Aiden by Best Western Long Island City New York is strategically positioned for those looking to explore the vibrant cityscape of Manhattan with ease. Guests frequently highlight its proximity to the subway, with a station just a short walk away. This convenient access means that Manhattan is only a brief train ride, roughly 15-25 minutes, making it an attractive option for travelers seeking value and connectivity. The location offers excellent value for money, especially given the generally high prices in New York City. While the surrounding neighborhood has been described as less desirable and somewhat concerning at night, the hotel's position near key transportation routes makes it a practical choice for urban adventurers. Despite the mixed reviews about the area, the benefits of quick transit to central attractions and the value for cost leave a positive impression.

Breakfast
The breakfast experience at Aiden by Best Western Long Island City New York evokes a variety of perspectives. On a more positive note, some guests appreciate the simplicity and freshness of the breakfast offerings, which include mini pastries and coffee. For those prioritizing convenience, the hotel's location affords easy access to Manhattan, allowing them to explore local dining options later in the day. The inclusion of breakfast in the price, although sometimes unexpected, is seen as a good value for money, particularly given its free nature.

However, a notable pattern emerges concerning the availability and variety of breakfast items. The limited selection, often running out within an hour of service commencement, seems insufficient for the number of guests staying at the hotel. Several reviews highlight the early depletion of breakfast items, suggesting that only those who rise early can expect to find available offerings. Additionally, the breakfast menu does not cater to diverse dietary needs, featuring mostly sweet pastries that may not suit children or those with specific health concerns like diabetes. While described as simple and plain, the breakfast can serve as an adequate start to the day for those planning to enjoy meals elsewhere in the city.

Overall, while there are positive remarks regarding the breakfast, improvements in variety and availability could enhance the guest experience at the hotel.

Rooms
Aiden by Best Western Long Island City offers a mix of reviews concerning its rooms, with cleanliness consistently highlighted as a positive aspect. Guests frequently praised the rooms for being very clean, and the hotel itself benefited from the sense of being a new and well-maintained property. The spaciousness of some rooms added to the overall comfort, and guests appreciated the comfortable beds, noting that the rooms, although sometimes small, generally came equipped with everything necessary for a pleasant stay, including modern amenities such as coffee machines, ironing boards, and hairdryers.

While some guests experienced issues such as difficulty adjusting the room temperature and the absence of a minibar or refrigerator, the hotel staff's welcoming and friendly demeanor often mitigated these inconveniences. Despite varying opinions on room size, many found the rooms to offer good value for money. However, there were occasional concerns about noise due to thin walls and, in rare cases, issues with room cleanliness upon arrival. Overall, the newness and cleanliness of the hotel, coupled with the comfortable and well-equipped rooms, made it a solid choice for guests looking for accommodation in Long Island City.

Beds
The beds at Aiden by Best Western Long Island City New York have garnered notable praise from guests, reflecting a consistent level of comfort that enhances the overall stay experience. Visitors frequently highlight the beds' exceptional comfort, emphasizing the delightful and cozy nature of both mattresses and pillows. Guests have described the bedding as comfortable and even luxurious, with mattresses that offer a superbly restful night's sleep. Many reviews mention that the beds seem to embrace you, ensuring a satisfying rest. Overall, the emphasis on comfort in the bedding contributes positively to the hotel's reputation, making it a strong choice for travelers seeking relaxation after a day exploring the city.

Cleanliness
Located conveniently near the subway, Aiden by Best Western Long Island City offers easy access to the metro, making it an ideal choice for travelers. While the overall cleanliness standard of the hotel captures a range of opinions, there are positive highlights that emerge from guest reviews. Several visitors appreciated the cleanliness of their rooms, describing them as nice, clean, and well-equipped with comfortable beds. Guests also admired the property for being impeccably clean, reflecting a commitment to maintaining high standards, despite some reports suggesting room cleaning is not automatic and must be requested.

The hotel's newness is palpable, contributing to a fresh, tidy presentation in areas highlighted by guests. Additionally, clean and quiet surroundings, good internet connectivity, and the warmth of smiling and welcoming staff resonated well with travelers. Though some did experience issues with cleaning services, the juxtaposition of clean accommodations and helpful personnel illustrates a mixed but predominantly favorable perspective on Aiden's approach to maintaining guest satisfaction through cleanliness.

Staff
Visitors to Aiden by Best Western Long Island City in New York generally have high praise for the hotel's staff, noting their consistent politeness and willingness to assist. Reminiscent of genuine warmth, the staff is often described as super nice, friendly, and ready to help with any needs or emergencies. Generous hospitality and understanding are highlighted, with mentions of courteous and accommodating behavior that leaves a positive impression.

While the majority characterize the staff as amazing and pleasant, there are occasional critiques concerning service quality and friendliness. However, these are overshadowed by the prevailing sentiment of appreciation for their friendliness, attentiveness, and eagerness to resolve issues. Moreover, the management is acknowledged for their intent to address guest concerns in the future, indicating a willingness to improve and adapt.

Overall, the picture painted by guest reviews suggests a welcoming environment driven by a team dedicated to creating a satisfying experience, even as the property undergoes renovations. Although not without its hiccups, the hotel staff's service continues to stand out as a key element of its appeal.

3 Star
Aiden by Best Western Long Island City New York offers a solid experience characteristic of a three-star establishment. Guests appreciate the aesthetic elements, including the wall decor, rugs, and materials used throughout the hotel, which contribute to a pleasant atmosphere. Overall, the experience is positive, with most visitors rating their stays quite favorably. While there are some limitations, such as the absence of a minibar and privacy reminiscent of a hostel, many guests still find their time at the hotel enjoyable. Ratings from reviews lean towards satisfaction, often scoring between 7 and 9 out of 10, indicating a generally good experience.


No, DoubleTree by Hilton Long Island City, NY doesn't have any pool.

No, a spa isn't available at DoubleTree by Hilton Long Island City, NY.

No, DoubleTree by Hilton Long Island City, NY doesn't allow dogs.

No, parking facilities aren't available at DoubleTree by Hilton Long Island City, NY.

Yes, DoubleTree by Hilton Long Island City, NY has a gym.

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