Ravel Hotel Trademark Collection by Wyndham

Queens , , 8-08 Queens Plaza South (Show on Map)
7.7
Good


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Summary of reviewsRavel Hotel Trademark Collection by Wyndham, nestled in the industrial charm of Queens, offers a blend of urban convenience and tranquility. Its strategic location, just adjacent to the Queensboro Bridge, provides stunning views of Manhattan and its proximity to multiple subway stations ensures efficient connectivity to key parts of New York City. This makes it an attractive choice for budget-conscious travelers seeking to explore the city without staying directly in Manhattan.

Guests often laud the hotel's spacious, modern rooms, many of which feature balconies with breathtaking views. The housekeeping staff generally do a commendable job in maintaining cleanliness and the stylish decor adds to the overall aesthetic appeal. The staff are frequently praised for their friendly, welcoming and accommodating nature with particular mentions of helpful front desk personnel.

However, certain aspects of the hotel receive mixed feedback. While the rooms are generally clean and well-maintained, there are occasional issues with lighting, noise and maintenance. The absence of breakfast services, which was initially advertised, has led to some disappointment, though the staff recommend nearby dining options. For dinner, the immediate lack of on-site dining is offset by the exploration of nearby restaurants, which some guests found enjoyable. The on-site gym, though small, meets basic workout needs.

The hotel's nightlife scene is vibrant with a popular summer rooftop bar that features excellent music and poolside fun. However, the lively atmosphere can be noisy, causing discomfort for some guests. The hotel offers adequate parking options, though additional costs and limited spaces have been noted as drawbacks.

Overall, the Ravel Hotel provides a pleasant and cost-effective stay with its modern rooms, helpful staff and strategic location. It is particularly suited for travelers looking to balance affordability with easy access to New York City's attractions.
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Room Types
King Studio Suite - Mobility Access This suite features a seating area with a sofa bed, a flat-screen TV, a coffee maker and a mini-refrigerator.

Deluxe King Room This room features a flat-screen TV, coffee maker, mini-refrigerator and work desk.

Premier King City View Room This room, featuring views of the city, has a flat-screen TV, coffee maker, mini-refrigerator and work desk.

Studio with Sofa Bed This suite features a seating area with a sofa bed, a flat-screen TV, a coffee maker and a mini-refrigerator.

Superior King Balcony Room This room, featuring a balcony, has a flat-screen TV, coffee maker, mini-refrigerator and work desk.

Queen Room This room features a flat-screen TV, coffee maker, mini-refrigerator and work desk.

Queen Room with Two Queen Beds - First Floor This room features a flat-screen TV, coffee maker, mini-refrigerator and work desk.

Deluxe Queen Room with Two queen Beds - Mobility Access This room features a flat-screen TV, coffee maker, mini-refrigerator and work desk.

Deluxe Queen Room with Two Queen Beds with balcony, Non Smoking This room, featuring a balcony, has a flat-screen TV, coffee maker, mini-refrigerator and work desk.

Deluxe Queen Room - Mobility Access/Non-Smoking This room features a flat-screen TV, coffee maker, mini-refrigerator and work desk.

Guest Reviews
7.7
Good
Location
Nestled in Queens, the Ravel Hotel Trademark Collection by Wyndham offers a somewhat mixed location experience, blending industrial charm and urban convenience. Its setting provides a quieter alternative to Manhattan, though the neighborhood is notably industrial and occasionally deemed sketchy, particularly at night. The hotel stands adjacent to the Queensboro Bridge, presenting guests with breathtaking views of Manhattan and the bridge itself.

Accessibility is a key highlight with multiple subway stations within a 10-15 minute walk, connecting visitors efficiently to Manhattan, Brooklyn and other parts of the city. Despite being a bit remote from bustling dining and shopping options, the proximity to subway lines ensures that major New York attractions are just a short ride away.

Guests frequently mention the stunning vistas from the rooms and balconies, praising the spacious accommodations and modern amenities. However, the surrounding area lacks immediate entertainment and dining venues, contributing to a slightly desolate ambiance at times. For travelers prioritizing affordability and accessibility to Manhattan without staying directly in the city, the hotel's location is considered advantageous.

Ultimately, while the industrial neighborhood may not appeal to everyone, the Ravel Hotel's strategic position offers a balance between tranquility and connectivity, making it suitable for budget-conscious travelers looking to explore New York City with ease.

Breakfast
Guests at the Ravel Hotel Trademark Collection by Wyndham have expressed a consistent disappointment regarding the absence of breakfast services. Despite various platforms and the hotel's own advertisements suggesting that breakfast is included or available for a nominal fee, many patrons discovered upon arrival that breakfast was not being served. This lack of breakfast options was primarily attributed to complications arising from the Covid-19 situation.

An alternative for morning refreshments was the provision of tea, coffee and water, but no meals were available on-site. Some visitors felt misled by the information provided online and were frustrated by the lack of clarity on the hotel's website and booking platforms. Although the hotel does not have an operational kitchen for breakfast, the staff did offer recommendations for nearby breakfast locations within a 15-20 minute walk.

Overall, the absence of breakfast services, especially when advertised otherwise, has led to notable dissatisfaction among guests despite the hotel's other amenities.

Dinner
Guests of Ravel Hotel Trademark Collection by Wyndham have expressed a mixed experience regarding the dining options. On one hand, the on-site restaurant and bar were frequently noted to be closed, often leaving visitors without immediate meal or drink options within the hotel premises. The absence of nearby restaurants and lack of assistance for ordering evening meals also contributed to some inconveniences.

However, the hotel does offer useful guidance on where to find dining options and the distances involved. Although not immediately close, a bit of exploration around the area can lead to nice restaurants and even a charming brewery just five minutes away. Moreover, some guests found walking 15 minutes along the East River not only provided stunning views of downtown and the Empire State Building but also led to discovering some great, quirky dining spots. Additionally, those who attended events like weddings at the hotel praised the quality of the food and drinks on those occasions. In summary, while immediate dining at the hotel can be challenging, exploring surrounding areas can yield satisfying culinary experiences.

Rooms
The Ravel Hotel Trademark Collection by Wyndham offers a variety of experiences for guests, particularly when it comes to room quality. The rooms are generally praised for their spaciousness, modern design and cleanliness. Many guests appreciated the large, comfortable beds and well-appointed bathrooms. Specifically, rooms with balconies offering views of the Manhattan skyline and Queensboro Bridge are often highlighted as a significant advantage, adding to the overall aesthetic appeal.

Several reviews also complement the stylish, cool and modern decor of the rooms, making them visually appealing and enjoyable places to stay. The staff's attention to cleanliness and room organization is frequently noted, contributing to guest satisfaction.

However, the hotel does face some recurring criticisms. Issues such as poor room lighting, noise from nearby construction and insufficient room maintenance were mentioned. Some rooms had problems with cleanliness and required updates or repairs, including mildew in the bathroom and outdated furniture. Additionally, a few reviews mentioned noise disturbances from air conditioning units and construction sites, as well as insufficient soundproofing.

Overall, the Ravel Hotel offers spacious and well-decorated rooms with beautiful views, though some guests encountered maintenance and cleanliness issues that detracted from their experience.

Beds
Ravel Hotel Trademark Collection by Wyndham features predominantly comfortable beds based on guest reviews. Many visitors highlighted the comfort and coziness of the beds, describing them as very comfortable with some mentioning the spaciousness of certain beds, such as the king size. However, not all experiences were positive; some guests found the mattresses either too soft or too hard and a few noted issues with the beds sinking in the middle or having a plastic-like feel.

Complimentary observations include clean and well-maintained bedding, though occasional complaints arose about stain issues and itchy linens. Pillows attracted mixed feedback; while some guests praised their comfort, others found them too small or soft with a few noting an unpleasant smell or a worn-out condition.

Overall, the beds at the Ravel Hotel are generally well-regarded, ensuring a restful stay for most guests, but there's room for improvement in addressing the consistency of the bedding quality and comfort.

Cleanliness
Ravel Hotel Trademark Collection by Wyndham has garnered varying feedback regarding its cleanliness. Many guests appreciated the hotel's cleanliness, describing the rooms as very clean, neat, comfortable and well-maintained. Daily housekeeping was praised with several reviewers noting that the cleaning service was impeccable and custodial services were efficient. Public areas were also mentioned as clean and organized, contributing to positive impressions.

However, there were notable criticisms as well. Several guests reported issues with dust, dirty carpets and unclean bathrooms with some even mentioning mold and mildew. Other guests cited specifics such as stained sheets, dirty windows and unpleasant smells in hallways and rooms. Maintenance appeared to be lacking in some areas with furniture and fittings in need of attention.

The hotel’s modern aesthetic and overall property cleanliness were recognized, although some guests felt that deeper cleaning was necessary, especially in non-high touch areas. While many found the environment to be clean and welcoming, others felt that the property needed renovations with some rooms and common areas appearing worn down and dingy.

In summary, while the Ravel Hotel has positive attributes in cleanliness and daily upkeep, improvements are needed in consistency and thoroughness to meet all guests' expectations.

Staff
Ravel Hotel Trademark Collection by Wyndham has garnered a mix of impressions from guests regarding its staff. Positive comments dominate, highlighting the staff's friendly, welcoming and accommodating nature. Many guests noted the professionalism and courteous demeanor of the front desk and concierge team, often mentioning specific names like Saul, Blane, Xavier and Jaidev, who made their stay particularly pleasant. The housekeeping staff and overall service received high praise for their responsiveness and support.

Guests frequently mentioned the excellent customer service, quick check-in and check-out processes and the helpful and informative approach of the team. The staff's ability to assist with local information and provide a warm atmosphere was also appreciated. A notable mention was made about the night staff and their professionalism.

However, some reviews pointed out inconsistencies and occasional lapses in hospitality with certain staff members described as unhelpful, grumpy or even rude. Instances were mentioned where staff were not attentive to problems and specific criticisms were aimed at the reception team. Despite these few negative remarks, the overarching sentiment reflected a dedicated and friendly team striving to ensure a pleasant stay for their guests.

Wi-Fi
The WiFi at Ravel Hotel Trademark Collection by Wyndham has received mixed reviews from guests. While a few guests noted that the WiFi connection was good for them, many others experienced significant issues. Common complaints included the WiFi being slow, unstable or completely unavailable, making it difficult to connect. Some guests were unable to access the internet in their rooms and had to rely on connections available only on the ground floor. There were also mentions of intermittent connectivity, frequent disconnections and an overall poor quality of service. Guests expressed frustration, especially those who needed a reliable connection for work with some even resorting to using their own hotspots. There were also additional concerns about being charged extra for WiFi. Despite these issues, the hotel staff was often unable to provide satisfactory solutions.

Gym
The gym at the Ravel Hotel Trademark Collection by Wyndham generally receives mixed feedback from guests. While some praised the cleanliness of the facility and appreciated that it included dumbbells and other essential equipment, others found it lacking in size and amenities. Guests noted that though the gym is small, it houses nearly everything needed for a basic workout. However, criticisms include its cramped nature, insufficient equipment and instances where it was found to be unclean. Despite these drawbacks, a few guests still found the gym facilities to be satisfactory for their needs.

Parking
The parking situation at Ravel Hotel Trademark Collection by Wyndham offers a mix of positives and challenges for guests. On the positive side, many reviewers appreciated the availability of parking, describing it as spacious, secure and easy to find. Some guests were able to benefit from free parking and many found street parking easily accessible and an affordable option. Valet parking, though limited and sometimes a bit pricey, also provided convenience for those preferring this service.

However, several issues were noted by guests. The lack of free parking was a common complaint with many feeling the additional costs—ranging from $25 to $38 per day—were excessive. Some guests also mentioned that the photos of the parking lot online were somewhat deceiving and the actual parking area felt unsafe and dilapidated. There were instances where the privatized parking lot was inaccessible upon arrival, leading to frustration.

The limited number of parking spaces was another recurring theme with some guests having to resort to parking on side streets or finding off-site garages far away. Events at the hotel sometimes exacerbated parking issues and some guests reported not having their prepaid parking spot guaranteed. Overall, while parking is available and often convenient, prospective guests should be prepared for potential additional costs and limited availability.

Family
Ravel Hotel Trademark Collection by Wyndham offers a mixed experience for families with children. The hotel has spacious and high-quality family rooms that are praised for their family-friendly atmosphere and safe environment. These rooms are considered pleasant, quiet and reasonably priced, making them suitable for families who need multiple rooms. Guests appreciated the family-friendly accommodations, especially those traveling with young children.

However, there are some drawbacks. The hotel does not seem to offer many activities for children, making it less ideal for longer family vacations. The presence of loud pool parties can be a disturbance, although it may not affect all guests depending on their room location. Some reviews indicate that the hotel environment, particularly due to certain odors, might not be entirely pleasant for families traveling with small children. Despite these issues, for a short stay or a quick family outing, Ravel Hotel provides adequate and pleasant accommodations.

Nightlife
Ravel Hotel Trademark Collection by Wyndham is situated in an area teeming with nightlife options, making it an attractive choice for those looking to explore bars, restaurants and vibrant evening events. Guests frequently note the hotel's proximity to a variety of entertainment spots, including numerous bars and eateries. The summer rooftop bar is a highlight for many, offering a unique venue with excellent music and poolside fun.

However, the lively atmosphere comes with its downsides. Many guests report that the neighborhood can be extremely noisy, particularly due to the constant events and private parties hosted at the hotel. Noise from the rooftop bar and club, which often plays loud music until the early hours, can be heard throughout the property, leading to disrupted sleep and discomfort for some.

The hotel's industrial area location has also raised concerns about safety and a lack of nearby amenities with the nearest subway station being a considerable walk away. Additionally, certain facilities such as the rooftop bar and pool are sometimes closed, leading to disappointment for guests who hoped to enjoy them.

While the nightlife scene around the Ravel Hotel is certainly vibrant and diverse, the persistent noise and occasional closures of key amenities may detract from the overall experience for some visitors. The hotel offers a decent budget option for those who are specifically seeking an active night scene, but it may not be the best choice for those desiring a quieter stay.

4 Star
Ravel Hotel Trademark Collection by Wyndham has been described as a modern 4-star hotel with visually pleasing aesthetics and spacious, chic rooms. The finishings in the rooms are modern and fun, offering great decor inspirations and the bathrooms have a nice and fancy touch. Many guests have found the hotel to be good for its four-star rating, appreciating its modernity and lovely appeal.

However, there are notable concerns that tarnish the four-star reputation of the hotel. Several guests have felt that the hotel does not fully live up to its four-star billing. Issues such as noise, impure rooms and general cleanliness have been pointed out. Moreover, some guests have experienced poor attention from the staff and errors in service. The hotel's location, being 16/20 from the subway station, has also been mentioned as less than ideal.

Overall, while the hotel has some appealing features and offers a good price-quality ratio, it appears that the general consensus questions the justification of its four-star ratings. Many guests expected more in terms of service and amenities from a hotel of this supposed caliber.

Business
Ravel Hotel Trademark Collection by Wyndham offers several amenities catering to business travelers. The hotel provides a comfortable business lounge and a good layout suited for work-related activities. It's recognized as a good business hotel offering functional facilities and is particularly noted for its business-friendly services and secure parking options. The check-in and check-out process is noted to be efficient and straightforward.

Despite these positive aspects, not all reviews reflect complete satisfaction. Some travelers mentioned that certain business facilities were unavailable and noted concerns about the location not being optimal for business needs. There were mixed opinions about the overall suitability for business trips with some finding it adequate for short stays while others felt it did not meet their expectations for a restful business trip. The hotel is also described as being better for business events rather than individual business stays. Overall, Ravel Hotel provides good value for money for business trips, but it may not fulfill all the needs of every business traveler.

Accessible
The Ravel Hotel Trademark Collection by Wyndham offers a welcoming experience with friendly and helpful staff. Guests noted the convenience of several subway lines within a 10-minute walk, providing quick access to Manhattan. The hotel has some rooms with accessibility features, such as an access ramp and facilities designed for mobility-disabled individuals. Additionally, the facility is described as fully accessible with door-to-door accessibility options.

However, some areas need attention. The hotel’s accessible rooms are appreciated, yet there is feedback indicating a need for better access to these rooms. Wheelchair accessibility is lacking with reports of insufficient wheelchairs available and no easy access for wheelchairs in certain parts of the hotel. Limited parking for handicapped guests and instances of broken elevators also contribute to less convenience, particularly for the elderly and handicapped.

For those needing to book a room on short notice, guests have found the process efficient, being able to secure and occupy a room in under an hour. All in all, while the hotel makes significant efforts to be accessible, further improvements could enhance the experience for guests with disabilities.

Honeymoon
The Ravel Hotel Trademark Collection by Wyndham offers an excellent experience for honeymooners seeking a tranquil and romantic getaway. Guests have praised the quiet area where the hotel is located, ensuring a peaceful retreat. The rooms on the third floor are highlighted for their serene atmosphere, while the honeymoon suite is noted to be exceptionally beautiful. Couples can also enjoy a balcony with impressive skyline views, further enhancing the romantic ambiance of the location. As a honeymoon destination, the hotel has received favorable feedback, making it a suitable choice for newlyweds looking to celebrate their special occasion.

Luxury
Ravel Hotel Trademark Collection by Wyndham has been praised for its luxurious bedding, room decor and overall feel, offering a touch of opulence throughout the stay. The hotel boasts a stunning property with exceptional views, contributing to a 5-star experience topped with 5-star service. Guests particularly appreciate the luxurious bathtubs and the general upscale living standards. The common areas are noted for their neat decoration, adding to the sophisticated ambiance. Despite some mentioning that the rooms were not as luxurious as expected and the elevator was outdated, the hotel still manages to deliver luxury at a great price, making it a standout choice for visitors seeking an indulgent stay.

Romantic
The 'Ravel Hotel Trademark Collection by Wyndham' offers an idyllic setting for romantic getaways, making it a favored choice for couples, whether on a honeymoon or celebrating a special occasion. The ambiance is enhanced by its beautiful and calm environment, providing the perfect backdrop for romance. Many guests highlight the spectacular balconies featuring views of Manhattan and the nearby bridge, creating a visual treat that adds to the romantic experience. The atmosphere is described as both relaxing and luxurious with rooms designed to set a romantic mood. Despite occasional issues, such as a leaky balcony, the overall sentiment reflects a place that excels in creating memorable, romantic experiences.

Dog Friendly
The Ravel Hotel Trademark Collection by Wyndham stands out as a dog-friendly destination, ideal for pet owners looking to travel with their furry companions. The hotel welcomes dogs for an additional fee of $70 per night, which is not immediately apparent upon booking. Despite this extra charge, the overall atmosphere is accommodating and friendly towards pets, making it a preferred choice for many.

Guests appreciate the hotel's pet-friendly attitude and the convenience of parking spaces allocated for pet owners. The surrounding area is excellent for walking dogs, adding to the overall suitability of the location for pet travel. The hotel maintains a spotless environment, ensuring a comfortable stay for both pets and their owners.

However, it's important to be aware of the specific rules, such as the requirement to stay with your pet at all times during your visit. While some guests have encountered disappointments regarding pet policies, the majority praise the hotel for its dog-friendly services and amenities, making it a commendable choice for travelers with dogs.


Yes, Ravel Hotel Trademark Collection by Wyndham has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Ravel Hotel Trademark Collection by Wyndham.

Yes, Ravel Hotel Trademark Collection by Wyndham welcomes dogs.

Yes, parking facilities are available at Ravel Hotel Trademark Collection by Wyndham.

Yes, Ravel Hotel Trademark Collection by Wyndham has a gym.

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