Mantra Lorne
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Summary of reviewsMantra Lorne, nestled in the heart of Lorne, stands out primarily for its exceptional beachfront location, providing guests with easy access to the beach, local shops, cafes and restaurants. The hotel's central position allows visitors to enjoy scenic beachside paths, great ocean views and the soothing sounds of waves, enhancing the overall relaxing atmosphere. The well-maintained lush grounds, along with amenities such as tennis courts, an indoor swimming pool, a gym and a spa, further contribute to its appeal, catering to both families and fitness enthusiasts.
Guests consistently praise the breakfast buffet for its wide selection and delicious offerings. The inclusion of breakfast in many room packages enhances its value, making it a significant highlight. The dining environment, quality and variety of options available, including gluten-free ones, add to the enjoyable experience, despite occasional issues with cold food, overcrowding and inconsistent service. The breakfast buffet presentation and fresh food usually provide a great start to the day.
The Larder restaurant delivers a mixed dining experience for lunch and dinner. Positive reviews focus on the delicious and fresh meals, especially the steaks and the pleasant garden views from the restaurant. However, the limited menu selection, high costs and instances of poor service, including cold meals and lengthy delays, detract from the dining experience for some guests. Despite these drawbacks, the ambiance and convenient on-site dining facilities are appreciated by many.
Mantra Lorne’s rooms are generally spacious, clean and well-appointed with many offering beautiful ocean views. The comfort and useful amenities such as kitchenettes and comfortable beds improve the stay for guests. However, there are consistent calls for updates and renovations with issues including dated decor, worn-out furniture and minor maintenance problems. Despite these shortcomings, the rooms are deemed functional and cozy and the dedicated staff help to create a positive overall impression.
Cleanliness at Mantra Lorne is another mixed aspect with many guests finding their rooms tidy and well-kept, while others report issues such as dirty carpets, mould and cobwebs. The communal areas and hotel grounds receive some commendations, though they also suffer from wear and tear. Enhanced cleaning protocols and regular updates could improve the overall guest experience.
The hotel staff receives largely positive feedback. Many guests find the reception staff friendly, helpful and professional, contributing significantly to their enjoyable stays. Named staff members such as Dan and Abbie are frequently praised for their exceptional service. Nonetheless, there are occasional reports of unhelpful or rude behavior, especially from the night manager, impacting service standards.
The free WiFi at Mantra Lorne is generally positive with most guests finding it strong and stable in the rooms. However, connectivity issues are noted in common areas and some guests experience slow speeds or complete failures.
The indoor heated pool and spa facilities are notable highlights, frequently praised for their cleanliness and warmth. Some guests note inconsistencies in maintenance, but overall, the pool area adds significant appeal, particularly for families.
The beachfront location remains a standout feature, offering stunning ocean views, direct beach access and proximity to local attractions. This makes Mantra Lorne a preferred choice for visitors seeking convenience, comfort and natural beauty. Additionally, the tennis courts receive commendation for their excellent condition and ease of use, enhancing the range of activities available to guests.
In conclusion, Mantra Lorne is highly regarded for its prime location, beautiful surroundings and extensive amenities, although some areas require improvements in service consistency and room updates to provide an impeccable guest experience.
Categories
Guests consistently praise the breakfast buffet for its wide selection and delicious offerings. The inclusion of breakfast in many room packages enhances its value, making it a significant highlight. The dining environment, quality and variety of options available, including gluten-free ones, add to the enjoyable experience, despite occasional issues with cold food, overcrowding and inconsistent service. The breakfast buffet presentation and fresh food usually provide a great start to the day.
The Larder restaurant delivers a mixed dining experience for lunch and dinner. Positive reviews focus on the delicious and fresh meals, especially the steaks and the pleasant garden views from the restaurant. However, the limited menu selection, high costs and instances of poor service, including cold meals and lengthy delays, detract from the dining experience for some guests. Despite these drawbacks, the ambiance and convenient on-site dining facilities are appreciated by many.
Mantra Lorne’s rooms are generally spacious, clean and well-appointed with many offering beautiful ocean views. The comfort and useful amenities such as kitchenettes and comfortable beds improve the stay for guests. However, there are consistent calls for updates and renovations with issues including dated decor, worn-out furniture and minor maintenance problems. Despite these shortcomings, the rooms are deemed functional and cozy and the dedicated staff help to create a positive overall impression.
Cleanliness at Mantra Lorne is another mixed aspect with many guests finding their rooms tidy and well-kept, while others report issues such as dirty carpets, mould and cobwebs. The communal areas and hotel grounds receive some commendations, though they also suffer from wear and tear. Enhanced cleaning protocols and regular updates could improve the overall guest experience.
The hotel staff receives largely positive feedback. Many guests find the reception staff friendly, helpful and professional, contributing significantly to their enjoyable stays. Named staff members such as Dan and Abbie are frequently praised for their exceptional service. Nonetheless, there are occasional reports of unhelpful or rude behavior, especially from the night manager, impacting service standards.
The free WiFi at Mantra Lorne is generally positive with most guests finding it strong and stable in the rooms. However, connectivity issues are noted in common areas and some guests experience slow speeds or complete failures.
The indoor heated pool and spa facilities are notable highlights, frequently praised for their cleanliness and warmth. Some guests note inconsistencies in maintenance, but overall, the pool area adds significant appeal, particularly for families.
The beachfront location remains a standout feature, offering stunning ocean views, direct beach access and proximity to local attractions. This makes Mantra Lorne a preferred choice for visitors seeking convenience, comfort and natural beauty. Additionally, the tennis courts receive commendation for their excellent condition and ease of use, enhancing the range of activities available to guests.
In conclusion, Mantra Lorne is highly regarded for its prime location, beautiful surroundings and extensive amenities, although some areas require improvements in service consistency and room updates to provide an impeccable guest experience.
Beachfront Resort
Located directly on the beach in Lorne, offering stunning ocean views and immediate beach access. The resort provides a range of amenities, including restaurants, a pool, and spa services, making it ideal for a beachfront getaway.
Resort near The Beach
As the only beachfront property in Lorne, Mantra Lorne offers direct access to the beach. The resort features landscaped gardens, an indoor heated mineral pool, and on-site dining, encapsulating the Lorne lifestyle with coastal vibes and outdoor leisure.
Family Friendly Resort
Located opposite the beach, this resort offers direct access to family-friendly activities. It features a heated outdoor pool and spa, providing relaxation for parents and fun for kids. The resort also offers self-contained apartments, ideal for families seeking a home-away-from-home experience.
Resort with Swimming Pool
As the only beachfront property in Lorne, Mantra Lorne offers a unique experience with its indoor heated mineral pool and steam rooms. Its extensive gardens, tennis courts, and proximity to the beach make it an ideal choice for both relaxation and recreation.
Heated Pool Indoor Pool Pool Lap Lanes
Resort with Parking
Mantra Lorne offers complimentary parking with a main carpark located outside reception. One-bedroom apartments have allocated car parking spaces, enhancing convenience. Valet parking is also available for guests.
Cheap Resort
While a resort, it can sometimes offer competitive rates, especially during off-peak seasons. It provides a range of amenities and services, making it a good overall value.
Resort with Tennis Courts
Mantra Lorne offers well-maintained tennis courts with complimentary access for guests. Sports equipment like racquets and balls are available for borrowing, and some rooms offer views overlooking the courts.
Resort with Heated Pool
Located in Lorne, this resort features a heated pool and direct beach access. The property offers a relaxing coastal getaway with various leisure facilities.
Resort near Golf Courses
Resort Taking Steps Towards Sustainability
Business Resort
Accessible Resort
Resort with Pool Lap Lanes
Resort with Indoor Pool
Guest Reviews
Nestled in the heart of Lorne, Mantra Lorne boasts an unbeatable beachfront location that places guests just a stone's throw away from everything the town has to offer. The hotel's prime position ensures easy access to the beach, local shops, cafes and restaurants, making it an ideal hub for beachgoers and urban explorers alike. Visitors have praised the convenience of being able to walk to nearby eateries, shopping strips and scenic beachside paths, noting the property's centrality as a standout feature.
Guests consistently highlight the great ocean views available from many rooms, the serene sound of the waves and the beautiful surroundings that contribute to a relaxing and enjoyable stay. The lush grounds of the hotel are well-maintained, adding a touch of charm and tranquility to the experience. Additional amenities such as tennis courts, an indoor swimming pool, a gym and a spa enhance the overall appeal, catering to families and fitness enthusiasts.
In summary, Mantra Lorne's exceptional location right by the beach and close to all of Lorne's main attractions makes it a favored destination for travelers seeking convenience, comfort and natural beauty.
Mantra Lorne's breakfast offerings have garnered a mix of praise and critique from its guests. On the positive side, the breakfast buffet is frequently lauded for its wide selection of dishes and variety. Many guests consistently describe the breakfast as "fantastic," "excellent," and "delicious," with a particular appreciation for the quality and range of options available. The inclusion of breakfast in many room packages adds to its perceived value, making it a highlight for several visitors. Gluten-free and other dietary options are available and appreciated, though some feel that the vegetarian options could be expanded.
The breakfast environment is generally seen as pleasant with some guests noting it as a great start to their day, especially when combined with the hotel's scenic location and amenities like tennis courts. The buffet presentation and freshness of the food are often commended, contributing to an enjoyable dining experience.
However, there are some recurring issues that detract from the dining experience. A few guests have expressed frustrations with cold food and inconsistent service. Overcrowding and long wait times are also mentioned, particularly during busy periods. The quality of coffee has been noted as needing improvement with some finding it undrinkable. Additionally, a few reviews highlight the breakfast as overpriced for the quality and service received.
In summary, while most guests find Mantra Lorne's breakfast offerings to be a significant positive aspect of their stay, a few operational improvements could further enhance the experience.
Mantra Lorne offers a mixed dining experience for its guests with a significant range in quality and service perceptions. The Larder restaurant, a central point for dining, received varying feedback. Many guests found the restaurant's meals delicious, fresh and enjoyable for both breakfast and dinner with steaks being particularly praised for their tenderness and flavor. Dining in the lovely restaurant coupled with pleasant garden views was a highlight for several visitors. Guests appreciated the convenience of having an on-site bar and restaurant with some enjoying the casual beachside dining options and lively beer garden entertainment.
However, there were notable criticisms that could affect the overall dining experience. The limited menu selection, high costs and instances of poor service were frequent points of contention. Several diners encountered cold or underwhelming meals, lengthy service delays and unhelpful staff members. The loud music in the restaurant and issues with room service quality added to the dissatisfaction for some guests.
Despite these drawbacks, many visitors enjoyed the ambiance and found the food quality satisfactory. The dining facilities themselves were well-received and the majority of the restaurant staff were commended for their attentiveness and cordiality. The overall impression of dining at Mantra Lorne remains varied with the potential for great meals but also room for improvements in consistency and service.
Mantra Lorne offers a mix of experiences within its rooms, which are generally noted for their spaciousness and cleanliness. Many guests appreciate the comfort and the well-appointed nature of the rooms, describing them as large and suitable for both short and long stays. The beachfront location and proximity to the main street are highly praised, adding significant value to the stay.
The views, particularly from rooms facing the ocean, are often highlighted as a major positive. A number of guests enjoyed the bright and airy feel of their accommodations along with their helpful amenities such as kitchenettes and comfortable beds. The communal areas and facilities, including the pool and Endota spa, contribute to a pleasant stay.
However, there are consistent mentions of the need for updates and renovations across many of the rooms. Some guests found the decor dated with issues such as worn-out furniture, old carpets and outdated bathrooms. Maintenance and cleanliness presented occasional issues, including musty smells and minor repairs needed. The disparity between the advertised photos and the actual room conditions led to some dissatisfaction.
Despite these drawbacks, the rooms are often described as functional and cozy, capable of providing a comfortable retreat. The dedicated staff and the overall ambiance of the hotel, enhanced by beautiful views and outdoor spaces, leave a positive impression on many visitors.
Overall, while the Mantra Lorne's rooms might benefit from some modernizing, they offer a generally satisfying stay with excellent facilities and an unbeatable location.
The beds at the Mantra Lorne have received mixed reviews from guests with a strong inclination towards comfort being a consistent point of praise. Many guests found the beds to be "comfortable," "super comfortable," and "extremely comfortable," often describing them as the "comfiest beds" they've slept on. Additionally, the bedding quality was generally well-regarded, contributing to an overall positive sleep experience for a significant number of visitors.
However, not all feedback was entirely positive. A notable number of guests experienced issues with the beds being too soft, too hard or having worn-out mattresses, which sometimes led to uncomfortable nights. There were also complaints about beds being two singles pushed together, which some found particularly uncomfortable. The foldout and sofa beds received criticism for their lack of comfort, often being described as too thin or causing sore backs.
In summary, while many guests enjoyed a restful stay on comfortable and cozy beds, others encountered issues that impacted their sleep quality. The feedback indicates that room quality can vary, but the prevailing sentiment is that the bed comfort at Mantra Lorne is generally good with room for some improvements.
Mantra Lorne offers a mixed bag when it comes to cleanliness, according to various guest reviews. On the positive side, many guests highlighted rooms that were notably clean and tidy with some mentioning spotless units and well-maintained, spacious accommodations. The overall cleanliness of certain rooms was frequently praised, suggesting that at least some parts of the property are kept in good condition.
However, a significant number of guests reported issues, ranging from general untidiness to more serious cleanliness problems. Dirty carpets, mould in bathrooms, filthy balconies and outdated rooms with dust and cobwebs were commonly noted. Specific complaints included stained blinds and curtains, bird and spider droppings and scum in the pool area. Some guests found housekeeping services lacking, citing rooms that were not cleaned during their stay and public areas needing more attention.
The property itself also seems to suffer from wear and tear. Several reviews mentioned that the building and furnishings felt old and tired with maintenance needed across various facilities. Despite this, some guests appreciated the well-kept grounds and clean public areas, though this was not universally agreed upon.
Overall, while some areas and rooms at Mantra Lorne receive commendations for their cleanliness, inconsistency in housekeeping and dated facilities bring down the overall experience for many guests. The property’s prime location and good views are appealing, but a more rigorous cleaning regime and updates to the rooms may be needed to meet guests' expectations fully.
Guest reviews for 'Mantra Lorne' highlight a mixed experience with the hotel staff, though there are numerous positive comments. A substantial number of guests found the reception staff to be friendly, helpful and welcoming, often going out of their way to assist and make stays enjoyable. Staff members such as Dan and Abbie received specific praise for their exceptional service. The overall sentiment skews positively with many guests commenting that all the staff, from the front desk to housekeeping, were accommodating, courteous and professional.
However, there were complaints about certain staff members, particularly the night manager and some issues with reception staff being unhelpful or rude. A few reviews indicated a lack of engagement and poor service standards, including slow responses to inquiries and inadequate communication. Specific criticisms noted rude behavior from some staff and instances where management was perceived as inflexible. A limited number of reviews mentioned untrained or dismissive reception staff and difficulties during a large conference which impacted service efficiency.
Despite these negative aspects, the friendly demeanor and helpfulness of most staff members seem to be a redeeming factor, making regular interactions pleasant for many guests. The management and overall service at Mantra Lorne appear to have earned a generally favorable view, particularly for their adaptability and friendliness during the constraints imposed by Covid-19.
Mantra Lorne has garnered a wide range of reviews when it comes to its WiFi services. The majority of guests have reported a generally positive experience, noting that the WiFi connection was strong and stable in all rooms. High-speed WiFi was available and some guests appreciated the good signal they received throughout their stay. A number of reviews mentioned that the free WiFi provided was sufficient for their needs.
However, a few guests encountered some issues. While the in-room WiFi was reliable, others found it problematic in common areas and had trouble connecting to the internet during their stay. Some guests described the free WiFi as very slow, while others highlighted complete connectivity failures. The inconsistency of the WiFi service appeared to be a concern for some, leading to occasional frustrations.
Overall, while the WiFi at Mantra Lorne tends to be strong and effective in most rooms, it presents some challenges in public areas and for those expecting high-speed connections at all times.
Mantra Lorne offers a diverse pool experience, frequently praised for its amenities and cleanliness. Guests often highlight the heated indoor pool, which is described as well-maintained, clean and nicely warm, making it perfect for family enjoyment. The combination of the pool and spa seems to be a favorite with many appreciating their overall condition and loveliness.
However, some discrepancies exist. A few visitors noted that the pool and spa areas could use more consistent maintenance with occasional issues related to cold water temperatures, shutdowns or algae presence. Others mentioned that the spa could sometimes be cold or not operational and the indoor pool was occasionally reported as too chilly. Despite these hiccups, the general sentiment remains positive with the large pool area, convenient location near the beach and excellent additional facilities such as the gym and sauna receiving commendation.
The pool area's cleanliness is a mixed bag, sometimes lauded as pristine but occasionally cited for cleanliness issues like debris, crickets or overcrowding. Guests express that the pool is a major attraction of the hotel, contributing significantly to the property’s appeal, especially with its heated feature and indoor safety during varying seasons. Overall, while some improvements in maintenance and service would be appreciated, Mantra Lorne’s pool and spa facilities are a key highlight for many guests.
Mantra Lorne offers an unbeatable location, being right on the beach, providing guests with easy and direct access to the sandy shores. Many reviewers emphasized the hotel's proximity to the beach, making it effortless to walk to the ocean and enjoy the waves. Not only is the beach just a stone's throw away, but the hotel is also conveniently close to shops and cafes, enhancing the overall experience.
Guests appreciated being able to hear the soothing sound of waves crashing at night and found the hotel's beachfront location perfect for beach lovers. The views from the rooms, especially those with balconies, were often commended for their beauty, offering guests stunning ocean vistas. The property itself is well-maintained and offers various amenities, such as a heated pool by the beach and tennis courts, which add to its appeal.
Overall, Mantra Lorne's location is its standout feature, making it a fantastic choice for visitors looking to stay close to the beach while enjoying comfortable accommodation and easy access to the main attractions of Lorne.
The tennis facilities at Mantra Lorne receive considerable praise from guests. The courts are described as good, fun and well-maintained with access included as a complimentary amenity. The process to book a court is simple and sports equipment, such as racquets and balls, is available to borrow. The location adds to the allure, as some rooms offer views overlooking the tennis courts, adding to the enjoyment of the stay. With general maintenance attending to all courts, their quality remains high. Guests appreciate the availability of various activities, including tennis, mini-golf and a putting green, making it an excellent choice for families seeking diverse recreational options. Overall, the tennis courts are a highlight, contributing significantly to the positive experiences reported by guests.
Mantra Lorne offers free parking, which is considered ample and largely easy to access by many guests. The large parking lot ensures there are enough spaces, although the lack of designated or reserved spots near all rooms often leads to confusion and inconvenience. While some rooms have allocated parking spots that are easy to find, others are far from both the rooms and reception, leading to a longer walk.
Guests appreciate the secure and affordable options, but some have reported challenges such as the parking lot being too dark or dealing with spaces that are too small. Parking arrangements could benefit from clearer instructions and better design to avoid these issues. For those staying in units without dedicated parking, be prepared for potential parking hassles. Despite these issues, many guests found parking manageable and convenient for their stay.
Mantra Lorne has carved a niche as a quintessential family-friendly destination with an array of amenities and activities designed to cater to visitors of all ages. The indoor swimming pool is a highlight, especially cherished by children, making it a hit even on colder days. Families appreciate the versatile accommodation options, such as interconnected rooms and spacious family rooms, which offer ample space and convenience. The hotel’s ambiance is enhanced by its proximity to the beach and other attractions, providing plenty of choices for dining out and exploration.
Guests have praised the multitude of on-site activities that keep everyone entertained. These include putting green golf, tennis, large Jenga, chess and checkers. The family-friendly atmosphere is further supported by communal spaces ideal for socializing and a great outdoor area perfect for family gatherings. High chairs are available in the breakfast area and the complimentary breakfast itself is often highlighted as incredible.
Though a few guests expressed concerns about specific aspects, such as non-kid friendly treatments and pool usage, the overall sentiment remains positive. The resort is particularly recommended for families due to its wide range of kid-friendly amenities and activities, from movie rentals to various outdoor games. Mantra Lorne is a recommended stay for families seeking a mix of relaxation, fun and convenience in a welcoming environment.
Mantra Lorne offers a variety of recreational activities that cater to both individuals and families. Guests have highlighted the availability of facilities such as tennis courts, a pool and a well-equipped gym. Golf enthusiasts can enjoy the hotel's golf greens and mini golf, adding to the diverse options for leisure activities. These amenities contribute to an enjoyable stay, providing ample opportunities for relaxation and recreation.
Mantra Lorne emerges as a reliable choice for business travelers with a range of facilities tailored to meet corporate needs. The venue is particularly suitable for business trips and corporate events, featuring quiet rooms that are ideal for work-related activities. The professional business area and available support make it a practical environment for business engagements. The boardroom facility comes equipped with comfortable seating arrangements, creating an optimal setting for meetings and discussions.
While the business centre has received mixed reviews with some noting it as somewhat decent and others pointing out minor inconveniences like the size and placement of units, it generally meets business expectations. The business facilities and wifi support effectively cater to the requirements of business travelers, ensuring a productive stay. Furthermore, business-related issues are resolved promptly, adding to the overall positive experience.
However, the presence of ongoing conferences could occasionally interrupt meetings and there have been mentions of insufficient seating at breakfast during high occupancy. Despite these minor setbacks, the overall sentiment is that Mantra Lorne stands out as a dependable venue for business purposes, matching the expectations of professionals seeking a conducive environment for their work.
Mantra Lorne offers a largely accessible experience for guests with disabilities, catering well in several key areas. The hotel grounds and outdoor areas are accessible, contributing to the overall ease of navigation within the property. Rooms are designed to be accessible from the outside, enhancing convenience for all guests. Moreover, facilities are within easy reach from the rooms, ensuring a comfortable stay.
However, there are a few areas where accessibility could be improved. The hotel has heritage rooms without lift access, requiring guests to climb stairs. Access to the hotel itself may not be ideal for disabled users and the allocated parking area could be more convenient. Additionally, some guests found the bath's height challenging, even with handrails, especially for older individuals.
Despite these drawbacks, Mantra Lorne maintains a generally accessible environment and is described as clean and comfortable with friendly provisions for disabled guests. Enhanced accessibility features would further improve the experience for all guests.
Guests of Mantra Lorne have mixed opinions about the hotel's heated pool. Many reviews highlight the indoor heated pool as a nice and great amenity, often describing it as warm and clean. The pool also has a shallow end, making it suitable for all ages. However, there are mentions of the pool sometimes being cold or the water not being clean. Guests also noted that the heated pool was occasionally shut. On a more positive note, the spa facilities are frequently praised with terms like awesome and lovely used to describe the experience. Overall, while the heated pool and spa are appreciated amenities, there seem to be occasional issues with maintenance and temperature consistency.
Mantra Lorne's indoor pool receives considerable praise from guests, who find it especially useful on colder days. Many reviews highlight the pool's size and warmth, making it a comfortable option regardless of the weather. Guests frequently mention the pool alongside other well-regarded facilities such as the spa, sauna and tennis courts. The hotel’s location, friendly staff and excellent restaurant add to the overall positive experience. Overall, the indoor pool stands out as a fantastic and well-loved feature, contributing significantly to the enjoyment of a stay at Mantra Lorne.
Mantra Lorne offers visitors a luxurious experience with a few points to note. The hotel provides comfortable and premium beds and many guests found the luxurious rooms spotlessly clean, highlighting the overall luxury accommodations. The in-room facilities, particularly, were praised as amazing and a standout feature of the stay. The interiors of the rooms also received compliments for their high-quality feel, contributing to a high-class environment.
The resort itself is set in a great location, which adds to the luxurious atmosphere, making it an appealing choice for a short stay. However, it's worth being aware that some guests noted that the resort did not fully meet the expectations implied by its luxury status, especially on high-demand periods like Easter where extra costs did not seem justified to everyone. Despite this, many still consider it a great luxury resort with a good balance of natural beauty and quality.
Mantra Lorne is highly praised for its unbeatable beachfront location. Guests repeatedly highlight its position right on the beach, making it an ideal spot for ocean lovers. The hotel offers great views of the ocean from balconies, allowing guests to enjoy the scenic beauty right from their rooms. The convenience of having the beach at your doorstep is frequently mentioned and the location allows for easy walks to various attractions and amenities in the area.
Many reviews emphasize the spectacular and lovely views of the beachfront with some noting the tranquility and beautiful vistas. There is also mention of the exclusive beachfront area that provides direct beach access, contributing to the overall appeal.
Whether guests are staying in units situated centrally by the boardwalk or in rooms offering partial beach views, the proximity to the beach remains a consistent highlight. The property includes a walkway leading directly to the beachfront, enabling quick and easy access to the sand and surf.
Overall, the combination of excellent location, direct beach access and stunning ocean views makes Mantra Lorne a favored destination for those looking to enjoy the beauty of Lorne Beach.
Location Show Map
Location
Guests consistently highlight the great ocean views available from many rooms, the serene sound of the waves and the beautiful surroundings that contribute to a relaxing and enjoyable stay. The lush grounds of the hotel are well-maintained, adding a touch of charm and tranquility to the experience. Additional amenities such as tennis courts, an indoor swimming pool, a gym and a spa enhance the overall appeal, catering to families and fitness enthusiasts.
In summary, Mantra Lorne's exceptional location right by the beach and close to all of Lorne's main attractions makes it a favored destination for travelers seeking convenience, comfort and natural beauty.
Breakfast
The breakfast environment is generally seen as pleasant with some guests noting it as a great start to their day, especially when combined with the hotel's scenic location and amenities like tennis courts. The buffet presentation and freshness of the food are often commended, contributing to an enjoyable dining experience.
However, there are some recurring issues that detract from the dining experience. A few guests have expressed frustrations with cold food and inconsistent service. Overcrowding and long wait times are also mentioned, particularly during busy periods. The quality of coffee has been noted as needing improvement with some finding it undrinkable. Additionally, a few reviews highlight the breakfast as overpriced for the quality and service received.
In summary, while most guests find Mantra Lorne's breakfast offerings to be a significant positive aspect of their stay, a few operational improvements could further enhance the experience.
Dinner
However, there were notable criticisms that could affect the overall dining experience. The limited menu selection, high costs and instances of poor service were frequent points of contention. Several diners encountered cold or underwhelming meals, lengthy service delays and unhelpful staff members. The loud music in the restaurant and issues with room service quality added to the dissatisfaction for some guests.
Despite these drawbacks, many visitors enjoyed the ambiance and found the food quality satisfactory. The dining facilities themselves were well-received and the majority of the restaurant staff were commended for their attentiveness and cordiality. The overall impression of dining at Mantra Lorne remains varied with the potential for great meals but also room for improvements in consistency and service.
Rooms
The views, particularly from rooms facing the ocean, are often highlighted as a major positive. A number of guests enjoyed the bright and airy feel of their accommodations along with their helpful amenities such as kitchenettes and comfortable beds. The communal areas and facilities, including the pool and Endota spa, contribute to a pleasant stay.
However, there are consistent mentions of the need for updates and renovations across many of the rooms. Some guests found the decor dated with issues such as worn-out furniture, old carpets and outdated bathrooms. Maintenance and cleanliness presented occasional issues, including musty smells and minor repairs needed. The disparity between the advertised photos and the actual room conditions led to some dissatisfaction.
Despite these drawbacks, the rooms are often described as functional and cozy, capable of providing a comfortable retreat. The dedicated staff and the overall ambiance of the hotel, enhanced by beautiful views and outdoor spaces, leave a positive impression on many visitors.
Overall, while the Mantra Lorne's rooms might benefit from some modernizing, they offer a generally satisfying stay with excellent facilities and an unbeatable location.
Beds
However, not all feedback was entirely positive. A notable number of guests experienced issues with the beds being too soft, too hard or having worn-out mattresses, which sometimes led to uncomfortable nights. There were also complaints about beds being two singles pushed together, which some found particularly uncomfortable. The foldout and sofa beds received criticism for their lack of comfort, often being described as too thin or causing sore backs.
In summary, while many guests enjoyed a restful stay on comfortable and cozy beds, others encountered issues that impacted their sleep quality. The feedback indicates that room quality can vary, but the prevailing sentiment is that the bed comfort at Mantra Lorne is generally good with room for some improvements.
Cleanliness
However, a significant number of guests reported issues, ranging from general untidiness to more serious cleanliness problems. Dirty carpets, mould in bathrooms, filthy balconies and outdated rooms with dust and cobwebs were commonly noted. Specific complaints included stained blinds and curtains, bird and spider droppings and scum in the pool area. Some guests found housekeeping services lacking, citing rooms that were not cleaned during their stay and public areas needing more attention.
The property itself also seems to suffer from wear and tear. Several reviews mentioned that the building and furnishings felt old and tired with maintenance needed across various facilities. Despite this, some guests appreciated the well-kept grounds and clean public areas, though this was not universally agreed upon.
Overall, while some areas and rooms at Mantra Lorne receive commendations for their cleanliness, inconsistency in housekeeping and dated facilities bring down the overall experience for many guests. The property’s prime location and good views are appealing, but a more rigorous cleaning regime and updates to the rooms may be needed to meet guests' expectations fully.
Staff
However, there were complaints about certain staff members, particularly the night manager and some issues with reception staff being unhelpful or rude. A few reviews indicated a lack of engagement and poor service standards, including slow responses to inquiries and inadequate communication. Specific criticisms noted rude behavior from some staff and instances where management was perceived as inflexible. A limited number of reviews mentioned untrained or dismissive reception staff and difficulties during a large conference which impacted service efficiency.
Despite these negative aspects, the friendly demeanor and helpfulness of most staff members seem to be a redeeming factor, making regular interactions pleasant for many guests. The management and overall service at Mantra Lorne appear to have earned a generally favorable view, particularly for their adaptability and friendliness during the constraints imposed by Covid-19.
Wi-Fi
However, a few guests encountered some issues. While the in-room WiFi was reliable, others found it problematic in common areas and had trouble connecting to the internet during their stay. Some guests described the free WiFi as very slow, while others highlighted complete connectivity failures. The inconsistency of the WiFi service appeared to be a concern for some, leading to occasional frustrations.
Overall, while the WiFi at Mantra Lorne tends to be strong and effective in most rooms, it presents some challenges in public areas and for those expecting high-speed connections at all times.
Pool
However, some discrepancies exist. A few visitors noted that the pool and spa areas could use more consistent maintenance with occasional issues related to cold water temperatures, shutdowns or algae presence. Others mentioned that the spa could sometimes be cold or not operational and the indoor pool was occasionally reported as too chilly. Despite these hiccups, the general sentiment remains positive with the large pool area, convenient location near the beach and excellent additional facilities such as the gym and sauna receiving commendation.
The pool area's cleanliness is a mixed bag, sometimes lauded as pristine but occasionally cited for cleanliness issues like debris, crickets or overcrowding. Guests express that the pool is a major attraction of the hotel, contributing significantly to the property’s appeal, especially with its heated feature and indoor safety during varying seasons. Overall, while some improvements in maintenance and service would be appreciated, Mantra Lorne’s pool and spa facilities are a key highlight for many guests.
Beach
Guests appreciated being able to hear the soothing sound of waves crashing at night and found the hotel's beachfront location perfect for beach lovers. The views from the rooms, especially those with balconies, were often commended for their beauty, offering guests stunning ocean vistas. The property itself is well-maintained and offers various amenities, such as a heated pool by the beach and tennis courts, which add to its appeal.
Overall, Mantra Lorne's location is its standout feature, making it a fantastic choice for visitors looking to stay close to the beach while enjoying comfortable accommodation and easy access to the main attractions of Lorne.
Tennis
Parking
Guests appreciate the secure and affordable options, but some have reported challenges such as the parking lot being too dark or dealing with spaces that are too small. Parking arrangements could benefit from clearer instructions and better design to avoid these issues. For those staying in units without dedicated parking, be prepared for potential parking hassles. Despite these issues, many guests found parking manageable and convenient for their stay.
Family
Guests have praised the multitude of on-site activities that keep everyone entertained. These include putting green golf, tennis, large Jenga, chess and checkers. The family-friendly atmosphere is further supported by communal spaces ideal for socializing and a great outdoor area perfect for family gatherings. High chairs are available in the breakfast area and the complimentary breakfast itself is often highlighted as incredible.
Though a few guests expressed concerns about specific aspects, such as non-kid friendly treatments and pool usage, the overall sentiment remains positive. The resort is particularly recommended for families due to its wide range of kid-friendly amenities and activities, from movie rentals to various outdoor games. Mantra Lorne is a recommended stay for families seeking a mix of relaxation, fun and convenience in a welcoming environment.
Golf
Business
While the business centre has received mixed reviews with some noting it as somewhat decent and others pointing out minor inconveniences like the size and placement of units, it generally meets business expectations. The business facilities and wifi support effectively cater to the requirements of business travelers, ensuring a productive stay. Furthermore, business-related issues are resolved promptly, adding to the overall positive experience.
However, the presence of ongoing conferences could occasionally interrupt meetings and there have been mentions of insufficient seating at breakfast during high occupancy. Despite these minor setbacks, the overall sentiment is that Mantra Lorne stands out as a dependable venue for business purposes, matching the expectations of professionals seeking a conducive environment for their work.
Accessible
However, there are a few areas where accessibility could be improved. The hotel has heritage rooms without lift access, requiring guests to climb stairs. Access to the hotel itself may not be ideal for disabled users and the allocated parking area could be more convenient. Additionally, some guests found the bath's height challenging, even with handrails, especially for older individuals.
Despite these drawbacks, Mantra Lorne maintains a generally accessible environment and is described as clean and comfortable with friendly provisions for disabled guests. Enhanced accessibility features would further improve the experience for all guests.
Heated Pool
Indoor Pool
Luxury
The resort itself is set in a great location, which adds to the luxurious atmosphere, making it an appealing choice for a short stay. However, it's worth being aware that some guests noted that the resort did not fully meet the expectations implied by its luxury status, especially on high-demand periods like Easter where extra costs did not seem justified to everyone. Despite this, many still consider it a great luxury resort with a good balance of natural beauty and quality.
Beachfront
Many reviews emphasize the spectacular and lovely views of the beachfront with some noting the tranquility and beautiful vistas. There is also mention of the exclusive beachfront area that provides direct beach access, contributing to the overall appeal.
Whether guests are staying in units situated centrally by the boardwalk or in rooms offering partial beach views, the proximity to the beach remains a consistent highlight. The property includes a walkway leading directly to the beachfront, enabling quick and easy access to the sand and surf.
Overall, the combination of excellent location, direct beach access and stunning ocean views makes Mantra Lorne a favored destination for those looking to enjoy the beauty of Lorne Beach.
Yes, Mantra Lorne has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Mantra Lorne.
No, Mantra Lorne doesn't allow dogs.
Yes, parking facilities are available at Mantra Lorne.
No, Mantra Lorne doesn't have a gym.
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