Los Cancajos28.64713500,
-17.76010000,
Urbanización El Cerrito N.º21, Playa De Los Cancajos(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsAparthotel El Cerrito stands out as an excellent choice for travelers seeking tranquility combined with convenience. Its scenic location on a hill provides breathtaking views of the sea and the Teide, earning frequent praise for its peacefulness and prime position near essential amenities such as the town center, supermarkets, restaurants, and the beach. The hotel offers superb connectivity to public transportation and the airport, enhancing its accessibility while maintaining a beautifully secluded atmosphere.
The accommodations at Aparthotel El Cerrito are consistently recognized for their spaciousness and comfort, with well-equipped apartments that cater to a pleasant and relaxed stay. Guests appreciate the large size and thoughtful layout of the rooms, alongside high standards of cleanliness that contribute to an impressive accommodation experience. Although some guests find the layout slightly unusual, the overall feedback highlights the ample room provided for relaxation.
Cleanliness is a hallmark of Aparthotel El Cerrito, with guests repeatedly acknowledging the hotel's commitment to maintaining a tidy and serene environment. Regular cleaning services and towel replacements are especially valued, underscoring the hotel's dedication to guest comfort.
The staff at Aparthotel El Cerrito are consistently praised for their exceptional hospitality and attentiveness, enhancing the welcoming atmosphere of the hotel. The reception team, noted for their kindness and efficiency, play a pivotal role in ensuring guests feel at home, contributing to a pleasant overall experience.
The pool area offers a tranquil setting for relaxation, appreciated for its cleanliness and easy access. Although there are minor remarks about the pool's size and water temperature, the overall consensus remains positive, highlighting the peaceful ambiance that complements the hotel's spacious apartments.
While reviews on the bed comfort are mixed, with some guests finding them extremely comfortable and others noting issues with mattress quality, the overall experience at Aparthotel El Cerrito remains largely positive, with many guests recommending it as a peaceful and well-serviced getaway. Show more
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Apartment near The Beach
Located directly on Playa de los Cancajos, this aparthotel offers immediate beach access. The apartments are well-equipped and the complex is designed to provide a comfortable beachside experience.
3-Star Apartment
This modern apartment complex offers comfortable and well-equipped apartments and is ideally situated a short walk away from the beach. It features a swimming pool and is close to Santa Cruz de la Palma Airport.
Apartment where Extra Health & Safety Measures Have Been Taken
Apartments with enhanced cleaning and disinfection protocols. Offers self-catering facilities to minimize contact. Known for its convenience and commitment to guest safety.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other KEEPING THE DISTANCE RECOMMENDED AND USING FACE MASKS
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 70% of the rooms can be occupied
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? NO
Has the hotel closed during the pandemic? Yes Reopening Date: July, 01 2020
This modern complex offers two outdoor swimming pools, one for adults and one for children. It also has a sun terrace and garden area for relaxation.
Dog Friendly Apartment
Apartment with Swimming Pool
Outdoor Pool
Apartment with Free Wi-Fi
Accessible Apartment
Room Types
Standard ApartmentOffering a balcony or terrace, this room features free Wi-Fi, satellite TV and a safe. Rooms come with a well-equipped kitchen including minibar, coffee machine and microwave. Free toiletries and hairdryer are provided.
Triple ApartmentOffering a balcony or terrace, this room features free Wi-Fi, satellite TV and a safe. Rooms come with a well-equipped kitchen including minibar, coffee machine and microwave. Free toiletries and hairdryer are provided.
Apartment with Sea ViewThis apartment features a furnished terrace and free WiFi. There is a kitchenette with a microwave and a coffee machine; and a flat-screen TV with satellite channels is also available.
About Aparthotel El Cerrito
License: REGAGE24e00090775803
Guest Reviews
8.5
Very Good
Location
Nestled on a hill with panoramic views of the sea and the iconic Teide, Aparthotel El Cerrito offers a prime location that guests repeatedly praise. The area is lauded as very quiet and tranquil, ideal for those seeking a serene escape. Despite its peaceful setting, the hotel is conveniently situated near everything, including the town center, supermarkets, restaurants, and the beach. The location is described as superb, with excellent connectivity to public transportation and the airport, making it accessible yet beautifully secluded. The apartments themselves are noted for their cleanliness and spaciousness, often featuring terraces with stunning views of the Atlantic. Friendly and helpful staff, along with clean and well-maintained facilities, enhance the stay, creating a welcoming atmosphere. For travelers seeking a balanced experience of tranquility and convenience, Aparthotel El Cerrito presents an ideal choice.
Rooms
Aparthotel El Cerrito offers an impressive accommodation experience with its large and comfortably designed apartments. Guests consistently appreciate the spaciousness of the rooms, describing them as very nice, well-equipped, and providing everything necessary for a comfortable stay. The apartments are noted for their large size and thoughtful distribution, ensuring a pleasant and quiet environment. Though some mention the layout as somewhat unusual, the overall positive feedback highlights the ample space and high standard of cleanliness. With modern facilities and a comfortable setting, the apartments stand out as an ideal choice for travelers seeking ample room to relax.
Beds
Aparthotel El Cerrito generally receives mixed reviews regarding the comfort of its beds. Several guests mention the beds being comfortable, noting specifically that the beds are large and super comfortable, highlighting a positive aspect of their experience. However, some reviews indicate a lack of consistency in comfort, with mentions of mattresses being a bit hard and old, and bed bases being somewhat uncomfortable. Concerns over the quality of mattresses are pointed out, with some guests describing them as low quality or uncomfortable. Despite these varied experiences, there are moments where bedding receives positive feedback, suggesting inconsistencies in guest experiences at Aparthotel El Cerrito.
Cleanliness
Aparthotel El Cerrito boasts an impressive reputation for cleanliness, consistently highlighted by guests in their reviews. The apartments are frequently described as very clean, providing a spacious and tranquil environment. Many visitors appreciate the regular cleaning service, with towels being replaced every two days. The hotel's commitment to maintaining high standards of cleanliness is widely recognized, contributing to a comfortable stay. However, there are occasional mentions of areas where cleaning could improve. Overall, the cleanliness, coupled with the quiet atmosphere, makes Aparthotel El Cerrito a preferred choice for guests seeking a peaceful and tidy accommodation experience.
Staff
Visitors to Aparthotel El Cerrito consistently commend the hotel staff for their exceptional service and hospitality. The team, particularly at reception, is frequently described as attentive, kind, and welcoming, ensuring guests feel right at home from the moment they arrive. Several reviews highlight the receptionist's service as not only efficient but also charming and personable, contributing to a warm and inviting atmosphere. The staff's responsiveness and willingness to assist have left a lasting impression, enhancing the overall experience for guests who appreciate the attention to detail and the friendly environment they provide. Positioned near the sea, the hotel's location further complements the exceptional service received from the staff, making it a highly recommended choice for travelers seeking comfort and attentive care during their stay.
Pool
The pool at Aparthotel El Cerrito receives a range of impressions from guests who appreciate its peaceful setting and convenient access from their apartments. Many guests highlight the tranquility that surrounds the pool area, creating a serene environment perfect for relaxation. The pool is described as clean and accessible, making it ideal for a refreshing dip, especially for those seeking a quiet escape with few others around.
However, some guests note that the pool may be smaller than desired for the entire complex, suggesting it might not accommodate a larger gathering comfortably. Additionally, a couple of reviews mention that the water can be somewhat chilly and point out areas in need of better cleaning, with concerns about edges appearing a bit black.
Despite these minor critiques, the consensus remains positive, emphasizing its pleasantness, cleanliness, and suitability for a relaxing plunge, particularly in combination with the spaciousness of the apartments. Overall, the pool area is appreciated for its calming ambiance and ease of access, adding to the overall appeal of the hotel as a peaceful getaway.
Yes, Aparthotel El Cerrito has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Aparthotel El Cerrito.
Yes, Aparthotel El Cerrito welcomes dogs.
No, parking facilities aren't available at Aparthotel El Cerrito.