Casa de Campo Hotel & Spa stands out for its tranquil and picturesque setting, offering stunning mountain views perfect for a peaceful escape. Guests appreciate the opportunity to immerse themselves in nature, away from urban noise. Despite its remote location and challenging access road, many find the serene environment worth the effort, especially if visiting with a car.
The spacious and comfortable rooms are frequently praised with clean and stylish decor that adds to a restful stay. The presence of amenities like Jacuzzis and small refrigerators enhances the guest experience. However, there are occasional issues with bathroom maintenance and sound insulation that could be improved.
The hotel's breakfast generally receives positive feedback for its delicious offerings and attentive staff. The American-style breakfast with fruit, eggs, arepa and bread, is enjoyed by many guests, though some mention a need for more variety and quicker service. Dinner services, on the other hand, have garnered mixed reviews due to limited menu options, slow service and the need for takeout reliance.
Cleanliness is another area where Casa de Campo excels overall with numerous reviews highlighting the well-maintained rooms and peaceful atmosphere. However, there have been some lapses reported, particularly in pool maintenance and common areas, which could benefit from more consistent attention.
The staff at Casa de Campo Hotel & Spa stands out for their friendliness and attentiveness, often going above and beyond to ensure a pleasant stay. Notable mentions of exceptional service from individuals like Adrian, Juan Esteban, Felipe and Cristian further underscore the high service quality, despite occasional service delays.
The spa services are highly acclaimed with guests enjoying facilities such as the Jacuzzi, sauna, Turkish bath and excellent massages. While some noted occasional unavailability or lack of certain amenities, the overall spa experience is considered a significant highlight.
The pool areas offer a mixed experience with beautiful surroundings and a heated small pool that guests enjoy. However, the main pool's cold temperature and occasional maintenance issues detract from its appeal. Despite these drawbacks, the pool remains a favored feature for many guests.
Free parking is a convenient feature, though the small size of the parking lot and the poor condition of access roads pose challenges. Nonetheless, the availability of parking is appreciated by visitors.
Casa de Campo Hotel & Spa presents a family-friendly environment with cozy facilities, a small park for children and a welcoming atmosphere for pets. Families find the venue particularly relaxing and ideal for a restful getaway.
In summary, Casa de Campo Hotel & Spa offers a serene retreat with comfortable accommodations, dedicated staff and commendable spa services. Some areas, such as dining options, road access and pool maintenance, could benefit from improvements to enhance the overall guest experience.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 29 hotels in and around Los Zorros