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Summary of reviewsNestled in the charming village of Loudenvielle, 'Vacancéole - Les Jardins de Balnéa' offers an unbeatable location, making it a prime choice for visitors eager to explore the local area. Guests favor the residence for its central position with easy access to a plethora of amenities such as shops, restaurants, leisure activities and not to mention, the tranquil lake and popular Balnéa spa nearby. The pristine mountainous landscape visible from many parts of the property enhances the serene setting suitable for relaxation and outdoor activities, like hiking and skiing, especially with its proximity to the Skyvall cable car.
The apartments are spacious, clean and well-equipped, often featuring large terraces or balconies that offer stunning views, notably of the river and surrounding green spaces. Practical kitchens and functional layouts add to the comfort, making them ideal for longer stays and family visits. Large ski lockers provide convenience for winter sports enthusiasts. While some décor and furniture might benefit from updates and minor cleanliness issues were noted, the overall ambiance remains comfortable and welcoming.
Staff service is consistently praised for its professionalism, friendliness and attentiveness. Guests have frequently mentioned the warm and helpful reception they received, particularly highlighting the young lady at the reception for her exceptional customer service. These positive interactions significantly enhance the overall guest experience.
'Vacancéole - Les Jardins de Balnéa' is notably favorable for skiing enthusiasts, located near key ski resorts like Peyragudes and close to the ski lifts, eliminating the need for car travel. The large ski lockers, in combination with the great location, facilitate easy and convenient access to the slopes.
While the bedding received mixed reviews, some guests found the beds comfortable and the bedding quality acceptable, though many suggested improvements for a more restful sleep experience.
Guests appreciate the peaceful and quiet environment provided by the three-star rated property, which offers good value for money, particularly for budget-conscious travelers. However, some felt that the accommodation might not fully meet their expectations regarding cleanliness and certain amenities.
The property is accessible with most attractions within walking distance. However, improvements for accessibility for guests with disabilities were noted as necessary. On a positive note, the hotel is pet-friendly, offering a convenient environment for those traveling with dogs, complete with scenic walking areas and thoughtful touches like open balconies.
Overall, 'Vacancéole - Les Jardins de Balnéa' stands out for its strategic location, comfortable accommodations and welcoming environment, making it an excellent choice for experiencing the beauty and activities of Loudenvielle and its scenic surroundings. Show more
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Aparthotel near Ski Resorts
Located in Loudenvielle, this aparthotel provides access to the Peyragudes ski resort via the Skyvall gondola. Its proximity to the Balnéa spa is a plus, offering relaxation after a day of skiing.
3-Star Aparthotel
This aparthotel is highly rated by families and solo travelers alike. It is conveniently located near Balnéa thermal leisure center, making it ideal for relaxation and recreation.
Dog Friendly Aparthotel
Accessible Aparthotel
Room Types
Studio with Alcove (4 Adults)This studio offers a balcony or a terrace, a living area with a flat-screen TV and an equipped kitchenette. The bathroom has a bath.
One-Bedroom Duplex (6 Adults)This apartment offers a balcony or a terrace, a flat-screen TV and an equipped kitchenette. The bathroom has a bath. There is a living room with a pull-out bed, a bedroom with 2 single beds and an alcove with 2 bunk beds.
This apartment can be a duplex.
Please note that in the apartments for guests with reduced mobility, the bathroom comes with a bath.
Two-Bedroom Duplex (7 Adults)This apartment offers a balcony or a terrace, a flat-screen TV and an equipped kitchenette. The bathroom has a bath.There is a living room with a pull-out bed, a bedroom with a double bed, a bedroom with a single bed and an alcove with 2 bunk beds.
Three-Bedroom Duplex (9 Adults)This apartment offers a balcony or a terrace, a flat-screen TV and an equipped kitchenette. The bathroom has a bath. There is a living room with a pull-out bed, a bedroom with a double bed, a bedroom with 2 single beds and a sleeping area with a single bed.
Two-Bedroom Duplex (8 Adults)This apartment features a microwave, kitchenware and kitchenette. There is a living room with a pull-out bed, a bedroom with a double bed, a bedroom with 2 single beds and an alcove with 2 single beds or 2 bunk beds..
Three-Bedroom Alcove (10 Adults)This apartment has a stovetop and flat-screen TV. There is a living room with a pull-out bed, a bedroom with a double bed, 2 bedrooms with 2 single beds and an alcove with 2 bunk beds.
One-Bedroom Alcove (6 Adults)This apartment has a stovetop, dishwasher and dining area. There is a living room with a pull-out bed, a bedroom with 2 single beds and an alcove with 2 bunk beds.
Please note that in the apartments for guests with reduced mobility, the bathroom comes with a bath.
Studio - Disability AccessThis studio apartment has a private bathroom with roll-in shower, a flat-screen TV with satellite channels, a kitchenette and a dining area.
Please note that in the apartments for guests with reduced mobility, the bathroom comes with a bath.
One-Bedroom ApartmentThis apartment has a private bathroom with roll-in shower, a flat-screen TV with satellite channels, a kitchenette and a dining area. There is a living room with a pull-out bed, a bedroom with 2 single beds and an alcove with 2 bunk beds.
Please note that in the apartments for guests with reduced mobility, the bathroom comes with a bath.
Two-Bedroom Apartment (6 Adults)This apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a coffee machine, a seating area, a flat-screen TV with satellite channels and a terrace. The unit has 4 beds.
Four-Bedroom Duplex Apartment - (10 Adults)This apartment features 1 living room, 4 separate bedrooms and 1 bathroom with a bath and a shower. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a coffee machine, a seating area, a flat-screen TV with satellite channels and a terrace. The unit has 7 beds.
StudioIn the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 3 beds.
One-Bedroom ApartmentThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace, this apartment also provides a coffee machine, a seating area and a flat-screen TV with satellite channels. The unit offers 5 beds.
Two-Bedroom ApartmentThis apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a coffee machine, a seating area, a flat-screen TV with satellite channels and a terrace. The unit offers 5 beds.
Two-Bedroom ApartmentThis apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The well-fitted kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace, this apartment also features a coffee machine, a seating area and a flat-screen TV with satellite channels. The unit has 5 beds.
Two-Bedroom ApartmentThis apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is comprised of a dining area, a flat-screen TV with satellite channels a coffee machine and a terrace. The unit has 5 beds.
Three-Bedroom ApartmentThis apartment includes 1 living room, 3 separate bedrooms and 1 bathroom with a bath and a shower. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a coffee machine, a seating area, a flat-screen TV with satellite channels and a terrace. The unit has 7 beds.
Three-Bedroom ApartmentThis apartment comprises 1 living room, 3 separate bedrooms and 1 bathroom with a bath. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a coffee machine, a dining area, a flat-screen TV with satellite channels and a terrace. The unit offers 8 beds.
Four-Bedroom ApartmentThis apartment is comprised of 1 living room, 4 separate bedrooms and 1 bathroom with a bath and a shower. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace, this apartment also offers a coffee machine, a seating area and a flat-screen TV with satellite channels. The unit offers 7 beds.
Guest Reviews
7.6
Good
Location
Nestled in the charming village of Loudenvielle, Vacancéole - Les Jardins de Balnéa offers an unbeatable location, making it a prime choice for visitors looking to explore the local area. The residence is ideally situated in the heart of the village, allowing guests easy access to a variety of amenities, including shops, restaurants and leisure activities, all within walking distance. The close proximity to the tranquil lake and the popular Balnéa spa provides a serene setting for relaxation and wellness.
Perfectly positioned for outdoor enthusiasts, the location is central to numerous hiking trails and conveniently near the Skyvall cable car, making it an excellent base for skiing and other alpine activities. Visitors have praised the exceptional views of the surrounding mountainous landscape and parklands, which add to the overall appeal of the stay.
The apartments themselves are well-maintained, clean and offer modern comforts with ample space and pleasant terraces, some featuring picturesque views of the river and green spaces. The quiet and calm environment enhances the relaxing atmosphere, allowing for peaceful walks and easy access to both natural and cultural attractions.
Overall, Vacancéole - Les Jardins de Balnéa stands out for its strategic location paired with a comfortable and welcoming environment, ensuring a delightful stay for anyone wishing to experience the beauty and activities of Loudenvielle and its scenic surroundings.
Rooms
Located in the heart of Loudenvielle, Vacancéole - Les Jardins de Balnéa boasts well-positioned, functional apartments with stunning views of the mountains and proximity to local attractions, including the Balnea spa and Skyvall cable car. Guests frequently praise the spaciousness and bright interiors of the apartments, many of which feature large terraces or balconies perfect for enjoying the picturesque surroundings.
Most apartments at Les Jardins de Balnéa are clean, well-equipped and offer a functional kitchen, making them practical for longer stays. Storage spaces and thoughtful layouts enhance the comfort and usability of the accommodations, especially for families. Ski lockers onsite are reported to be large and convenient for winter visitors.
However, an update to some of the decor and furniture would be beneficial, as guests have noted that certain elements are outdated or in need of maintenance. Some apartments have reported issues like dusty corners, dirty switches and minor repair needs. Additionally, a few bathrooms could use refreshing and more comfortable bedding would improve the sleep quality.
The rooms range in size and suitability with smaller apartments being less ideal for larger groups. Noise can also be an issue for units located above the restaurant terrace. Despite these occasional drawbacks, most find the accommodations comfortable and satisfactory for a mountain getaway.
Staff service and the overall cleanliness are generally appreciated, contributing to a pleasant stay amidst the natural beauty of Loudenvielle.
Beds
Guest feedback on the beds at Vacancéole - Les Jardins de Balnéa reveals a mixed experience, primarily pointing to discomfort and poor quality. Many reviews highlight that both the sofa beds and trundle beds are particularly uncomfortable with thin mattresses and a hard surface that make sleeping difficult. The old and sagging mattresses also contribute to the overall negative perception. Furthermore, the bedding often needs to be arranged by the guests themselves, which could be inconvenient and affect the perceived comfort.
However, there are some positive notes. A number of reviews mention comfortable beds and good bedding quality, particularly in the double rooms. Also, the presence of large beds and sufficient duvets has been appreciated by some guests. Cleanliness receives a range of feedback with several guests noting spotless bed linen while others point to issues like dust and hairs on the beds.
Overall, the bedding situation at the property seems to be an area in need of significant improvement to better meet guest expectations, especially for those looking for a restful night's sleep.
Cleanliness
Guest reviews about 'Vacancéole - Les Jardins de Balnéa' reflect mixed feedback regarding the cleanliness of the accommodations. On a positive note, many guests praised the apartments for being clean, functional and well-maintained. The clean and comfortable bedding, as well as the tidy toiletry facilities, were particularly appreciated. Some reviews noted the cleanliness of the terrace and the studio apartments, adding to the overall experience of a satisfactory stay.
However, a significant number of reviews highlighted areas needing improvement. Various guests pointed out dust accumulation, moldy bathroom grout, sticky furniture and cobwebs both inside and out. Additional cleanliness concerns were raised about stained duvets, dirty mattress protectors and inadequate maintenance of certain facilities such as sinks and lightbulbs. These issues seemed to affect general satisfaction and were consistent themes across multiple reviews.
The reoccurring issues like foul smells, poorly cleaned kitchens and unclean common areas imply shortcomings in the hotel's cleaning and hygiene management. While some rooms and areas were cleaned well, others reflected a lack of thorough maintenance, leading to an uneven standard of cleanliness throughout the property. This inconsistency suggests that improvements could be beneficial for future guests.
Staff
The staff at Vacancéole - Les Jardins de Balnéa consistently receives high marks for their professionalism, friendliness and attentiveness. Guests appreciate the helpful assistance provided by the team before and during their stay, highlighting the great welcome they receive at the reception. The young lady at the reception, in particular, is often noted for being exceptionally pleasant and customer-focused. Many reviews praise the staff's availability, responsiveness and kindness with several guests mentioning that they were happy with the service provided. Despite occasional lapses in communication and friendliness from some receptionists, the overall consensus is that the staff ensures an impeccable reception experience, characterized by prompt service and a welcoming attitude. These positive interactions significantly contribute to the overall pleasant experience at the hotel.
Ski
Vacancéole - Les Jardins de Balnéa stands out as a prime choice for skiing enthusiasts due to its strategic location. Guests repeatedly highlight the property's close proximity to key ski resorts, particularly the Peyragudes resort. The accommodation is practically at the foot of the ski lifts, including the convenient Skyvall cable car, which is just a short walk away, making it easy to reach the slopes without the need for a car.
Additionally, the hotel provides large ski lockers, adding an extra layer of convenience for those eager to hit the slopes swiftly. This central location not only facilitates easy access to skiing but also situates visitors near Loudenvielle’s activities and shops. Beyond skiing, guests have a wealth of activities to choose from, including skateboarding, cinema, dog sledding and even paragliding. The positioning of Vacancéole - Les Jardins de Balnéa is praised as ideal not only for its immediate ski access but also for exploring the broader Louron Valley and Balnea area. All these features make it a commendable base for both winter sports and local adventure.
3 Star
Offering a three-star rating, Vacancéole - Les Jardins de Balnéa boasts an ideal location right in the heart of the village, providing a peaceful and quiet residence for guests. The hotel is noted for its good value for money, making it an attractive choice for travelers seeking budget-friendly accommodation without compromising centrality. While some guests found the comfort to be minimal and the services not quite matching typical hospitality standards, others appreciated the genuine upkeep and consistent quality similar to other properties with the same star rating. The price, however, raised some concerns with a few guests feeling that the cost did not align with their expectations in terms of cleanliness and overall value, especially when compared to alternatives like Airbnb. Overall, the hotel tends to satisfy those looking for a short stay in a central yet tranquil setting, though it might fall short for those with higher expectations regarding price and amenities.
Accessible
Vacancéole - Les Jardins de Balnéa boasts a perfect location with easy access to various amenities and attractions, including Balnea and Lake Genos. The apartments are clean and generally well-equipped, making it convenient for guests to enjoy their stay. Everything is within walking distance, adding to the overall accessibility of the place.
However, the accessibility for guests with disabilities needs improvement. Some guests found the access to rooms difficult and the accommodation did not fully meet the expectations for reduced mobility needs. There were suggestions to install more showers and elevators specifically designed for people with reduced mobility. Additionally, the access to the residence was noted as unsecured, which could pose challenges for some guests. Despite these areas needing attention, the location and clean, well-equipped apartments received positive feedback.
Dog Friendly
'Vacancéole - Les Jardins de Balnéa' offers a pet-friendly environment, providing convenient accommodation for those traveling with dogs. The hotel's great location by the lake is ideal for taking dogs on walks, allowing both pets and owners to enjoy the scenic surroundings. The open balcony design is a thoughtful touch, giving dogs a chance to see what is happening outside, adding to their comfort and reducing stress. A beautiful terrace is available where guests can dine accompanied by their dogs, contributing to a friendly and welcoming atmosphere. Overall, it is a suitable choice for dog owners seeking a pleasant stay with their pets.
No, Vacancéole - Les Jardins de Balnéa doesn't have any pool.
No, a spa isn't available at Vacancéole - Les Jardins de Balnéa.
Yes, Vacancéole - Les Jardins de Balnéa welcomes dogs.
No, parking facilities aren't available at Vacancéole - Les Jardins de Balnéa.
No, Vacancéole - Les Jardins de Balnéa doesn't have a gym.