Lourdes, 9, rue des Pèlerins43.095004,-0.050883(Show on Map)
8.0
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hôtel Atrium receives high praise for its prime location in Lourdes, offering guests a peaceful yet central stay near key attractions, shopping streets and the train station. This blend of tranquility and convenience is complemented by friendly and helpful staff who contribute to a satisfying experience. The hotel also provides good value for money, which guests find appealing.
The breakfast experience is often described as delightful with a generous and varied buffet that includes fresh croissants, ham, baguette, yogurts, juices and fruit salad. Despite some remarks about the lack of variety in certain items, the breakfast's overall quality and quantity are well-appreciated, along with the spacious, light-filled breakfast room.
Rooms at Hôtel Atrium are noted for their cleanliness and comfort, although perceptions about room size vary. Many guests appreciate the spacious and clean rooms, comfortable beds and amenities like air conditioning. However, some find the rooms, particularly the bathrooms, to be on the smaller side. Views from the balconies, especially of the Fort, add a positive touch to the stay.
The hotel shines in terms of cleanliness, consistently earning commendations for its spotless conditions and well-maintained surroundings. The quiet and pleasant atmosphere, stylish furnishings and quality service enhance the overall guest experience.
The staff's exceptional service is frequently highlighted with guests praising their friendliness, attentiveness and willingness to go the extra mile. Their ability to provide valuable local information and speak multiple languages also adds to the positive reviews.
The majority of guests find the beds comfortable, contributing to a restful night’s sleep, although there are occasional mentions of less comfortable mattresses and pillows. The bedding quality generally adds to the hotel's charm and appeal.
Overall, Hôtel Atrium is regarded as a modern, clean and cozy 3-star hotel that offers good value for money. Minor areas for improvement include updating the bathrooms and adding amenities like kettles in the rooms. Despite these suggestions, the hotel provides a pleasant and satisfactory stay for most visitors.
Categories
Dog Friendly
This hotel is a pet-friendly option in Lourdes, providing a comfortable environment for guests traveling with their pets. It ensures a pleasant stay for both humans and their furry friends.
3 Star
Located in Lourdes, this hotel offers a comfortable and practical base for exploring the city. Its central location and essential amenities make it a dependable choice.
Family
Business
Room Types
Single RoomFeatures a flat-screen TV and a private bathroom with a hairdryer.
Classic Double or Twin RoomIncludes a TV, telephone and a private bathroom with toiletries.
Family RoomIncludes a TV, telephone and a private bathroom with toiletries.
This room cannot accommodate an extra bed.
Superior Double or Twin RoomFeatures a flat-screen TV and a private bathroom with a hairdryer.
Double or Twin Room with Castle ViewThis air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony.
Guest Reviews
8.0
Very Good
Review Summaries
Location
The Hôtel Atrium is praised for its prime location in Lourdes, making it an ideal choice for visitors. Guests frequently highlight its proximity to key attractions, such as the sanctuary and pilgrimage sites, all within walking distance. The hotel is positioned in a quiet yet central area, offering a peaceful retreat while still being close to shopping streets and the train station.
Travelers appreciate the combination of value for money, cleanliness and the friendly, helpful staff who enhance the overall experience. The property itself is described as clean with comfortable rooms and great views from some balconies. The availability of parking is another significant advantage noted by visitors with a spacious garage right next to the hotel.
Overall, Hôtel Atrium stands out for its excellent service, convenient location and superb value, making it highly recommended for those looking to explore Lourdes.
Breakfast
Hôtel Atrium offers a delightful breakfast experience that receives high praise from its guests. Many reviews highlight the breakfast as very good, delicious or even fantastic. The buffet includes a satisfying range of both savory and sweet items, such as fresh croissants, ham, jam, baguette, yogurts, juices and fruit salad. Despite some opinions suggesting the breakfast is simple or basic, it often excels in quality and quantity, being described as generous, hearty and varied. Guests appreciate the cleanliness, pleasant atmosphere and the polite and welcoming staff. While there are mentions of limited variety in certain categories like cheeses and cold cuts, overall, the breakfast is considered complete and definitely worth the price. The breakfast room itself adds to the positive experience with its spacious and light-filled environment.
Rooms
The rooms at Hôtel Atrium receive mixed reviews, largely due to varying perceptions of their size. Many guests highlight the spaciousness and cleanliness of the rooms with several noting that these aspects stand out during their stay. The comfort of the rooms, especially the comfortable beds and decent bedding, is frequently mentioned. The addition of air conditioning is appreciated by guests seeking a comfortable environment.
While some guests find the rooms to be just right and perfectly adequate for their needs, others feel that the rooms and particularly the bathrooms, are too small and a bit cramped. This sentiment is echoed by several reviewers who mention the small size of the rooms, indicating it may not meet expectations for those requiring more space.
Guests who stayed in larger rooms with balconies appreciated the views, particularly noting the view of the Fort as a highlight. Despite the varied room sizes, the hotel's cleanliness and the quality of food during breakfast are widely praised, contributing positively to the overall guest experience.
Beds
Hôtel Atrium offers a largely positive sleeping experience based on guest reviews. The majority of comments praise the hotel for its very comfortable beds and clean, comfortable rooms. Many guests specifically mention the bedding, mattresses and pillows as highly comfortable, contributing to a restful night's sleep. The hotel’s well-renovated interior and close proximity to the city center also enhance its appeal. Although a few guests found some mattresses and pillows to be uncomfortable, the overall sentiment points to good quality bedding that ensures a pleasant stay. The staff also receives kudos for their warm welcome and availability, adding to the hotel's charm.
Cleanliness
Hôtel Atrium has consistently received commendations for its impeccable cleanliness, making it a standout choice for travelers seeking a hygienic stay. Reviews frequently highlight the hotel's clean and comfortable surroundings with especially spacious and modernized rooms that come equipped with amenities such as air conditioning, heating, toiletries and a TV. The hotel maintains high standards of cleanliness throughout its premises, earning repeated praise for its spotless conditions.
Guests also appreciate the hotel's quiet and pleasant atmosphere, which is enhanced by its well-maintained and stylish furnishings. Coupled with quality service and a convenient location away from busy streets, it offers good value for money. The kind and welcoming staff further enhance the experience, ensuring that guests feel cared for from check-in to departure. Additionally, the hotel provides a clean and well-located environment with ample breakfast options and a cozy ambiance, making it a reliable choice for a comfortable and hygienic stay. Overall, the cleanliness of Hôtel Atrium receives high marks, contributing significantly to its positive reputation among guests.
Staff
The staff at Hôtel Atrium consistently receive high praise from guests for their exceptional service. Reviews highlight their friendliness, kindness and helpful nature, making visitors feel genuinely welcomed. Many guests noted the warm and friendly reception they received, often accompanied by a genuine smile and proactive assistance.
Several comments emphasize the attentiveness and availability of the staff, who are always ready to provide valuable information about the local area, including recommendations for shops and restaurants. The ability of the staff to communicate effectively, including speaking multiple languages, adds to the overall positive experience of many guests.
Visitors appreciate the staff's willingness to go the extra mile, such as helping with luggage, providing detailed information about Lourdes and even accompanying guests to the train station. This level of dedication ensures a pleasant and stress-free stay.
In addition, many reviews mention the excellent quality-to-price ratio offered by the hotel, attributing much of the value to the top-notch service provided by its staff. Overall, the commendations paint a picture of a hotel where the staff’s warmth and professionalism greatly enhance the guest experience.
3 Star
Hôtel Atrium is generally seen as a very nice 3-star hotel that provides good value for money. The hotel is described as modern, cozy and clean, making it a good choice for travelers. Located conveniently close to the center, it offers a simple yet practical stay. The staff is noted for being very helpful, further enhancing the value for money. However, some areas stand out for needing improvements, such as the bathrooms, which seem a bit old-fashioned and could use renovation. Additionally, a kettle in the room and more comfortable mattresses would enhance guest comfort. Despite these minor drawbacks, the overall experience is positive and guests typically find their stay satisfactory.
FAQ
No, Hôtel Atrium doesn't have any pool.
No, a spa isn't available at Hôtel Atrium.
Yes, Hôtel Atrium welcomes dogs.
No, parking facilities aren't available at Hôtel Atrium.
