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Summary of reviewsHotel Luxembourg consistently receives high praise for its ideal location in the heart of the city. Guests appreciate the hotel's proximity to key attractions such as the Basilica, the Grotto of Lourdes, the cathedral and various dining and shopping options. Despite being centrally located, the hotel maintains a quiet ambiance, offering a peaceful stay.
The breakfast service is highly regarded, providing a hearty and plentiful start to the day. The French-style breakfast is noted for its good value for money with many guests enjoying the generous portions and friendly staff. Although some reviews mention a lack of variety, many still find it a reliable and economical choice.
The hotel rooms have mixed reviews, but positives include their spaciousness, especially for families and high cleanliness standards. Some rooms offer pleasant street views and efficient air conditioning, enhancing the comfort of the stay. However, there are critiques regarding outdated decor, insufficient soundproofing and occasional lapses in cleanliness. Despite these issues, the value for money and overall room comfort, particularly for larger groups, are often highlighted.
Cleanliness across the hotel generally meets expectations with commendations for the well-kept common areas and rooms. Friendly and attentive service from the staff contributes to the overall positive experience. Nonetheless, some guests noted inconsistencies in cleaning standards, which occasionally detracted from their stay.
The exceptional staff at Hotel Luxembourg receive glowing reviews for their friendliness, professionalism and attentiveness. Guests consistently praise the warm and helpful nature of the hotel personnel, enhancing the overall hospitality experience.
Parking is a notable convenience with free on-site or nearby options frequently appreciated by guests. Although the limited number of spaces can be a challenge, the availability of dedicated parking areas adds significant value to the stay.
Bed comfort receives mixed feedback with some guests finding the beds very comfortable, while others report issues with mattress quality. Despite these concerns, the hotel's value for money, friendly staff and convenient amenities remain strong positives.
In summary, Hotel Luxembourg is celebrated for its superb location, friendly staff and good value for money. While there are occasional drawbacks in room updates and bed comfort, the overall experience is positive, making it a commendable choice for visitors to Lourdes. Show more
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Categories
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Room Types
Single RoomThis single room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Double RoomThis double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Twin RoomThis twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Triple RoomThe triple room provides soundproof walls, a seating area, a balcony with a quiet street view as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Quadruple RoomThe quadruple room offers soundproof walls, a seating area, a balcony with a quiet street view as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Family RoomThis family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with a quiet street view. The unit offers 4 beds.
Guest Reviews
6.9
Rated
Location
For those planning a trip to Hotel Luxembourg, the location is consistently praised by guests. Nestled right in the heart of the city, the hotel offers unparalleled proximity to the sanctuary, grotto and central attractions, making it a favorite for both tourists and pilgrims alike. Reviews highlight the convenience of being just a short walk from these key sites, including the Basilica, the Grotto of Lourdes and the city center—ideal for dining and shopping.
Guests also appreciate the quiet ambiance despite the central setting, ensuring a peaceful stay. The hotel’s position near major landmarks is noted as advantageous for various activities, such as the torch-lit retreats and visits to the cathedral and crypt. Additionally, the hotel provides good value for money, combining superb location with attentive staff, cleanliness and overall good service.
Practical amenities such as free on-site parking further enhance the experience, making Hotel Luxembourg a convenient and strategic choice for visitors keen to explore Lourdes with ease.
Breakfast
Hotel Luxembourg offers a breakfast experience that is primarily praised for being hearty, plentiful and providing good value for money. Many guests positively note that the breakfast is very good with some describing it as excellent and abundant. Others highlight that it is reasonably priced and generous, making it suitable for those on a small budget. Guests appreciate the friendly staff and good communication, which enhances the overall breakfast experience.
The breakfast is described as basic or simple, but still sufficient and economical compared to other options. While some reviews mention that it lacks variety or is average, the majority find it to be a solid start to the day. The French-style breakfast, despite being different from an American breakfast with eggs and bacon, is highly regarded. Overall, the breakfast at Hotel Luxembourg is well-received for its completeness and decent quality, making it a reliable and affordable choice for travelers.
Rooms
Rooms at Hotel Luxembourg have garnered mixed reviews, but several positive aspects stand out. Guests frequently describe the rooms as very clean, well-kept and spacious with special praise for the family rooms that can accommodate larger groups. The cleanliness of the hotel garners commendations with many noting the excellent upkeep and well-appointed nature of the spaces. Some rooms offer pleasant street views and efficient air conditioning, contributing to a comfortable stay.
However, several critiques are evident. Many guests point out that some rooms are outdated with issues such as the absence of soundproofing, small and uncomfortable bathrooms and insufficient power outlets. Cleanliness can be inconsistent with reports of rooms that weren't cleaned daily and bathrooms lacking attention to detail. Some rooms are noted for their small size, making them cramped for guests. Additionally, the lack of window shutters and the thin curtains are mentioned as drawbacks, letting in unwanted light.
Comfort issues such as poor-quality mattresses and pillows, along with the overall old-fashioned feel of some rooms, are common complaints. Despite these negative points, the value for money is often highlighted and many consider the rooms to be quite large and comfortable, especially for families.
Beds
Hotel Luxembourg has garnered mixed feedback regarding its bedding. A significant number of guests found the beds to be very comfortable, often highlighting room cleanliness as an added benefit. However, others expressed dissatisfaction, citing issues such as overly soft or old mattresses leading to discomfort. Some described the mattresses as sinking too much in the middle and there were mentions of narrow beds and bedding that wasn't up to standard. Despite these concerns, the hotel is noted for being good value for money, complemented by friendly staff and parking facilities.
Cleanliness
Hotel Luxembourg offers a generally favorable impression regarding cleanliness, though opinions do vary. Many guests found the rooms to be clean and well-kept with positive mentions particularly highlighting the cleanliness of bathrooms, towels and bed sheets. The staff received praise for their friendly and attentive service, contributing to the overall positive experience.
The common areas, including the dining room, staircase and elevator, were also noted for their cleanliness. Guests appreciated the spaciousness of the rooms and the fresh scent upon arrival. The hotel's central location and free parking were additional benefits that guests valued.
However, there were some critical remarks concerning cleanliness. A few guests experienced issues such as rooms not being cleaned between nights, unclean conditions including dirty shower curtains and used underwear left in rooms and generally insufficient cleaning standards in some instances. The hotel's infrastructure, including outdated elements and poor soundproofing, occasionally detracted from the experience.
In summary, while Hotel Luxembourg mostly meets cleanliness expectations with friendly service and a central location, it occasionally falls short in maintaining consistent cleanliness standards in some areas.
Staff
Hotel Luxembourg garners glowing reviews for its exceptional staff who consistently impress guests with their friendliness and attentiveness. Visitors frequently highlight the warm welcome received from the receptionists and emphasize their helpfulness and politeness throughout their stay. The staff’s professional demeanor is further noted with guests appreciating their readiness to answer questions and provide detailed information.
Many reviews describe the hotel personnel as kind, courteous and accommodating, ensuring a comfortable and pleasant experience for all visitors. The attentiveness and anticipation of guests' needs stand out, along with the staff's ability to effectively communicate and assist with logistics.
In addition to the superb location of the hotel, close to key attractions like temples, the staff's warm and supportive nature significantly enhances the overall stay. While there are rare mentions of the staff showing preference towards familiar faces, the overarching sentiment is one of kindness and a genuine willingness to help, making Hotel Luxembourg a commendable choice for travelers seeking exceptional service and a welcoming atmosphere.
Parking
Hotel Luxembourg offers guests a mix of parking options. One of the most appreciated features is the availability of free parking, either within the hotel premises or nearby, ensuring convenience for visitors. The close proximity of the parking areas to the sanctuaries makes it ideal for those looking to explore the area without stress. Despite the small size of the parking area, guests find it makes their stay much easier and many enjoyed the safety of parking directly in front of the hotel.
However, the limited number of parking spaces can be a challenge with some reviews noting the restricted number and the occasional inconvenience of distant parking. Nevertheless, the presence of at least some dedicated parking spaces, including private options, is a valuable addition. The overall consensus suggests that while there may be some hassle due to size and availability, the free and nearby parking adds significant convenience for guests at Hotel Luxembourg.
No, Hotel Luxembourg doesn't have any pool.
No, a spa isn't available at Hotel Luxembourg.
No, Hotel Luxembourg doesn't allow dogs.
Yes, parking facilities are available at Hotel Luxembourg.