Hôtel Paradis
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Summary of reviewsHôtel Paradis in Lourdes is a highly recommended accommodation, especially appreciated for its exceptional location. Centrally situated, the hotel offers easy access to key attractions such as the Sanctuary of the Virgin, the Grotto and the Basilica, alongside shops, restaurants and the city center. The convenience of nearby transportation, including airport shuttles and local buses, enhances its appeal, alongside minimal noise, scenic views of the Gave River and surrounding mountains and accessible parking facilities.
Breakfast receives generally positive feedback, noted for its variety, heartiness and the efficiency of the service, despite some critiques about the lack of variety and quality of certain items. Dinner experiences are mixed: while some guests praise the fresh à la carte menu and kind staff, others face availability issues and find the dining area lacking in atmosphere, suggesting room for improvement in the dining services.
Rooms are lauded for cleanliness, spaciousness and comfort with many guests enjoying impressive views. However, the decor and facilities are outdated with some maintenance issues reported, indicating a need for renovation. Cleanliness is generally seen as good, though inconsistencies exist with some reports of uncleaned areas and maintenance lapses.
The staff stands out for their friendliness, professionalism and multilingual capabilities, contributing significantly to the positive guest experience. The hotel’s complimentary WiFi receives mixed reviews with a fair balance of praise for its speed and criticism for inconsistent connectivity. Parking options are varied and convenient but can be expensive and sometimes overcrowded during busy periods.
Families find the hotel particularly accommodating with spacious family rooms, child-friendly amenities and a welcoming atmosphere. The comfort of the beds is frequently highlighted, though some issues with firmness and pillow comfort are noted.
Overall, while Hôtel Paradis offers a comfortable and convenient stay with significant highlights, some aspects such as room decor, dining services and certain amenities do not quite meet the expectations of a 4-star rating, suggesting potential areas for improvement.
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Breakfast receives generally positive feedback, noted for its variety, heartiness and the efficiency of the service, despite some critiques about the lack of variety and quality of certain items. Dinner experiences are mixed: while some guests praise the fresh à la carte menu and kind staff, others face availability issues and find the dining area lacking in atmosphere, suggesting room for improvement in the dining services.
Rooms are lauded for cleanliness, spaciousness and comfort with many guests enjoying impressive views. However, the decor and facilities are outdated with some maintenance issues reported, indicating a need for renovation. Cleanliness is generally seen as good, though inconsistencies exist with some reports of uncleaned areas and maintenance lapses.
The staff stands out for their friendliness, professionalism and multilingual capabilities, contributing significantly to the positive guest experience. The hotel’s complimentary WiFi receives mixed reviews with a fair balance of praise for its speed and criticism for inconsistent connectivity. Parking options are varied and convenient but can be expensive and sometimes overcrowded during busy periods.
Families find the hotel particularly accommodating with spacious family rooms, child-friendly amenities and a welcoming atmosphere. The comfort of the beds is frequently highlighted, though some issues with firmness and pillow comfort are noted.
Overall, while Hôtel Paradis offers a comfortable and convenient stay with significant highlights, some aspects such as room decor, dining services and certain amenities do not quite meet the expectations of a 4-star rating, suggesting potential areas for improvement.
Hotel near Golf Courses
Situated in Lourdes, this hotel provides access to the Lourdes Pyrénées Golf Club. Guests can easily travel from the hotel to enjoy golf at the nearby course.
Family Friendly Hotel
This hotel is a great choice for families, offering a family-friendly atmosphere and accommodations. It features a play area and toys in the lobby, and the dining options cater to younger guests. It is conveniently located near places of interest.
Dog Friendly Hotel
This hotel stands out for its pet-friendly atmosphere, offering excellent accommodations for travelers with dogs. Pets are not just allowed but welcomed with a good pet policy that ensures a comfortable stay for both pets and their owners.
Business Hotel
Features a meeting room, 3 lounges, and modern amenities such as air conditioning and free Wi-Fi in all rooms. Offers spacious and bright common areas suitable for business interactions.
4-Star Hotel
Located a short walk from the Sanctuaries, Hôtel Paradis features a large outdoor terrace and elegant rooms. It provides a view of the Pyrenees Mountains and is known for its convenient location.
Hotel with Parking
Accessible Hotel
Guest Reviews
Hôtel Paradis boasts an exceptional location that makes it a top choice for visitors to Lourdes. Situated centrally in the city, the hotel is within walking distance to many key attractions, including the Sanctuary of the Virgin, the Grotto and the Basilica. Visitors appreciate the convenience of being close to religious sites, shops, restaurants and the city center, all accessible within a few minutes on foot. This prime location is complemented by the ease of transportation with the airport shuttle and local buses stopping right in front of the hotel.
Guests frequently highlight the minimal noise despite the central positioning, ensuring a peaceful stay. The proximity to a free parking lot and on-site parking facilities adds further convenience for those traveling by car. Scenic views of the Gave River and surrounding mountains enhance the appeal, giving guests a beautiful backdrop to their stay.
The perfect blend of accessibility, tranquility and closeness to significant landmarks makes Hôtel Paradis a highly recommended accommodation choice for pilgrims and tourists alike, aiming to explore the rich cultural and religious heritage of Lourdes.
The breakfast at Hôtel Paradis has received a mixture of praise and criticism from guests. Many reviewers highlight the breakfast as a significant positive aspect of their stay, describing it as very good, excellent and varied. The breakfast is praised for being hearty, plentiful and well-catered, featuring a diverse selection that includes both hot and cold foods. The efficiency of the breakfast service and the self-service model are often appreciated and there are mentions of specific amenities such as fresh juice and a quiet breakfast area.
On the other hand, some guests found the breakfast offerings to be disappointing and not up to the standard expected of a 4-star hotel. Criticisms include the lack of variety, industrial and pre-packaged food items and the absence of certain breakfast staples like fried eggs or bacon. Issues such as the quality of fruits and pastries and non-fresh scrambled eggs were noted. Some guests also felt that the breakfast was overpriced and could be improved by offering more local products and better-quality items.
Despite these criticisms, the overall sentiment remains positive with many guests satisfied with the breakfast, describing it as ample, comprehensive, satisfying and a good value for money. The breakfast's diverse offerings and friendly service contribute significantly to the hotel's appeal.
Travelers staying at Hôtel Paradis had mixed experiences with the dining options. The restaurant at the hotel appears to be quite busy, which some guests found promising. Those who dined there found the à la carte menu good and the food generally fresh. Some guests even described their dinners as excellent and praised the attentiveness and kindness of the staff, particularly the maitre d'hotel.
However, multiple reviews indicate that the restaurant was often closed or only available to specific groups, such as pilgrimage tours, which left many guests unable to dine at the hotel. Additionally, there were comments about the dining area's lack of inviting atmosphere and outdated furniture. Some guests found the dining options limited with basic meals that disappointed, leading to suggestions for improvement.
Availability was another common issue with guests often unable to reserve lunch or dinner on time, particularly as the restaurant sometimes closed by 9 PM. The absence of dinner services due to the pandemic was also mentioned, causing inconvenience for visitors hoping to have meals on site.
While some enjoyed the meal options, overall, the inconsistency in availability and quality suggests there is room for improvement in the dining services at Hôtel Paradis.
Hôtel Paradis offers a variety of room experiences that cater to different needs and preferences. The most consistently praised aspect of the hotel rooms is their cleanliness; numerous guests have highlighted that the rooms and bathrooms are very clean with particular attention to tidy interiors and well-maintained hygiene. Many reviews also commend the spaciousness of the rooms with several mentions of large rooms and comfortable accommodations that make for a pleasant stay.
Comfort is a strong point for Hôtel Paradis with many guests noting comfortable beds and cozy interiors that create an inviting atmosphere. The rooms often offer impressive views, such as those overlooking the Pyrenees or the Gave river, contributing to a positive guest experience.
However, the hotel rooms do show signs of age with many guests noting that the facilities and decor are outdated. This includes worn-out carpets, dated furniture and old-fashioned bathrooms, which detract from the otherwise positive experience. Some rooms feature broken tiles and crumbling furniture, indicating a need for renovation to meet modern standards.
Despite the cleanliness and comfort, the outdated nature of the rooms has led some guests to feel that the hotel does not live up to its 4-star rating with several suggesting that a refresh or upgrade is necessary. There are also occasional mentions of poor room maintenance and issues such as a lack of essential amenities like kettles, fridges and modern TVs in some rooms.
In summary, while Hôtel Paradis excels in providing clean, spacious and comfortable rooms with beautiful views, the outdated decor and some maintenance issues suggest that a renovation could enhance the overall guest experience significantly.
Travelers have shared their thoughts on the bedding at Hôtel Paradis, predominantly emphasizing the comfort provided by the beds and pillows. The consensus highlights a multitude of experiences with comfortable beds described as super comfortable or very comfortable. Quality and comfort seem to be a consistent strong suit with many guests appreciating the good, comfortable bedding and neat beds.
A few guests noted specific praises, such as the beds being spacious and the presence of king-size or double beds adding to the comfort. Cleanliness also receives positive mentions with several reviewers noting clean and comfortable bed linens and white sheets.
However, the reviews do not ignore some areas where improvement is necessary. Some guests experienced discomfort due to firm mattresses, narrow single beds and issues with pillow comfort, including pillows described as small or uncomfortable. There were occasional mentions of early-arrival rooms not having been made up and some beds being likened to hospital beds due to firmness. A few reviews noted a need for more pillows to enhance comfort.
Despite these varied experiences, the overall impression indicates that Hôtel Paradis prioritizes offering comfortable and clean accommodations with most guests able to enjoy a restful sleep during their stay.
Guest reviews for Hôtel Paradis offer a mixed picture regarding the cleanliness of the establishment. Many guests appreciated the general cleanliness, finding the rooms clean, spacious and comfortable. Bathrooms, in particular, were often noted to be very clean and the cleaning staff were frequently described as friendly and diligent. Common areas like the lobby and hallways also received positive mentions for their tidiness.
However, several reviews highlighted significant cleanliness issues. Some guests encountered stained carpets and old furniture, while others reported specific problems such as moldy bathrooms, blocked bathtubs and inadequate cleaning of certain areas like floors and carpets. There were also mentions of dirty linens and rooms that were not cleaned regularly or thoroughly. Specific complaints included dust on lampshades, uncleaned windows and other hygiene lapses, particularly in light of the current pandemic.
Overall, while many praised the hotel's cleanliness and the efforts of the cleaning staff, there was a noticeable inconsistency that suggests room for improvement to meet all guests' expectations.
Hôtel Paradis boasts an impressive reputation for its exceptional staff, frequently praised for their friendliness, professionalism and helpfulness. Comments consistently highlight the warm welcome guests receive with the reception team often mentioned for their courteous, informative service.
Visitors commend the staff for their ability to speak multiple languages, which significantly enhances the guest experience. The front desk personnel, including the highly attentive receptionists and agreeable support staff, are recognized for their efficiency and pleasant demeanor.
During breakfast, the staff's kindness and attentiveness stand out, contributing to a positive start to the day. Housekeeping staff also earn compliments for their friendliness and thorough room maintenance. The staff's genuine attentiveness extends to special circumstances with numerous guests noting the considerate care given to those with specific needs.
Overall, the employees' consistent warmth and professionalism at Hôtel Paradis create an inviting atmosphere, making a lasting impression on its guests.
Hôtel Paradis offers guests complimentary WiFi that is generally well-received for its ease of access and straightforward usability. Many have praised its strong signal and super-fast internet speeds throughout the hotel. However, opinions on the reliability of the connection are mixed. While some guests enjoyed a very good free WiFi connection, others have reported issues with weak signals, sporadic connectivity and in some cases, the WiFi not working at all. Overall, the quality of the WiFi at Hôtel Paradis seems to vary with many positive experiences but also a notable number of complaints regarding its consistency and strength.
Hôtel Paradis boasts several parking options that have garnered mixed feedback from guests. On the positive side, the hotel offers a variety of convenient parking facilities, including secure private parking and an ample free parking lot nearby. Guests found the parking to be generally easy and ultimately convenient with some noting the availability of street parking as well as a nearby public car park that is more affordable than the hotel's own.
Free parking options are a highlight with many reviews appreciating the availability of free parking directly in front of the hotel or very close by. Secure parking adds an element of safety, which guests have found reassuring. Motorcyclists can take advantage of a dedicated garage, adding to the parking convenience.
However, there are some points of contention. The hotel's own parking facilities often come with an extra charge and some guests have found the fees to be high and the parking areas less than ideal, mentioning gravel lots and overcrowded conditions. Availability can also be a concern during busy times and the accessibility to some of the internal parking areas has raised issues.
In summary, while Hôtel Paradis offers a range of parking solutions that cater to both free and paid options, the quality and convenience can vary. Secure and free parking options are appreciated, though guests may encounter occasional challenges with availability and cost.
Hôtel Paradis stands out as a great choice for families looking for a comfortable stay. The hotel receives high marks for its family-friendly atmosphere and accommodations, making it ideal for a family vacation. Parents particularly appreciate the large and spacious family rooms, which can comfortably accommodate families of various sizes, including those traveling with four or even six members. The hotel staff are noted for their friendliness towards families, enhancing the overall welcoming environment.
Kids will enjoy the provided play area and toys available in the lobby, ensuring they are entertained throughout their stay. Dining options also cater to younger guests, adding to the hotel's appeal for families. Reviews highlight the hotel's overall suitability for both short and extended stays with children with many praising it as perfect for family vacations.
The property’s convenient location, close to various places of interest, adds to its appeal, making it easy for families to explore the area. Overall, Hôtel Paradis comes highly recommended for those seeking a family-friendly hotel that offers both comfort and convenience.
Hôtel Paradis has been frequently reviewed as not meeting the standards of a 4-star rating. Many guests noted that the rooms and overall facilities appeared more suited to a 3-star hotel, citing issues such as old and poorly maintained carpets, worn-out towels and inadequate lighting. Cleanliness has been a particular point of concern with reports of dirty bedsheets and stains being common.
While some services, such as breakfast, have been included, the quality was often deemed subpar for a 4-star establishment. Several reviews mentioned minimal amenities and missing facilities expected at this tier. The maintenance of the hotel, including outdated air conditioning and toilets, has also been criticized.
The sentiment across many reviews suggested that the hotel does not justify its 4-star rating with some even arguing it wouldn't qualify for 2-star in other countries. Guests frequently advised that the hotel’s rating should be re-evaluated and advertised more accurately, reflecting a service level more consistent with a 3-star hotel at best.
Despite these criticisms, there were a few mentions of aspects that generally satisfied the basic expectations of a 4-star hotel, but these were overshadowed by the numerous negative points raised by other reviewers. Overall, Hôtel Paradis has struggled to meet the expected standards of its claimed 4-star classification.
Hôtel Paradis is highly recommended for business travelers, offering a range of facilities and services tailored for work-related needs. The hotel provides a business center, conference facilities and meeting rooms, making it a well-equipped venue for business assemblies and serious work endeavors. Guests have noted the convenience it offers for work trips, mentioning the availability of work desk spaces in the rooms that contribute to both space and privacy.
The clean rooms and helpful staff have been praised, enhancing the overall experience for business travelers. Additionally, there are good services specifically aimed at those on business trips. However, a minor issue was mentioned regarding the capability of the invoicing system to enter Tax Identification Numbers (CIF).
Hôtel Paradis offers a commendable level of accessibility for guests with disabilities. The hotel features accessible rooms and ground floor accommodations, ensuring ease of movement for everyone. Many guests found it very easy to access the facilities with specific comments noting that it is quite manageable for wheelchair users. While there is a minor issue with a room featuring a high step, the majority of the hotel’s amenities are designed to be inclusive. Overall, the hotel is praised for its efforts in providing accessible options and making sure guests with disabilities can comfortably enjoy their stay.
Hôtel Paradis stands out for its pet-friendly atmosphere, offering excellent accommodations for travelers with dogs. Guests consistently note the pet-friendly amenities and thoughtful dog-facilitation. Pets are not just allowed but welcomed with a good pet policy that ensures a comfortable stay for both pets and their owners. The hotel’s carpeted rooms make it particularly accommodating for animals. Overall, the welcoming attitude towards animals and the dedicated pet services make Hôtel Paradis a favorable choice for pet owners.
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Location
Guests frequently highlight the minimal noise despite the central positioning, ensuring a peaceful stay. The proximity to a free parking lot and on-site parking facilities adds further convenience for those traveling by car. Scenic views of the Gave River and surrounding mountains enhance the appeal, giving guests a beautiful backdrop to their stay.
The perfect blend of accessibility, tranquility and closeness to significant landmarks makes Hôtel Paradis a highly recommended accommodation choice for pilgrims and tourists alike, aiming to explore the rich cultural and religious heritage of Lourdes.
Breakfast
On the other hand, some guests found the breakfast offerings to be disappointing and not up to the standard expected of a 4-star hotel. Criticisms include the lack of variety, industrial and pre-packaged food items and the absence of certain breakfast staples like fried eggs or bacon. Issues such as the quality of fruits and pastries and non-fresh scrambled eggs were noted. Some guests also felt that the breakfast was overpriced and could be improved by offering more local products and better-quality items.
Despite these criticisms, the overall sentiment remains positive with many guests satisfied with the breakfast, describing it as ample, comprehensive, satisfying and a good value for money. The breakfast's diverse offerings and friendly service contribute significantly to the hotel's appeal.
Dinner
However, multiple reviews indicate that the restaurant was often closed or only available to specific groups, such as pilgrimage tours, which left many guests unable to dine at the hotel. Additionally, there were comments about the dining area's lack of inviting atmosphere and outdated furniture. Some guests found the dining options limited with basic meals that disappointed, leading to suggestions for improvement.
Availability was another common issue with guests often unable to reserve lunch or dinner on time, particularly as the restaurant sometimes closed by 9 PM. The absence of dinner services due to the pandemic was also mentioned, causing inconvenience for visitors hoping to have meals on site.
While some enjoyed the meal options, overall, the inconsistency in availability and quality suggests there is room for improvement in the dining services at Hôtel Paradis.
Rooms
Comfort is a strong point for Hôtel Paradis with many guests noting comfortable beds and cozy interiors that create an inviting atmosphere. The rooms often offer impressive views, such as those overlooking the Pyrenees or the Gave river, contributing to a positive guest experience.
However, the hotel rooms do show signs of age with many guests noting that the facilities and decor are outdated. This includes worn-out carpets, dated furniture and old-fashioned bathrooms, which detract from the otherwise positive experience. Some rooms feature broken tiles and crumbling furniture, indicating a need for renovation to meet modern standards.
Despite the cleanliness and comfort, the outdated nature of the rooms has led some guests to feel that the hotel does not live up to its 4-star rating with several suggesting that a refresh or upgrade is necessary. There are also occasional mentions of poor room maintenance and issues such as a lack of essential amenities like kettles, fridges and modern TVs in some rooms.
In summary, while Hôtel Paradis excels in providing clean, spacious and comfortable rooms with beautiful views, the outdated decor and some maintenance issues suggest that a renovation could enhance the overall guest experience significantly.
Beds
A few guests noted specific praises, such as the beds being spacious and the presence of king-size or double beds adding to the comfort. Cleanliness also receives positive mentions with several reviewers noting clean and comfortable bed linens and white sheets.
However, the reviews do not ignore some areas where improvement is necessary. Some guests experienced discomfort due to firm mattresses, narrow single beds and issues with pillow comfort, including pillows described as small or uncomfortable. There were occasional mentions of early-arrival rooms not having been made up and some beds being likened to hospital beds due to firmness. A few reviews noted a need for more pillows to enhance comfort.
Despite these varied experiences, the overall impression indicates that Hôtel Paradis prioritizes offering comfortable and clean accommodations with most guests able to enjoy a restful sleep during their stay.
Cleanliness
However, several reviews highlighted significant cleanliness issues. Some guests encountered stained carpets and old furniture, while others reported specific problems such as moldy bathrooms, blocked bathtubs and inadequate cleaning of certain areas like floors and carpets. There were also mentions of dirty linens and rooms that were not cleaned regularly or thoroughly. Specific complaints included dust on lampshades, uncleaned windows and other hygiene lapses, particularly in light of the current pandemic.
Overall, while many praised the hotel's cleanliness and the efforts of the cleaning staff, there was a noticeable inconsistency that suggests room for improvement to meet all guests' expectations.
Staff
Visitors commend the staff for their ability to speak multiple languages, which significantly enhances the guest experience. The front desk personnel, including the highly attentive receptionists and agreeable support staff, are recognized for their efficiency and pleasant demeanor.
During breakfast, the staff's kindness and attentiveness stand out, contributing to a positive start to the day. Housekeeping staff also earn compliments for their friendliness and thorough room maintenance. The staff's genuine attentiveness extends to special circumstances with numerous guests noting the considerate care given to those with specific needs.
Overall, the employees' consistent warmth and professionalism at Hôtel Paradis create an inviting atmosphere, making a lasting impression on its guests.
Wi-Fi
Parking
Free parking options are a highlight with many reviews appreciating the availability of free parking directly in front of the hotel or very close by. Secure parking adds an element of safety, which guests have found reassuring. Motorcyclists can take advantage of a dedicated garage, adding to the parking convenience.
However, there are some points of contention. The hotel's own parking facilities often come with an extra charge and some guests have found the fees to be high and the parking areas less than ideal, mentioning gravel lots and overcrowded conditions. Availability can also be a concern during busy times and the accessibility to some of the internal parking areas has raised issues.
In summary, while Hôtel Paradis offers a range of parking solutions that cater to both free and paid options, the quality and convenience can vary. Secure and free parking options are appreciated, though guests may encounter occasional challenges with availability and cost.
Family
Kids will enjoy the provided play area and toys available in the lobby, ensuring they are entertained throughout their stay. Dining options also cater to younger guests, adding to the hotel's appeal for families. Reviews highlight the hotel's overall suitability for both short and extended stays with children with many praising it as perfect for family vacations.
The property’s convenient location, close to various places of interest, adds to its appeal, making it easy for families to explore the area. Overall, Hôtel Paradis comes highly recommended for those seeking a family-friendly hotel that offers both comfort and convenience.
4 Star
While some services, such as breakfast, have been included, the quality was often deemed subpar for a 4-star establishment. Several reviews mentioned minimal amenities and missing facilities expected at this tier. The maintenance of the hotel, including outdated air conditioning and toilets, has also been criticized.
The sentiment across many reviews suggested that the hotel does not justify its 4-star rating with some even arguing it wouldn't qualify for 2-star in other countries. Guests frequently advised that the hotel’s rating should be re-evaluated and advertised more accurately, reflecting a service level more consistent with a 3-star hotel at best.
Despite these criticisms, there were a few mentions of aspects that generally satisfied the basic expectations of a 4-star hotel, but these were overshadowed by the numerous negative points raised by other reviewers. Overall, Hôtel Paradis has struggled to meet the expected standards of its claimed 4-star classification.
Business
The clean rooms and helpful staff have been praised, enhancing the overall experience for business travelers. Additionally, there are good services specifically aimed at those on business trips. However, a minor issue was mentioned regarding the capability of the invoicing system to enter Tax Identification Numbers (CIF).
Accessible
Dog Friendly
No, Hôtel Paradis doesn't have any pool.
No, a spa isn't available at Hôtel Paradis.
Yes, Hôtel Paradis welcomes dogs.
Yes, parking facilities are available at Hôtel Paradis.
No, Hôtel Paradis doesn't have a gym.
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