Hôtel Saint Sauveur

Lourdes 43.09617800, -0.05461400 , 9, Rue Sainte Marie (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHôtel Saint Sauveur in Lourdes enjoys high praise for its exceptional location. Guests frequently highlight its proximity to significant religious sites like the Sanctuary, Basilica and Grotto, allowing easy access to these attractions as well as shops and restaurants. Furthermore, it's conveniently located near the train station, enhancing its appeal for visitors.

The hotel offers a mixed experience with breakfast and dinner. Breakfast receives commendations for its variety and quality with guests appreciating the hearty selection and pleasant meals. However, some note the breakfast could benefit from more diversity and better quality with occasional criticisms of the coffee and repetitiveness of the options. Dinner at the hotel's buffet restaurant is generally appreciated for its variety and efficiency, though some guests feel it lacks consistency and value with occasional complaints about the food being repetitive and expensive.

Rooms at Hôtel Saint Sauveur are typically clean and modern, catering effectively to basic needs. Guests often highlight the cleanliness, functionality and recent renovations, particularly appreciating the duplex rooms suitable for families. However, room sizes are frequently described as small and some guests mention issues with noise, outdated decor in some areas and occasional musty odors.

The hotel's cleanliness is a major positive point with most guests praising the spotless condition of both rooms and common areas, though some note occasional issues with carpets and vacuuming. Staff at Hôtel Saint Sauveur receive high marks for their friendliness, helpfulness and professionalism, contributing significantly to the welcoming atmosphere.

Free Wi-Fi at the hotel offers a satisfactory browsing experience, though guests report occasional issues with weak signals and interruptions, especially in the rooms. Parking is available and secure, but the limited number of spaces and associated fees might be a drawback for some.

Hôtel Saint Sauveur is also noted for its family-friendly atmosphere and practical accommodations, especially the spacious duplex and family rooms. Most guests find their family stays enjoyable, though there are occasional noise complaints.

Beds at the hotel garner mixed reviews with many guests finding them comfortable and clean, while a few find them too firm. The hotel's adherence to its three-star rating is generally seen as adequate, providing reasonable value and amenities for a three-star property, though some guests feel it falls short of their expectations and lacks value for money.

Finally, the hotel is well-suited for guests with disabilities, offering accessible rooms and bathrooms, a manageable elevator and a convenient location near essential amenities. Overall, Hôtel Saint Sauveur provides a mostly positive experience for guests, particularly noted for its prime location, cleanliness and friendly staff.
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Hotel near Golf Courses
Located in Lourdes, this hotel offers convenient access to the Lourdes Pyrénées Golf Club. It is a suitable choice for visitors planning to play golf in the area.

Family Friendly Hotel
This hotel, located in Lourdes, is known for its good service and is a suitable choice for families.

Accessible Hotel
Hôtel Saint Sauveur is listed as an accessible hotel, providing a balance of comfort and accessibility for its guests. The hotel is equipped with a lift, facilitating movement within the building.

Hotel with EV Charging Stations
Located in Lourdes, this hotel lists an EV charging station among its amenities. It also offers private parking, a restaurant, and a bar.

3-Star Hotel
Located in Lourdes, Hôtel Saint Sauveur provides a comfortable stay with easy access to the Sanctuary. It offers a relaxing atmosphere and essential amenities for visitors.

Business Hotel

Hotel with Parking

EV charging stations  


Room Types
Double or Twin Room An air-conditioned room with free Wi-Fi, a flat-screen TV with satellite channels and a private bathroom.

Single Room An air-conditioned room with free Wi-Fi, a flat-screen TV with satellite channels and a private bathroom.

Double Room An air-conditioned room with free Wi-Fi, a flat-screen TV with satellite channels and a private bathroom.

Triple Room An air-conditioned room with free Wi-Fi, a flat-screen TV with satellite channels and a private bathroom.

Quadruple Room This quadruple room features free Wi-Fi, bathrooms, a flat-screen TV with satellite channels and a private bathroom.

Small Single Room This single room has air conditioning, free high speed WiFi access, a satellite TV and radio.

Guest Reviews
8.2
Very Good
Location
Hôtel Saint Sauveur in Lourdes is highly praised for its unbeatable location. Guests consistently highlight the hotel's proximity to significant religious sites like the Sanctuary, Basilica and Grotto, making it incredibly convenient for visitors, particularly those on a pilgrimage. The hotel is described as being just a few minutes' walk from these main attractions with some reviews noting it as being merely steps away or a stone's throw distance. This central position not only offers easy access to the sanctuaries but also to other tourist spots, shops and restaurants in the area. Additionally, the convenience extends to transportation with the property being a short car ride from the train station. Overall, the hotel’s location stands out as a primary feature, ensuring that guests can explore Lourdes effortlessly.

Breakfast
Hôtel Saint Sauveur offers a mixed experience when it comes to breakfast. Many guests appreciated the variety and quality of the breakfast, highlighting it as very good, excellent and even abundant at times. Several noted the presence of a diverse range of products and a hearty selection including cold cuts, pastries, fruits and dairy products. Enjoyable meals from breakfast to dinner were frequently mentioned with some guests praising the breakfast buffet as having a wide choice and being perfect to start the day.

However, some guests indicated that breakfast could be improved, citing issues like lack of diversity, poor quality of food and feeling that the selection was not up to par. The coffee at the brasserie received criticism for being bland. There were also comments about the breakfast being the same every day, not tailored for diabetics and sometimes not matching the quality seen in photos. A few guests found the breakfast to be expensive for what was provided and expressed disappointment in the limited options.

Despite these varied opinions, several guests found the breakfast to be decent, clean and surprisingly nice for the price of the hotel. The hotel staff were also noted for their hospitality, offering flexibility with breakfast timings and providing discount vouchers for selected restaurants in Lourdes. Overall, while there are areas for improvement, the breakfast experience at Hôtel Saint Sauveur has several positive aspects that have been well-received by many guests.

Dinner
The dinner experience at Hôtel Saint Sauveur has received a range of feedback from guests. On the positive side, the buffet restaurant is praised for offering a generous selection of dishes with many guests noting it as an excellent option with good variety. Some appreciate the straightforward and satisfactory nature of the buffet meals, finding the quality consistent and the service efficient. A few reviews highlight specific meals, such as steak and French onion soup, as being disappointing. There are negative mentions regarding the lack of variety with some guests feeling the meals were repetitive and not well-suited for vegetarians. Additionally, some diners expressed dissatisfaction with the quality relative to the price, noting it as expensive and not great value. While the food service was sometimes seen as simple and adequate, there were occasional comments about cold dishes and unappetizing cafeteria-like presentation. Overall, while the buffet has its strengths with variety and efficiency, it seems to fall short on consistency and value for some guests.

Rooms
Hôtel Saint Sauveur's rooms offer a mix of experiences, featuring both modern renovations and varying levels of comfort. On the positive side, guests frequently note that the rooms are very clean, well-maintained and practical, especially the duplex rooms with additional bathrooms, which are appreciated by families or larger groups. The newly refurbished rooms are bright and modern, contributing to a pleasant stay. Many guests found the rooms to be comfortable and well-decorated, showcasing a pleasing blend of functionality and aesthetics.

However, some recurring issues persist. The room sizes are commonly described as small and cramped with several guests encountering noise from the street and hotel corridors. The functionality of the air conditioning also poses challenges for some and there are instances where rooms appear outdated or not as advertised, particularly on online booking platforms. Additionally, some rooms suffer from musty odors and a carpeted environment that can feel somewhat dated.

Overall, Hôtel Saint Sauveur provides clean, modern rooms that fulfill basic needs effectively, although the compact size and occasional mismatch with promotional photos can be drawbacks for some travelers.

Beds
Hôtel Saint Sauveur's beds receive a mix of feedback with many guests praising their comfort and cleanliness. Most reviews highlight the beds as being comfortable with several mentions of clean and comfy bedding. Guests frequently describe the beds as firm, which seems to be appreciated by some, though a few visitors found them too hard for their liking. There are also mentions of the beds being reasonably comfortable and decent.

There were isolated concerns about bed bugs and preferences for larger or double beds, but overall, the hotel appears to maintain a generally good standard with its bedding. The reviews also mention small room sizes, which might affect bed preferences and overall comfort for some. Additionally, amenities such as comfortable bedding, kettle and hairdryer are noted, adding to the convenience of the stay.

Cleanliness
Hôtel Saint Sauveur boasts an impressive level of cleanliness that earns consistent praise from its guests. Most reviews highlight the hotel's clean and comfortable environment with several descriptive mentions of the rooms being recently renovated, clean and well-maintained. The hotel's high standards of cleanliness are frequently noted with many guests appreciating the spotless condition of both their rooms and common areas. Daily housekeeping ensures fresh and clean towels, contributing to the overall high cleanliness.

However, some guests pointed out issues with the carpets, describing them as old, stained and sometimes smelly. Occasional lapses in vacuuming and dusting, as well as floor and tile cleanliness, were noted. Despite these minor issues, the hotel's commitment to cleanliness is dominant in the feedback, making it a top choice for travelers prioritizing hygiene. The hotel also benefits from friendly staff and a convenient location, enhancing its appeal.

Staff
Located in the heart of the city, Hôtel Saint Sauveur is frequently praised for its exceptional staff. Guests repeatedly highlight the friendliness, helpfulness and attentiveness of the team, particularly noting the warm receptions and courteous demeanor at the front desk. The staff are described as very skilled, professional and always available to assist, making guests feel welcomed and well taken care of during their stay. Many reviews emphasize the staff's ability to communicate effectively, even speaking multiple languages like Spanish. While a few reviews mentioned areas for improvement such as busy schedules and the need for more customer service training, the overall sentiment is overwhelmingly positive. Guests commonly appreciate the pleasant and welcoming atmosphere created by the team, from breakfast to dinner, enhancing the overall experience at this well-regarded hotel.

Wi-Fi
Hôtel Saint Sauveur offers a mixed experience when it comes to their Wi-Fi service. Many guests have noted that the internet speed is respectable with some even describing it as high-speed. A good connection is available in certain parts of the hotel, providing a decent browsing experience. However, it isn't always reliable; some visitors have experienced weak signals and consistent interruptions, particularly in the rooms. Despite these issues, when the Wi-Fi does work, it generally offers satisfactory performance for casual use.

Parking
Hôtel Saint Sauveur offers secure parking options with attentive staff, providing peace of mind for guests who manage to secure a spot. However, parking at the hotel can be challenging due to a limited number of spaces and difficulty in accessing the parking lot. The hotel clearly communicates parking charges, which some guests find to be on the higher side with fees ranging from 13 to 18 euros per day. Despite the added cost, many appreciate the convenience of on-site parking, though it is recommended to reserve a spot in advance. Overall, while the availability of parking is limited and navigating parking in Lourdes can be a hassle, securing a spot at Hôtel Saint Sauveur is a reliable option for those who manage to reserve in advance.

Family
Hôtel Saint Sauveur is highly regarded for its family-friendly atmosphere and practical accommodations that make it a great choice for those traveling with children. The duplex and family rooms are particularly noted for their spaciousness and comfort, offering good amenities that cater well to family needs. Its ideal location near pilgrimage sites in Lourdes is frequently praised, making it convenient for families visiting for religious purposes. While some guests mentioned the noise of children from neighboring rooms, most found their family trips to be enjoyable and the hotel's atmosphere welcoming and simple.

3 Star
Hôtel Saint Sauveur has garnered mixed reviews regarding its three-star rating with some guests describing the hotel as meeting the standard expectations for a three-star property. Phrases such as good value for three-star rating and three-star amenities met expectations highlight that the hotel provides a reasonable level of service and facilities typical for its rating. The cleanliness and functionality of the hotel were noted positively with terms like functional, clean three-star hotel being mentioned more than once.

However, not all feedback was positive. Some guests found the hotel disappointing for a three-star place and felt that it was expensive for being 3 stars. Criticisms included poor value for money and an especially harsh review calling it far from being worth 3 stars and comparing it to a guesthouse. The breakfast and restaurant services were described as horrible by some guests, indicating areas where the hotel might need significant improvement.

In summary, while Hôtel Saint Sauveur aligns with the basic expectations of a three-star hotel, opinions on its value and certain services vary, suggesting potential visitors temper their expectations accordingly.

Accessible
Hôtel Saint Sauveur is well-suited for guests with disabilities, offering a range of features that cater specifically to their needs. The hotel boasts rooms and bathrooms that are well adapted and easily accessible for individuals with limited or reduced mobility. Despite its small size, the elevator is manageable and provides necessary access throughout the hotel. The location is also highly convenient with numerous restaurants, shops and supermarkets close by, ensuring that guests have access to good local facilities. Additionally, there is plenty of nearby parking available, making it easy for those with mobility issues to enjoy the nearby activities and services.


No, Hôtel Saint Sauveur doesn't have any pool.

No, a spa isn't available at Hôtel Saint Sauveur.

No, Hôtel Saint Sauveur doesn't allow dogs.

Yes, parking facilities are available at Hôtel Saint Sauveur.

No, Hôtel Saint Sauveur doesn't have a gym.

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