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3-Star Hotels Taking Steps Towards Sustainability in Low Team
8 HOTELS IN AND AROUND LOW TEAMRanking can be influenced by the commissions we receive.8 hotels nearby!
$
+3
Info
Summary of reviews
Hotel Express Newcastle Gateshead offers a budget-friendly and strategically located option for visitors to Newcastle and Gateshead. Its prime location, close to Newcastle city centre and local attractions, is frequently highlighted by guests, who find it convenient for exploring the city or attending events. The hotel is easily accessible by nearby bus and metro stations and offers the added benefit of onsite free parking, which is praised for its ample space and security measures, enhancing the overall guest experience.
The breakfast at the hotel receives a mix of reviews. Positively, many guests commend the breakfast for being a good value, particularly enjoying the freshly cooked Full English breakfast. Friendly service and the inclusion of breakfast in the room rate are appreciated. However, some guests have noted inconsistencies in quality, presentation and cleanliness of the dining area.
Room quality presents a varied experience. Many guests appreciate the spacious family rooms, comfortable beds and well-equipped amenities. Nonetheless, numerous reviews point to maintenance and cleanliness issues such as outdated decor, mold, broken fixtures and unpleasant odors. Ensuring rooms are consistently clean and well-maintained could significantly enhance guest satisfaction.
Cleanliness across the hotel shows inconsistency. While some guests find their rooms and bathrooms clean and comfortable, others report problems such as dirty carpets, moldy bathrooms and unpleasant smells. Addressing these issues consistently could improve the overall guest experience.
Staff at Hotel Express Newcastle Gateshead generally receive positive feedback. Most guests find the staff friendly, helpful and polite with several highlighting individuals who provided exceptional service. However, occasional complaints about inattentive or uncommunicative staff suggest room for improvement.
Regarding free WiFi, guest experiences are mixed. While some praise the WiFi quality, others encounter issues with slow speeds and limited access, particularly in certain rooms. Despite these challenges, the availability of Smart TVs with popular apps adds a positive note.
The hotel's facilities for families are well-received with ample, well-organized family rooms and a welcoming atmosphere for children. This makes it a suitable option for those traveling with young kids.
Beds at the hotel receive mixed reviews. Comfort and cleanliness are praised by some guests, whereas others report issues such as uncomfortable mattresses, insufficient pillows and dirty linens. Addressing these concerns could enhance comfort during guests' stays.
While Hotel Express Newcastle Gateshead offers value for money, especially for budget-conscious travelers, it may resemble more of a hostel experience than a traditional three-star hotel. Guests should manage their expectations accordingly, understanding that while it is economical, it may not meet the standards of higher-end accommodations.
The breakfast at the hotel receives a mix of reviews. Positively, many guests commend the breakfast for being a good value, particularly enjoying the freshly cooked Full English breakfast. Friendly service and the inclusion of breakfast in the room rate are appreciated. However, some guests have noted inconsistencies in quality, presentation and cleanliness of the dining area.
Room quality presents a varied experience. Many guests appreciate the spacious family rooms, comfortable beds and well-equipped amenities. Nonetheless, numerous reviews point to maintenance and cleanliness issues such as outdated decor, mold, broken fixtures and unpleasant odors. Ensuring rooms are consistently clean and well-maintained could significantly enhance guest satisfaction.
Cleanliness across the hotel shows inconsistency. While some guests find their rooms and bathrooms clean and comfortable, others report problems such as dirty carpets, moldy bathrooms and unpleasant smells. Addressing these issues consistently could improve the overall guest experience.
Staff at Hotel Express Newcastle Gateshead generally receive positive feedback. Most guests find the staff friendly, helpful and polite with several highlighting individuals who provided exceptional service. However, occasional complaints about inattentive or uncommunicative staff suggest room for improvement.
Regarding free WiFi, guest experiences are mixed. While some praise the WiFi quality, others encounter issues with slow speeds and limited access, particularly in certain rooms. Despite these challenges, the availability of Smart TVs with popular apps adds a positive note.
The hotel's facilities for families are well-received with ample, well-organized family rooms and a welcoming atmosphere for children. This makes it a suitable option for those traveling with young kids.
Beds at the hotel receive mixed reviews. Comfort and cleanliness are praised by some guests, whereas others report issues such as uncomfortable mattresses, insufficient pillows and dirty linens. Addressing these concerns could enhance comfort during guests' stays.
While Hotel Express Newcastle Gateshead offers value for money, especially for budget-conscious travelers, it may resemble more of a hostel experience than a traditional three-star hotel. Guests should manage their expectations accordingly, understanding that while it is economical, it may not meet the standards of higher-end accommodations.
Categories
3 Star
Sustainability Journey
Family
Royal Station Hotel- Part of the Cairn Collection1.3 mi from Low Team
Hotel in Newcastle upon Tyne
7.5
GoodFrom $75
$
+1
Info
Summary of reviews
The Royal Station Hotel, part of the Cairn Collection, is highly praised for its prime location in the heart of Newcastle. Guests often highlight the exceptional convenience of its proximity to the Central Station, making it ideal for both rail travelers and anyone looking to explore the city. The hotel is situated near major landmarks, shopping, dining areas and cultural attractions, offering easy access to public transportation, including metro and bus services. Despite occasional noise due to its central position, the overall sentiment remains positive regarding accessibility and convenience.
The breakfast at the hotel garners widespread acclaim for its quality and variety. Guests frequently laud the excellent buffet selection, which includes full English options, cereals, fruit, pastries and drinks. The friendly and efficient staff contribute to a pleasant dining experience, although the breakfast area can sometimes feel cramped or too hot. Despite minor criticisms regarding some food items and coffee quality, the breakfast is generally considered great value for money.
The dining experience at the hotel's restaurant also receives largely positive feedback. Guests appreciate the delicious menu, generous portions and the variety of well-prepared dishes, such as tasty steaks and pizzas. The friendly and helpful staff enhance the overall dining ambiance. While some guests find the food overpriced or certain dishes unsatisfactory, the restaurant is usually recognized as providing good value for money.
Guests often commend the Royal Station Hotel's spacious, clean and charming rooms, which are well-equipped with amenities like mini-fridges and complimentary tea and coffee. The Victorian architecture and high ceilings add a touch of elegance to the overall room ambiance. However, the aged decor and lack of air conditioning can be a drawback, along with noise in street-facing rooms. The family and superior rooms are generally recommended for a more comfortable stay due to their size and features.
Cleanliness at the hotel receives high marks from guests, who frequently mention the spotless rooms, fresh bedding and well-maintained bathrooms. The hotel’s charming Victorian architecture is often highlighted, although some areas could benefit from more detailed cleaning and occasional updates. Issues like dusty chandeliers and dated decor are noted but do not significantly detract from the overall cleanliness.
The staff at the Royal Station Hotel are consistently praised for their friendliness, helpfulness and professionalism. Whether it's the reception, housekeeping or dining room staff, the positive and attentive service significantly enhances guests' experiences. Occasional mentions of unhelpful staff are rare and do not overshadow the generally excellent service provided.
Regarding WiFi, opinions are mixed. Many guests find the WiFi satisfactory with good connectivity in some areas, though difficulties connecting and weak signals are common complaints. Improved consistency and reliability of the WiFi service would enhance the overall guest experience.
The gym and pool facilities receive appreciation for adding value to guests' stays. The gym is accessible and functional, though it could benefit from more modern equipment and better maintenance. The pool area is seen as a valuable addition, despite mentions of a cold temperature and occasional overcrowding.
In conclusion, the Royal Station Hotel offers a blend of historical charm, attentive service and a convenient location, making it a strong choice for visitors to Newcastle. Although there are areas for improvement, particularly in room updates and WiFi reliability, the positive aspects such as location, breakfast quality and staff friendliness largely contribute to an enjoyable stay.
The breakfast at the hotel garners widespread acclaim for its quality and variety. Guests frequently laud the excellent buffet selection, which includes full English options, cereals, fruit, pastries and drinks. The friendly and efficient staff contribute to a pleasant dining experience, although the breakfast area can sometimes feel cramped or too hot. Despite minor criticisms regarding some food items and coffee quality, the breakfast is generally considered great value for money.
The dining experience at the hotel's restaurant also receives largely positive feedback. Guests appreciate the delicious menu, generous portions and the variety of well-prepared dishes, such as tasty steaks and pizzas. The friendly and helpful staff enhance the overall dining ambiance. While some guests find the food overpriced or certain dishes unsatisfactory, the restaurant is usually recognized as providing good value for money.
Guests often commend the Royal Station Hotel's spacious, clean and charming rooms, which are well-equipped with amenities like mini-fridges and complimentary tea and coffee. The Victorian architecture and high ceilings add a touch of elegance to the overall room ambiance. However, the aged decor and lack of air conditioning can be a drawback, along with noise in street-facing rooms. The family and superior rooms are generally recommended for a more comfortable stay due to their size and features.
Cleanliness at the hotel receives high marks from guests, who frequently mention the spotless rooms, fresh bedding and well-maintained bathrooms. The hotel’s charming Victorian architecture is often highlighted, although some areas could benefit from more detailed cleaning and occasional updates. Issues like dusty chandeliers and dated decor are noted but do not significantly detract from the overall cleanliness.
The staff at the Royal Station Hotel are consistently praised for their friendliness, helpfulness and professionalism. Whether it's the reception, housekeeping or dining room staff, the positive and attentive service significantly enhances guests' experiences. Occasional mentions of unhelpful staff are rare and do not overshadow the generally excellent service provided.
Regarding WiFi, opinions are mixed. Many guests find the WiFi satisfactory with good connectivity in some areas, though difficulties connecting and weak signals are common complaints. Improved consistency and reliability of the WiFi service would enhance the overall guest experience.
The gym and pool facilities receive appreciation for adding value to guests' stays. The gym is accessible and functional, though it could benefit from more modern equipment and better maintenance. The pool area is seen as a valuable addition, despite mentions of a cold temperature and occasional overcrowding.
In conclusion, the Royal Station Hotel offers a blend of historical charm, attentive service and a convenient location, making it a strong choice for visitors to Newcastle. Although there are areas for improvement, particularly in room updates and WiFi reliability, the positive aspects such as location, breakfast quality and staff friendliness largely contribute to an enjoyable stay.
Categories
3 Star
Sustainability Journey
Golf
$
Info
Summary of reviews
Hampton by Hilton Newcastle earns high praise from visitors, particularly for its prime location directly opposite the central train station, which ensures easy access to Newcastle's top attractions, shopping areas, nightlife and cultural venues. Despite the bustling surroundings, guests often find their stay surprisingly quiet, especially on higher floors, making the hotel suitable for both leisure and business travelers.
Breakfast at the hotel receives overall positive feedback with guests enjoying a wide variety of hot and cold options in a self-serve model. The quality and variety, including items catering to various dietary needs, are frequently lauded, despite occasional issues with chaotic organization and limited selections. The included breakfast option adds significant value to the stay.
Dinner options also fare well with a pleasant ambiance and a reliable menu that provides decent and convenient choices. While some guests reported limitations on late-night food availability and occasional prepackaged food, the offerings generally meet expectations and the 24/7 food menu ensures continuous availability.
The hotel’s rooms are highlighted for their remarkable cleanliness, spaciousness and modern decor. Comfortable beds, ample storage and well-maintained bathrooms contribute to a restful stay. While there are minor maintenance issues, the proactive staff quickly resolve any problems. The accommodation effectively balances comfort and convenience, making it a solid choice in the heart of Newcastle.
Cleanliness is a strong point with guests consistently praising the hotel's high hygiene standards. From pristine rooms to well-maintained common areas, the hotel's housekeeping efforts ensure a pleasant and comfortable environment.
Staff at Hampton by Hilton Newcastle regularly receive accolades for their friendliness, professionalism and helpfulness. Guests appreciate the team's welcoming demeanor and efficiency in handling check-ins, inquiries and any issues that arise, enhancing the overall experience.
Wi-Fi services are generally good with many guests finding the connection fast and efficient, particularly on the ground and second floors. However, some inconsistencies and weaker signals in certain areas occasionally detract from the experience.
The on-site gym is another feature appreciated by guests, although feedback suggests that it could benefit from additional equipment. Despite occasional unavailability for maintenance, the gym provides a satisfactory experience for those wanting to maintain their fitness routines.
Parking is one logistical challenge, as the hotel does not offer on-site parking, necessitating the use of nearby multi-storey car parks or the train station car park. While some discounts are available, guests often find the extra cost and the walk somewhat inconvenient.
Families find the hotel accommodating with spacious rooms and amenities suitable for larger groups. Despite its central location and occasional noise from nightlife, the hotel's staff and facilities make it a good choice for a family holiday.
Situated in the heart of Newcastle's vibrant nightlife scene, the hotel offers easy access to bars, clubs and restaurants. However, the noise from local venues can disrupt light sleepers. Security measures and helpful staff assist in managing the energetic environment.
In summary, Hampton by Hilton Newcastle combines a strategic location with comfortable, clean accommodations, excellent staff and a positive dining experience, making it a recommended choice for visitors to Newcastle, though potential guests should be mindful of parking logistics and possible nightlife-related noise.
Breakfast at the hotel receives overall positive feedback with guests enjoying a wide variety of hot and cold options in a self-serve model. The quality and variety, including items catering to various dietary needs, are frequently lauded, despite occasional issues with chaotic organization and limited selections. The included breakfast option adds significant value to the stay.
Dinner options also fare well with a pleasant ambiance and a reliable menu that provides decent and convenient choices. While some guests reported limitations on late-night food availability and occasional prepackaged food, the offerings generally meet expectations and the 24/7 food menu ensures continuous availability.
The hotel’s rooms are highlighted for their remarkable cleanliness, spaciousness and modern decor. Comfortable beds, ample storage and well-maintained bathrooms contribute to a restful stay. While there are minor maintenance issues, the proactive staff quickly resolve any problems. The accommodation effectively balances comfort and convenience, making it a solid choice in the heart of Newcastle.
Cleanliness is a strong point with guests consistently praising the hotel's high hygiene standards. From pristine rooms to well-maintained common areas, the hotel's housekeeping efforts ensure a pleasant and comfortable environment.
Staff at Hampton by Hilton Newcastle regularly receive accolades for their friendliness, professionalism and helpfulness. Guests appreciate the team's welcoming demeanor and efficiency in handling check-ins, inquiries and any issues that arise, enhancing the overall experience.
Wi-Fi services are generally good with many guests finding the connection fast and efficient, particularly on the ground and second floors. However, some inconsistencies and weaker signals in certain areas occasionally detract from the experience.
The on-site gym is another feature appreciated by guests, although feedback suggests that it could benefit from additional equipment. Despite occasional unavailability for maintenance, the gym provides a satisfactory experience for those wanting to maintain their fitness routines.
Parking is one logistical challenge, as the hotel does not offer on-site parking, necessitating the use of nearby multi-storey car parks or the train station car park. While some discounts are available, guests often find the extra cost and the walk somewhat inconvenient.
Families find the hotel accommodating with spacious rooms and amenities suitable for larger groups. Despite its central location and occasional noise from nightlife, the hotel's staff and facilities make it a good choice for a family holiday.
Situated in the heart of Newcastle's vibrant nightlife scene, the hotel offers easy access to bars, clubs and restaurants. However, the noise from local venues can disrupt light sleepers. Security measures and helpful staff assist in managing the energetic environment.
In summary, Hampton by Hilton Newcastle combines a strategic location with comfortable, clean accommodations, excellent staff and a positive dining experience, making it a recommended choice for visitors to Newcastle, though potential guests should be mindful of parking logistics and possible nightlife-related noise.
Categories
3 Star
Sustainability Journey
Family
$
Info
Summary of reviews
Rooms Inn enjoys high praise for its convenient and accessible location, just a short walk from Newcastle's city center. It offers easy access to key destinations, including the Utilita Arena, St James' Park and the city's main train station. Guests appreciate its proximity to shops, restaurants and concert venues, all while being situated in a quieter area that provides a peaceful respite from the town's hustle and bustle. The location is further enhanced by easy access to public transportation and the availability of onsite parking.
The hotel offers a convenient grab-and-go breakfast included with the stay. While guests appreciate the practicality of the breakfast bags, some express disappointment in the lack of variety and absence of hot options. Nonetheless, the breakfast is seen as a functional solution that complements the budget-friendly nature of the accommodation.
Rooms Inn provides spacious, well-situated rooms that come with modern amenities and ample natural light, making for a comfortable stay. Guests often commend the cleanliness of the rooms, the comfortable beds and the friendly and helpful staff. However, some reviews mention that the hotel shows signs of wear and tear with outdated decor and maintenance issues such as peeling wallpaper and broken fixtures. Despite these drawbacks, many visitors find the accommodations satisfactory, especially given the budget-friendly prices.
The cleanliness of Rooms Inn receives mixed feedback. While many guests praise the rooms as clean and comfortable, there are reports of cleanliness issues, particularly in the hotel's hallways and common areas. Concerns such as dirty carpets, unpleasant odors and occasional issues in bathrooms suggest that these areas could benefit from more focused attention.
The staff at Rooms Inn is frequently highlighted for their friendliness and helpfulness, significantly contributing to the overall positive guest experience. Efficient check-ins and accommodating receptionists often leave a good impression, although there are occasional criticisms concerning specific staff members.
Free Wi-Fi is available but receives mixed reviews regarding its quality. Some guests find the connection satisfactory, while others report slow speeds and weak signals. Improving Wi-Fi reliability and speed could enhance overall guest satisfaction.
Parking at Rooms Inn is a notable advantage with free and secure facilities that guests find convenient. The ample parking space, including options for electric vehicle charging, is a well-received feature, contributing to the hotel's appeal.
In summary, Rooms Inn offers a convenient and comfortable stay with its excellent location, friendly staff and practical amenities. While there are areas for improvement, particularly in room updates and cleanliness, the hotel remains a practical and budget-friendly choice for travelers.
The hotel offers a convenient grab-and-go breakfast included with the stay. While guests appreciate the practicality of the breakfast bags, some express disappointment in the lack of variety and absence of hot options. Nonetheless, the breakfast is seen as a functional solution that complements the budget-friendly nature of the accommodation.
Rooms Inn provides spacious, well-situated rooms that come with modern amenities and ample natural light, making for a comfortable stay. Guests often commend the cleanliness of the rooms, the comfortable beds and the friendly and helpful staff. However, some reviews mention that the hotel shows signs of wear and tear with outdated decor and maintenance issues such as peeling wallpaper and broken fixtures. Despite these drawbacks, many visitors find the accommodations satisfactory, especially given the budget-friendly prices.
The cleanliness of Rooms Inn receives mixed feedback. While many guests praise the rooms as clean and comfortable, there are reports of cleanliness issues, particularly in the hotel's hallways and common areas. Concerns such as dirty carpets, unpleasant odors and occasional issues in bathrooms suggest that these areas could benefit from more focused attention.
The staff at Rooms Inn is frequently highlighted for their friendliness and helpfulness, significantly contributing to the overall positive guest experience. Efficient check-ins and accommodating receptionists often leave a good impression, although there are occasional criticisms concerning specific staff members.
Free Wi-Fi is available but receives mixed reviews regarding its quality. Some guests find the connection satisfactory, while others report slow speeds and weak signals. Improving Wi-Fi reliability and speed could enhance overall guest satisfaction.
Parking at Rooms Inn is a notable advantage with free and secure facilities that guests find convenient. The ample parking space, including options for electric vehicle charging, is a well-received feature, contributing to the hotel's appeal.
In summary, Rooms Inn offers a convenient and comfortable stay with its excellent location, friendly staff and practical amenities. While there are areas for improvement, particularly in room updates and cleanliness, the hotel remains a practical and budget-friendly choice for travelers.
Categories
Sustainability Journey
3 Star
Cheap
From $62
$
+1
Info
Summary of reviews
The Ramada Encore Newcastle-Gateshead stands out for its exceptional location, making it an ideal choice for travelers wanting to explore both Newcastle and Gateshead. Situated near key attractions like the Quayside, The Sage and the Millennium Bridge, the hotel offers convenient access to cultural hotspots and public transport, enhancing its appeal for both leisure and business visits. Despite occasional construction-related challenges, guests generally find the hotel easily accessible and well-positioned.
The breakfast experience at the hotel receives high marks for its variety and quality, ranging from cooked to continental options, along with commendations for the friendly and efficient staff. Dinner offerings are similarly well-regarded with guests praising the delicious food and great value meal deals. The restaurant atmosphere is also enhanced by clean, well-maintained environs and excellent service.
Guest rooms are appreciated for their cleanliness, spaciousness and comfortable king-size beds. Although there are occasional noise and temperature control issues, the rooms are generally considered clean, functional and good value, albeit with some areas needing updates. Cleanliness is consistently highlighted as a strong point, contributing positively to the overall comfort of the stay.
The hotel staff is frequently praised for their politeness, attentiveness and professionalism, consistently enhancing guest experiences across various touchpoints including reception, dining and general services.
However, the free WiFi service wavers in performance with many noting slow speeds and inconsistent connectivity. The gym, while small, is functional and appreciated for its accessibility and equipment, offering a satisfactory space for a workout.
The hotel is also recognized as family-friendly, offering spacious and clean rooms suitable for families with children, although some guests noted the absence of bathtubs and other minor suitability issues. Beds receive mixed reviews—mostly positive for their size and comfort but occasionally noted for issues such as hardness or being too low.
Recognized as a solid three-star accommodation, the Ramada Encore Newcastle-Gateshead delivers good value for money, characterized by essential but comfortable amenities and friendly service. Though not luxurious, it meets the needs of budget-conscious travelers and temporary stays well. Its business-friendly environment, coupled with functional room designs and accessibility, makes it a pragmatic choice for business visitors despite some noted drawbacks like poor in-room lighting and variable WiFi quality.
Overall, the Ramada Encore Newcastle-Gateshead is a well-rounded, budget-friendly choice with a strong emphasis on location, cleanliness, friendly staff and overall value for money.
The breakfast experience at the hotel receives high marks for its variety and quality, ranging from cooked to continental options, along with commendations for the friendly and efficient staff. Dinner offerings are similarly well-regarded with guests praising the delicious food and great value meal deals. The restaurant atmosphere is also enhanced by clean, well-maintained environs and excellent service.
Guest rooms are appreciated for their cleanliness, spaciousness and comfortable king-size beds. Although there are occasional noise and temperature control issues, the rooms are generally considered clean, functional and good value, albeit with some areas needing updates. Cleanliness is consistently highlighted as a strong point, contributing positively to the overall comfort of the stay.
The hotel staff is frequently praised for their politeness, attentiveness and professionalism, consistently enhancing guest experiences across various touchpoints including reception, dining and general services.
However, the free WiFi service wavers in performance with many noting slow speeds and inconsistent connectivity. The gym, while small, is functional and appreciated for its accessibility and equipment, offering a satisfactory space for a workout.
The hotel is also recognized as family-friendly, offering spacious and clean rooms suitable for families with children, although some guests noted the absence of bathtubs and other minor suitability issues. Beds receive mixed reviews—mostly positive for their size and comfort but occasionally noted for issues such as hardness or being too low.
Recognized as a solid three-star accommodation, the Ramada Encore Newcastle-Gateshead delivers good value for money, characterized by essential but comfortable amenities and friendly service. Though not luxurious, it meets the needs of budget-conscious travelers and temporary stays well. Its business-friendly environment, coupled with functional room designs and accessibility, makes it a pragmatic choice for business visitors despite some noted drawbacks like poor in-room lighting and variable WiFi quality.
Overall, the Ramada Encore Newcastle-Gateshead is a well-rounded, budget-friendly choice with a strong emphasis on location, cleanliness, friendly staff and overall value for money.
Categories
3 Star
Sustainability Journey
Health & Safety
Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection3.0 mi from Low Team
Hotel in Newcastle upon Tyne
7.4
GoodFrom $59
$
+2
Info
Summary of reviews
Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection boasts an enviable location in the charming and upscale suburb of Jesmond. Its close proximity to cafes, bars, restaurants and shops, as well as the West Jesmond Metro station, makes it a convenient base for exploring Newcastle City Centre. Guests appreciate the accessibility to public transport and the relatively peaceful ambiance of Jesmond, making the hotel suitable for both business and leisure stays. The onsite parking is a welcomed feature, adding to the overall convenience.
The breakfast experience is frequently praised as a standout feature with guests enjoying a tasty, well-organized meal that includes a variety of options. The buffet style, clean presentation, fresh ingredients and friendly staff enhance the overall breakfast experience. Though there are occasional concerns about food temperature and variety for longer stays, the breakfast generally contributes positively to guests' starts of the day.
The hotel's on-site dining options, particularly Sohe restaurant's Thai cuisine and Phoenix Bar's commendable meals, add significant value. Guests appreciate the excellent food, friendly service and vibrant ambiance of the dining areas. Despite occasional issues with food quality, the overall consensus remains highly positive.
Rooms at the hotel receive mixed reviews, but many positive aspects such as spaciousness, cleanliness, modern decor and comfortable beds stand out. Modern amenities like tea/coffee-making facilities, mini fridges and good bathroom amenities further enhance the experience. However, issues such as excessive heat in rooms, inconsistent cleanliness and noise from the bar or outside detract from the overall experience.
Cleanliness is a polarizing category with individual rooms often clean and comfortable, while communal areas fall short. Issues such as dirty bathrooms, dusty surfaces and poorly maintained communal spaces underscore the need for better housekeeping and maintenance.
The staff consistently earn high praise for their friendliness, helpfulness and efficiency, greatly contributing to the positive guest experience. From reception to dining services, the staff’s dedication to excellent service is frequently highlighted.
The free Wi-Fi experience is mixed with some guests finding it reliable and convenient, while others face significant connectivity challenges. This inconsistency suggests that improvements in this area could enhance guest satisfaction.
Parking at the hotel is generally appreciated for being free and secure with CCTV, though the limited number of spaces and tight car park can create inconveniences, especially during peak times.
The hotel's proximity to vibrant nightlife spots is ideal for those who enjoy evening entertainment. While this bustling environment may be noisy for some, the overall lively atmosphere, excellent amenities and convenient location remain appealing features.
Overall, Cairn Hotel Newcastle Jesmond offers a strategic base with a blend of comfort, accessibility and excellent service, making it a commendable choice for travelers visiting Newcastle.
The breakfast experience is frequently praised as a standout feature with guests enjoying a tasty, well-organized meal that includes a variety of options. The buffet style, clean presentation, fresh ingredients and friendly staff enhance the overall breakfast experience. Though there are occasional concerns about food temperature and variety for longer stays, the breakfast generally contributes positively to guests' starts of the day.
The hotel's on-site dining options, particularly Sohe restaurant's Thai cuisine and Phoenix Bar's commendable meals, add significant value. Guests appreciate the excellent food, friendly service and vibrant ambiance of the dining areas. Despite occasional issues with food quality, the overall consensus remains highly positive.
Rooms at the hotel receive mixed reviews, but many positive aspects such as spaciousness, cleanliness, modern decor and comfortable beds stand out. Modern amenities like tea/coffee-making facilities, mini fridges and good bathroom amenities further enhance the experience. However, issues such as excessive heat in rooms, inconsistent cleanliness and noise from the bar or outside detract from the overall experience.
Cleanliness is a polarizing category with individual rooms often clean and comfortable, while communal areas fall short. Issues such as dirty bathrooms, dusty surfaces and poorly maintained communal spaces underscore the need for better housekeeping and maintenance.
The staff consistently earn high praise for their friendliness, helpfulness and efficiency, greatly contributing to the positive guest experience. From reception to dining services, the staff’s dedication to excellent service is frequently highlighted.
The free Wi-Fi experience is mixed with some guests finding it reliable and convenient, while others face significant connectivity challenges. This inconsistency suggests that improvements in this area could enhance guest satisfaction.
Parking at the hotel is generally appreciated for being free and secure with CCTV, though the limited number of spaces and tight car park can create inconveniences, especially during peak times.
The hotel's proximity to vibrant nightlife spots is ideal for those who enjoy evening entertainment. While this bustling environment may be noisy for some, the overall lively atmosphere, excellent amenities and convenient location remain appealing features.
Overall, Cairn Hotel Newcastle Jesmond offers a strategic base with a blend of comfort, accessibility and excellent service, making it a commendable choice for travelers visiting Newcastle.
Categories
3 Star
Sustainability Journey
Nightlife
$
Info
Summary of reviews
The Best Western New Kent Hotel in Jesmond is highly regarded for its prime location within a peaceful, affluent neighborhood, yet near bus stops, metro stations and a variety of local amenities, making it ideal for both leisure and business travelers. Proximity to the Freeman Hospital and Newcastle city center ensures convenient access to key destinations.
Guests praise the breakfast experience, particularly the freshly prepared and plentiful full English options, served by friendly and efficient staff in a pleasant atmosphere. Dinner receives accolades for the Indian restaurant, Chakh Dhoom, on-site when open, but some guests experienced closures. While on-site dining has mixed availability, the excellent service and nearby options offset this.
Rooms are appreciated for their cleanliness, comfort and spaciousness with modern bathrooms being a highlight. Some areas may feel outdated and single rooms can be cramped. Positive feedback on staff highlights their friendly, helpful and attentive nature, enhancing the overall guest experience.
Cleanliness is a notable strength, despite minor dated appearances in some areas. The hotel provides a tidy and welcoming environment. Wi-Fi service varies with many guests enjoying good connectivity while others faced challenges.
Parking can be tight and limited, but the free and accessible options, coupled with helpful staff, make it manageable. The hotel is family-friendly with practical accommodations, though child-specific breakfast options could be more diverse. Enthusiasts of nightlife enjoy the hotel's blend of tranquil surroundings with easy access to Newcastle's social spots.
Beds receive mixed reviews with many finding them comfortable, while others noted firmness or size issues. The hotel, positioned as a decent three-star accommodation, is seen as good value for money with a cozy atmosphere, though some services and facilities require updates. Despite minor drawbacks, its cleanliness, service and location make it a reliable choice for budget-conscious travelers.
Guests praise the breakfast experience, particularly the freshly prepared and plentiful full English options, served by friendly and efficient staff in a pleasant atmosphere. Dinner receives accolades for the Indian restaurant, Chakh Dhoom, on-site when open, but some guests experienced closures. While on-site dining has mixed availability, the excellent service and nearby options offset this.
Rooms are appreciated for their cleanliness, comfort and spaciousness with modern bathrooms being a highlight. Some areas may feel outdated and single rooms can be cramped. Positive feedback on staff highlights their friendly, helpful and attentive nature, enhancing the overall guest experience.
Cleanliness is a notable strength, despite minor dated appearances in some areas. The hotel provides a tidy and welcoming environment. Wi-Fi service varies with many guests enjoying good connectivity while others faced challenges.
Parking can be tight and limited, but the free and accessible options, coupled with helpful staff, make it manageable. The hotel is family-friendly with practical accommodations, though child-specific breakfast options could be more diverse. Enthusiasts of nightlife enjoy the hotel's blend of tranquil surroundings with easy access to Newcastle's social spots.
Beds receive mixed reviews with many finding them comfortable, while others noted firmness or size issues. The hotel, positioned as a decent three-star accommodation, is seen as good value for money with a cozy atmosphere, though some services and facilities require updates. Despite minor drawbacks, its cleanliness, service and location make it a reliable choice for budget-conscious travelers.
Categories
3 Star
Sustainability Journey
Family
The Reston Hotel, Newcastle South Washington, Part of the AG Collection5.0 mi from Low Team
Hotel in Washington
7.4
GoodFrom $44
$
+4
Info
Summary of reviews
The Reston Hotel, Newcastle South Washington, Part of the AG Collection, nestled just off the A1 motorway, stands out for its strategic and convenient location. Travelers appreciate the easy access to major routes, proximity to Sunderland and Newcastle and peaceful setting despite being close to the motorway. The hotel's position is ideal for those visiting family, attending local events or concerts or exploring nearby attractions such as the Beamish Museum. The rural and tranquil environment, along with ample parking and Tesla charging points, further adds to the convenience.
Breakfast at the hotel is a highlight for many guests who delight in the wide variety of choices, including fresh and tasty cooked-to-order English breakfasts and continental options. The quality and freshness of the food and the efficient service provide a pleasant start to the day, making breakfast highly recommended. While dinner receives mixed reviews, the majority praise the fantastic and good quality food, particularly noting the fresh and hot meals. There are a few critiques regarding limited menu options and occasional issues with food quality or availability, but overall, the dining experience is considered enjoyable and reasonably priced.
The hotel rooms are noted for being clean with comfortable beds and adequate facilities, making them suitable for short stays. Although basic and somewhat dated in decor, the rooms meet essential needs, offering value for money. Guests laud the spaciousness and cleanliness, though some mention the need for updates and refurbishment. The staff's efforts ensure that rooms and common areas are well-maintained, further enhancing the hotel's reputation for cleanliness.
The staff at The Reston Hotel, Newcastle South Washington, Part of the AG Collection are frequently praised for their friendliness, efficiency and exceptional service. Guest reviews highlight them as brilliant and attentive, contributing significantly to a positive experience. The team is noted for their professional yet welcoming approach with several individual staff members receiving special mentions for their extraordinary customer service.
WiFi service at the hotel is generally reliable and satisfactory with the availability of free WiFi being a noted benefit for guests. Some concerns about connectivity and limited access in rooms were expressed, but overall, the internet service is appreciated.
Parking at the hotel is considered a major advantage with free and ample spaces available, accommodating even larger vehicles. The convenience of parking right outside rooms and the availability of EV charging stations, particularly for Tesla vehicles, enhances the guest experience. However, there are mentions of maintenance issues such as potholes in the driveway that need attention.
For family stays, the hotel is a good choice with its family-friendly atmosphere, clean accommodations and enjoyable breakfast. The proximity to family-oriented attractions and events makes it an ideal base. Children especially enjoy the hotel's pool, adding to the overall family appeal.
While the beds receive mixed feedback, many guests find them comfortable and conducive to a good night's sleep. However, some concerns about old or uncomfortable mattresses were noted.
In conclusion, The Reston Hotel, Newcastle South Washington, Part of the AG Collection offers a well-rounded stay with its excellent location, satisfactory amenities, clean and comfortable rooms, exceptional staff and convenient parking and EV charging facilities. It is a reliable choice for travelers seeking value, comfort and ease of access.
Breakfast at the hotel is a highlight for many guests who delight in the wide variety of choices, including fresh and tasty cooked-to-order English breakfasts and continental options. The quality and freshness of the food and the efficient service provide a pleasant start to the day, making breakfast highly recommended. While dinner receives mixed reviews, the majority praise the fantastic and good quality food, particularly noting the fresh and hot meals. There are a few critiques regarding limited menu options and occasional issues with food quality or availability, but overall, the dining experience is considered enjoyable and reasonably priced.
The hotel rooms are noted for being clean with comfortable beds and adequate facilities, making them suitable for short stays. Although basic and somewhat dated in decor, the rooms meet essential needs, offering value for money. Guests laud the spaciousness and cleanliness, though some mention the need for updates and refurbishment. The staff's efforts ensure that rooms and common areas are well-maintained, further enhancing the hotel's reputation for cleanliness.
The staff at The Reston Hotel, Newcastle South Washington, Part of the AG Collection are frequently praised for their friendliness, efficiency and exceptional service. Guest reviews highlight them as brilliant and attentive, contributing significantly to a positive experience. The team is noted for their professional yet welcoming approach with several individual staff members receiving special mentions for their extraordinary customer service.
WiFi service at the hotel is generally reliable and satisfactory with the availability of free WiFi being a noted benefit for guests. Some concerns about connectivity and limited access in rooms were expressed, but overall, the internet service is appreciated.
Parking at the hotel is considered a major advantage with free and ample spaces available, accommodating even larger vehicles. The convenience of parking right outside rooms and the availability of EV charging stations, particularly for Tesla vehicles, enhances the guest experience. However, there are mentions of maintenance issues such as potholes in the driveway that need attention.
For family stays, the hotel is a good choice with its family-friendly atmosphere, clean accommodations and enjoyable breakfast. The proximity to family-oriented attractions and events makes it an ideal base. Children especially enjoy the hotel's pool, adding to the overall family appeal.
While the beds receive mixed feedback, many guests find them comfortable and conducive to a good night's sleep. However, some concerns about old or uncomfortable mattresses were noted.
In conclusion, The Reston Hotel, Newcastle South Washington, Part of the AG Collection offers a well-rounded stay with its excellent location, satisfactory amenities, clean and comfortable rooms, exceptional staff and convenient parking and EV charging facilities. It is a reliable choice for travelers seeking value, comfort and ease of access.
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