Hotel Olivia Medical SPA is nestled in a beautiful rural location, offering serene surroundings amidst the mountains, ideal for rest and relaxation. It provides easy access to nearby towns like Krakow, Zawoja and Maków Podhalański, making it convenient for both relaxation and sightseeing. The location is praised for its peaceful atmosphere, proximity to a stream and trails and the overall cool and relaxing environment created by amenities like a year-round outdoor Jacuzzi.
The breakfast at Hotel Olivia Medical SPA generally delights guests with its quality and variety, featuring freshly baked pastries and good coffee. While some guests feel the choices could be more varied, the majority find the offerings rich and satisfying. Dinner at the hotel receives consistent praise for its well-presented and high-quality meals with a varied and delicious selection that justifies the pricing. The restaurant's pleasant atmosphere enhances the dining experience.
Guests appreciate the hotel's comfortable and clean accommodations with modernly furnished rooms that include balconies offering scenic views. Although some rooms are noted as small and occasionally face maintenance issues, the overall sentiment is positive, supported by the availability of necessary amenities and the ambiance of the rooms.
The hotel maintains a high standard of cleanliness, contributing to a pleasant stay, although there are occasional mentions of infrequent room cleaning. The staff at Hotel Olivia Medical SPA plays a pivotal role in ensuring an exemplary guest experience, consistently praised for their kindness, helpfulness and professional conduct.
The spa facilities at Hotel Olivia Medical SPA are exceptional, featuring various pools, whirlpools, saunas and a saline pool, providing a comprehensive wellness retreat. The pool complex, including two large swimming pools and saltwater amenities, receives high praise for its quality and appeal.
Hotel Olivia Medical SPA stands out as a family-friendly destination, offering a variety of attractions such as bicycles, tennis courts, a playground for children and a game room. These amenities ensure an engaging experience for all ages. Some feedback regarding room placements suggests improvements could be made for families and business travelers.
The beds at the hotel receive mixed feedback with some guests praising their comfort while others find them too soft or springy. Issues with joined beds separating and the synthetic, rustling bedding were also noted, which may disturb light sleepers.
Overall, Hotel Olivia Medical SPA is a well-regarded destination praised for its scenic location, high-quality dining, comfortable accommodations, cleanliness, excellent staff service, exceptional spa facilities and family-friendly environment.