Hotel Ilan
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Ilan in Lublin, Poland, provides a largely positive experience for guests, highlighted by numerous commendations across various aspects of the hotel.
The hotel's location is frequently praised, being conveniently situated within a 15 to 20-minute walk from the Old Town and offering easy access to key attractions, shops, pharmacies and public transport. Housed in a historic building, the setting evokes a sense of nostalgia and heritage, further enhancing the guest experience. It appeals to both pedestrians and car users, ensuring a pleasant and accessible stay.
One of the standout features of Hotel Ilan is its breakfast. Guests consistently highlight the wide selection, high quality and varied options, including hot and cold dishes, local delicacies, fresh ingredients and healthy choices. Many have described the breakfast as the best they have encountered, making it a notable aspect of their stay. The hotel's restaurant also receives praise for its excellent dining options, particularly the Olivia Restaurant, which offers a diverse menu and an excellent wine selection.
The rooms at Hotel Ilan are frequently noted for their spaciousness and comfort. Guests appreciate the ample space, elegant decor and convenient amenities such as kettles, refrigerators and safes. While some remarks mention the need for updates and occasional noise issues, the overall consensus is positive regarding room size, comfort and cleanliness.
Staff service stands out for its friendliness, helpfulness and professionalism. Guests consistently commend the receptionists and other staff members for their accommodating nature and positive attitude, significantly contributing to a welcoming and comfortable atmosphere.
Additionally, the hotel offers convenient on-site parking, which, although it comes at an extra cost, is appreciated for its security and accessibility. The gym and sauna facilities are also well-received, providing added value for guests.
However, the hotel does face some criticism in areas such as Wi-Fi quality, cleanliness of carpets and the condition of beds. Some guests experienced weak Wi-Fi signals and cleanliness issues with carpets. Additionally, while many found the beds comfortable, others noted the mattresses were too soft, leading to discomfort.
Overall, despite some areas needing improvement, Hotel Ilan offers a highly valued stay with its exceptional breakfast, spacious rooms, historic ambiance and outstanding staff service.
Categories
The hotel's location is frequently praised, being conveniently situated within a 15 to 20-minute walk from the Old Town and offering easy access to key attractions, shops, pharmacies and public transport. Housed in a historic building, the setting evokes a sense of nostalgia and heritage, further enhancing the guest experience. It appeals to both pedestrians and car users, ensuring a pleasant and accessible stay.
One of the standout features of Hotel Ilan is its breakfast. Guests consistently highlight the wide selection, high quality and varied options, including hot and cold dishes, local delicacies, fresh ingredients and healthy choices. Many have described the breakfast as the best they have encountered, making it a notable aspect of their stay. The hotel's restaurant also receives praise for its excellent dining options, particularly the Olivia Restaurant, which offers a diverse menu and an excellent wine selection.
The rooms at Hotel Ilan are frequently noted for their spaciousness and comfort. Guests appreciate the ample space, elegant decor and convenient amenities such as kettles, refrigerators and safes. While some remarks mention the need for updates and occasional noise issues, the overall consensus is positive regarding room size, comfort and cleanliness.
Staff service stands out for its friendliness, helpfulness and professionalism. Guests consistently commend the receptionists and other staff members for their accommodating nature and positive attitude, significantly contributing to a welcoming and comfortable atmosphere.
Additionally, the hotel offers convenient on-site parking, which, although it comes at an extra cost, is appreciated for its security and accessibility. The gym and sauna facilities are also well-received, providing added value for guests.
However, the hotel does face some criticism in areas such as Wi-Fi quality, cleanliness of carpets and the condition of beds. Some guests experienced weak Wi-Fi signals and cleanliness issues with carpets. Additionally, while many found the beds comfortable, others noted the mattresses were too soft, leading to discomfort.
Overall, despite some areas needing improvement, Hotel Ilan offers a highly valued stay with its exceptional breakfast, spacious rooms, historic ambiance and outstanding staff service.
Family Friendly Hotel
Explicitly mentioned as a family-friendly hotel and is also pet-friendly. Offers an on-site kosher restaurant.
Dog Friendly Hotel
Hotel Ilan is a pet-friendly option. This hotel is well-regarded and provides a comfortable environment for guests traveling with pets.
Business Hotel
An upscale 4-star hotel offering a spacious conference room capable of hosting up to 100 guests, equipped with technology for videoconferences. It provides dedicated meeting rooms, conference space, a business center, and work desks in guest rooms.
Hotel with Parking
Hotel Ilan is mentioned in multiple sources as providing parking for its guests.
Accessible Hotel
Hotel Ilan provides wheelchair-accessible facilities, including a lift, a well-lit path to the entrance, and wheelchair-accessible parking. The registration desk and restaurant are also wheelchair-accessible, ensuring ease of movement throughout the property.
Hotel with Gym
Offers a fitness center and a unique historical setting. The combination of wellness facilities and cultural ambiance provides a distinctive experience.
4-Star Hotel
Situated in the city center, Hotel Ilan is known for its high-quality service and convenient amenities, including a fitness center and on-site kosher restaurant. It's a great choice for first-time visitors and those seeking a comfortable stay with excellent facilities.
Guest Reviews
Hotel Ilan boasts a highly praised location with easy access to Lublin’s key attractions. Situated approximately a 15 to 20-minute walk from the enchanting Old Town, the hotel’s proximity to the city center is frequently commended. Guests appreciate its nearness to various points of interest, including tourist attractions, shops, pharmacies, restaurants and public transport options. The hotel’s spot is described as both convenient and quiet, making it a suitable choice for visitors looking to explore the historic charm of Lublin.
Housed in a building of significant historical and aesthetic value, formerly the Chachmei Yeshiva, the hotel’s location evokes a sense of nostalgia and heritage. This unique setting contributes to the overall positive guest experience, alongside the ease of access to the old town, bus station and local markets. Despite a few remarks on the path routes to the city being slightly problematic, the general consensus highlights the excellent value for money and the hotel's top-notch price-to-quality ratio. Ideal for both pedestrians and car users, Hotel Ilan’s location appeals to a broad range of travelers, ensuring a pleasant stay in the heart of Lublin.
The breakfast at Hotel Ilan has received widespread acclaim from guests, consistently being highlighted as a standout feature of their stay. The buffet breakfast offers a wide selection that caters to numerous tastes, making it impossible to try everything in a single sitting. Guests frequently describe the breakfast as delicious, plentiful, varied and of high quality with many noting the availability of both hot and cold dishes, cereals, pastries, desserts and an assortment of beverages including good coffee from the espresso machine.
The array of options includes not only the usual hotel fare but also local delicacies, fresh ingredients and healthy choices like fresh beetroot juice and chia seed pudding. A majority of guests mentioned the breakfast as exceptionally good with some calling it the best they’ve had and pointing out its superb quality and extensive variety. Vegetarian options are noted to be available, adding to the impressive range.
The hotel restaurant itself also earns praise for its delightful cuisine, reinforcing the overall high standard of food and drink at Hotel Ilan. While there are occasional mentions of less varied options or isolated instances of poorly prepared specific items like cold scrambled eggs, the overwhelming sentiment is positive.
In summary, Hotel Ilan's breakfast is a highlight that promises a rich, satisfying and diverse start to the day, ensuring that everyone finds something to enjoy.
Hotel Ilan garners consistent praise for its exceptional restaurant offerings, making it a delightful stay for those who appreciate a fine dining experience. Guests repeatedly highlight the high quality of the food, describing the dishes as tasty, fresh and beautifully presented. The restaurant's varied and interesting menu caters to diverse palates and the breakfast buffet as well as dinner options receive glowing reviews for both flavor and presentation.
Visitors particularly commend the Olivia Restaurant, noting its diverse menu and excellent wine selection. Meals served in this elegant setting are not only delicious but also aesthetically pleasing. The evening meals and dinners are repeatedly mentioned as wonderful and recommend-worthy. Moreover, the restaurant staff are described as kind and friendly, adding to the overall positive dining experience.
A few reviews point out minor issues, such as food in warmers not being adequately heated and some noise disturbances. Nonetheless, the overall sentiment remains highly favorable.
For those considering a stay at Hotel Ilan, dining at the hotel's restaurant is highly recommended. Whether enjoying a meal in the atmospheric restaurant or ordering room service, guests are likely to be impressed by the quality and taste of the food on offer.
Hotel Ilan's rooms receive frequent praise for their ample space with many guests marveling at the large, spacious rooms that are often described as comfortable and well-equipped. The rooms include convenient amenities such as kettles, refrigerators and safes, which add to the overall comfort. Guests appreciate the elegant decor in a historic and beautiful building and the rooms are also noted for being clean and tidy with some featuring high ceilings and big, comfortable beds.
Many visitors highlight the spaciousness of both the rooms and bathrooms and mention the cleanliness and overall maintenance of the accommodations. Despite occasional critiques about the rooms needing updating and some furniture appearing worn, the positive aspects of size and comfort are consistently reiterated. Certain rooms have notable views and the building itself contributes to a distinct and charming atmosphere.
While there are a few comments about noise from street-facing rooms and some issues with cleanliness in specific cases, the overall consensus remains largely favorable. Guests also often commend the helpfulness of the staff and the good value the hotel offers. In summary, Hotel Ilan provides a comfortable and spacious stay, particularly appealing to travelers who prioritize room size and amenities in an attractive historical setting.
Guests have shared mixed reviews about the beds at Hotel Ilan. On a positive note, numerous guests found the beds to be very comfortable, praising their spaciousness and comfort. Many described the beds as large and comfy, enhancing their stay with good-quality sleep. Additionally, several reviewers noted the good condition of the beds and appreciated the clean bed linens provided.
However, a significant number of guests found the mattresses too soft, leading to discomfort. Some mentioned issues such as mattresses drifting apart, which was particularly problematic for double beds made from two single ones. The overly soft mattresses were often cited as causing back problems and general discomfort with a few guests describing them as sagging or worn out. There were also complaints about small or uncomfortable pillows and squeaky beds.
While some guests were perfectly satisfied with the comfortable, large beds, others highlighted issues with the softness and condition of the mattresses, indicating room for improvement in this aspect of the hotel experience.
Hotel Ilan offers a mixed experience when it comes to cleanliness with reviews indicating both positives and areas needing improvement. Guests widely acknowledge that the rooms and bathrooms are often clean, tidy and even spacious. Descriptions frequently mention clean bed linens, well-maintained common areas and a generally high level of cleanliness throughout the hotel. Many guests have been satisfied with the overall cleanliness of the rooms, noting they are functional and comfortable.
However, there are notable issues affecting the impression of the hotel's cleanliness. Several reviews point out dirty and stained carpets, both in the rooms and hallways, which appear in need of regular and more thorough cleaning. Complaints of scratched furniture, patched carpets and peeling walls suggest that the hotel could benefit from renovation or at least some cosmetic updates. The state of the bathrooms also draws mixed reactions with some praising their condition and others pointing out mold, limescale and damaged fixtures.
Feedback also highlights a lack of diligence from the cleaning staff with reports of dust on furniture, smelly sewage drains and cleaning inconsistencies detracting from the overall experience. Housekeeping practices seem to vary with some guests reporting inadequate cleaning while others found their rooms well-maintained.
In summary, while Hotel Ilan does receive praise for spacious, clean rooms and well-kept common areas, there is a clear need for improved and more consistent cleaning practices, especially concerning carpets and bathroom facilities.
Travelers to Hotel Ilan consistently praise the exceptional service provided by the staff. Guests emphasized the friendliness, helpfulness and professionalism they encountered throughout their stay. Receptionists, in particular, received commendations for being accommodating, guiding guests efficiently and fulfilling additional requests. The staff's willingness to assist, coupled with their warm and courteous demeanor, left a lasting impression, making the stay pleasant and stress-free for visitors.
Despite some minor mentions of understaffing in housekeeping and occasional unfriendly interactions, the overall feedback remains overwhelmingly positive. Many highlighted the staff's ability to go out of their way to help, demonstrating empathy and a genuine desire to ensure guest satisfaction. Whether through providing great customer service or maintaining a positive attitude, the personnel at Hotel Ilan contribute significantly to the hotel's welcoming and comfortable atmosphere.
In conclusion, Hotel Ilan's reputation for friendly and competent staff makes it a standout choice for travelers seeking attentive and pleasant service during their stay.
The Wi-Fi experience at Hotel Ilan presents a mixed bag of reviews. On the positive side, some guests reported a good and stable connection, indicating that the hotel's Wi-Fi can work well under certain conditions. However, a significant number of guests encountered issues such as weak signals, constant disconnections and slow speeds. Problems with the login system and security were also noted with some describing it as inconvenient and non-standard. Evening usage seemed particularly problematic with some guests stating the internet was nearly nonexistent during that time. Overall, while some guests had satisfactory experiences, many highlighted the need for improvement in the hotel's Wi-Fi service.
Hotel Ilan offers a gym and sauna included in the price of the stay, providing added value for guests. The gym is described as well-equipped and decent with plenty of equipment available. Reviews consistently mention the convenience and free access to these facilities, making them a notable feature of the hotel. Although some guests did not have the opportunity to use the gym during their short stays, the overall sentiment is positive regarding the availability and quality of the gym and sauna.
Hotel Ilan offers a substantial and secure parking lot, conveniently located on-site. Guests frequently appreciate the ample space and the ease of parking directly at the hotel. The location is praised for its accessibility with parking spots available in the courtyard and behind a gate, ensuring a further sense of security.
However, it's important to note that the parking comes at an additional charge, which some guests find can be unexpectedly high. The fee is often mentioned as being 30 PLN per day, which some consider to be excessive. A few reviews suggest that it would be more favorable if the parking expenses were included in the room rate. Despite the cost, many guests still find the convenience and security of the parking to be a valuable feature.
In rare instances, guests have noted some difficulty with parking logistics, such as confusing signs or a challenging barrier and at times the parking lot can become crowded. Nonetheless, the availability of free parking has also been mentioned, though it appears less commonly.
Overall, the parking at Hotel Ilan is largely regarded as spacious and secure, though it does come at an additional cost that guests should be aware of in advance.
Hotel Ilan stands out as a prime choice for families seeking a comfortable and child-friendly experience. The hotel is often praised for its family-friendly location and service, making it a convenient and enjoyable retreat for both parents and children. Guests appreciate the spacious rooms which are ideal for family stays, allowing everyone to find something to enjoy. The kind and helpful staff further enhance the welcoming atmosphere, ensuring a pleasant stay for all family members.
Families traveling with pets will also find Hotel Ilan accommodating, as dogs are allowed and there are comfortable spaces for them to run. The hotel's thoughtful approach to family and pet friendliness makes it an excellent choice for family vacations.
Hotel Ilan in Lublin, Poland, offers both ups and downs as highlighted by guest reviews, primarily focusing on its four-star rating, facilities and services. Guests generally feel that the four-star rating is slightly exaggerated with several commenting that the hotel resembles a three-star establishment. The comfort and conditions of the rooms, in particular, fall short of what might be expected from a four-star hotel.
Despite these criticisms, the hotel manages to make a strong case for itself in certain areas. The breakfast service stands out as deserving of a four-star rating and the overall cleanliness is appreciated, albeit with some guests suggesting that the hotel could benefit from some refreshing. The atmosphere remains welcoming and the hotel attempts to maintain a high standard, even if not entirely achieving it by international four-star metrics.
On the downside, there are comments about additional fees, such as parking and the absence of a pool, which detract from the overall experience.
In summary, while Hotel Ilan falls short of the expectations attached to its four-star rating, it still provides a satisfactory stay for many with notable positives in its breakfast offering and cleanliness.
Hotel Ilan is tailored for business travelers, featuring amenities that meet various professional needs. The hotel offers a very good breakfast to start the day, ensuring guests are energized for their activities. Secure parking provides peace of mind, while business Wi-Fi supports uninterrupted work. Meeting rooms are available and the hotel is noted as perfect for business users, boasting an exterior suitable for corporate events and gatherings.
The rooms include a large desk, ideal for working, enhancing the overall value for business travelers. While traditional Wi-Fi might be password resistant, using a VPN is recommended for a better experience. Despite some sections being temporarily out of order and the absence of a dedicated business center, the hotel maintains a good connection for business travel needs. While not suitable for business meetings, the hotel’s overall amenities offer good value for corporate usage.
Hotel Ilan, a historic property adorned with luxurious design, offers certain features to accommodate guests with disabilities. The hotel is wheelchair accessible and there is accessible parking available. However, guests with mobility issues may face challenges due to the lack of a ramp at the hotel entrance and on the main staircase, which complicates access for those using wheelchairs or carrying luggage. The hotel's soundproofing has received mixed feedback and it may not be ideal for business meetings. Nonetheless, its elegant design and accessible parking make it a notable option for some travelers.
Hotel Ilan offers an excellent value for money experience within a majestic and beautiful building. Despite some opinions that it may not fully match the level of a four-star hotel, guests still appreciate its unique décor, modernity and stylish design. The hotel exudes a unique atmosphere, bolstered by well-maintained and elegant common areas. Overall, it presents a beautiful and atmospheric stay, suitable for families seeking a blend of comfort and distinctive character.
Hotel Ilan is praised for its dog-friendly facilities and services, making it a good choice for travelers with pets. Guests appreciate the hotel's welcoming attitude towards dogs and the reasonable fee associated with bringing them along. The personal space provided ensures comfort for both pets and their owners. The hotel is consistently described as accommodating for dog owners, allowing larger breeds like shepherds to stay without issue. This pet-friendly atmosphere is complemented by friendly service from the staff, further enhancing the experience for guests traveling with their furry companions. Overall, Hotel Ilan stands out as a hospitable spot for animal lovers.
Location Show Map
Location
Housed in a building of significant historical and aesthetic value, formerly the Chachmei Yeshiva, the hotel’s location evokes a sense of nostalgia and heritage. This unique setting contributes to the overall positive guest experience, alongside the ease of access to the old town, bus station and local markets. Despite a few remarks on the path routes to the city being slightly problematic, the general consensus highlights the excellent value for money and the hotel's top-notch price-to-quality ratio. Ideal for both pedestrians and car users, Hotel Ilan’s location appeals to a broad range of travelers, ensuring a pleasant stay in the heart of Lublin.
Breakfast
The array of options includes not only the usual hotel fare but also local delicacies, fresh ingredients and healthy choices like fresh beetroot juice and chia seed pudding. A majority of guests mentioned the breakfast as exceptionally good with some calling it the best they’ve had and pointing out its superb quality and extensive variety. Vegetarian options are noted to be available, adding to the impressive range.
The hotel restaurant itself also earns praise for its delightful cuisine, reinforcing the overall high standard of food and drink at Hotel Ilan. While there are occasional mentions of less varied options or isolated instances of poorly prepared specific items like cold scrambled eggs, the overwhelming sentiment is positive.
In summary, Hotel Ilan's breakfast is a highlight that promises a rich, satisfying and diverse start to the day, ensuring that everyone finds something to enjoy.
Dinner
Visitors particularly commend the Olivia Restaurant, noting its diverse menu and excellent wine selection. Meals served in this elegant setting are not only delicious but also aesthetically pleasing. The evening meals and dinners are repeatedly mentioned as wonderful and recommend-worthy. Moreover, the restaurant staff are described as kind and friendly, adding to the overall positive dining experience.
A few reviews point out minor issues, such as food in warmers not being adequately heated and some noise disturbances. Nonetheless, the overall sentiment remains highly favorable.
For those considering a stay at Hotel Ilan, dining at the hotel's restaurant is highly recommended. Whether enjoying a meal in the atmospheric restaurant or ordering room service, guests are likely to be impressed by the quality and taste of the food on offer.
Rooms
Many visitors highlight the spaciousness of both the rooms and bathrooms and mention the cleanliness and overall maintenance of the accommodations. Despite occasional critiques about the rooms needing updating and some furniture appearing worn, the positive aspects of size and comfort are consistently reiterated. Certain rooms have notable views and the building itself contributes to a distinct and charming atmosphere.
While there are a few comments about noise from street-facing rooms and some issues with cleanliness in specific cases, the overall consensus remains largely favorable. Guests also often commend the helpfulness of the staff and the good value the hotel offers. In summary, Hotel Ilan provides a comfortable and spacious stay, particularly appealing to travelers who prioritize room size and amenities in an attractive historical setting.
Beds
However, a significant number of guests found the mattresses too soft, leading to discomfort. Some mentioned issues such as mattresses drifting apart, which was particularly problematic for double beds made from two single ones. The overly soft mattresses were often cited as causing back problems and general discomfort with a few guests describing them as sagging or worn out. There were also complaints about small or uncomfortable pillows and squeaky beds.
While some guests were perfectly satisfied with the comfortable, large beds, others highlighted issues with the softness and condition of the mattresses, indicating room for improvement in this aspect of the hotel experience.
Cleanliness
However, there are notable issues affecting the impression of the hotel's cleanliness. Several reviews point out dirty and stained carpets, both in the rooms and hallways, which appear in need of regular and more thorough cleaning. Complaints of scratched furniture, patched carpets and peeling walls suggest that the hotel could benefit from renovation or at least some cosmetic updates. The state of the bathrooms also draws mixed reactions with some praising their condition and others pointing out mold, limescale and damaged fixtures.
Feedback also highlights a lack of diligence from the cleaning staff with reports of dust on furniture, smelly sewage drains and cleaning inconsistencies detracting from the overall experience. Housekeeping practices seem to vary with some guests reporting inadequate cleaning while others found their rooms well-maintained.
In summary, while Hotel Ilan does receive praise for spacious, clean rooms and well-kept common areas, there is a clear need for improved and more consistent cleaning practices, especially concerning carpets and bathroom facilities.
Staff
Despite some minor mentions of understaffing in housekeeping and occasional unfriendly interactions, the overall feedback remains overwhelmingly positive. Many highlighted the staff's ability to go out of their way to help, demonstrating empathy and a genuine desire to ensure guest satisfaction. Whether through providing great customer service or maintaining a positive attitude, the personnel at Hotel Ilan contribute significantly to the hotel's welcoming and comfortable atmosphere.
In conclusion, Hotel Ilan's reputation for friendly and competent staff makes it a standout choice for travelers seeking attentive and pleasant service during their stay.
Wi-Fi
Gym
Parking
However, it's important to note that the parking comes at an additional charge, which some guests find can be unexpectedly high. The fee is often mentioned as being 30 PLN per day, which some consider to be excessive. A few reviews suggest that it would be more favorable if the parking expenses were included in the room rate. Despite the cost, many guests still find the convenience and security of the parking to be a valuable feature.
In rare instances, guests have noted some difficulty with parking logistics, such as confusing signs or a challenging barrier and at times the parking lot can become crowded. Nonetheless, the availability of free parking has also been mentioned, though it appears less commonly.
Overall, the parking at Hotel Ilan is largely regarded as spacious and secure, though it does come at an additional cost that guests should be aware of in advance.
Family
Families traveling with pets will also find Hotel Ilan accommodating, as dogs are allowed and there are comfortable spaces for them to run. The hotel's thoughtful approach to family and pet friendliness makes it an excellent choice for family vacations.
4 Star
Despite these criticisms, the hotel manages to make a strong case for itself in certain areas. The breakfast service stands out as deserving of a four-star rating and the overall cleanliness is appreciated, albeit with some guests suggesting that the hotel could benefit from some refreshing. The atmosphere remains welcoming and the hotel attempts to maintain a high standard, even if not entirely achieving it by international four-star metrics.
On the downside, there are comments about additional fees, such as parking and the absence of a pool, which detract from the overall experience.
In summary, while Hotel Ilan falls short of the expectations attached to its four-star rating, it still provides a satisfactory stay for many with notable positives in its breakfast offering and cleanliness.
Business
The rooms include a large desk, ideal for working, enhancing the overall value for business travelers. While traditional Wi-Fi might be password resistant, using a VPN is recommended for a better experience. Despite some sections being temporarily out of order and the absence of a dedicated business center, the hotel maintains a good connection for business travel needs. While not suitable for business meetings, the hotel’s overall amenities offer good value for corporate usage.
Accessible
Luxury
Dog Friendly
No, Hotel Ilan doesn't have any pool.
No, a spa isn't available at Hotel Ilan.
Yes, Hotel Ilan welcomes dogs.
Yes, parking facilities are available at Hotel Ilan.
Yes, Hotel Ilan has a gym.
Location Show Map
More Options
