Hotel des Thermes et du Casino

Luc-sur-Mer 49.31988500, -0.35459000 , 5, Rue Guynemer (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviews'Hotel des Thermes et du Casino' in Luc-sur-Mer is an appealing destination with numerous commendable attributes, mainly reflected in its prime location, satisfying breakfast options, spacious rooms and commendable service.

The hotel is ideally situated in a beachfront location in a quaint village, providing stunning ocean views and convenient access to local amenities such as shops, restaurants and cafes. This excellent geographical positioning makes it a favorable choice for those looking to explore historical sites like the nearby D-Day beaches. Guests appreciate the easy access to these attractions and the secure parking facilities that make exploring the area hassle-free.

Breakfast at the hotel receives a generally positive response with guests praising the extensive buffet that offers generous portions and a variety of fresh, local products. While there are mentions of areas for improvement, such as adding more variety and improving coffee quality, the breakfast experience is overall satisfactory and provides a hearty start to the day.

Dining options around the hotel are plentiful and diverse with many guests enjoying meals just steps away at local eateries. Although the hotel doesn't have its own restaurant, this is rarely seen as a major inconvenience due to the numerous nearby choices.

The rooms are lauded for their spaciousness, cleanliness and especially for the sea views. Guests commonly mention the comfortable and well-appointed nature of the accommodations, although some note the need for updates and better housekeeping consistency. Despite these critiques, the overall comfort and aesthetic of the rooms contribute to a positive stay.

The staff at 'Hotel des Thermes et du Casino' are frequently highlighted for their friendliness and professionalism. Words like "welcoming," "attentive," and "kind" are often used in reviews, indicating a commendable level of service that enhances the overall guest experience. The multilingual staff and their local knowledge further add to the hotel's appeal.

WiFi service at the hotel has received mixed feedback with some guests finding it satisfactory while others experienced connectivity issues. The wellness and spa facilities are well-regarded, providing a relaxing and serene environment despite some areas needing minor improvements. The pools, both indoor and outdoor, are another feature guests enjoy, offering heated and convenient swimming options.

Parking options are practical and well-received with both free and paid secure options available. This flexibility allows guests to choose according to their needs, contributing to a stress-free experience.

In summary, 'Hotel des Thermes et du Casino' stands out for its excellent location, comfortable accommodations and exceptional guest service, making it a highly recommended choice for visitors seeking a delightful seaside stay in Normandy.
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Hotel with Spa
Hotel des Thermes et du Casino features thermal baths and casino access, offering a blend of wellness and entertainment. It is a good option for those looking for a varied experience.

Hotel with Parking
This hotel offers both paid private parking and is near the Thalasso des 3 Mondes. It is also close to the beach.

3-Star Hotel
This 3-star hotel is popular and offers a swimming pool, spa therapy, a sundeck, and a terrace with pool views. It's situated close to the beach and the Casino de Luc-sur-Mer, providing both relaxation and entertainment options.

Hotel with Outdoor Pool
This hotel offers an outdoor pool. Located in Luc-sur-Mer, it provides easy access to the beach and casino.

Hotel with Heated Pool
Features both indoor and outdoor heated swimming pools, providing guests with options for relaxation regardless of the weather. The outdoor pool is surrounded by a pleasant garden.

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Room Types
Double Room With Balcony Sea View This room features a flat-screen TV, a private bathroom and a balcony with sea views.

Double Room with Garden View With views of the garden and swimming pool, this room features a flat-screen TV and a private bathroom.

Triple Room This room cannot accommodate an extra bed or baby cot.

Double Room Without Balcony - Sea View This room features a flat-screen TV and a private bathroom.

Guest Reviews
8.1
Very Good
Location
Nestled in the charming village of Luc-sur-Mer, 'Hotel des Thermes et du Casino' boasts an unbeatable beachfront location that has garnered high praise from its guests. The geographical position of the hotel stands out as a remarkable highlight, just a stone's throw away from both the beach and the heart of the city, lined with an array of shops, restaurants and cafes. The seafront location offers guests stunning views of the ocean, a perfect backdrop for a relaxing and picturesque stay. The hotel also provides easy access to the nearby D-Day beaches and various tourist attractions, making it an attractive spot for history buffs and casual tourists alike.

Guests consistently commend the convenience of having everything within walking distance, including secure parking facilities, which adds to the ease of exploring the area without the need for a car. The quiet, tranquil ambiance allows visitors to enjoy the soothing sounds of the waves and the refreshing sea breeze. Exceptional customer service further enhances the overall experience with the friendly and welcoming staff ensuring a comfortable and memorable stay.

The hotel's situation on a renovated boulevard by the sea not only makes it an ideal base for seaside strolls but also positions it as a perfect spot for witnessing the sunrise and daily activities of early morning fishermen. The strategic location is particularly favorable for those participating in events such as the marathon or simply looking to indulge in some serene walks along the beachfront.

With its perfect mix of prime location, superb views and excellent service, 'Hotel des Thermes et du Casino' in Luc-sur-Mer is highly recommended for anyone seeking a delightful seaside stay in Normandy.

Breakfast
Hotel des Thermes et du Casino offers a breakfast experience that receives a spectrum of reviews, leaning predominantly towards the positive. Guests frequently praise the variety and quality of options available, highlighting the well-stocked, hearty and extensive breakfast buffet. Many find the breakfast to be good value for money and commend its generous portions and diverse selection, including local products and fresh choices such as pastries, bread, fruit juices, eggs and cold cuts.

The ambiance of the breakfast room also receives favorable mentions, described as beautiful and ideally situated with some guests enjoying the chance to dine with a sea view or on the terrace. The friendly and helpful staff further enhance the morning meal experience for many.

While the majority of reviews are enthusiastic, there are a few criticisms. A common lament is the absence of certain items such as scrambled eggs, local products and more extensive options like cakes, tarts or pancakes. Some guests deem the breakfast to be too basic or lacking in variety with occasional complaints about the freshness of pastries and bread. The coffee quality also garners mixed reactions with some finding it satisfactory while others are critical of its taste.

Overall, the breakfast at Hotel des Thermes et du Casino is generally well-regarded, offering a substantial start to the day with room for some improvements in variety and cost.

Dinner
Hotel des Thermes et du Casino provides a convenient location for dining with numerous restaurants and cafes just steps away from the premises. Guests frequently highlight the accessibility of these dining options, appreciating the variety and ease of finding a good restaurant nearby. Many have enjoyed meals at local eateries such as the restaurant across from the hotel and l'escale, located just 200 meters away, where they had particularly satisfying experiences.

However, it is worth noting that the hotel itself does not have an in-house restaurant, which means guests need to venture out for every meal. While this might not be a concern given the myriad of dining choices in the vicinity, some guests find it inconvenient, especially when local restaurants close early.

Breakfast at the hotel garners mixed reviews. Though some guests mention enjoying basic breakfasts each morning, others feel the offerings are limited and not worth the price, missing more local options and espresso machines. Despite these limitations, the hotel's prime location near good dining establishments and the positive guidance on restaurant choices seem to ensure that guests can still have an enjoyable culinary experience during their stay.

Rooms
Hotel des Thermes et du Casino boasts rooms that are largely well-received by guests for their spaciousness and cleanliness. Many reviewers appreciate the rooms with sea views, highlighting the comfort and attractiveness of these accommodations. These rooms are often described as beautiful, nicely decorated and offering stunning vistas of the water.

Guests commonly mention the spacious nature of the rooms with many noting the comfort provided by features such as large beds and modern amenities like balconies and patio areas. The bathrooms, while sometimes in need of an update, are generally deemed large and well-appointed. Cleanliness is frequently praised with several reviews noting the rooms are meticulously maintained and comfortable.

However, a few concerns do surface in the reviews. Some rooms are described as dated and in need of remodeling. There are occasional issues with housekeeping, as some rooms are not cleaned daily and guests sometimes had to make their beds themselves due to Covid-19 measures. A lack of soundproofing and absence of air conditioning are additional points of critique for some visitors.

In summary, the rooms at Hotel des Thermes et du Casino are well-regarded for their spaciousness, cleanliness and comfort, particularly those with sea views. While there are a few areas for improvement, such as housekeeping frequency and updates to older amenities, most guests enjoy a pleasant and restful stay.

Beds
At 'Hotel des Thermes et du Casino', guests have shared mixed experiences regarding the beds. Many have praised the comfort, noting the presence of soft pillows and cozy mornings. High-quality and comfortable bedding is often highlighted with multiple mentions of clean and spacious beds. King size and large beds also receive positive feedback, contributing to a general sense of satisfaction with the sleep quality offered.

However, not all reviews are glowing. Some guests have reported issues such as worn or sagging mattresses and beds that were either too firm or too soft. Occasional complaints about uncomfortable pillows and the sound of spring mattresses have also been noted. Despite these concerns, the overall sentiment leans towards comfort with many guests appreciating the impeccable bedding and cleanliness of the beds.

In summary, while there are areas for improvement, particularly with mattress wear and pillow quality, the hotel largely succeeds in providing a comfortable sleeping experience for its patrons.

Cleanliness
Hotel des Thermes et du Casino garners mixed reviews regarding cleanliness with a noticeable tilt towards dissatisfaction. While some guests have lauded the very clean and comfortable accommodation, calling it spotless and highlighting clean rooms and bathrooms, many have critiqued the superficial nature of the cleaning services.

Common issues include dirty stains, mould on curtains, spider webs and dirty windows. Complaints also mention mold in the bathroom grout, hair in the showers, dust on furniture and ventilation and unclean balconies and sliding doors. The state of the housekeeping appears inconsistent with some rooms not being cleaned between stays and a general lack of thoroughness in various areas.

Despite these concerns, there are positive remarks about the cleanliness of specific rooms, stating them as clean and spacious with good facilities. However, the hotel's overall condition is perceived as run-down with outdated decor, stained carpets and a sense of neglect permeating the interior.

In summary, while there are instances of cleanliness meeting guest expectations, a significant portion of reviews highlight a need for improved and more consistent cleaning standards at Hotel des Thermes et du Casino.

Staff
The guest reviews for 'Hotel des Thermes et du Casino' highly praise the hotel's staff. Words like "friendly," "welcoming," and "attentive" frequently appear, emphasizing the exceptional warmth and helpfulness pervading the team. The reception staff, often highlighted for their promptness and efficiency, contribute significantly to a seamless check-in and check-out process. Many reviewers compliment the personal, caring and courteous nature of the employees, noting their consistent smiles and efforts to ensure guest well-being.

Particular appreciation is shown for how the staff's kindness and professionalism enhance the overall experience. The staff's ability to speak multiple languages, including English and their deep local knowledge often make guests' stays more enjoyable. The genuine attentiveness of the team is clearly evident from multiple mentions of staff going above and beyond to accommodate special requests and provide the best possible rooms for guests’ needs, including those traveling with pets.

The welcoming atmosphere is further enriched by the conscientiousness and courtesy displayed by all team members, from receptionists to housekeepers. Guests also appreciate the exceptional management, which appears to be actively engaged in ensuring a pleasant stay for all. Overall, the hotel's staff consistently earns high praise for their remarkable service, making 'Hotel des Thermes et du Casino' a standout destination for travelers seeking warm hospitality.

Wi-Fi
Hotel des Thermes et du Casino offers WiFi service that has received mixed feedback from its guests. The WiFi was described as good by some visitors, highlighting moments when connectivity met their needs. However, others noted issues such as minimal or poor internet reception and in some cases, no WiFi at all. The connection was sometimes only accessible through an iPhone, indicating potential inconsistencies in availability. Additionally, the television network has been remarked as weak, which may impact overall satisfaction for tech-dependent travelers.

Spa
The wellness and spa facilities at Hotel des Thermes et du Casino have received generally positive feedback from guests. Many reviews highlight the enjoyment of the spa, sauna and jacuzzi areas, often describing them as relaxing and enjoyable. The wellness area and private access to the spa were particularly appreciated, providing a serene atmosphere for guests. The pool, often mentioned alongside the spa, contributes to a well-rounded relaxation experience.

However, some guests noted areas that could use improvement, such as better maintenance of the spa facilities and addressing issues with towel warmers and wallpaper. Concerns about cleanliness and excessive chlorine in the jacuzzi were also mentioned. Despite these areas for improvement, the overall sentiment remains positive with guests frequently praising the spa for its relaxing environment and good amenities.

Pool
The Hotel des Thermes et du Casino features both indoor and outdoor swimming pools, providing guests with a variety of options for relaxation. Many visitors highlighted the heated pools as a significant advantage, offering a perfect temperature for a soothing dip, even on cooler days. The outdoor pool area is particularly appreciated for its warmth, making it an excellent place to unwind in the pleasant garden that surrounds it. Sun loungers and tables in the garden further enhance the relaxation experience.

Several reviews emphasize the overall cleanliness and maintenance of the pools, though there are mixed opinions about the pool area's upkeep. While some guests found the pool exceptionally clean and well-maintained, others felt that the poolside area could benefit from more rigorous cleaning and modernization. Issues such as sand on the pool steps and dirty edges were noted by a few visitors. Despite this, the calming ambiance and the convenience of having an accessible pool without extra charges were mentioned positively.

The indoor pool allows for swimming regardless of the weather, adding to the hotel's appeal. Guests also enjoyed the scenic sea view from the pool area, adding to the overall charm of their stay. The variety of pools and the accompanying spa and jacuzzi facilities contribute significantly to the hotel's allure, offering multiple ways to enjoy a relaxing and pleasant experience.

Parking
Hotel des Thermes et du Casino offers a variety of parking options that are well-received by guests. There is plenty of free public parking on the street directly in front of the hotel with many praising the availability and convenience of these spaces. For those seeking more secure options, the hotel provides private, gated and enclosed parking for an additional fee. This private parking is often highlighted for its security and convenience, though it is noted that it is best to book in advance due to limited spaces.

Guests appreciate the reasonable pricing for the hotel's private parking, which is sometimes described as "attractive" despite the additional cost. For those who prefer not to pay, there are ample free parking spaces available nearby, easily accessible and sometimes right across the street. The availability of both free and paid options ensures that guests can choose according to their needs and preferences with many finding the parking situation satisfactory and practical.

3 Star
Hotel des Thermes et du Casino is a three-star hotel situated in the city center, which offers decent value for money. However, guest reviews suggest that the establishment struggles to meet the standards typically expected of a three-star hotel. The cleanliness of the hotel, in particular, is a point of contention with feedback highlighting superficial cleaning and overall poor maintenance. Some guests find the decor to be kitschy and minor inconveniences like small shower problems and the absence of a kettle or courtesy tray in the rooms were noted.

Although reasonably priced, the hotel seems to fall short of the expectations for its star rating with several guests questioning whether it truly deserves its three-star status. Noise from street-facing rooms has also been mentioned as an issue, indicating areas where improvement is needed. Overall, while the hotel's pricing may be attractive, its facilities and services may not fully align with what a three-star rating generally promises.

Accessible
Hotel des Thermes et du Casino offers commendable accessibility features for guests with disabilities. The accommodations are notably accessible, including rooms specifically designed for people with reduced mobility. Public areas such as the enclosed courtyard are also accessible and there is an elevator for easy access to different floors. Guests found the hotel very accessible overall, indicating that facilities are designed with inclusivity in mind. However, there were some mentions suggesting that cleaning standards, especially in the bathrooms, could be improved. Despite this, the hotel's spacious and accessible structures, coupled with cozy conference facilities, provide a comfortable stay for all guests.

Heated Pool
Hotel des Thermes et du Casino receives notable praise for its heated swimming pool. Guests frequently highlight the pleasant and well-heated environment, which operates from 8 AM to 8 PM. The enclosed and covered structure adds to the comfort, ensuring guests can enjoy a dip regardless of the weather. Accessibility to this well-maintained pool comes at no additional cost, making it a valuable amenity. Many reviews express genuine enjoyment, considering the heated pool a delightful and positive feature of their stay. This consistently positive feedback suggests that the heated pool significantly enhances the overall guest experience at the hotel.

Outdoor Pool
Hotel des Thermes et du Casino features a highly praised outdoor pool that greatly enhances the guest experience. The pool is heated and ensures comfortable swimming temperatures throughout the day with convenient hours from 8 am to 8 pm. Guests have welcomed the cleanliness and maintenance of the pool, often highlighting the pleasant setting equipped with sun loungers and chairs in a lovely garden. The pool and garden together provide a relaxing atmosphere that many found delightful. The hotel's location, right in front of the beach, also adds to the appeal, offering easy access to coastal recreation. Not only is the pool area inviting, but it's also supported by friendly, helpful staff who contribute positively to the overall stay.

Dog Friendly
Hotel des Thermes et du Casino is a great choice for dog owners seeking a pet-friendly getaway. The hotel is notably dog-friendly, welcoming pets warmly and offering several amenities tailored for canine comfort. Guests have appreciated the pleasant rooms with very comfortable beds, as well as the friendly staff and hearty breakfast. Dogs are more than welcome with a special warm welcome extended to pets, ensuring they feel at ease.

A particularly convenient feature is the hotel's layout, which includes no stairs and proximity to the exit, making it easy to take dogs outside without navigating through the entire building. The nearby areas are perfect for enjoyable walks with pets with a dog-friendly beach just a 5-10 minute walk away, although the beach directly in front of the hotel does not allow dogs.

For those looking to explore and dine, the hotel staff are ready with excellent recommendations, such as a fantastic restaurant located right in front of the hotel. Overall, the combination of a dog-friendly environment, accommodating staff and excellent location makes this hotel a top pick for travelers with pets.


Yes, Hotel des Thermes et du Casino has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Hotel des Thermes et du Casino.

Yes, Hotel des Thermes et du Casino welcomes dogs.

Yes, parking facilities are available at Hotel des Thermes et du Casino.

No, Hotel des Thermes et du Casino doesn't have a gym.

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