Hotel Apartamentos Ciudad de Lugo
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Summary of reviewsHotel Apartamentos Ciudad de Lugo receives high praise for its strategic location, being just a few minutes' walk from the Roman Wall and old town, making it an excellent gateway for sightseeing and exploring the historic charm of Lugo. Guests appreciate the ease of access to nearby attractions, amenities and the convenience of not needing a car, although easy street parking is available.
The breakfast is generally well-received, noted for its quality, variety and reasonable price. Guests enjoy a hearty buffet with fresh orange juice, regional specialties and good coffee. Despite some minor criticisms about the variety, the breakfast remains a favored aspect of their stay.
Room quality stands out positively with large, comfortable and well-equipped apartments suitable for families and groups. The rooms' cleanliness and functional layout receive frequent commendations, although minor maintenance issues such as wear and tear and occasional bathroom odors are mentioned. Despite these, the overall room experience is highly favorable.
Staff service is consistently highlighted for its friendliness, attentiveness and professionalism. Guests feel well-taken-care-of and appreciated the helpfulness and warmth of the staff, which significantly enhances their stay.
The cleanliness of the hotel is generally praised with many finding the apartments clean and well-maintained. However, some reviews point out areas that could benefit from more thorough cleaning. Enhancing the consistency of cleaning services could further improve guest satisfaction.
Parking options, especially the secure underground parking, are valued for their safety and affordability. However, the narrow garage poses challenges for larger vehicles. Despite these limitations, the availability of various parking options, including external spaces, is appreciated.
For family stays, the hotel is highly recommended owing to spacious, practical and well-maintained apartments that cater to families, including those with pets. The overall service and facilities contribute to a welcoming and comfortable family atmosphere.
Regarding bed comfort, opinions are mixed. Some guests find the beds comfortable, while others note issues with hard mattresses or needing newer bedding. Addressing these concerns could enhance sleep quality and overall comfort.
In terms of facilities, the free WiFi receives mixed reviews with some guests experiencing weak signals and slow speeds. Improving the connectivity could significantly boost guest experiences.
Finally, as a three-star hotel, it offers a good value with its geographic advantage, rich breakfast and excellent customer service, although some believe it could benefit from renovations to fully meet its star rating.
Overall, Hotel Apartamentos Ciudad de Lugo provides a comfortable, clean and friendly environment with an excellent location, making it a solid choice for both leisure and business travelers.
Categories
The breakfast is generally well-received, noted for its quality, variety and reasonable price. Guests enjoy a hearty buffet with fresh orange juice, regional specialties and good coffee. Despite some minor criticisms about the variety, the breakfast remains a favored aspect of their stay.
Room quality stands out positively with large, comfortable and well-equipped apartments suitable for families and groups. The rooms' cleanliness and functional layout receive frequent commendations, although minor maintenance issues such as wear and tear and occasional bathroom odors are mentioned. Despite these, the overall room experience is highly favorable.
Staff service is consistently highlighted for its friendliness, attentiveness and professionalism. Guests feel well-taken-care-of and appreciated the helpfulness and warmth of the staff, which significantly enhances their stay.
The cleanliness of the hotel is generally praised with many finding the apartments clean and well-maintained. However, some reviews point out areas that could benefit from more thorough cleaning. Enhancing the consistency of cleaning services could further improve guest satisfaction.
Parking options, especially the secure underground parking, are valued for their safety and affordability. However, the narrow garage poses challenges for larger vehicles. Despite these limitations, the availability of various parking options, including external spaces, is appreciated.
For family stays, the hotel is highly recommended owing to spacious, practical and well-maintained apartments that cater to families, including those with pets. The overall service and facilities contribute to a welcoming and comfortable family atmosphere.
Regarding bed comfort, opinions are mixed. Some guests find the beds comfortable, while others note issues with hard mattresses or needing newer bedding. Addressing these concerns could enhance sleep quality and overall comfort.
In terms of facilities, the free WiFi receives mixed reviews with some guests experiencing weak signals and slow speeds. Improving the connectivity could significantly boost guest experiences.
Finally, as a three-star hotel, it offers a good value with its geographic advantage, rich breakfast and excellent customer service, although some believe it could benefit from renovations to fully meet its star rating.
Overall, Hotel Apartamentos Ciudad de Lugo provides a comfortable, clean and friendly environment with an excellent location, making it a solid choice for both leisure and business travelers.
Family Friendly Hotel
Offers spacious apartments with kitchenettes and family rooms. Provides laundry services and is pet-friendly. It is located in the historic center of Lugo.
Dog Friendly Hotel
This hotel is pet-friendly and offers spacious apartments with kitchenettes. It is located a short walk from Lugo's Roman Wall.
Hotel with Parking
This hotel is listed among those in Lugo offering parking facilities.
3-Star Hotel
This hotel is located a short walk from Lugo's Roman Wall, a UNESCO World Heritage Site. All accommodations are bright and modern, with a plasma-screen satellite TV. It offers spacious apartments with kitchenettes.
Hotel near Nightlife Spots
Accessible Hotel
About Hotel Apartamentos Ciudad de Lugo
License: B27441864
Guest Reviews
Location
Visitors appreciate the central yet tranquil setting, which provides easy access to both the bustling old town and necessary amenities like supermarkets, restaurants and shops. The strategic position allows for comfortable exploration without the need for a car and the availability of easy street parking is a bonus for those who drive. Moreover, the location offers practical benefits for both business and leisure travelers, including comfortable accommodation options and various facilities.
Overall, the hotel's geographic placement stands out as a major highlight, providing guests with the perfect base to experience the cultural and historical essence of Lugo.
Breakfast
Several guests note that the breakfast, while simple, is satisfying and sufficient, making it a reliable choice for starting the day. There is also appreciation for the affordable options with breakfast available for around 7 euros and the convenience of having it in the onsite or nearby cafes. Others highlight the service as decent and accommodating with gluten-free options available.
Despite the overwhelming positive feedback, there are a few criticisms. Some guests find the breakfast to be basic or meager, mentioning the limited selection compared to what one might expect in Northern Europe. A few reviewers felt the need for improvements in variety and service. Nonetheless, the overall consensus is that Hotel Apartamentos Ciudad de Lugo offers a good and reasonably priced breakfast experience.
Dinner
Rooms
Cleanliness appears to be another strong point with several guests finding their accommodations clean and well-maintained. The apartment layout is often praised for its functionality and thoughtful separation of living areas, enhancing the overall living experience. The location of the hotel is considered convenient, being close to the old town and offering easy access to local attractions. Free parking nearby is an added bonus, particularly for those traveling by car.
However, the reviews are not without a few minor criticisms. Some guests observed signs of wear and tear, such as peeling paint, chipped ceilings and occasionally stale bathroom smells. A few mentioned issues with the bathroom fixtures and dated decor. Despite these shortcomings, the overall consensus remains favorable with many guests willing to return for future stays.
In summary, Hotel Apartamentos Ciudad de Lugo offers spacious, comfortable and well-equipped apartments that are ideal for travelers seeking a home-like experience. The positive aspects, particularly the room size and cleanliness, generally outweigh the minor drawbacks, making it a recommended choice for both short and extended stays.
Beds
Some guests experienced issues with bed arrangements, such as receiving separate beds instead of a requested double bed or finding the bed size too small or narrow. There were also mentions of additional small beds in the rooms which might suit short stays but not for longer ones. Bedding cleanliness and wear were other points of contention with some guests noting bed coverings as worn out or stained.
Overall, while comfort can be found for some, there seems to be a need for improvements in bed quality and consistency to ensure a better night's sleep for all guests.
Cleanliness
However, some concerns were raised about the thoroughness and consistency of the cleaning services. Issues such as dirty floors, walls with damp areas, visible hairs, dusty floors and old curtains were mentioned. There were also mentions of neglected areas needing more regular attention, like corners, kitchen utensils and en-suites with moldy shower tiles. Moreover, some guests mentioned that cleaning could be notably improved with certain apartments requiring a facelift and better maintenance.
In summary, while the hotel excels in cleanliness for many, there are areas that could benefit from more rigorous attention to detail and routine maintenance.
Staff
Visitors felt welcomed and well-attended to from the moment they arrived with the receptionists often going above and beyond to ensure guests' comfort and satisfaction. Their willingness to provide necessary information and assist with any needs was frequently noted, making guests feel at home. The attentive and cordial nature of the staff, including those in the cafeteria, is a recurring theme in the reviews.
While there were a few mentions of areas for improvement, such as occasional issues with room cleaning and a few instances of less-than-stellar service, the overwhelming majority of feedback was positive. The attentive and kind treatment from the employees appears to be a standout feature, contributing significantly to the overall positive experience at the hotel.
In summary, the staff at Hotel Apartamentos Ciudad de Lugo are frequently commended for their exceptional service, friendliness and attentiveness, making it a recommended choice for those seeking excellent hospitality.
Wi-Fi
Parking
However, the parking facility does have its constraints. The garage, although secure, is particularly narrow, posing challenges for larger vehicles. The elevator-style parking system was noted as tight and difficult to maneuver, especially for bigger cars or vans, which sometimes resulted in vehicles needing to be parked outside. Occasional issues with the garage lift and the general tightness of the parking area were also mentioned.
Despite these drawbacks, the value for money and the variety of parking options, including motorcycle parking, make it a practical choice for many travelers. The surrounding area also offers easy parking alternatives, which can be a comforting backup. Overall, while the parking at Hotel Apartamentos Ciudad de Lugo is mostly appreciated for its security and price, guests with larger vehicles might need to exercise extra caution or consider nearby parking options.
Family
Guests frequently highlight the family-friendly nature of the hotel, emphasizing the ease of traveling with young kids and even pets. The well-maintained, clean apartments contribute to a pleasant experience with heating adding to the comfort.
The service stands out as a key highlight, making the overall stay highly satisfactory for families. Despite occasional minor issues like fridge noise or slight dampness, the hotel's attributes strongly outweigh these concerns.
The location is ideal for spending several days in Lugo, ensuring a welcoming family atmosphere. The hotel’s facilities and pet-friendly policy further enhance its appeal, making it an excellent choice for family trips. Overall, Hotel Apartamentos Ciudad de Lugo is highly recommended for its family-oriented services and comfortable accommodations.
3 Star
Business
Accessible
The accommodation boasts functional and clean spaces with the added benefit of being close to the old town and city center, allowing guests to explore on foot. The hotel also provides a spacious apartment option for three people, ensuring ample room for comfort. A generous bathroom that is wheelchair accessible further enhances its suitability for guests with mobility challenges.
On the downside, steep inclines in certain areas may pose difficulties for elderly visitors and accessing the car park with larger vehicles could be challenging. Despite these minor drawbacks, the hotel's good accessibility and practical amenities make it a highly favorable option for travelers in need of accessible accommodations.
Dog Friendly
The apartments, equipped with a living room, offer a spacious and clean setting, allowing pets and their owners to feel at ease. The location is advantageous for dog owners as it is near the city wall and parks, providing excellent spots for dog walks within a short walking distance.
Though pets are not allowed in the cafeteria, they are welcomed throughout the rest of the property, maintaining a generally pet-friendly atmosphere. The hotel is very accommodating, allowing guests to bring their pets and offering a comfortable stay for all. Overall, Hotel Apartamentos Ciudad de Lugo stands out as an ideal option for those seeking pet-friendly lodging in the area.
No, Hotel Apartamentos Ciudad de Lugo doesn't have any pool.
No, a spa isn't available at Hotel Apartamentos Ciudad de Lugo.
Yes, Hotel Apartamentos Ciudad de Lugo welcomes dogs.
Yes, parking facilities are available at Hotel Apartamentos Ciudad de Lugo.
No, Hotel Apartamentos Ciudad de Lugo doesn't have a gym.
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