Hotel Metropol by Carris
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Summary of reviewsHotel Metropol by Carris is praised for its prime location, offering convenient access to Lugo's key attractions. The hotel sits just a short walk from the historic city walls, the Cathedral of Pilarica, the Roman baths and the lively city center, while also being conveniently close to the train station. The area is central yet peaceful with good parking options particularly on weekends, making it easy for guests to explore the city.
Despite being rated as a one-star hotel, Hotel Metropol by Carris consistently exceeds expectations, providing spacious and clean rooms that often resemble mini-apartments with added amenities like living rooms and kitchens. The rooms are noted for their cleanliness, comfort and tranquility, although some areas need improvement, such as better lighting, noise insulation and the functionality of appliances.
The breakfast, offered at a budget-friendly price of 5€, receives mixed reviews. While many guests find it sufficient with a good variety of basic items and homemade delights, others consider the selection limited, especially when arriving later in the morning. Overall, the value for money is recognized, though those seeking a more comprehensive buffet might be slightly disappointed.
The hotel's cleanliness standards are generally high with guests frequently mentioning the spotless rooms and common areas. Minor issues such as slightly outdated bathrooms or occasional odors do not significantly detract from the overall positive perception.
The staff at Hotel Metropol by Carris are a standout feature, frequently commended for their friendliness, attentiveness and high level of professionalism. From reception to cleaning personnel, the staff's dedication enhances the guest experience with particular praise for individuals who go above and beyond in their service.
Some aspects, however, like the WiFi, receive predominantly negative feedback due to poor connectivity and slow speeds, especially in certain areas of the hotel. Parking also presents mixed experiences; while there is available private parking and ample street parking nearby, the on-site garage can be limited and incurs an additional cost.
The hotel's peaceful location near lively nightlife spots offers a balanced experience. It provides tranquility while allowing easy access to bars and attractions, though occasional nighttime noise can be an issue.
Lastly, the condition of the beds has received varied feedback. While some find them comfortable, others report issues with mattress quality, pillows and overall bed condition, indicating a need for updates.
Overall, Hotel Metropol by Carris provides a comfortable, centrally-located and budget-friendly accommodation option with exceptional staff service, making it a reliable choice for exploring Lugo.
Categories
Despite being rated as a one-star hotel, Hotel Metropol by Carris consistently exceeds expectations, providing spacious and clean rooms that often resemble mini-apartments with added amenities like living rooms and kitchens. The rooms are noted for their cleanliness, comfort and tranquility, although some areas need improvement, such as better lighting, noise insulation and the functionality of appliances.
The breakfast, offered at a budget-friendly price of 5€, receives mixed reviews. While many guests find it sufficient with a good variety of basic items and homemade delights, others consider the selection limited, especially when arriving later in the morning. Overall, the value for money is recognized, though those seeking a more comprehensive buffet might be slightly disappointed.
The hotel's cleanliness standards are generally high with guests frequently mentioning the spotless rooms and common areas. Minor issues such as slightly outdated bathrooms or occasional odors do not significantly detract from the overall positive perception.
The staff at Hotel Metropol by Carris are a standout feature, frequently commended for their friendliness, attentiveness and high level of professionalism. From reception to cleaning personnel, the staff's dedication enhances the guest experience with particular praise for individuals who go above and beyond in their service.
Some aspects, however, like the WiFi, receive predominantly negative feedback due to poor connectivity and slow speeds, especially in certain areas of the hotel. Parking also presents mixed experiences; while there is available private parking and ample street parking nearby, the on-site garage can be limited and incurs an additional cost.
The hotel's peaceful location near lively nightlife spots offers a balanced experience. It provides tranquility while allowing easy access to bars and attractions, though occasional nighttime noise can be an issue.
Lastly, the condition of the beds has received varied feedback. While some find them comfortable, others report issues with mattress quality, pillows and overall bed condition, indicating a need for updates.
Overall, Hotel Metropol by Carris provides a comfortable, centrally-located and budget-friendly accommodation option with exceptional staff service, making it a reliable choice for exploring Lugo.
Hotel with Parking
Hotel Metropol by Carris has a private parking garage on-site for a fee of €12 per day, though spaces are limited and available upon request during specific hours.
Cheap Hotel
Hotel Metropol by Carris is a moderately priced hotel with good ratings. It is conveniently located and offers essential amenities.
Hotel near Nightlife Spots
Small Hotel
Guest Reviews
Hotel Metropol by Carris enjoys a prime location with many positive remarks about its proximity to various key points of interest in Lugo. Situated just a short walk from the historic city walls, the hotel offers convenient access to the old town, bars and attractions within approximately 5 to 10 minutes on foot. Its strategic location next to the train station adds to the convenience for travelers.
Guests have noted the hotel's central and quiet area, making it an ideal spot for exploring the city and its surroundings. The proximity to both the city center and major historical sites like the Cathedral of Pilarica and Roman baths has been highlighted. The area also offers easy parking options, particularly on weekends.
The hotel's value for money is frequently appreciated, complemented by friendly and attentive staff. Despite being rated as a one-star hotel, it has surpassed expectations with spacious, clean rooms and good service, rivaling many higher-star establishments. The central location, combined with good quality and attentive service, makes Hotel Metropol by Carris a reliable choice for visitors wanting to explore Lugo efficiently.
Hotel Metropol by Carris offers a budget-friendly breakfast option for 5€, which has received mixed reviews from guests. While many appreciate the affordability and basics like coffee, juice, cold cuts, croissants and toast, others find the selection lacking and note limited variety. Positive feedback highlights delicious homemade items like potato omelette and cake with the overall breakfast being described as "very complete" and "good quality."
Several reviews mention that the breakfast is "very good," "sufficient," and "complete" for the price, but there are recurrent comments about its simplicity and limited options with guests sometimes finding only a few items left if they arrive later in the morning. Some guests are pleased with the variety of sweet and savory options available, although others felt that items such as fruit were missing.
While the breakfast has been acknowledged as "correct," "good," and "pleasantly surprising," there are also criticisms about it being "poor," "scant," and "a bit lacking in variety." The coffee and juice quality stood out to some guests, contributing to the positive remarks.
Overall, while the breakfast service at Hotel Metropol by Carris offers a good value for its low price, guests seeking a more elaborate and varied buffet experience might find it somewhat lacking.
Hotel Metropol by Carris offers an intriguing mix of guest experiences, particularly concerning its room accommodations. Guests frequently mention the spaciousness of the rooms, often likening them to mini-apartments due to the inclusion of living rooms and kitchens. Many rooms provide a quiet environment and a good night's sleep with clean and comfortable bedding and towels. Cleanliness and general upkeep are consistent positives, contributing to a relaxing atmosphere.
Despite these strengths, there are notable areas for improvement. Some rooms have been reported to be quite dark, facing interior courtyards and lacking sufficient lighting. Others were described as having issues such as non-functional or missing amenities like TV sets, air conditioning and comfortable mattresses. Noise from thin walls and hallways is another recurring concern among guests.
Bathrooms vary in quality; several reviews highlighted small, inconvenient showers with deteriorated screens and the presence of unpleasant odors from tobacco in certain rooms noticeably detracted from the experience. Some guests found the decor somewhat outdated and in need of refreshing.
The overall impression is that while Hotel Metropol by Carris excels in providing spacious, clean and comfortable rooms that can easily be mistaken for full-fledged apartments, attention to maintenance and modernization could significantly enhance the guest experience. The convenient location and overall value for money add extra appeal, especially for those traveling via nearby train stations.
Hotel Metropol by Carris has garnered mixed reviews regarding its beds. Many guests found the beds to be very comfortable, highlighting the comfort of the mattresses as a positive aspect. However, the comfort level of the beds seems inconsistent, as others have encountered issues such as a hard or springy mattress, uncomfortable pillows and beds that made noise or moved a lot. Size was also mentioned with some beds being described as small.
Multiple reviews point out the poor condition of some mattresses with terms like past its prime and sleeping on top of springs, indicating an urgent need for updates. Pillows frequently came under criticism for being too thin or uncomfortable with a few reviews noting that they were almost transparent.
While some visitors appreciated the firmness of the mattresses, others thought they needed more firmness. Additionally, cleanliness and maintenance were cited with instances of beds being somewhat dirty or the sheets making noise.
Overall, while the hotel offers a bed experience that some guests find quite comfortable, improvements are needed to ensure a more consistent and satisfactory sleeping experience for all guests.
Hotel Metropol by Carris receives generally positive feedback on its cleanliness, often being described as clean, comfortable and spacious. Guests frequently highlight the overall cleanliness of the hotel, noting that everything is very clean, including the rooms and common areas. The bathrooms are mentioned to be clean, although some guests feel they could benefit from renovations, particularly the sinks and faucets and there are occasional remarks about slight odors. The rooms are praised for their cleanliness, comfort and spaciousness, contributing to a pleasant stay. While there were minor complaints regarding specific issues such as an unmade room, bathroom trash cans or stained walls, these do not seem to be widespread concerns. Overall, guests appreciate the clean and cozy environment provided by the hotel.
Hotel Metropol by Carris boasts an exceptional team of staff frequently praised for their friendliness, attentiveness and professionalism. The reception staff, in particular, are noted for their warm and helpful demeanor, providing superb attention and quick responses to guests' needs. Guests consistently highlight excellent personal treatment with specific mentions of receptionists who are not only diligent but also very welcoming.
The team's dedication extends throughout the hotel's services. From the breakfast staff to the cleaning personnel, attention to detail and a positive attitude are evident. Guests feel well-cared for, often mentioning the staff's helpfulness in sharing local recommendations and accommodating specific requests. Instances of individual staff members, such as Hugo and other receptionists, have been spotlighted for going above and beyond in their service.
Overall, the staff at Hotel Metropol by Carris significantly enhance the guest experience through their exceptional customer service and consistent kindness, contributing to the hotel's reputation for great value and superb service.
Hotel Metropol by Carris offers a range of experiences for visitors frequently mentioning various aspects of their stay. However, feedback about the hotel's WiFi is predominantly negative. Guests have experienced poor and unreliable WiFi signals with complaints of slow speeds and connectivity issues, especially in the rooms and on the 5th floor. Some guests even reported that they were not informed about the WiFi or provided with the necessary access details, leading to an overall dissatisfaction with the internet service. Cleanliness and convenience are highlighted positively, but the WiFi leaves much to be desired.
Guests of Hotel Metropol by Carris have mixed feelings about the parking options available. On the positive side, the hotel offers private parking near the establishment and there are numerous free parking spots in the nearby streets, making it relatively easy to find a space without major issues. Some guests have highlighted that the surrounding area provides good parking possibilities with street parking often available in white zones.
However, it's important to note that the on-site parking garage, which is operational from 8 am to 11 pm, can be quite limited and often requires reservations. This has led some guests to find parking complicated and a few experienced difficulties and problems securing a spot. Additionally, while the hotel parking is convenient, it is not included in the stay and must be paid for separately.
For those driving electric vehicles, there is an on-site garage with charging facilities. Despite a few complications, the presence of free parking nearby and good parking zones ensures that most guests can manage to park their vehicles without too many issues.
Hotel Metropol by Carris is situated in a peaceful and quiet area, providing guests with tranquility despite its close proximity to the historic center and old town. This prime location allows for a short, convenient 5-minute walk to various bars and places of interest, accommodating those who wish to explore the local nightlife. However, being near a party area means that late-arriving guests and shouts from partygoers can sometimes interrupt the calm atmosphere, leading to occasional noise at night, especially from neighboring rooms and through poorly isolated television sets. Though some may find the courtyard gloomy, the hotel's advantageous positioning offers a blend of serenity and easy access to the vibrant nightlife just a stone's throw away.
Location Show Map
Location
Guests have noted the hotel's central and quiet area, making it an ideal spot for exploring the city and its surroundings. The proximity to both the city center and major historical sites like the Cathedral of Pilarica and Roman baths has been highlighted. The area also offers easy parking options, particularly on weekends.
The hotel's value for money is frequently appreciated, complemented by friendly and attentive staff. Despite being rated as a one-star hotel, it has surpassed expectations with spacious, clean rooms and good service, rivaling many higher-star establishments. The central location, combined with good quality and attentive service, makes Hotel Metropol by Carris a reliable choice for visitors wanting to explore Lugo efficiently.
Breakfast
Several reviews mention that the breakfast is "very good," "sufficient," and "complete" for the price, but there are recurrent comments about its simplicity and limited options with guests sometimes finding only a few items left if they arrive later in the morning. Some guests are pleased with the variety of sweet and savory options available, although others felt that items such as fruit were missing.
While the breakfast has been acknowledged as "correct," "good," and "pleasantly surprising," there are also criticisms about it being "poor," "scant," and "a bit lacking in variety." The coffee and juice quality stood out to some guests, contributing to the positive remarks.
Overall, while the breakfast service at Hotel Metropol by Carris offers a good value for its low price, guests seeking a more elaborate and varied buffet experience might find it somewhat lacking.
Rooms
Despite these strengths, there are notable areas for improvement. Some rooms have been reported to be quite dark, facing interior courtyards and lacking sufficient lighting. Others were described as having issues such as non-functional or missing amenities like TV sets, air conditioning and comfortable mattresses. Noise from thin walls and hallways is another recurring concern among guests.
Bathrooms vary in quality; several reviews highlighted small, inconvenient showers with deteriorated screens and the presence of unpleasant odors from tobacco in certain rooms noticeably detracted from the experience. Some guests found the decor somewhat outdated and in need of refreshing.
The overall impression is that while Hotel Metropol by Carris excels in providing spacious, clean and comfortable rooms that can easily be mistaken for full-fledged apartments, attention to maintenance and modernization could significantly enhance the guest experience. The convenient location and overall value for money add extra appeal, especially for those traveling via nearby train stations.
Beds
Multiple reviews point out the poor condition of some mattresses with terms like past its prime and sleeping on top of springs, indicating an urgent need for updates. Pillows frequently came under criticism for being too thin or uncomfortable with a few reviews noting that they were almost transparent.
While some visitors appreciated the firmness of the mattresses, others thought they needed more firmness. Additionally, cleanliness and maintenance were cited with instances of beds being somewhat dirty or the sheets making noise.
Overall, while the hotel offers a bed experience that some guests find quite comfortable, improvements are needed to ensure a more consistent and satisfactory sleeping experience for all guests.
Cleanliness
Staff
The team's dedication extends throughout the hotel's services. From the breakfast staff to the cleaning personnel, attention to detail and a positive attitude are evident. Guests feel well-cared for, often mentioning the staff's helpfulness in sharing local recommendations and accommodating specific requests. Instances of individual staff members, such as Hugo and other receptionists, have been spotlighted for going above and beyond in their service.
Overall, the staff at Hotel Metropol by Carris significantly enhance the guest experience through their exceptional customer service and consistent kindness, contributing to the hotel's reputation for great value and superb service.
Wi-Fi
Parking
However, it's important to note that the on-site parking garage, which is operational from 8 am to 11 pm, can be quite limited and often requires reservations. This has led some guests to find parking complicated and a few experienced difficulties and problems securing a spot. Additionally, while the hotel parking is convenient, it is not included in the stay and must be paid for separately.
For those driving electric vehicles, there is an on-site garage with charging facilities. Despite a few complications, the presence of free parking nearby and good parking zones ensures that most guests can manage to park their vehicles without too many issues.
Nightlife
No, Hotel Metropol by Carris doesn't have any pool.
No, a spa isn't available at Hotel Metropol by Carris.
No, Hotel Metropol by Carris doesn't allow dogs.
Yes, parking facilities are available at Hotel Metropol by Carris.
No, Hotel Metropol by Carris doesn't have a gym.
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