DoubleTree by Hilton Damai Laut
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Summary of reviewsDoubleTree by Hilton Damai Laut offers guests a tranquil retreat enveloped by stunning natural scenery and serene sea views, making it an ideal escape from urban hustle. The beachfront location provides easy beach access and is praised for its calming environment, though visitors should be prepared for its remote setting, which necessitates personal transport due to its distance from towns and amenities.
The breakfast experience is largely well-received, featuring a wide array of Asian and Western dishes served in a dining area with a scenic sea view. Despite occasional complaints about crowded conditions and a need for more diverse options, the quality and variety of the breakfast spread are frequent highlights of guests' stays.
Dinner at the hotel's Makan Kitchen is celebrated for delicious food and attentive service, including special dietary accommodations. However, some guests find the variety limited and the prices high. In-room dining is generally favored, although there is room for improvement in menu variety and pricing.
Rooms are consistently described as clean, spacious and comfortable, featuring modern renovations and breathtaking sea views. Minor issues like inconsistent air conditioning and occasional noise do not detract from overall guest satisfaction with the room quality and amenities.
Cleanliness is a strong point for the hotel with rooms, bathrooms and common areas receiving high marks for maintenance and hygiene. The pool areas and beach also uphold this standard, despite minor suggestions for improvement in communal spaces.
The staff at DoubleTree by Hilton Damai Laut receive widespread acclaim for their friendliness, attentiveness and professionalism. Specific members like Mr. Raj and the maitre d’ Baha are often highlighted for their exceptional service, contributing significantly to a welcoming and pleasant guest experience.
Wi-Fi services have mixed reviews. While many guests report strong, reliable connections, others mention variability in speed and coverage and some point out that the Wi-Fi is not free.
The spa facilities offer a rejuvenating experience with high-quality treatments and a relaxing ambiance. Although there are occasional service availability issues, the overall feedback is positive, emphasizing the spa's role in enhancing guests' well-being.
The gym is praised for its good, well-maintained and up-to-date equipment, offering a pleasant workout environment with a nice sea view. Despite being on the smaller side, the gym facilities are considered high-quality and a valuable part of the hotel's amenities.
The resort’s pool facilities are a major highlight, featuring clean and well-maintained pools, a kids' waterpark and a variety of water activities that appeal to families. The positive feedback underscores the pools' appeal and the hotel's commitment to providing a fun and relaxing environment.
Lastly, the tennis courts are appreciated for their good condition and cleanliness, offering guests an enjoyable recreational option during their stay.
Overall, DoubleTree by Hilton Damai Laut provides a comfortable, scenic and family-friendly environment with strong service and high standards of cleanliness, making it a favored destination for a peaceful and enjoyable retreat.
Categories
The breakfast experience is largely well-received, featuring a wide array of Asian and Western dishes served in a dining area with a scenic sea view. Despite occasional complaints about crowded conditions and a need for more diverse options, the quality and variety of the breakfast spread are frequent highlights of guests' stays.
Dinner at the hotel's Makan Kitchen is celebrated for delicious food and attentive service, including special dietary accommodations. However, some guests find the variety limited and the prices high. In-room dining is generally favored, although there is room for improvement in menu variety and pricing.
Rooms are consistently described as clean, spacious and comfortable, featuring modern renovations and breathtaking sea views. Minor issues like inconsistent air conditioning and occasional noise do not detract from overall guest satisfaction with the room quality and amenities.
Cleanliness is a strong point for the hotel with rooms, bathrooms and common areas receiving high marks for maintenance and hygiene. The pool areas and beach also uphold this standard, despite minor suggestions for improvement in communal spaces.
The staff at DoubleTree by Hilton Damai Laut receive widespread acclaim for their friendliness, attentiveness and professionalism. Specific members like Mr. Raj and the maitre d’ Baha are often highlighted for their exceptional service, contributing significantly to a welcoming and pleasant guest experience.
Wi-Fi services have mixed reviews. While many guests report strong, reliable connections, others mention variability in speed and coverage and some point out that the Wi-Fi is not free.
The spa facilities offer a rejuvenating experience with high-quality treatments and a relaxing ambiance. Although there are occasional service availability issues, the overall feedback is positive, emphasizing the spa's role in enhancing guests' well-being.
The gym is praised for its good, well-maintained and up-to-date equipment, offering a pleasant workout environment with a nice sea view. Despite being on the smaller side, the gym facilities are considered high-quality and a valuable part of the hotel's amenities.
The resort’s pool facilities are a major highlight, featuring clean and well-maintained pools, a kids' waterpark and a variety of water activities that appeal to families. The positive feedback underscores the pools' appeal and the hotel's commitment to providing a fun and relaxing environment.
Lastly, the tennis courts are appreciated for their good condition and cleanliness, offering guests an enjoyable recreational option during their stay.
Overall, DoubleTree by Hilton Damai Laut provides a comfortable, scenic and family-friendly environment with strong service and high standards of cleanliness, making it a favored destination for a peaceful and enjoyable retreat.
Resort near Golf Courses
This hotel is integrated with the Damai Laut Golf & Country Club, providing guests with direct access to its 18-hole championship golf course and related facilities.
Resort for Honeymoon
With its beachfront location, extensive recreational facilities including a water park, and luxurious accommodations, this hotel provides a blend of relaxation and adventure for couples. Its multiple dining options and spa add to the romantic experience.
Resort with Spa
This hotel offers a comprehensive spa experience with various treatments and therapies. Its beachfront location provides a serene backdrop for relaxation, enhancing the overall spa experience.
Family Friendly Resort
This resort is consistently highlighted for its excellent family-friendly amenities, including a mini water park, a kids' club, and multiple swimming pools suitable for children. It offers a wide range of activities and a dedicated environment for families.
Romantic Resort
Located in Lumut, this hotel offers comfortable rooms with sea views. It features a private beach and various recreational activities. The beachfront location and resort amenities make it suitable for a romantic getaway.
Resort with Swimming Pool
This hotel features a large outdoor pool, a private beach, and a variety of recreational activities. Guests can enjoy the extensive facilities, including a golf course and water sports, making it perfect for a family vacation or a relaxing getaway.
Outdoor Pool
Business Resort
The DoubleTree by Hilton Damai Laut offers fully-equipped MICE event spaces, including one of Perak's largest pillarless ballrooms, adaptable for corporate seminars, conventions, receptions, and social events. It features 294 guest rooms and provides comprehensive business services.
Resort with Gym
Features a 24-hour gym, outdoor tennis courts, and activities like basketball and volleyball. The gym is well-maintained with up-to-date equipment and offers a pleasant workout environment with a sea view.
Resort with EV Charging Stations
This Hilton property is equipped with two on-site EV chargers, offering a convenient recharging option for guests. It is noted as being EV friendly, enhancing the travel experience for electric vehicle owners staying at the resort.
4-Star Resort
Offers a beachfront location with stunning sea views, multiple dining options, a well-equipped fitness center, and a variety of recreational activities suitable for both families and couples. The resort-style amenities and Hilton's quality service make it a top choice for a relaxing and comfortable stay.
Resort with Outdoor Pool
This resort features an outdoor pool area with a water slide and a dedicated children's pool, providing fun for all ages. Guests can also relax by the main outdoor pool with loungers and enjoy sunset views. The resort is located on the beach with access to free cabanas and kayaking.
Resort Taking Steps Towards Sustainability
Resort with Tennis Courts
Guest Reviews
DoubleTree by Hilton Damai Laut offers a truly serene and picturesque retreat, ideal for those seeking peace and tranquility amidst nature. Nestled in a secluded area, the hotel boasts stunning sea views and is surrounded by beautiful natural scenery, including sandy beaches and serene sunsets. The beachfront location offers guests easy access to the beach and the calming environment is often cited as a highlight, providing a perfect escape from the hustle and bustle of city life.
However, potential visitors should be prepared for its remote setting. The hotel is quite far from the nearest town, shops and restaurants with some guests noting the journey as long and the road leading to the resort as dark at night. The seclusion offers privacy and a quiet environment but necessitates having your own transport for convenience.
Despite these challenges, the location's beauty and peaceful atmosphere make it a great spot for a relaxing staycation, away from the noise and stress of urban life. For those who value magnificent views and a calm environment, DoubleTree by Hilton Damai Laut provides a scenic and rejuvenating escape.
The breakfast experience at DoubleTree by Hilton Damai Laut is generally well-received with a notable array of options catering to a range of tastes. Guests frequently mention the wide variety of choices available, from Asian delights like nasi lemak and teh tarik to Western dishes, ensuring there is something for everyone. Some reviews highlight consistently delicious and tasteful breakfast meals, often praising the buffet spread's quality and selection.
The breakfast area, offering a scenic sea view, enhances the dining experience for many guests. This positive feedback is bolstered by mentions of the breakfast being particularly satisfying and well-organized with many finding it to be a highlight of their stay.
However, some areas require attention. There are recurring complaints about the breakfast crowd with guests pointing out the need to queue for tables during peak times. Additionally, a segment of the reviews notes that the food variety could be more exciting and improved with calls for more vegan and dairy-free options. Moreover, there have been mentions of food running out due to high demand and a need for better crowd control.
On the downside, a few reviews express disappointment regarding the taste of certain dishes, such as porridge and noodles and suggest an overall need for improvement to meet the expectations of a five-star hotel standard. Occasional issues with hygiene, particularly the presence of flies, detract from the overall breakfast experience for some guests.
In summary, while the breakfast at DoubleTree by Hilton Damai Laut is largely praised for its variety and picturesque setting, there are areas needing improvement in terms of managing the crowd, enhancing food variety and addressing hygiene concerns to fully meet guest expectations.
DoubleTree by Hilton Damai Laut offers a variety of dining experiences that have garnered mixed reviews from guests. The hotel's Makan Kitchen stands out with its sumptuous and delicious dinner buffets with several guests praising the quality and taste of the food. One highlight is the chef's attention to individual dietary needs, such as preparing special vegetarian dishes upon request. Axis Lounge also offers good options, though some found their experience there lacking.
A recurring theme in the reviews is the limited variety and high cost of the dinner options. While some appreciated the delicious food and diverse menu, others were disappointed by the lack of choices, particularly in the buffet selections. The price of dinner, often cited as expensive, did not always seem justified to guests, given the limited variety and occasional quality issues.
The service also received mixed feedback. Several guests noted slow service and long wait times for their meals, while others mentioned that the overall dinner experience needs improvement. There were concerns about crowd control during dinner time and the training level of restaurant staff, which some found to be lacking.
In-room dining received a better reception with several guests finding the meals to be excellent, although the variety could still be expanded. Some guests found the availability of food at night to be somewhat problematic with only one restaurant open and a limited menu.
Overall, while there are positive elements to the dinner experience at DoubleTree by Hilton Damai Laut, especially with the quality of food and special dietary accommodations, there is room for improvement in menu variety, pricing and service efficiency.
DoubleTree by Hilton Damai Laut features rooms that consistently impress guests with their cleanliness, comfort and spaciousness. The rooms are described as clean, comfortable and often newly renovated, which adds to the fresh and modern feel of the accommodation. Guests appreciate the spacious layout, making it perfect for relaxation with many rooms offering breathtaking sea views or cozy balconies to enjoy the sunset.
The rooms are well-maintained and equipped with good facilities, ensuring a comfortable stay. The bedding quality receives special mentions, contributing to a restful sleep. Some rooms stand out with additional amenities like sea-facing views and daybeds, enhancing the overall guest experience.
Though predominantly positive, a few reviews highlight minor issues such as inconsistent air conditioning, noise and occasional cleanliness lapses. However, the overall consensus points to a high standard of room upkeep and comfort. The family suites and upgraded rooms also receive favorable comments for their size and suitability for family stays.
Despite being located in a remote area, guests find the rooms conducive for a peaceful retreat, complemented by the hotel's clean and well-kept surroundings. In essence, the rooms at DoubleTree by Hilton Damai Laut are modern, comfortable and offer a pleasant stay with many guests noting their overall satisfaction with the accommodation provided.
DoubleTree by Hilton Damai Laut has garnered generally positive feedback about the quality of its beds from guests. Visitors consistently highlighted the beds as clean, comfortable and cozy, contributing to a restful night's sleep. Descriptors such as very comfortable, plush and soft were frequently used, indicating a high standard of bedding and mattress quality. The bedding and beds were frequently praised for their freshness and cleanliness, enhancing the overall comfort of the stay.
However, some guests found the pillows to be too thin or soft, occasionally resulting in less than optimal sleep experiences, including neck pain. Additionally, a few reviews mentioned issues with pillow smell and the occasional discomfort with firmness. Despite these relatively minor concerns, the overwhelming consensus points to DoubleTree by Hilton Damai Laut offering a superb and comfortable sleeping arrangement that most guests find highly satisfactory.
The DoubleTree by Hilton Damai Laut has received numerous positive remarks concerning its cleanliness. Guests frequently described the rooms as clean, new and comfortable with many highlighting the high standards of maintenance throughout their stays. The overall hygiene of the hotel was often praised with references to spotless cleaning quality and a squeaky clean environment. The bathrooms and facilities were particularly noted for being well-maintained and sparkling clean.
The pool areas and beach were also commended for their cleanliness, although a few reviews mentioned the beach's cleanliness could be improved. Additionally, the common areas and environment of the hotel were consistently described as clean and tidy, contributing to an organized and pleasant stay.
While the cleanliness of the majority of the rooms and facilities received high marks, there were a few minor references to areas needing improvement, such as carpets with minor dust, hair and some isolated issues with bathroom cleanliness. However, these did not overshadow the overall positive feedback.
In summary, the DoubleTree by Hilton Damai Laut is widely recognized for its clean and well-maintained facilities, making it a comfortable and inviting place to stay. The attention to cleanliness extends from the rooms to the public areas, ensuring a high standard of hygiene and comfort for guests.
At DoubleTree by Hilton Damai Laut, the standout feature repeatedly praised by guests is the exceptional staff. Descriptions like friendly, attentive and helpful are frequently used, showcasing the team's dedication to providing top-notch service. From the front office to housekeeping, every staff member appears genuinely welcoming, eager to assist and professional in their approach. The massage service receives high marks, adding to the overall feeling of relaxation and well-being that the hotel offers.
Guests highlight the prompt and efficient manner in which the staff handle requests and issues with specific mentions of the cheerful and hardworking attitude that seems to permeate all levels of service. The hospitality here is consistently praised with several individuals such as Mr. Raj and the maitre d’ Baha receiving personal commendations for their outstanding performance.
Though most comments revolve around the positive experiences, a few mention areas for improvement, particularly during breakfast service where more attentiveness is desired. Nevertheless, the overall impression is overwhelmingly favorable, emphasizing that the staff's friendliness and helpfulness significantly enhance the stay, making DoubleTree by Hilton Damai Laut a welcoming and efficient place to visit.
The Wi-Fi at DoubleTree by Hilton Damai Laut receives a mix of feedback from guests. While many reviews praise the strong, stable and high-speed internet connection, highlighting reliable and impressive Wi-Fi coverage and signal strength, there are notable areas for improvement. Some guests find the Wi-Fi speed slow and the connection unstable, particularly in specific areas like the lobby where it is almost non-existent. Additionally, several reviews mention the Wi-Fi is not free and requires a fee, which could be a drawback for some visitors. Overall, the internet service at the resort is generally good with pockets of high performance, but it may not consistently meet all guest expectations.
The spa facilities at DoubleTree by Hilton Damai Laut have been broadly praised for their relaxing and enjoyable services. Guests found the spa treatments satisfying and of excellent quality, contributing to a great overall spa experience. The well-maintained environment and kind, helpful staff enhance the experience, making it a standout feature of the hotel. Many appreciated the relaxing ambiance and highly skilled services, leaving visitors happy with their spa visits. While a small number of reviews mentioned occasional closures or lapses in service availability, the general consensus highlights the spa as a rejuvenating and pleasurable part of one’s stay. The inclusion of amenities such as massages and a hot tub further contribute to the excellent feedback surrounding the spa experience.
DoubleTree by Hilton Damai Laut offers a gym experience that receives consistent positive feedback from guests. The gym facilities are noted for being good, well-maintained and up-to-date. The gym area is spacious and well-equipped, providing all the necessary equipment for a complete workout. Some reviews highlight the excellent combination of gym and pool facilities, making it an attractive option for fitness enthusiasts. Additionally, the gym boasts a nice sea view, adding a pleasant ambiance to the workout experience. While a few guests mention that the gym is on the smaller side and suggest possible expansion, the overall sentiment remains favorable, emphasizing the gym's high-quality facilities within the hotel's sports complex. The presence of free parking further enhances the convenience for guests utilizing the gym.
The pool facilities at DoubleTree by Hilton Damai Laut are highly praised by guests, making them a significant highlight of the resort. The variety of pools, including a dedicated kids' pool and a waterpark, cater to all ages and ensure fun and relaxation for families. The pools are consistently described as clean, well-maintained and spacious, providing a comfortable environment for both children and adults.
Guests appreciate the extensive range of water activities with waterslides and superb amenities enhancing the overall pool experience. The pool area is described as enjoyable, attractive and kid-friendly. The presence of multiple pools allows for different experiences, whether seeking relaxation in a quieter corner or engaging in more active water play.
Although some reviews mention occasional overcrowding and a need for better pool timing or more frequent cleaning, the overall sentiment remains positive. Supervision and safety standards are noted as good, contributing to a secure and family-friendly atmosphere.
The combination of the pool, kids' club, beach and playground means children often don't want to leave, indicating a strongly favorable environment for families. Cleanliness is frequently highlighted, reinforcing the resort's commitment to maintaining a pleasant and hygienic pool area.
In summary, the pool facilities at this resort stand out for their variety, cleanliness and family-friendly features, offering a delightful experience for guests of all ages.
DoubleTree by Hilton Damai Laut boasts well-maintained tennis courts that guests have appreciated for their good condition and cleanliness. Many visitors enjoyed playing tennis at the hotel, remarking positively on the availability and the quality of the facilities. The courts are described as being in very good condition with adequate equipment provided for those interested. However, a few guests noted that the lighting could be improved to enhance play during the evening. Despite this, the overall feedback points to a generally satisfying experience for tennis enthusiasts with multiple courts available for use.
DoubleTree by Hilton Damai Laut offers a highly regarded parking experience for its guests. The reviews frequently highlight the ample and spacious parking facilities, noting that the parking areas are clean, secure and easily accessible. Many guests found the parking spaces adequate and were pleased with the good availability of parking near the hotel. The parking areas were consistently mentioned as spacious and there were generally enough spots to accommodate guests comfortably.
Although there were some remarks about limited parking spaces in certain situations, overall, the parking experience was positive. The hotel's parking lots are well-maintained and the entrances are kept clean. Additionally, suggestions were made for the future provision of valet parking services to enhance convenience further. Overall, parking at DoubleTree by Hilton Damai Laut appears to meet guests' needs effectively, contributing to a hassle-free stay.
DoubleTree by Hilton Damai Laut offers the convenience of EV charging stations, making it a suitable choice for guests with electric vehicles. The presence of these facilities enhances the ease of travel for those needing to recharge their vehicles during their stay. Some reviews indicate that the hotel is EV friendly, highlighting the ability for electric cars to charge on-site. However, a few reviewers noted issues with the charging facilities, including a lack of plugins and unavailable chargers at times. Overall, the availability of EV charging stations is a positive feature, although some inconsistencies have been observed.
DoubleTree by Hilton Damai Laut offers an ideal setting for a family vacation, especially catering to the needs of children. Numerous reviews highlight the spacious rooms that comfortably accommodate families, making it a pleasant stay for all. The hotel features multiple kids' pools and a water theme park that children absolutely adore, along with a well-equipped kids club that offers a variety of activities and programming geared towards young ones.
The resort's private beach and nearby water activities add to the excitement, allowing for both fun and relaxation. Families can enjoy a range of activities together, from arcade games and karaoke to console games, ensuring everyone is entertained.
The facilities are designed with families in mind, creating a comfortable and family-friendly environment. The helpful staff, who are always ready to lend a hand, further enhance the experience. Families have found their stays to be enjoyable and satisfying with kids often eagerly wanting to return.
Overall, the DoubleTree by Hilton Damai Laut proves to be a prime destination for family gatherings and vacations, providing excellent amenities and activities that keep both kids and adults entertained and happy.
The golf courses near DoubleTree by Hilton Damai Laut are well-maintained and offer good facilities. The proximity of the hotel to these golf courses is a significant advantage with Damai Laut Golf & Country Club being particularly close. The courses themselves are clean and provide a good overall experience for golfers with necessary amenities such as parking areas readily available. Guests have highlighted the clean fairways and well-kept bunkers as part of the positive golfing experience in the area.
DoubleTree by Hilton Damai Laut consistently receives praise for its remarkable five-star service and luxurious amenities. Guests laud the hotel for its high-quality facilities, emphasizing the true five-star experience it delivers. Numerous reviews highlight the exemplary rooms and the overall ambiance that meet the expectations of a five-star establishment. Many guests appreciated the outstanding food options available, further enhancing their stay at the hotel.
However, a few visitors found certain aspects lacking when compared to other five-star hotels. There were mentions of disappointment with coffee offerings limited to Nescafe sachets and some dissatisfaction with the cooking skills. Additionally, some guests noted that the hotel charges for WiFi, unlike other five-star hotels which provide it for free.
Overall, DoubleTree by Hilton Damai Laut is recognized as a solid choice for a luxurious stay, delivering on its promise of five-star amenities, service and facilities, despite a few areas of improvement.
DoubleTree by Hilton Damai Laut provides a conducive environment for business travelers with its adequate and useful business facilities. The business center is particularly noted for its utility and the venue's overall business-friendly amenities cater well to professionals. The conference hall and meeting rooms are highlights, offering a good setting for business activities. However, while the general facilities are praised, there is feedback indicating the absence of a working desk and chair in some rooms and suggestions that more dedicated business areas and sufficient plug-in spaces are needed to meet all the needs of business travelers effectively. Additionally, extending business areas and improving convenient parking are areas mentioned for future enhancement.
The DoubleTree by Hilton Damai Laut offers an impressive outdoor pool area that consistently delights guests, particularly families with children. The pool features waterslides and a dedicated kid's pool, making it a hit among youngsters. It is described as very clean and well-maintained, ensuring a hygienic and enjoyable experience for everyone.
The pool's spacious design accommodates various activities, including a relaxing sun deck and a poolside bar for adults to enjoy. While some guests mention occasional overcrowding, the overall sentiment highlights the pool as a superb and fun-filled amenity that enhances the stay at the hotel. The added element of a waterpark further diversifies the aquatic entertainment options available.
With its family-friendly atmosphere and thoughtful facilities, the outdoor pool at DoubleTree by Hilton Damai Laut stands out as a perfect spot for playful and relaxing moments under the sun.
DoubleTree by Hilton Damai Laut offers a delightful romantic experience, making it a perfect choice for honeymooners. The hotel is praised for its beautiful and quiet location, providing an ideal setting for a secluded and romantic getaway. Guests celebrating their wedding anniversaries also find the ambiance fitting for such a special occasion. Those staying for longer periods might even enjoy a room upgrade to a honeymoon suite, enhancing their stay. While specific honeymoon-related phrases are scarce, the overall sentiment suggests the hotel caters well to couples looking for a romantic retreat.
DoubleTree by Hilton Damai Laut offers an undeniably luxurious experience, perfectly encapsulated by its luxurious feel, exquisite rooms and top-notch amenities. The resort provides an immersive luxury setting and environment, creating an ambiance that truly stands out. It's recognized as one of the best top-tier resorts in Malaysia, offering a level of hospitality and atmosphere comparable to renowned five-star resorts in Bali.
The hotel features luxurious facilities, including a very attractive swimming pool ideal for families with young children, enhancing the overall stay. Guests can expect lavish and meticulously maintained surroundings, where every detail is worthy of high praise. This luxury resort guarantees a formal yet inviting experience, making it a top choice for a luxury stay.
Location Show Map
Location
However, potential visitors should be prepared for its remote setting. The hotel is quite far from the nearest town, shops and restaurants with some guests noting the journey as long and the road leading to the resort as dark at night. The seclusion offers privacy and a quiet environment but necessitates having your own transport for convenience.
Despite these challenges, the location's beauty and peaceful atmosphere make it a great spot for a relaxing staycation, away from the noise and stress of urban life. For those who value magnificent views and a calm environment, DoubleTree by Hilton Damai Laut provides a scenic and rejuvenating escape.
Breakfast
The breakfast area, offering a scenic sea view, enhances the dining experience for many guests. This positive feedback is bolstered by mentions of the breakfast being particularly satisfying and well-organized with many finding it to be a highlight of their stay.
However, some areas require attention. There are recurring complaints about the breakfast crowd with guests pointing out the need to queue for tables during peak times. Additionally, a segment of the reviews notes that the food variety could be more exciting and improved with calls for more vegan and dairy-free options. Moreover, there have been mentions of food running out due to high demand and a need for better crowd control.
On the downside, a few reviews express disappointment regarding the taste of certain dishes, such as porridge and noodles and suggest an overall need for improvement to meet the expectations of a five-star hotel standard. Occasional issues with hygiene, particularly the presence of flies, detract from the overall breakfast experience for some guests.
In summary, while the breakfast at DoubleTree by Hilton Damai Laut is largely praised for its variety and picturesque setting, there are areas needing improvement in terms of managing the crowd, enhancing food variety and addressing hygiene concerns to fully meet guest expectations.
Dinner
A recurring theme in the reviews is the limited variety and high cost of the dinner options. While some appreciated the delicious food and diverse menu, others were disappointed by the lack of choices, particularly in the buffet selections. The price of dinner, often cited as expensive, did not always seem justified to guests, given the limited variety and occasional quality issues.
The service also received mixed feedback. Several guests noted slow service and long wait times for their meals, while others mentioned that the overall dinner experience needs improvement. There were concerns about crowd control during dinner time and the training level of restaurant staff, which some found to be lacking.
In-room dining received a better reception with several guests finding the meals to be excellent, although the variety could still be expanded. Some guests found the availability of food at night to be somewhat problematic with only one restaurant open and a limited menu.
Overall, while there are positive elements to the dinner experience at DoubleTree by Hilton Damai Laut, especially with the quality of food and special dietary accommodations, there is room for improvement in menu variety, pricing and service efficiency.
Rooms
The rooms are well-maintained and equipped with good facilities, ensuring a comfortable stay. The bedding quality receives special mentions, contributing to a restful sleep. Some rooms stand out with additional amenities like sea-facing views and daybeds, enhancing the overall guest experience.
Though predominantly positive, a few reviews highlight minor issues such as inconsistent air conditioning, noise and occasional cleanliness lapses. However, the overall consensus points to a high standard of room upkeep and comfort. The family suites and upgraded rooms also receive favorable comments for their size and suitability for family stays.
Despite being located in a remote area, guests find the rooms conducive for a peaceful retreat, complemented by the hotel's clean and well-kept surroundings. In essence, the rooms at DoubleTree by Hilton Damai Laut are modern, comfortable and offer a pleasant stay with many guests noting their overall satisfaction with the accommodation provided.
Beds
However, some guests found the pillows to be too thin or soft, occasionally resulting in less than optimal sleep experiences, including neck pain. Additionally, a few reviews mentioned issues with pillow smell and the occasional discomfort with firmness. Despite these relatively minor concerns, the overwhelming consensus points to DoubleTree by Hilton Damai Laut offering a superb and comfortable sleeping arrangement that most guests find highly satisfactory.
Cleanliness
The pool areas and beach were also commended for their cleanliness, although a few reviews mentioned the beach's cleanliness could be improved. Additionally, the common areas and environment of the hotel were consistently described as clean and tidy, contributing to an organized and pleasant stay.
While the cleanliness of the majority of the rooms and facilities received high marks, there were a few minor references to areas needing improvement, such as carpets with minor dust, hair and some isolated issues with bathroom cleanliness. However, these did not overshadow the overall positive feedback.
In summary, the DoubleTree by Hilton Damai Laut is widely recognized for its clean and well-maintained facilities, making it a comfortable and inviting place to stay. The attention to cleanliness extends from the rooms to the public areas, ensuring a high standard of hygiene and comfort for guests.
Staff
Guests highlight the prompt and efficient manner in which the staff handle requests and issues with specific mentions of the cheerful and hardworking attitude that seems to permeate all levels of service. The hospitality here is consistently praised with several individuals such as Mr. Raj and the maitre d’ Baha receiving personal commendations for their outstanding performance.
Though most comments revolve around the positive experiences, a few mention areas for improvement, particularly during breakfast service where more attentiveness is desired. Nevertheless, the overall impression is overwhelmingly favorable, emphasizing that the staff's friendliness and helpfulness significantly enhance the stay, making DoubleTree by Hilton Damai Laut a welcoming and efficient place to visit.
Wi-Fi
Spa
Gym
Pool
Guests appreciate the extensive range of water activities with waterslides and superb amenities enhancing the overall pool experience. The pool area is described as enjoyable, attractive and kid-friendly. The presence of multiple pools allows for different experiences, whether seeking relaxation in a quieter corner or engaging in more active water play.
Although some reviews mention occasional overcrowding and a need for better pool timing or more frequent cleaning, the overall sentiment remains positive. Supervision and safety standards are noted as good, contributing to a secure and family-friendly atmosphere.
The combination of the pool, kids' club, beach and playground means children often don't want to leave, indicating a strongly favorable environment for families. Cleanliness is frequently highlighted, reinforcing the resort's commitment to maintaining a pleasant and hygienic pool area.
In summary, the pool facilities at this resort stand out for their variety, cleanliness and family-friendly features, offering a delightful experience for guests of all ages.
Tennis
Parking
Although there were some remarks about limited parking spaces in certain situations, overall, the parking experience was positive. The hotel's parking lots are well-maintained and the entrances are kept clean. Additionally, suggestions were made for the future provision of valet parking services to enhance convenience further. Overall, parking at DoubleTree by Hilton Damai Laut appears to meet guests' needs effectively, contributing to a hassle-free stay.
EV charging stations
Family
The resort's private beach and nearby water activities add to the excitement, allowing for both fun and relaxation. Families can enjoy a range of activities together, from arcade games and karaoke to console games, ensuring everyone is entertained.
The facilities are designed with families in mind, creating a comfortable and family-friendly environment. The helpful staff, who are always ready to lend a hand, further enhance the experience. Families have found their stays to be enjoyable and satisfying with kids often eagerly wanting to return.
Overall, the DoubleTree by Hilton Damai Laut proves to be a prime destination for family gatherings and vacations, providing excellent amenities and activities that keep both kids and adults entertained and happy.
Golf
5 Star
However, a few visitors found certain aspects lacking when compared to other five-star hotels. There were mentions of disappointment with coffee offerings limited to Nescafe sachets and some dissatisfaction with the cooking skills. Additionally, some guests noted that the hotel charges for WiFi, unlike other five-star hotels which provide it for free.
Overall, DoubleTree by Hilton Damai Laut is recognized as a solid choice for a luxurious stay, delivering on its promise of five-star amenities, service and facilities, despite a few areas of improvement.
Business
Outdoor Pool
The pool's spacious design accommodates various activities, including a relaxing sun deck and a poolside bar for adults to enjoy. While some guests mention occasional overcrowding, the overall sentiment highlights the pool as a superb and fun-filled amenity that enhances the stay at the hotel. The added element of a waterpark further diversifies the aquatic entertainment options available.
With its family-friendly atmosphere and thoughtful facilities, the outdoor pool at DoubleTree by Hilton Damai Laut stands out as a perfect spot for playful and relaxing moments under the sun.
Honeymoon
Luxury
The hotel features luxurious facilities, including a very attractive swimming pool ideal for families with young children, enhancing the overall stay. Guests can expect lavish and meticulously maintained surroundings, where every detail is worthy of high praise. This luxury resort guarantees a formal yet inviting experience, making it a top choice for a luxury stay.
Yes, DoubleTree by Hilton Damai Laut has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at DoubleTree by Hilton Damai Laut.
No, DoubleTree by Hilton Damai Laut doesn't allow dogs.
No, parking facilities aren't available at DoubleTree by Hilton Damai Laut.
Yes, DoubleTree by Hilton Damai Laut has a gym.
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