Lumut4.20711700,
100.63523600,
No.11&12, Jalan Permata 5, Taman Bukit Permata(Show on Map)
7.2
Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsStar Bay Hotel is favorably positioned in a prime location, offering guests convenience and accessibility to local attractions, dining venues, grocery stores, and amenities within walking distance. Its proximity to Teluk Batik Beach and Lumut Jetty makes it a great choice for travelers wanting to explore the area, with convenient parking adding to the ease of the stay. Spacious rooms are a highlight, often praised for their affordability, size, and cleanliness, providing comfortable accommodations suitable for families with multiple king-sized beds and well-equipped bathrooms.
The overall cleanliness of the hotel is appreciated by many guests, creating a comfortable and welcoming environment. However, guests have occasionally reported discrepancies in room conditions, such as issues with insects or mold, and inconsistencies with bedding cleanliness, indicating an area for potential improvement.
The staff at Star Bay Hotel generally receives positive feedback for being helpful and responsive, contributing to a welcoming atmosphere. While some guests have experienced varying levels of attentiveness, the staff is noted for their potential and occasional excellence in customer service, adding value to guests' experiences.
In summary, Star Bay Hotel offers affordability, spacious accommodations, a superb location, and generally warm service, making it an excellent choice for those seeking convenience and comfort in their visit. While there are some areas for improvement, particularly in cleanliness and service consistency, the hotel’s strengths in location, room size, and friendly staff are notable positives that enhance the guest experience. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel is specifically mentioned as being significantly ranked by families, indicating positive past experiences from family travelers.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, allowing guests to stay connected during their visit. It's a practical choice for travelers needing internet access for business or leisure.
Cheap Hotel
This hotel is highly recommended for its value and worth. It provides free WiFi and parking and is located in Lumut.
Small Hotel
This hotel boasts a strategic location for exploration and is highly recommended for its value. Guests appreciate its worth and convenient access to various attractions.
Boutique-style Hotel
Room Types
Deluxe King RoomThis room has air conditioning. It includes tile flooring, a flat-screen TV and a private bathroom with shower facilities.
Deluxe Twin RoomThis room has air conditioning. It includes tile flooring, a flat-screen TV and a private bathroom with shower facilities.
Room offers additional space.
Deluxe Family RoomThis room has air conditioning. It includes tile flooring, a flat-screen TV and a private bathroom with shower facilities.
This large family room sleeps up to 4 guests.
Superior Family RoomThis room has air conditioning. It includes tile flooring, a flat-screen TV and a private bathroom with shower facilities.
This spacious family room sleeps up to 4 guests.
Queen RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a bath. This double room features air conditioning, a tiled floor and a flat-screen TV. The unit offers 1 bed.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a bath. This twin room features air conditioning, a tiled floor, a flat-screen TV and mountain views. The unit offers 2 beds.
Family RoomOffering free toiletries, this family room includes a private bathroom with a walk-in shower. This family room has air conditioning, a tiled floor, a flat-screen TV and mountain views. The unit has 2 beds.
Guest Reviews
7.2
Good
Location
Star Bay Hotel is situated in a prime, strategic location that offers convenience and accessibility for its guests. With the advantage of having many amenities nearby, visitors find everything they need within walking distance, whether it's dining venues, grocery stores, or laundry services. The hotel is favorably close to local attractions such as Teluk Batik Beach and Lumut Jetty, making it a practical choice for travelers eager to explore the area. In addition to its proximity to restaurants and a convenient store, the hotel boasts easy access from the main road, ensuring that guests can find their way effortlessly. The area provides ample opportunities for dining, shopping, and leisure, and easy car parking adds an extra layer of convenience. The cleanliness of the hotel and the availability of spacious rooms further enhance the comfort of staying at Star Bay Hotel. Overall, its strategic location makes Star Bay Hotel an excellent base for both relaxation and exploration.
Rooms
Star Bay Hotel offers guests a spacious, affordable stay with rooms that are generally praised for their size and cleanliness. Guests appreciate the large and comfortable rooms, particularly the family rooms, which feature multiple king-sized beds and bathrooms equipped with everything necessary for a pleasant stay. The rooms are noted for being tidy, which enhances the comfort and relaxation of guests during their stay.
The hotel is conveniently located near local dining options and attractions such as Teluk Batik Beach and Lumut Jetty, making it easy for guests to explore the area. Many visitors enjoy the amenities including clean toilets, comfortable extra beds, and a useful drinking water dispenser.
However, there are a few areas where improvements could be made. The lighting in the room and bathroom is not as bright as some guests would prefer, and the air conditioning could use an upgrade to ensure it is sufficiently cool. The lack of elevators particularly affects those staying on the third floor, potentially posing a challenge for elderly guests due to steep stairs. Additionally, some guests have experienced issues with cleanliness regarding bed sheets and towels.
While the expectations for windows were unmet for some rooms, Star Bay Hotel remains a worthwhile choice for travelers seeking ample space and affordability, with its strengths lying in its size and convenience.
Cleanliness
Star Bay Hotel receives mixed feedback on cleanliness from its guests. Many guests appreciate the hotel's cleanliness, describing it as very clean and comfortable, making it an ideal spot for a vacation. The environment also garners positive remarks for being well-maintained. However, other guests report inconsistencies, noting issues like dirty rooms, the presence of insects, and mold. Some guests mention that the rooms do not match the photos, and specify that cleanliness can be lacking, with problems such as unclean bedding, cockroaches, and necessary repairs in the bathroom. While there are positive assessments, it's important to be aware of these varied experiences when considering a stay.
Staff
At the Star Bay Hotel, guests generally find the staff to be helpful and responsive, creating an overall welcoming experience. Positive interactions are often highlighted, with many appreciating the staff's warm reception and the value they add to a stay. However, consistency in service seems to be an area for improvement, as some guests have noted variable experiences with the reception, describing them as sometimes less attentive. Although there are instances where friendliness and proactive customer service could be enhanced, the dedication of certain staff members makes a significant positive impact on guests' experiences. Overall, while there is room for improvement in reliability and presentation, there is acknowledgment of the staff's potential and occasional excellence in service.
No, Star Bay Hotel doesn't have any pool.
No, a spa isn't available at Star Bay Hotel.
No, Star Bay Hotel doesn't allow dogs.
No, parking facilities aren't available at Star Bay Hotel.