Guizado Portillo Hacienda & Resort

Lunahuana -12.89950800, -76.08967800 , 49.5 Km Carretera A Yauyos-pacaran, Lunahuaná (Show on Map)
8.5
Very Good


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Summary of reviewsGuizado Portillo Hacienda & Resort is set amidst a picturesque landscape, offering a serene and tranquil retreat perfect for outdoor enthusiasts. The resort’s expansive grounds are ideal for leisurely strolls and cycling with lush greenery creating a peaceful and quiet atmosphere. While the remote location requires a private vehicle for convenient travel to nearby areas, the beautiful natural surroundings provide a rewarding escape from the hustle and bustle.

Guests enjoy a predominantly positive dining experience, particularly at breakfast. The breakfast buffet offers a variety of American-style options and tasty dishes, earning high marks for quality and service. However, some guests seek more variety and a more comprehensive selection. Dinner also receives commendations for quality, though critiques include concerns over price and limited menu options, often served buffet-style without à la carte availability.

The rooms are spacious, clean and comfortable with suite rooms especially praised for their size and views. Some areas require attention, such as the lack of air conditioning, unreliable hot water and basic room amenities. Regardless, the overall comfort, cleanliness and spaciousness of the accommodations are well-received.

Cleanliness is a standout feature with the resort maintaining well-kept rooms and facilities, contributing to a charming and welcoming environment. Minor critiques include the need for deeper bathroom cleaning and timely room maintenance.

The staff at the resort are often highlighted for their friendliness and attentiveness, significantly enhancing the guest experience. Specific staff members receive personal commendations for their service. While overall service is rated high, instances of inconsistency and the absence of room service are noted.

Complimentary Wi-Fi is excellent in common areas but does not extend to rooms, which some guests find inconvenient. The pool is spacious and clean, contributing to a relaxing environment, though the cold water temperature is a common drawback. A heated pool is suggested to improve this feature.

For families, the resort offers a variety of activities that cater to children, including playgrounds, cycling and evening bonfires. The tranquil environment provides a perfect setting for family bonding and relaxation, making it highly recommended for family-friendly getaways.

While the beds are generally comfortable and contribute to a pleasant atmosphere, some guests report issues like noisy frames, old pillows and musty-smelling sheets. Improvements in bed quality and maintenance are suggested to enhance sleep comfort.

In summary, Guizado Portillo Hacienda & Resort is appreciated for its beautiful natural setting, cleanliness, comfortable rooms and friendly staff. While dining options and room amenities could see some improvements, the overall experience is positive, making it a recommended retreat for those seeking peace, relaxation and family-friendly activities.
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Family Friendly Resort
As a resort property, Guizado Portillo Hacienda & Resort likely offers extensive grounds and amenities that appeal to families seeking a leisure-focused stay. Its location in Lunahuana provides access to regional activities.

Resort with Swimming Pool
This resort is known for its excellent amenities and high-class services, often recommended by travelers and families. It offers a pool and hacienda-style accommodations.

  Heated Pool    Outdoor Pool  


Resort with Parking
This resort offers extensive parking facilities as part of its hacienda and resort amenities. Guests can conveniently park their vehicles while enjoying the resort's various activities and services.

Resort with Outdoor Pool
This resort features an outdoor swimming pool and nine artificial lakes on the property, offering ample water features. The pool is described as excellent by guests. There are sun loungers and umbrellas available by the pool.

Resort near Vineyards

Resort with Heated Pool

Room Types
Standard Twin Room with Two Double Beds This twin room features a modern style and elegant decoration. The room is fitted with 2 double beds and a private bathroom. The room also features a minibar, a flat-screen TV with cable channels, a safety-deposit box, a wardrobe, a desk and a table with 2 chairs. This room offers either pool or garden views.

Queen Room This double room is features a private bathroom with free toiletries. The room is also fitted with a minibar, a flat-screen TV with cable channels, a table, a safety-deposit box, a wardrobe and a desk. All rooms offer lake views.

King Room This room is elegantly decorated and features 2 entrances. The room is fitted with a king-size bed, a private bathroom and a guest bathroom. The room features a leather sofa and a table with 2 chairs. Additionally, the room has a flat-screen TV with cable channels, a desk, a minibar, a safety-deposit box and a walk-in closet. This room offers pool or garden views.

Triple Room This triple room has a tile/marble floor, minibar and cable TV.

Guest Reviews
8.5
Very Good
Location
Nestled in a picturesque landscape, Guizado Portillo Hacienda & Resort offers a serene escape perfect for outdoor enthusiasts. The resort boasts expansive grounds that are ideal for leisurely strolls and boasts well-maintained walking paths and cycling routes that delight visitors. The natural surroundings are beautiful with lush greenery creating a peaceful atmosphere.

Seclusion is a significant feature of this estate, providing guests with a tranquil and quiet environment away from the hustle and bustle. The strategic location allows for easy access to various outdoor activities, although it is somewhat remote and distant from the main square of Lunahuana and requires a private vehicle for the most convenient travel.

Despite being far from Lima and Lunahuaná's town center, the excellent setting by the pool and the scenic natural environment more than make up for the distance. Reviews highlight the estate’s central location within its grounds, enabling guests to enjoy the vast, beautiful landscape that envelops the property.

However, some reviews mention that the seclusion could feel isolating for some and the infrastructure appears dated to a few guests. Yet, for those seeking a quiet natural retreat, the location of Guizado Portillo Hacienda & Resort is highly recommended for its idyllic surroundings and tranquility.

Breakfast
Guest feedback on the breakfast at Guizado Portillo Hacienda & Resort is largely positive, though it presents a blend of commendations and areas for improvement. Reviewers frequently highlight the quality of the food, describing it as good, very good, delicious and abundant. The service is similarly praised for being excellent and fast. Many guests appreciate the variety offered with particular mentions of a buffet breakfast featuring American-style options, fruits and tasty dishes.

However, critiques do surface concerning the lack of variety and the basic nature of the breakfast. Some guests feel that it does not offer enough options or is not worth the price, highlighting missing items like cereals and yogurt. There are suggestions for a more comprehensive buffet to enhance the experience. Additionally, a few guests noted service-related issues, such as the need to request extra bread and concerns about cleanliness.

Overall, while the breakfast receives high marks for taste and service, there is a clear call for greater variety to meet the expectations of the guests.

Dinner
Guizado Portillo Hacienda & Resort offers a dining experience that is generally well-received for its quality, although there are several areas highlighted for improvement. Guests have praised the great food and the competence of what they believe to be an excellent chef, in addition to enjoying the overall facilities like the pool. However, the dinner options have received mixed reviews with comments pointing out that the food, while good, can be pricey and the menu often lacks variety.

One common issue is that the dinner is typically served buffet-style without à la carte options, which some guests found limiting. The presentation and quality of drinks also seem to fall short of expectations. Guests have mentioned that the dinner hours are somewhat limited and the price-quality ratio does not always meet their expectations. Some visitors even chose to dine outside of the resort for better and more comfortable options in town.

Ultimately, while the food is acceptable and sometimes even very good, there is a consensus that the menu could benefit from more variety and better pricing to enhance the dining experience during dinner hours.

Rooms
The rooms at Guizado Portillo Hacienda & Resort generally receive high marks for their size, cleanliness and comfort. Guests frequently describe the accommodations as very large, spacious and in perfect condition. The suite rooms, in particular, are noted for being huge and pleasant with substantial comfort and excellent views.

However, there are a few areas that could use improvement. Some guests have pointed out the absence of air conditioning, making the rooms too hot and necessitating the use of fans. Additionally, amenities such as hot water and working showers have not always been reliable. Rooms lack kettles and complimentary bottles of water, which some visitors found inconvenient.

The decor and ambiance of the rooms are described as simple and occasionally lacking in detail with TVs in both the dining area and rooms being notably small and ineffective for watching games. Noise from adjacent rooms can also be an issue, affecting the overall tranquility of the stay.

Despite these drawbacks, the overall sentiment remains positive, focusing on the comfort, cleanliness and spaciousness that the rooms offer.

Beds
Guizado Portillo Hacienda & Resort offers a mixed experience when it comes to their beds, according to guest reviews. Many guests appreciated the very comfortable beds with a few even describing the bed as delightful. The staff’s exceptional treatment and the overall pleasing atmosphere of the hotel add to the positive experience. However, some guests have pointed out issues with maintenance, noting that the beds can be noisy. There are also mentions of old pillows and beds, along with sheets that smelled musty, which detracted from the overall comfort for a few visitors. While the rooms are comfortable and have the basics, there’s room for improvement in bed quality and maintenance to ensure a consistently pleasant stay.

Cleanliness
Guizado Portillo Hacienda & Resort largely receives commendations for its cleanliness and well-maintained environment. Guests frequently highlight the rooms as being very clean with the cleaning staff praised for their consistent efforts in keeping the spaces spotless. The facilities are described as charming, spacious and welcoming with everything noted to be very clean and tidy. Natural environments with plants and trees contribute to the hotel's inviting ambiance. However, some reviews mention areas for improvement, such as the need for deeper bathroom cleaning and timely room maintenance. Despite these minor drawbacks, the overall cleanliness and order of the resort make it a pleasant and refreshing place to stay.

Staff
Guizado Portillo Hacienda & Resort boasts an array of dedicated and friendly staff members who enhance the overall guest experience. Many visitors commend the excellent service provided by specific staff members such as Candy and Betzabe, noting their kindness and attentiveness. The reception, bar and restaurant teams receive particular praise for their helpfulness and pleasant demeanor. Guests frequently highlight the attentiveness and willingness to assist displayed by the hotel workers with special mentions for individuals like Antonio, a waiter in the bar restaurant.

However, a few reviews indicate areas for improvement. Some guests experienced poor attention and minimal willingness to assist, particularly from the receptionists, pointing to inconsistencies in service quality. Criticisms also include the lack of room service, requiring guests to make trips to the reception for basic needs like bottled water.

In summary, while the staff at Guizado Portillo Hacienda & Resort generally receive high marks for their friendliness and helpful nature, there is room for improvement in ensuring consistent, attentive service across all areas of the hotel.

Wi-Fi
Visitors to Guizado Portillo Hacienda & Resort enjoy excellent Wi-Fi in the common areas, ensuring that guests can stay connected in the lobby and other shared spaces. However, one consistent observation is that the Wi-Fi does not extend to the rooms, leaving many travelers without internet access when they retreat to their accommodations. Some guests found this lack of in-room Wi-Fi inconvenient and expected better coverage, suggesting improvements could be made to enhance the overall guest experience. Despite this, the resort offers a relaxing environment with plenty of activities that perhaps deserve more promotion to keep guests entertained offline.

Pool
Guizado Portillo Hacienda & Resort boasts a spacious, well-maintained pool that guests frequently highlight as a notable feature of their stay. The pool is particularly appreciated for its cleanliness and ample size, allowing for a relaxing atmosphere with plenty of room to unwind. Guests enjoy the pleasant ambiance of having drinks by the pool, further enhancing the relaxation experience.

However, a recurrent theme in the reviews is the notably cold temperature of the pool water, which many find to be a drawback. Some visitors suggest that a heated pool would significantly improve their enjoyment, especially since the surrounding mountains limit direct sunlight throughout the day. Despite this, the combination of the pool and the resort's facilities provides a satisfactory retreat that allows guests to connect with nature and indulge in various activities.

Family
Guizado Portillo Hacienda & Resort presents itself as an excellent family-friendly destination, providing a tranquil escape that's perfect for relaxing and enjoying quality time with loved ones. The resort boasts a variety of activities tailored for children, including well-maintained playgrounds, bicycle rides and a refreshing pool. Evenings can be delightfully spent around bonfires or enjoying movie afternoons. The expansive estate invites families to explore its beautiful surroundings with options for excursions and even trips down to the river. The calm environment effectively helps in alleviating stress, making it a recommended spot for family bonding and relaxation in a serene setting. Activities are well-organized and the estate itself is notably beautiful, adding to the overall charm and appeal for families seeking both adventure and downtime.


Yes, Guizado Portillo Hacienda & Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Guizado Portillo Hacienda & Resort.

No, Guizado Portillo Hacienda & Resort doesn't allow dogs.

Yes, parking facilities are available at Guizado Portillo Hacienda & Resort.

No, Guizado Portillo Hacienda & Resort doesn't have a gym.

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