Izalde presents a charming retreat in the heart of the French countryside, celebrated for its stunning location surrounded by serene mountain landscapes. The hotel's idyllic setting offers a perfect escape for those seeking tranquility and a chance to disconnect from daily life. Situated conveniently close to Amurrio and Bilbao, Izalde provides rural charm without sacrificing accessibility.
Guests highlight their positive experiences with the friendly and attentive staff, whose exceptional service ensures a warm and welcoming atmosphere. The staff's dedication and personal attention significantly enhance the overall enjoyment, making guests feel right at home.
The hotel's breakfast is another notable highlight, featuring high-quality and varied offerings, such as freshly baked croissants and traditional pastries. The breakfast experience is further enriched by being served in a room adorned with antiques, creating a charming start to the day.
While dinner service is limited, with some guests noting the absence on certain days, the staff compensates by offering cold snacks during inclement weather, showing flexibility and commitment to guest satisfaction.
The rooms, though sometimes described as small or lacking in soundproofing, are generally clean and cozy, suitable for short stays. Visitors appreciate the cleanliness and comfortable beds, notwithstanding occasional remarks about older mattresses and limited amenities.
The hotel's cleanliness is consistently praised, with well-maintained facilities contributing to a pleasant stay. However, Wi-Fi access presents some challenges, with stronger signals in central areas but limited reach in the rooms.
Overall, Izalde stands out for its scenic location, excellent staff service, delightful breakfast, and peaceful environment, making it an appealing choice for travelers looking for relaxation in a picturesque setting, albeit with minor room and service limitations.
Nestled amidst picturesque mountains, forests and a serene river, Hotel Errekagain provides a tranquil yet accessible retreat. Conveniently located near the highway, it offers easy access to the Bilbao area and beyond, making it an excellent base for both leisure and business travelers. The nearby train station and essential amenities such as supermarkets further enhance its appeal. The peaceful setting, despite being close to key routes, ensures a quiet and comfortable environment for guests who also have Gorbeia Park within reach for nature exploration.
The breakfast at Hotel Errekagain is generally well-received, featuring a basic continental selection of coffee, bread, jam and delicious homemade cakes. Many guests appreciate the simplicity and quality of the offerings, especially since it's often included in the room price, adding value to the stay. While some reviews suggest the breakfast could benefit from more variety and privacy, the overall sentiment remains positive, deeming it a satisfactory start to the day.
Rooms at Hotel Errekagain are frequently praised for their spaciousness and cleanliness. Guests note the large rooms and bathrooms, emphasizing the comfort and tidiness of their quarters. However, some areas need improvement, such as outdated furnishings, poor lighting and occasional reports of smoke and mold odors. Noise from street-facing rooms and creaking floors also posed challenges for some guests. Despite these drawbacks, the hotel's spacious and clean rooms are a notable highlight.
Cleanliness overall receives commendation with most guests finding the property well-maintained and tidy. Minor issues like dated showers, scuffed walls and mold stains are mentioned but do not overshadow the general sense of cleanliness. The friendly and attentive staff contribute significantly to the positive atmosphere, frequently earning praise for their warm welcomes and exceptional service. Staff members, including Iñaki and Encar, are specifically noted for their kindness and professionalism, leaving a lasting positive impression.
While the beds receive mixed reviews, many guests find them large and comfortable, appreciating the firm mattresses. Some guests, however, mention issues with worn-out, too-soft or noisy mattresses. Despite these occasional complaints, many guests are still able to enjoy a good night's sleep.
Overall, Hotel Errekagain excels with its serene yet accessible location, spacious clean rooms, satisfactory breakfast and notably friendly staff, making it an appealing choice for a variety of travelers.