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Ambassador Self Check-in Hotel

Luzern , Zürichstrasse 3 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Ambassador Self Check-in Hotel in Lucerne has consistently received positive reviews from guests, particularly for its prime location. Nestled in the heart of the city, it offers easy access to major attractions such as Lake Lucerne, the Old Town, and the Lion Monument. The convenience of nearby public transportation and proximity to the train station further enhance its appeal, making it an ideal base for exploring Lucerne's cultural sites and vibrant local life.

Guests commend the breakfast service, which, although served at a nearby venue, provides a satisfying and diverse selection of Swiss foods. The friendly and attentive breakfast staff contribute to a pleasant dining experience, though some guests mention higher prices when breakfast isn’t included.

The rooms at the hotel are noted for their cleanliness, spaciousness, and comfort, with many guests appreciating the modern interiors and well-maintained amenities. Although some rooms lack air conditioning, which can be a drawback in summer, the overall experience remains satisfactory. The hotel's cleanliness is particularly praised, supported by the diligent housekeeping staff.

Staff at Ambassador Self Check-in Hotel are recognized for their friendliness and professionalism, with the reception team being able to communicate effectively in multiple languages. While occasional challenges with the self-check-in system occur, the staff are prompt in addressing any issues, enhancing the guest experience.

The provision of free Wi-Fi is appreciated, despite some criticism regarding its connectivity and speed. Parking options are convenient, with discounted rates available for nearby garages, though guests should budget for daily fees as no free parking is offered.

While the accommodations provide comfort, some guests find the pillows to be too soft, and mattresses vary in firmness, impacting overall comfort for some travelers. Despite this, the beds are generally comfortable, contributing to restful stays.

Overall, the Ambassador Self Check-in Hotel offers an uncomplicated and cost-effective stay, emphasizing location, cleanliness, and helpful service, although modern upgrades could enhance comfort. Ideal for short visits, it suits budget-conscious travelers seeking convenience over luxury.
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Hotel near Golf Courses

This hotel is located 1.46 miles (approximately 2.3 km) from Lucerne Golf Club and is a 5-minute drive from the course. It also lists a golf course as an amenity.

Hotel near Nightlife Spots

Located on Zürichstrasse, it's in a central area that offers access to various parts of the city. It's a reasonable distance from the main nightlife hubs, allowing for a quieter stay with nightlife nearby.

Hotel with Parking

Ambassador Self Check-in Hotel provides parking. This is a significant advantage, especially for a self-check-in hotel where convenience is key.

3-Star Hotel

Located in Lucerne, this hotel offers a self-check-in service for convenience. It is well-situated for exploring the city and provides a comfortable and modern stay.

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Room Types

Standard Single Room This single room has a cable TV, tumble dryer and dining area. Check-in takes place at the self check-in terminal

Standard Double Room This double room features a dining area, patio and flat-screen TV. Check-in takes place at the self check-in terminal

Triple Room This triple room has a dining area, soundproofing and tumble dryer. Check-in takes place at the self check-in terminal

Business Room This single room features a tumble dryer, patio and dining area. Check-in takes place at the self check-in terminal

About Ambassador Self Check-in Hotel

License: 0hzui-fumw1y

Guest Reviews

7.8

Good

Location

Nestled in the heart of Lucerne, Ambassador Self Check-in Hotel boasts an enviable location ideal for both leisure and exploration. Guests rave about its proximity to key attractions such as Lake Lucerne, the historic Old Town, and the renowned Lion Monument. The convenience of a public transport stop right outside the entrance makes it a breeze to move around the city. With a central position, visitors find themselves just minutes away from the train station, allowing easy access to broader Lucerne and beyond.

Surrounded by shops, cafes, and restaurants, the hotel is perfectly situated for immersing oneself in the vibrant local life. Those wishing to explore iconic sites can do so effortlessly, thanks to its ideal placement near landmarks like the Chapel Bridge and the pedestrian zone. This central hub offers a seamless experience for enjoying Lucerne's culture and attractions, while its walking distance from the Old Town adds a charming touch to the stay.

Moreover, guests appreciate the cleanliness and spaciousness of the rooms, enhancing the overall comfort of their stay. While the self check-in process might be a novel experience for some, the simplicity and efficiency ensure a smooth arrival. Ambassador Self Check-in Hotel is a brilliantly located base for anyone keen on discovering the beauty and history Lucerne has to offer.

Breakfast

The breakfast experience at the Ambassador Self Check-in Hotel in Lucerne receives positive feedback from guests, highlighting a generally satisfying and diverse selection of food options. Breakfast is often served at a nearby hotel or restaurant, yet guests appreciate the convenience and quality of the offerings. The hotel collaborates with neighboring establishments to present a rich variety of breakfast choices, including cold cuts, cheeses, eggs, bread, pastries, fruits, and cereals. Guests often find the breakfast to be filling and fresh, showcasing a good mix of Swiss foods.

Guests commend the breakfast staff for being friendly and attentive, contributing to a pleasant dining experience. While the breakfast is typically included, some reviews note higher pricing when not included, though they still find it plentiful. Though a few suggest more varied breakfast items, many express contentment with the selection provided, often citing delicious breads and cheeses.

Overall, guests find the breakfast to be good to very good, with notable praise for its generous and comprehensive nature, making it a highlight of their stay at the Ambassador Self Check-in Hotel. The strategic location of the hotel further complements the convenience of the breakfast service.

Rooms

The rooms at the Ambassador Self Check-in Hotel are frequently praised for their cleanliness, spaciousness, and comfort. Many guests appreciate the well-maintained and modern interiors, highlighting features such as large, bright rooms and recently renovated bathrooms. The beds are noted for being very comfortable, contributing to a restful stay. Numerous reviews mention the rooms being equipped with useful amenities, such as minibars and small refrigerators, although some guests point out the lack of air conditioning, which can make the rooms quite warm in summer.

Despite some rooms being older or having small maintenance issues, they generally provide a comfortable and satisfactory experience. The hotel's central location is another highlight, offering convenient access to city attractions, shops, and restaurants. Guests find the rooms quiet and peaceful, especially those facing the interior courtyard. Although some furnishings are described as simple, they are deemed adequate for a brief stay. Overall, it seems that while the hotel might not offer the most luxurious experience, it provides a reliable and comfortable option for travelers exploring Lucerne.

Beds

Nestled within the elegant ambiance of the Ambassador Self Check-in Hotel, guests often find themselves trading busy itineraries for an early retreat to the comforts of their rooms. The hotel's beds have earned praise for their general comfort, with numerous guests describing them as very comfortable, providing a warm and inviting relaxation spot after a long day of exploring. The beds are frequently noted for being clean and spacious, accommodating different types of travelers, whether alone or with family. In many instances, rooms are described as comfortable, further contributing to a pleasant stay.

However, while the bedding itself is usually seen in a positive light, the pillows frequently attract criticism for being either too soft or of generally poor quality. Guests who are sensitive to pillow softness might consider bringing their own to ensure optimal comfort. Mattresses present a mixed experience; some are described as excellent, while others are reported to be either too hard or too soft, with occasional mentions of discomfort.

Despite some negative remarks regarding the bedding and pillows, the overall experience tends to lean towards a comfortable stay at the hotel, allowing travelers to enjoy restful nights in a serene setting.

Cleanliness

Ambassador Self Check-in Hotel generally receives praise for its exceptional cleanliness, which is clearly a standout feature according to guest feedback. Visitors consistently note that the rooms, facilities, and property as a whole are very clean and well-maintained. The bathrooms, in particular, are highlighted for being bright and appearing recently remodeled, adding to the inviting atmosphere. Guests find the rooms to be not only clean but also comfortable, spacious, and equipped with modern amenities. While the hotel offers a simple aesthetic, it provides a cozy and pleasant experience for guests.

The hotel's location is another frequent topic of praise. It's centrally situated, making it an ideal choice for tourists wanting to explore nearby attractions easily. The accessibility and ease of the self-check-in process are favored by many visitors, suggesting a smooth arrival experience. The staff also gets commendations for being friendly, attentive, and helpful, further enhancing the guest experience.

Though overwhelmingly positive, some reviews mention isolated incidents, such as uncleaned spots during longer stays, suggesting occasional inconsistencies in maintaining cleanliness standards. Still, most guests find the overall environment and services to meet or exceed expectations, making it a reliable choice for travelers looking for cleanliness, comfort, and convenience in their accommodation.

Staff

Ambassador Self Check-in Hotel has managed to create an impressive reputation for its staff, according to guest reviews. Visitors consistently note the kindness, friendliness, and helpfulness of the team, making their stay memorable and enjoyable. The reception staff are particularly praised for being professional, responsive, and able to communicate effectively in multiple languages, enhancing guests' experiences through attentive service. Although travelers occasionally encountered issues such as a malfunctioning self-check-in system, the hotel staff were quick to resolve these challenges, offering support and solutions promptly.

The housekeeping team is lauded for ensuring cleanliness and comfort, welcoming guests warmly and maintaining tidiness with regular towel exchanges and thorough room cleaning. However, the restaurant staff received mixed feedback, with some guests noting inattentiveness during breakfast service.

Positioned in a great location, Ambassador Self Check-in Hotel not only offers good value for money but is also managed by a polite and approachable staff who are always ready to assist with guests' queries, whether it's lending a phone charger or recommending local amenities like pharmacies. Guests appreciate the simple and efficient auto check-in process and the flexible and accommodating nature of the staff, combining to create an overall satisfying stay at this centrally located hotel.

Wi-Fi

The Ambassador Self Check-in Hotel provides the convenience of free Wi-Fi throughout the premises, making it easily accessible for guests looking to stay connected without extra costs. However, the Wi-Fi service receives mixed reviews from guests, with some reporting a weak and unstable connection during their stay. The internet speed is often mentioned as being slow, and at times, the service does not reach certain rooms effectively, impacting the overall experience. Despite these challenges, the complimentary aspect and simple access to Wi-Fi are appreciated by guests, offering basic connectivity for those who do not require high-speed access. Overall, while the hotel excels in offering free Wi-Fi, improvements in stability and coverage would enhance the satisfaction of tech-savvy travelers.

Parking

The Ambassador Self Check-in Hotel offers multiple convenient parking options, greatly benefiting its urban location. Guests have access to several paid parking solutions, including a nearby garage just next to the hotel. This facility offers discounted rates for hotel guests, providing a practical solution for city explorers. With the parking lot open 24 hours a day, it ensures flexibility with unlimited entries and exits across a 24-hour period, enhancing the overall convenience. The Löwencenter and the Lion Garage, both within easy walking distance, serve as preferred choices among guests. The hotel collaborates with nearby establishments to offer competitive rates, generally around 25 euros or CHF per day. Though no free parking is available on-site, and street parking comes with its challenges, these partnerships ensure guests can find affordable private parking options right next door. Overall, while there is a fee for parking, the strategically located options provide a good degree of ease for hotel patrons, aligning well with the appeal of the central location.

3 Star

The Ambassador Self Check-in Hotel is a practical choice for budget-conscious travelers seeking a convenient and uncomplicated stay. Perfectly situated in a prime location, this unpretentious hotel offers good value for money despite its dated décor. While it's ideal for short visits, guests should be prepared for the lack of modern amenities, with no air conditioning in the small and occasionally stuffy rooms. The self-check-in process is hassle-free, particularly beneficial for late-night arrivals, though some might miss the personal touch of traditional service. Cleanliness stands out as a positive aspect, with everything functioning as expected. Although the hotel could benefit from modern updates, including air conditioning and dining services, it remains a recommended option for those prioritizing location and cost over luxury.

No, Ambassador Self Check-in Hotel doesn't have any pool.

No, a spa isn't available at Ambassador Self Check-in Hotel.

Yes, Ambassador Self Check-in Hotel welcomes dogs.

Yes, parking facilities are available at Ambassador Self Check-in Hotel.

No, Ambassador Self Check-in Hotel doesn't have a gym.

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