Boutique Hotel KARL

Luzern 47.05279300, 8.30070200 , St. Karliquai 12 (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBoutique Hotel KARL, located in the heart of Lucerne, delights guests with its strategic and scenic location, making it an exceptional base for exploring the historic city. Visitors appreciate the proximity to the train station and key landmarks such as the Chapel Bridge, as well as the serene and picturesque views of the Reuss River and surrounding mountains from the hotel's balcony rooms.

The hotel’s breakfast garners high praise for its quality and variety, including fresh fruits, breads, cheeses and hot dishes, complemented by friendly and efficient breakfast staff. The cleanliness of the hotel is a standout feature, consistently impressing guests with immaculate rooms and well-maintained communal areas, demonstrating high housekeeping standards.

Guests also commend the spacious and elegantly furnished rooms that cater to both comfort and functionality with family rooms and suites being particularly appreciated for their size and amenities. While some rooms are noted to be slightly outdated with issues such as inadequate ventilation, the overall feedback for room quality remains highly positive.

The staff's exceptional service significantly enhances the guest experience with reviews highlighting their friendliness, helpfulness and professionalism. The reception staff, in particular, stand out for their efficiency and willingness to assist with local activities and bookings.

Despite mixed reviews on Wi-Fi reliability, the hotel's appeal for family stays is strong, offering ample space and thoughtful arrangements in family rooms and suites. The location is also well-suited for experiencing Lucerne's vibrant nightlife, balancing accessibility to entertainment venues with a quiet and comfortable stay.

Beds at Boutique Hotel KARL are generally praised for their comfort, contributing to a restful night's sleep, despite a few instances of overly soft mattresses or thin pillows.

As a three-star hotel, Boutique Hotel KARL meets expectations with clean rooms and essential services, although it lacks some amenities like air conditioning and minibars. While some guests feel it falls short of a boutique label, its cleanliness, helpful staff and prime location make it a popular choice for budget-conscious travelers seeking comfort and convenience.
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Hotel with Parking
Hotel parking is available on request, and a secure car park is located on-site for a charge. Public parking is also available nearby.

3-Star Hotel
This hotel is located in Lucerne's Old Town. It offers views of Mount Pilatus and the river, and provides a convenient base for exploring the city.

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Room Types
Double Room Renovated rooms with modern furnishing and parquet floors.

Quadruple Room with River and Mountain View Renovated rooms with modern furnishing and parquet floors.

Single Room Renovated rooms with modern furnishing and parquet floor. Some rooms with views on the river and the mountains.

Triple Room Renovated rooms with modern furnishing and parquet floor.

Double Room with Balcony and River and Mountain View Renovated rooms on the riverside front, featuring a flat-screen TV and a balcony with panoramic views on the river and the mountains. The double bed has 2 separate mattresses.

Superior Double Room with River and Mountain View The double room provides a coffee machine, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. This double room features parquet floors, heating, a flat-screen TV and mountain views. The unit offers 1 bed.

Superior Triple Room with River and Mountain View The triple room provides a tea and coffee maker, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. This triple room features parquet floors, heating, a flat-screen TV and mountain views. The unit offers 2 beds.

Superior Quad Room with Balcony and River View The spacious quadruple room offers a tea and coffee maker, a safe deposit box, a balcony with city views as well as a private bathroom boasting a shower. The unit has 2 beds.

Triple Room with Balcony and River and Mountain View The triple room provides a tea and coffee maker, a safe deposit box, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Family Room The well-equipped kitchenette features a refrigerator, kitchenware and a microwave. The spacious family room provides a tea and coffee maker, a safe deposit box, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 4 beds.

Guest Reviews
8.4
Very Good
Location
Situated in the heart of Lucerne, Boutique Hotel KARL offers an exceptionally convenient location for exploring the historic city. It's described as perfectly placed, allowing guests to easily reach all main attractions, restaurants and the old town on foot. The proximity to the train station, only a short 10-15 minute walk, ensures easy access for travelers. Boasting beautiful views of the Reuss River and the mountains, the hotel's location is both scenic and practical. Guests appreciate being steps away from significant landmarks like the Chapel Bridge and the old city walls.

The hotel is situated within strolling distance to the main tourist spots and provides a superb base for sightseeing. Nestled along the river, some rooms offer balconies with delightful views of the iconic bridges and picturesque landscape. Despite its central position, the hotel is in a relatively quiet part of town, ensuring a peaceful stay. With its charming and well-maintained rooms, complemented by helpful staff, Boutique Hotel KARL stands out as an ideal choice for both short visits and extended stays in Lucerne.

Breakfast
At Boutique Hotel KARL, the breakfast experience garners high praise from guests, who frequently describe it as excellent, very good and delicious. Reviews highlight a well-maintained breakfast area with a rich and varied selection of both hot and cold foods.

A standout feature is the quality and freshness of the offerings with many appreciating the diverse options, including fresh fruits, various breads, cold cuts, cheeses and hot dishes like scrambled eggs and sausages. The buffet style allows for a hearty and satisfying start to the day, ensuring there's something for all tastes.

Guests particularly commend the friendly and attentive breakfast staff, noting their efficiency in replenishing items and maintaining a pleasant dining atmosphere. The breakfast area itself is noted for being clean and well-presented, though a few mention that it can feel a bit cramped during peak times.

While a minority of reviews suggest that the selection could use more variety, especially for vegans, the overall consensus is overwhelmingly positive. Prosecco and mimosas are a notable highlight for some, adding a touch of luxury to the meal.

The consistent quality and abundant options make breakfast at Boutique Hotel KARL a memorable part of the stay, contributing to the hotel’s overall appeal as a top choice for travelers seeking comfort and excellent hospitality.

Rooms
Boutique Hotel KARL consistently receives praise for its elegant, spacious and impeccably clean rooms. Guests are particularly fond of the rooms with balconies, which offer stunning views of the river and surrounding scenery. The modern and well-furnished interiors are designed for both comfort and functionality, complete with comfortable beds and ample amenities, including tea and coffee-making facilities.

Accommodation options range from cozy double rooms to large family suites, many of which include separate living spaces and private terraces. Families appreciate the generous size of the rooms, which are often larger than expected and the well-maintained housekeeping services that ensure a tidy and fresh environment each day.

Bathrooms are equally impressive, being spacious and equipped with modern fixtures. Many rooms even feature large bathrooms with both bathtubs and showers, adding to the luxurious feel.

Despite the overall positive feedback, the hotel does have a few minor drawbacks. Some rooms are described as small and slightly outdated with issues such as poor ventilation and lack of air conditioning being occasionally mentioned. Additionally, a few guests noted that the real rooms didn't always match the promotional pictures, suggesting a slight misalignment in expectations.

Overall, Boutique Hotel KARL offers a delightful stay with its beautiful, spacious and clean rooms, complemented by breathtaking views and modern amenities that cater to various guest needs.

Beds
Boutique Hotel KARL consistently receives high praise for its beds, described overwhelmingly as comfortable, cozy and very comfortable. Many guests appreciated the spacious and luxurious feel of their large beds, accompanied by light, puffy doonas that kept them warm and a selection of pillows to suit different preferences. There are numerous mentions of heavenly beds with great covers, which contribute to an excellent sleeping experience.

However, not all feedback is entirely positive. Some guests noted that the beds were too soft and a few pointed out issues with thin or unsupported pillows causing neck discomfort. While the majority of reviews highlighted the quality of the bedding and the comfort of the mattresses, a few mentioned that the mattresses were in need of replacement or were a bit too supple for their liking. There were also isolated comments about beds being dusty or of varying quality across different rooms.

In summary, most visitors to Boutique Hotel KARL enjoyed a very comfortable sleeping experience with the majority of reviews highlighting the beds as a significant positive aspect of their stay. Issues with mattresses being too soft or pillows needing improvement were noted but did not dominate the overall impression, which remained generally favorable.

Cleanliness
Boutique Hotel KARL consistently impresses guests with its immaculate cleanliness. From the lobby to the individual rooms, visitors frequently remark on how spotlessly clean the entire hotel is. Rooms are not only clean but also comfortable, well-maintained and modern, enhancing the overall guest experience. Housekeeping standards are evidently high with many guests noting the exceptional attention to detail. Beyond just the rooms, the communal areas, including hallways and breakfast rooms, are also kept in impeccable condition. Even in high-traffic areas, the dedication to cleanliness never wavers, ensuring a pleasant and hygienic environment throughout the property. While there are occasional mentions of outdated decor and some minor cleanliness issues, these instances are rare and do not overshadow the overwhelming positive feedback on the hotel's cleanliness.

Staff
Boutique Hotel KARL has earned high praises for its exceptional staff, consistently described as friendly, helpful and accommodating. Guests repeatedly mention the warm and receptive atmosphere created by the team with numerous reviews highlighting the staff's attentiveness and professionalism. The reception personnel, in particular, are noted for their politeness and efficiency, often providing valuable tips and assistance with bookings, tours and local activities.

The hotel's employees are commended for going above and beyond to ensure guest satisfaction, offering services in multiple languages and maintaining a welcoming environment. The customer service experiences are praised as superb with staff described as courteous, informative and willing to cater to individual needs.

Overall, the staff at Boutique Hotel KARL significantly contribute to the positive guest experience, embodying a blend of warmth, efficiency and a personal touch that leaves a lasting impression on visitors.

Wi-Fi
Guest reviews of 'Boutique Hotel KARL' reveal mixed experiences with the Wi-Fi service. On the positive side, many guests appreciated the Wi-Fi as being good, reliable and providing excellent connectivity. Some specifically mentioned the Wi-Fi in the rooms as reliable and consistent with statements highlighting good connectivity and fast speeds.

However, not all guests shared the same positive experience. Several reviews pointed out issues with the Wi-Fi, describing it as spotty, unreliable and sometimes non-existent. Some guests faced specific problems such as the Wi-Fi range not reaching their rooms, frequent disconnections and slow internet speeds. Instances of Wi-Fi errors and poor signal strength were also noted with some guests describing the Wi-Fi as very weak and intermittent.

Overall, while a significant number of guests had a satisfactory experience with the hotel’s Wi-Fi, others encountered issues that affected their stay. It appears that the Wi-Fi performance may vary depending on the room and specific circumstances during the visit.

Family
Boutique Hotel KARL is consistently praised as a wonderful destination for families, catering perfectly to the needs of guests traveling with children. The hotel offers a variety of spacious and thoughtfully arranged rooms, including family rooms, suites and apartments, which have garnered positive feedback for their comfort and size. Families appreciate the ample space in these accommodations, noting that it is especially suitable for families of various sizes, from those with young children to those with teenagers. The family rooms are designed to offer both comfort and privacy, featuring multiple beds and separate areas that allow for a peaceful stay even with the youngest of guests.

Guests commend the hotel's family-friendly atmosphere and the accommodating nature of the staff, which together create a welcoming environment for family visits. Reviews highlight features such as clean rooms, good bedding and practical layouts that include balconies and multiple rooms within a suite. Specific mentions include divided studio apartments and beautiful three-bedroom family rooms that are especially ideal for families with two teenagers. For families with smaller children, specialized amenities like a fantastic crib with charming bedding are noted to enhance the stay.

Despite some minor criticisms around room charm and minor suitability issues, the overall sentiment is that Boutique Hotel KARL excels in providing a family-centric experience. The hotel's well-thought-out accommodations and friendly service make it an excellent choice for a family holiday.

Nightlife
Boutique Hotel KARL is wonderfully situated for anyone looking to dive into the vibrant nightlife of the area. Just steps away from a variety of entertainment venues, bars and nightclubs, its location is perfect for night outs and late-night explorations. Guests have praised its accessibility to entertainment spots, highlighting its proximity to both the lively nightlife and the historic old town with its charming restaurants and shops. The hotel effectively balances the lively surroundings with a peaceful stay, as most reviews note good insulation from the noise, ensuring a comfortable night's sleep. Though some guests experienced occasional street noise or music late into the night, these disruptions seem to be infrequent thanks to the hotel being on a quiet street. A few reviews did point out minor inconveniences such as limited public parking and the temperature of the rooms. Nonetheless, the hotel maintains its charm with its clean, calm environment, making it a solid choice for those eager to enjoy the local entertainment scene without sacrificing a good night's rest.

3 Star
Boutique Hotel KARL, described as a three-star hotel, offers accommodations that largely meet the expectations of this category. Guests highlight the 24-hour front desk and very clean rooms as notable features. However, it is noted that the hotel lacks certain amenities such as air conditioning, a refrigerator and a minibar, which can make rooms feel warm and stuffy.

The breakfast provided is often described as simple but sufficient, aligning with typical three-star standards. The hotel's overall simplicity is frequently mentioned with terms like "simple but good" recurring in reviews. This sentiment extends to their services, which are characterized as standard for three-star hotels with several guests finding the hotel to be clean and adequate.

Despite the hotel's billing as a boutique establishment, some guests find that it doesn’t quite live up to that label, suggesting that it has more in common with a standard three-star hotel. Some reviews even allude to it potentially deserving a slightly higher rating, though it remains firmly in the three-star category in terms of facilities and overall experience.

The location is valued for its proximity to the city center, adding to its appeal for budget-conscious travelers. There were mentions of missing amenities and an unclear connection to the boutique label, yet the consistent service standards and cleanliness make it a solid choice within its category.


No, Boutique Hotel KARL doesn't have any pool.

No, a spa isn't available at Boutique Hotel KARL.

Yes, Boutique Hotel KARL welcomes dogs.

Yes, parking facilities are available at Boutique Hotel KARL.

No, Boutique Hotel KARL doesn't have a gym.

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