Hotel Central Luzern
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Summary of reviewsHotel Central Luzern is lauded for its exceptional location, just a short walk from Lucerne's central train station. This prime positioning offers guests easy access to transportation and various attractions such as Chapel Bridge, old town and the lake. The hotel's convenience to restaurants, shops and tourist spots makes it a superb base for sightseeing, shopping and dining.
The breakfast at Hotel Central Luzern regularly receives high marks for its variety, quality and use of fresh, local products. Guests enjoy a wide selection of items including croissants, Swiss bread, cheeses, meats and gluten-free options, all within a pleasant and relaxing breakfast room. Additionally, the breakfast room is accessible throughout the day, allowing guests to enjoy tea or coffee anytime.
The flexibility in dining options is a standout feature with the hotel's policy allowing guests to use the breakfast room for meals at any time of the day. This amenity, along with the availability of a microwave and a coffee machine, is highly appreciated by those who prefer dining in or preparing their own meals.
Hotel Central Luzern's rooms are noted for their cleanliness, modern amenities and comfortable beds. Although some rooms are on the smaller side and lack air conditioning, they are well-furnished, functional and consistently well-maintained. The minor issues of size and noise are generally overshadowed by the overall comfort and modernity of the rooms.
Cleanliness is a strong point with guests frequently commenting on the spotless conditions of both the rooms and the public areas. The hotel is well-maintained with daily cleaning services ensuring a tidy environment.
The staff at Hotel Central Luzern consistently receive high praise for their friendliness, attentiveness and exceptional customer service. From the reception team to the cleaning staff, every member is noted for their willingness to go above and beyond to ensure a comfortable, pleasant stay.
While the WiFi is generally reliable in common areas, it can be inconsistent in individual rooms, posing a challenge for some guests. However, the free bus tickets provided are a thoughtful addition to the guests' stay.
For family travelers, Hotel Central Luzern is particularly appealing, offering spacious family rooms, thoughtful amenities and a family-friendly atmosphere. The proximity to playgrounds and the consideration for dietary needs further enhance its family-oriented services.
Beds receive considerable praise for their comfort, despite a few comments on firmness. The bedding contributes positively to guests' restful experience.
As a three-star establishment, Hotel Central Luzern delivers exceptional value for money. It satisfies expectations for its category, providing a quality experience that rivals more luxurious hotels. Despite minor drawbacks such as the lack of air conditioning, it remains a preferred choice for budget-conscious travelers seeking comfort and quality in Lucerne.
Categories
The breakfast at Hotel Central Luzern regularly receives high marks for its variety, quality and use of fresh, local products. Guests enjoy a wide selection of items including croissants, Swiss bread, cheeses, meats and gluten-free options, all within a pleasant and relaxing breakfast room. Additionally, the breakfast room is accessible throughout the day, allowing guests to enjoy tea or coffee anytime.
The flexibility in dining options is a standout feature with the hotel's policy allowing guests to use the breakfast room for meals at any time of the day. This amenity, along with the availability of a microwave and a coffee machine, is highly appreciated by those who prefer dining in or preparing their own meals.
Hotel Central Luzern's rooms are noted for their cleanliness, modern amenities and comfortable beds. Although some rooms are on the smaller side and lack air conditioning, they are well-furnished, functional and consistently well-maintained. The minor issues of size and noise are generally overshadowed by the overall comfort and modernity of the rooms.
Cleanliness is a strong point with guests frequently commenting on the spotless conditions of both the rooms and the public areas. The hotel is well-maintained with daily cleaning services ensuring a tidy environment.
The staff at Hotel Central Luzern consistently receive high praise for their friendliness, attentiveness and exceptional customer service. From the reception team to the cleaning staff, every member is noted for their willingness to go above and beyond to ensure a comfortable, pleasant stay.
While the WiFi is generally reliable in common areas, it can be inconsistent in individual rooms, posing a challenge for some guests. However, the free bus tickets provided are a thoughtful addition to the guests' stay.
For family travelers, Hotel Central Luzern is particularly appealing, offering spacious family rooms, thoughtful amenities and a family-friendly atmosphere. The proximity to playgrounds and the consideration for dietary needs further enhance its family-oriented services.
Beds receive considerable praise for their comfort, despite a few comments on firmness. The bedding contributes positively to guests' restful experience.
As a three-star establishment, Hotel Central Luzern delivers exceptional value for money. It satisfies expectations for its category, providing a quality experience that rivals more luxurious hotels. Despite minor drawbacks such as the lack of air conditioning, it remains a preferred choice for budget-conscious travelers seeking comfort and quality in Lucerne.
Hotel Taking Steps Towards Sustainability
This hotel is part of the Swisstainable sustainability programme and is classified at level I. They are committed to continuous sustainable business development and use fresh products from local farmers and producers for their breakfast buffet.
3-Star Hotel
The hotel is located in the heart of Lucerne. It provides comfortable accommodations and is within walking distance of the city's main attractions.
Family Friendly Hotel
About Hotel Central Luzern
License: KZV-SLU-000067
Guest Reviews
Location
The convenience of being located steps away from various amenities, including restaurants, shops and public transportation, contributes greatly to its appeal. Whether you're looking to explore the historic center, enjoy a stroll along the lake or hop on a boat tour, Hotel Central Luzern’s location makes it all accessible within minutes. This central positioning is praised as ideal for both short and extended stays, providing a superb base for sightseeing, shopping and dining in the heart of Lucerne.
Breakfast
Guests note that the breakfast, which is included in the price, is both generous and well-prepared with love and care, offering a wide selection of items that cater to different tastes. The breakfast room itself is often highlighted for its pleasant and relaxing atmosphere with some reviewers mentioning its accessibility throughout the day, allowing for coffee and tea at any time.
Whether described as fantastic, tasty or wonderful, the breakfast at Hotel Central Luzern stands out as a significant and satisfying part of the guest experience with the quality and variety often exceeding expectations for a three-star establishment. The inclusion of high-quality regional products and the consistent level of service contribute to making the breakfast a memorable feature of the stay.
Dinner
The hotel's policy of allowing guests to bring in their own meals and dine in the breakfast room is particularly appreciated. Many guests opted to buy food from nearby stores like the underground mart at Lucerne Station and enjoyed their meals in the hotel’s dining space. This setup is ideal for travelers who prefer not to eat out for every meal or who want to enjoy a simple dinner in a relaxed environment.
The provision of a coffee machine and complimentary tea and coffee adds to the convenience, making it easy to enjoy a hot drink day or night. The kitchen facilities include plates, cutlery and tables, which are helpful for those who want to prepare a microwave meal or snack.
Overall, the hotel's dining flexibility, combined with the always-accessible breakfast room, allows guests to dine comfortably and conveniently, enhancing their stay in Lucerne.
Rooms
Several reviews mentioned the comfort of the beds and the cleanliness of the bathroom linens. The modern decor and functional design of the rooms were frequently highlighted, making the accommodations feel contemporary yet cozy.
However, a common point of feedback was the size of the rooms. While some rooms were spacious, others were noted to be on the smaller side, especially the bathrooms, which were often described as tiny and cramped. Despite the small size, these rooms were still deemed comfortable and well-equipped with necessary amenities. The effective use of space and the clean, tidy environment seemed to offset the limited room size for many guests.
Issues such as poor sound insulation and lack of air conditioning were also noted, particularly in the warmer months with some rooms feeling hot and stuffy. Street noise and squeaky floors in certain rooms were also mentioned, though the rooms facing the courtyard were found to be quieter.
Overall, while there were some size and noise concerns, the consistently clean and modern accommodations with comfortable beds and well-furnished interiors made Hotel Central Luzern a reliable choice for many guests. The ample natural light and thoughtful decor added to the welcoming ambiance of the rooms.
Beds
Despite a few isolated complaints regarding firmness and the softness of pillows, the overall sentiment is positive with guests appreciating the excellent bedding and large bed sizes. The beds are often noted to be modern and well-maintained, contributing to a restful stay. Comfortable bedding and the addition of portable fans in rooms added to the guests' comfort.
While there are occasional mentions of less comfortable experiences, such as softer or firmer preferences not being met to everyone's taste, the consensus is that the beds at Hotel Central Luzern significantly contribute to a pleasant and restful stay.
Cleanliness
Staff
The reception team, in particular, receives frequent praise for being knowledgeable, informative and always ready to assist with any needs or questions. This welcoming demeanor extends throughout the hotel with cleaning staff and breakfast room employees also being recognized for their courteous service and willingness to go above and beyond.
Guests felt that the staff excelled in creating a comfortable, friendly atmosphere with many mentions of the staff's genuine hospitality. The competent and professional attitude of the employees contributes significantly to the positive experiences of visitors, making the Hotel Central Luzern a standout in terms of customer service.
Wi-Fi
Family
The hotel provides a family-friendly atmosphere, enhanced by the availability of toys and puzzles to entertain small children—a definite plus for those traveling with young ones. Additionally, special dietary considerations, like milk and yogurt for children with allergies, show the hotel's attention to detail and care.
Despite a few comments on the smaller size of some family rooms and temperature issues in attic rooms, the overall feedback highlights the comfort and suitability of the accommodations for families. The ability to unload the car conveniently at the hotel's entrance adds to the ease of stay.
The surrounding area further complements the hotel's offerings with a nearby playground and useful information about Lucerne, even on rainy days. Whether it's the spacious rooms or the family-centric facilities, Hotel Central Luzern consistently demonstrates why it is excellent for families looking for a pleasant, accommodating stay in Lucerne.
3 Star
While the hotel does not feature air conditioning, a common trait among hotels in Lucerne, it still meets the expectations for its category. The hotel functions well as a simple business and bed-and-breakfast option, offering a practical and functional stay. The quality and selection of the breakfast service adhere to Swiss standards, further enhancing guests' overall experience.
Some reviews note the hotel is located in a newly developed district with pre-checkin processes standard for the area. Guests often mention the exceptional service provided by the staff with some even likening it to the treatment found in five-star hotels. Despite one review mentioning a slightly shabby appearance, the overall consensus is that Hotel Central Luzern is an excellent choice within its three-star category.
No, Hotel Central Luzern doesn't have any pool.
No, a spa isn't available at Hotel Central Luzern.
No, Hotel Central Luzern doesn't allow dogs.
No, parking facilities aren't available at Hotel Central Luzern.
No, Hotel Central Luzern doesn't have a gym.
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