Hotel Lestelle - self check-in

Luzern 47.05234400, 8.30547100 , 3 Hirschenplatz (Show on Map)
6.5
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Lestelle in Lucerne receives high praise from guests for its outstanding location. Situated in the heart of the historic old town, it offers easy access to major attractions, the train station, and Lake Lucerne, making it an ideal choice for travelers eager to explore the area. The nearby bakery and multitude of shops and restaurants add to its convenience, while the quiet ambiance provides a peaceful retreat in a bustling locale. The hotel's self check-in process is frequently commended for its straightforwardness, enhancing the overall guest experience.

Rooms at Hotel Lestelle are noted for being affordable and compact, favored by solo travelers or those seeking a brief stay. While the minimalist design caters well to essential needs, the space constraints may challenge those expecting more room. Despite some minor issues with amenities, the overall cleanliness and upkeep are well-received, with particular praise for the spacious and tidy bathrooms.

The self check-in approach is complemented by the attentive service from the restaurant staff below the hotel, who are consistently mentioned for their friendly and supportive nature. Although direct staff interaction is limited, assistance via phone and the helpful demeanor of Hugh and other restaurant staff ensure a smooth check-in and general support for guests' inquiries.

Hotel Lestelle offers a comfortable sleeping experience, with the beds often highlighted as a standout feature. The clean and cozy bedding provides a restful respite, although individual preferences on bed firmness vary. Nevertheless, the hotel generally succeeds in offering a pleasant stay, balancing affordability with essential comforts in a prime location.
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Small Hotel
This hotel offers a modern and convenient experience with its self-check-in service. The cozy rooms and central location make it a great choice for a short stay.

Hotel for Adults Only

3-Star Hotel

Room Types
Superior King Room The double room offers parquet floors, heating, as well as a private bathroom boasting a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.

Standard Double Room The double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Standard Single Room The single room features a tea and coffee maker, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. This single room has parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Superior Single Room The single room features a private bathroom equipped with a shower and a hairdryer. The single room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, parquet floors as well as an inner courtyard view. The unit offers 1 bed.

Economy Single Room The single room features a tea and coffee maker, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. This single room has parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
6.5
Rated
Location
Nestled in the heart of Lucerne, Hotel Lestelle boasts an exceptional location that has been lauded by guests for its accessibility and proximity to major attractions. This self check-in hotel offers unparalleled convenience for travelers, particularly during the vibrant Carnival season, as it sits in the historic center of the city. Its central position ensures easy access to the train station and Lake Lucerne, both merely a short stroll away. Visitors appreciate the adjacent bakery for a quick breakfast and are thrilled with the hotel's proximity to shops, restaurants, and points of interest. Despite its location in the bustling old town, guests frequently mention the quiet ambiance of the surroundings. Whether arriving solo or with company, visitors consistently commend Hotel Lestelle for its straightforward check-in process, making it a favored choice for travelers intending to explore Lucerne's beauty and history from a prime city-center vantage point.

Rooms
Hotel Lestelle offers an affordable option for travelers seeking accommodation in Lucerne, positioned as one of the cheapest hotels in the area. The rooms are consistently noted for their compact size, emphasizing a minimalist approach perfect for solo travelers or those needing a place to sleep and shower briefly. Despite their petite nature, the rooms are equipped with necessary amenities for a short stay.

While guests often find the rooms to be on the smaller side, they are described as adequate and comfortable for a few days, accommodating basic needs efficiently. Cleanliness and maintenance are valued, with some rooms noted to be in excellent condition.

However, certain drawbacks such as low ceilings and limited space can pose challenges for those expecting more spacious accommodations. Some guests mention issues like defective TVs and stained sinks, highlighting areas where improvement could enhance the experience. Overall, Hotel Lestelle provides a budget-friendly option with basic functionality for guests not requiring luxurious features.

Beds
Hotel Lestelle - self check-in offers a sleeping experience that has left many guests satisfied with the comfort provided by its beds. A majority of visitors have praised the beds for being extremely comfy and surprisingly more comfortable than they initially appeared. The bedding is consistently described as clean and cozy, with several guests noting the assurance of comfort throughout their stay. Most have found the beds to be a highlight, with soft and supportive mattresses that contribute positively to the overall comfort. However, opinions do vary, and a few guests have expressed their preference for a different level of firmness, with some finding the beds a bit too hard or soft for their personal liking. Despite these varying preferences, the hotel's beds seem to strike a generally favorable balance, ensuring a restful experience for most guests.

Cleanliness
Hotel Lestelle boasts a prime location with easy access to nearby attractions and offers a convenient self check-in experience. The overall feedback on cleanliness highlights well-kept rooms and facilities, with multiple mentions of clean and spacious bathrooms that are new and practically furnished. Guests find the accommodation generally clean and quiet, supported by modern facilities. However, some reviews indicate room for improvement in terms of cleanliness, with reports of certain areas not meeting acceptable standards and issues such as defective drainage. Despite a few setbacks, the hotel maintains a reputation for cleanliness in its rooms and public spaces, although guests should be aware of potential inconsistencies.

Staff
Hotel Lestelle offers a unique experience with its self check-in approach, where guests often interact with staff at the restaurant located beneath the hotel for assistance. Reviews reveal that the hotel staff, although not present on site, still manage to provide helpful support through phone communication. Guests have appreciated the friendly and warm-hearted service provided by Hugh and others from the restaurant, who have been noted for their guidance and helpfulness. Despite the absence of traditional reception services, guests can rely on the staff for a smooth check-in experience and any queries they might have. While interactions with some staff at nearby stores may vary, the overall feedback highlights a positive engagement with the personnel affiliated with the hotel, especially those assisting with the self check-in process.


No, Hotel Lestelle - self check-in doesn't have any pool.

No, a spa isn't available at Hotel Lestelle - self check-in.

No, Hotel Lestelle - self check-in doesn't allow dogs.

No, parking facilities aren't available at Hotel Lestelle - self check-in.

No, Hotel Lestelle - self check-in doesn't have a gym.

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