Hotel Royal Luzern

Luzern 47.05627600, 8.32160400 , Rigistrasse 22 (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Royal Luzern, situated above Lucerne, offers guests breathtaking views of Lake Lucerne and its surrounding mountains, making it an ideal retreat. Its serene hillside location provides stunning vistas from rooms and balconies, yet it remains conveniently close to the city center and key attractions. The proximity to public transportation further enhances accessibility, allowing guests to explore Lucerne effortlessly. Despite the uphill walk to the hotel, visitors often find the picturesque journey worthwhile, complete with friendly service and a historical charm that beckons return visits.

The breakfast experience at Hotel Royal Luzern is generally positive, featuring a generous and hearty buffet selection. Guests commend the freshness, spacious breakfast room, calm atmosphere, and notably attentive staff. While some guests consider the breakfast expensive with limited selection, most appreciate the quality and service, augmented by the beautiful views from the breakfast area.

The rooms are widely praised for their remarkable lake views, cleanliness, and spaciousness. Many enjoy the comfort of the beds, even though there is some feedback regarding varying mattress quality. The hotel’s retro style appeals to vintage decor enthusiasts, while recent renovations, particularly in the bathrooms, have enhanced modern comforts. Despite minor comments on soundproofing and missing amenities like mini-fridges, the comfortable beds, panoramic scenery, and excellent staff make for a valuable stay.

Cleanliness is consistently commended throughout the hotel, with clean rooms and well-maintained bathrooms contributing to a cozy atmosphere. The attentive and friendly staff further elevate the experience, efficiently meeting guest needs and contributing to overall satisfaction. The hotel’s strategic location ensures easy access to local attractions and adds to the scenic allure.

The staff at Hotel Royal Luzern receive widespread acclaim for their professionalism and superb service. Their attentive and welcoming nature leaves a lasting impression on guests, whether assisting with check-ins or offering helpful advice. This dedication to comfort and hospitality enhances the visitor experience significantly.

The complimentary Wi-Fi and free city transport access are appreciated benefits, although some guests report discrepancies in Wi-Fi performance and connectivity issues in certain areas of the hotel. Suggestions for improvement include better Wi-Fi cards to increase reliability.

Sleeping arrangements receive mixed reviews, predominantly acknowledging comfort with occasional notes on mattress softness and bedding composition. Despite minor preferences, several guests describe their sleep as exceptionally comfortable, underscoring the overall quality of the accommodations.

In sum, Hotel Royal Luzern offers a captivating blend of scenic beauty, comfort, and exceptional service that makes it an appealing choice for guests seeking a memorable stay in Lucerne.
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Hotel near Golf Courses
This hotel is located in Luzern city center, providing convenient access to Lucerne Golf Club, which is approximately 3 km from the city center, suitable for guests interested in golf.

3-Star Hotel
Located on Rigistrasse in Luzern, this hotel offers a comfortable and convenient base for exploring the city. Its central location provides easy access to local attractions.

Dog Friendly Hotel

Small Hotel

Room Types
Double Room with Lake View This double room provides a flat-screen TV. The unit offers 2 beds.

Double Room This double room provides a flat-screen TV. The unit offers 2 beds.

Single Room This single room features a flat-screen TV. The unit has 1 bed.

Triple Room This triple room provides a flat-screen TV. The unit offers 3 beds.

Single Room with Lake View This single room features a flat-screen TV. The unit has 1 bed.

Deluxe Double or Twin Room with Lake View This twin/double room features a flat-screen TV. The unit has 1 bed.

Family Room This family room features a flat-screen TV. The unit has 2 beds.

Guest Reviews
7.8
Good
Location
Nestled above Lucerne, Hotel Royal Luzern boasts an exceptional location that offers breathtaking views of Lake Lucerne and the surrounding mountains. Perched on a hillside, guests are rewarded with spectacular vistas from their rooms and balconies, making the stay a visual delight. The tranquil setting of the hotel provides a quiet retreat, yet remains conveniently close to key attractions. It's a short walk or bus ride to the city center, train station, and the historic Old Town, allowing easy exploration of Lucerne's charms.

The hotel's proximity to public transportation ensures seamless connections to the city's vibrant heart while maintaining a peaceful distance from its hustle and bustle. Those willing to embrace the uphill walk are greeted with rewarding sights along the picturesque lake promenade. Despite the climb, the hotel's strategic position offers a perfect blend of accessibility and stunning scenery. With friendly staff and a charming ambience reminiscent of its historic roots, Hotel Royal Luzern delivers an inviting mix of comfort and spectacular panoramas, drawing visitors back for more.

Breakfast
The breakfast experience at Hotel Royal Luzern appears to be a mixed bag, with some commendable highlights and notable areas for improvement. On the positive side, many guests appreciated the generous, hearty options available in the breakfast buffet, citing the abundant choice and fresh items. Some even described their breakfast as spectacular, delicious, and worth paying for. The spaciousness of the breakfast room, the pleasant and calm atmosphere, and particularly the friendly and attentive staff, add to the overall favorable experience.

However, several guests found the breakfast to be on the expensive side, especially for those who don't indulge in a large morning meal. Some considered the selection limited, with certain items like fruit and freshly made warm dishes being notably absent or lacking in variety. There were suggestions for improvements, with some guests missing small conveniences such as having coffee readily available in the early morning or wishing for fresh cut fruit.

Despite the varied reactions, the consistent praise for the staff's hospitality and the desirable view from the breakfast area is notable. While the breakfast received a fair share of compliments for its quality and variety, its pricing sometimes overshadowed the positive aspects for some visitors. Overall, guests seemed divided, with some fully satisfied while others called for enhancements relative to the cost.

Rooms
Hotel Royal Luzern offers rooms that are primarily praised for their remarkable views of Lake Lucerne and the surrounding cityscape. Many guests highlight the clean and spacious nature of the accommodations, with several rooms featuring balconies that enhance the scenic experience. The comfort of the beds receives frequent praise, though some feedback suggests variation in mattress quality across different rooms.

Despite its charm, the hotel does carry an old-world style that some find dated. This retro aesthetic appeals to those who appreciate vintage decor, while others suggest a need for modernization and improved soundproofing. Recent renovations have provided select rooms with modern, updated amenities such as refurbished bathrooms, enhancing the overall guest experience.

The hotel's location is another strong point, offering tranquility and proximity to the city center within a 10-minute walk. A dedicated staff, described as friendly and accommodating, further contributes to a pleasant stay. Although not all rooms include facilities like a mini-fridge or coffee maker, guests agree that the panoramic views, comfortable beds, and excellent service offer good value for the price. Overall, Hotel Royal Luzern delivers a mix of nostalgia and comfort, with its lakeside vistas serving as a standout feature.

Beds
At Hotel Royal Luzern, the sleeping arrangements have received a mixed yet communal appreciation for comfort across various reviews. Many guests frequently highlight the exceptional comfort of the beds, often describing them as exceedingly comfortable, with some even calling their sleeping experience a dream. The bed and pillow quality generally received positive remarks, complimenting their comfort, especially when complemented by spacious rooms that enhance the overall feeling of relaxation.

However, a recurring note among reviews addresses inconsistencies with mattress softness, with several guests mentioning that the mattresses or pillows can be too soft or too flat for their taste. A few visitors found the beds too firm or even uncomfortable due to them being made up of two separate beds, which sometimes shift apart during the night and result in less comfortable sleeping conditions. There are also remarks about the mattresses being too small for the bed frames, affecting some guests' sleeping experience.

Overall, the reviews suggest that while there are minor discrepancies in personal comfort preferences, the majority of guests leave with a pleasing impression of the bed quality at Hotel Royal Luzern.

Cleanliness
Hotel Royal Luzern has earned high praise for its cleanliness, consistently described as very clean, both in the rooms and throughout the hotel. Guests appreciate the cozy atmosphere and the clean, spacious accommodations. The hotel blends old-world charm with modern comfort, offering a beautiful, grand exterior. The interiors reflect an old luxury style, characterized by clean and cozy rooms that cater to comfort and relaxation.

The staff receives commendations for their attentiveness, being described as polite, friendly, and helpful. They ensure that guest needs are met efficiently, contributing to an overall positive experience. Many guests note the exceptional cleanliness paired with good bedding, making for a comfortable stay. The bathrooms also meet high standards, often highlighted as clean and well-maintained.

Adding to the appeal of Hotel Royal Luzern is its convenient location near the city center, providing guests with easy access to local attractions and amenities. The hotel offers spectacular views, particularly of the lake, enhancing its scenic value.

Despite some minor complaints about occasional cleanliness issues and maintenance, the overall impression remains positive, with guests appreciating the well-kept environment and the blend of classic and contemporary elements the hotel offers.

Staff
Nestled in the picturesque city of Lucerne, Hotel Royal Luzern stands out for its outstanding staff, who have left a lasting impression on guests. Visitors frequently commend the team for their friendliness, professionalism, and exceptional service. Whether it's assisting with early check-ins, offering valuable suggestions, or providing comprehensive support, the personnel are recognized for their attentiveness and welcoming demeanor. Receptionists, in particular, such as Ana and Andrea, have earned praise for their warm and accommodating nature.

Guests appreciate the genuine warmth and hospitality across all levels of service, from front desk managers to housekeeping. The staff's ability to make travelers feel truly welcome and cared for is notable, making interactions pleasant and straightforward. Whether it’s the team's readiness to help with travel plans, ensure comfort, or simply greet guests with a warm smile, this culture of hospitality enhances the overall experience at the hotel.

Despite a few minor criticisms regarding soundproofing and facilities, the commendable service continues to be a highlight in reviews. With its friendly and efficient team, Hotel Royal Luzern delivers a memorable stay marked by exceptional customer service in a charming lakeside setting.

Wi-Fi
Hotel Royal Luzern offers complimentary Wi-Fi to its guests, along with an added benefit of free public transport access throughout the city. While guests have appreciated the free Wi-Fi connection, and some have described it as perfect, there were noticeable discrepancies in its performance across different areas of the hotel. Some reviews highlight dead spots and weak signals, particularly inside rooms, with Wi-Fi being unreliable at times. There were issues with connectivity in certain areas such as the dining area, and some guests experienced frequent crashes that rendered the internet unusable. Suggestions have been made for improvements, such as providing Wi-Fi cards in rooms to enhance reliability during late evening hours when reception is unavailable. Despite these inconveniences, the provision of free city buses remains a favorable feature of the hotel offering.


No, Hotel Royal Luzern doesn't have any pool.

No, a spa isn't available at Hotel Royal Luzern.

Yes, Hotel Royal Luzern welcomes dogs.

No, parking facilities aren't available at Hotel Royal Luzern.

No, Hotel Royal Luzern doesn't have a gym.

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