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Summary of reviewsHotel Madelaine enjoys abundant positive reviews, particularly for its exceptional location, top-notch breakfast, delightful dinner options, high levels of cleanliness and outstanding staff service.
Situated in a prime location that strikes a balance between city life and natural serenity, Hotel Madelaine offers guests both accessibility and a peaceful environment. The proximity to the historic market square and the surrounding greenery provides a relaxing yet convenient base for exploring the area. The tranquil setting, further enhanced by bird songs and lush greenery, ensures a restful stay, making it an excellent choice for those who seek easy city access without sacrificing peace and quiet.
Breakfast at Hotel Madelaine receives substantial commendation for its variety, freshness and delicious offerings. Standout items include made-to-order scrambled eggs, tasty pancakes and flat eggs with bacon. The quality coffee brewed from an espresso machine also adds to the experience. Despite minor mentions of limited sweetness options and fruit choices, the breakfast is widely considered satisfying and well-organized, exceeding guest expectations given its reasonable price.
The dinner experience at Hotel Madelaine is equally praised for its excellent cuisine, variety and reasonable pricing. Many guests highlight the delicious pizzas and lunches and appreciate the good value for money. The restaurant’s extended hours and availability of quality coffee further enhance the dining experience, ensuring guests are well taken care of.
Cleanliness is another strong suit of Hotel Madelaine with guests frequently noting the tidy, spacious and well-maintained rooms and bathrooms. Although some minor areas, such as the carpets, could benefit from deeper cleaning, the overall impression is one of a meticulously cared-for environment. The hotel's cleanliness standards, combined with good WiFi and discreet service, contribute to a pleasant stay.
The staff at Hotel Madelaine are often cited as a highlight of the guest experience. Reviewers consistently praise their friendly and helpful demeanor, professionalism and courteous service. Reception staff, in particular, receive commendations for their politeness and competence. These attributes greatly enhance the overall guest experience, making guests feel welcomed and well-cared for.
The rooms present a somewhat mixed experience. While many guests appreciate the spaciousness, cleanliness and nice décor, some have reported issues with inconsistency in room size and noise from adjacent rooms and hallways. Maintenance of the rooms also varies with occasional reports of cracked windows, stained carpets and worn-out furniture. Beds, though generally described as large and comfortable, receive mixed reviews due to some finding the mattresses too soft and occasional issues with fold-out sofas and beds being low or in poor condition.
In summary, Hotel Madelaine stands out for its excellent location, highly praised breakfast and dinner, stringent cleanliness and exceptional staff service. Despite some room-related issues, it remains a solid choice for travelers seeking a blend of convenience, tranquility and quality service. Show more
Read review summaries for all categories
Categories
Small Hotel
This hotel offers comfortable rooms with private bathrooms and free WiFi, ensuring a pleasant stay. The garden and bar provide spaces for relaxation and socializing, adding to its cozy appeal.
3-Star Hotel
This 3-star hotel offers a garden, restaurant, and bar. It has been recently opened and provides a comfortable and quiet environment. The rooms include amenities like free Wi-Fi, bottled water, and satellite TV.
Dog Friendly Hotel
Room Types
Double or Twin RoomRooms are 14 square metres and feature a flat-screen TV and a bathroom.
Standard Single RoomThe single room features a wardrobe and a carpeted floor, as well as a private bathroom boasting a shower. The unit has 1 bed.
Triple Room with ShowerThe triple room offers a wardrobe and a safe deposit box, as well as a private bathroom featuring a shower. A sofa, a flat-screen TV, a carpeted floor and heating are featured in this triple room. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Hotel Madelaine boasts a prime location that harmoniously blends the convenience of city access with the tranquility of nature. Situated right in the city center, yet nestled in a quiet and peaceful neighborhood, it offers the best of both worlds. The hotel's proximity to the historic market square makes it an ideal base for exploring the city on foot with everything from shops to cultural landmarks within walking distance.
Guests have highlighted the beautiful setting in the Silesian Voivodeship, surrounded by greenery and close to a serene forest on hills. Its position on the outskirts offers a delightful escape, allowing visitors to enjoy the natural scenery while still being close to urban amenities. The hotel is conveniently located away from busy roads, ensuring a peaceful atmosphere, particularly in the mornings.
Parking is readily available, adding to the property's convenience. Despite being adjacent to a cemetery, the location is described as very peaceful with the added charm of birds singing and lush greenery. The central but intimate setting of Hotel Madelaine guarantees a quiet, restful stay, making it an excellent choice for those seeking both accessibility and a serene environment.
Breakfast
Hotel Madelaine's breakfast has garnered substantial praise from guests, consistently described as very good or delicious. Many appreciate the varied, fresh and abundant offerings with several noting that the breakfast is well organized and satisfying. Highlights include made-to-order scrambled eggs and particularly tasty pancakes and flat eggs with bacon.
The coffee, brewed from a quality espresso machine, also earns high marks. Guests value the wide selection of dishes, which include both luxurious and hearty options and the opportunity to enjoy local flavors, such as beer in the hotel restaurant.
Despite the largely positive feedback, a few guests mentioned a lack of sweetness options for morning coffee and noted that there were not enough choices for fruit and cereal enthusiasts. Nonetheless, the general consensus is that the breakfast exceeds expectations and is a good choice, especially given the reasonable price. The hotel's overall atmosphere, enhanced by its quiet location and upscale amenities, further complements the dining experience.
Dinner
The dinner experience at Hotel Madelaine consistently receives high praise from guests, highlighted by a reputation for very good cuisine offered at reasonable prices. The food stands out as excellent with a wide variety of dishes ensuring there is something for everyone. Among the highlights are the very tasty pizza and lunches, both frequently mentioned for their deliciousness. The restaurant provides good value for money and remains open until 9 pm, making it convenient for guests. Adding to the dining experience is the availability of very good coffee, rounding off an overall highly satisfactory culinary offering at the hotel.
Rooms
Hotel Madelaine offers a mixed experience when it comes to its rooms, though there's plenty to appreciate. Guests frequently highlight the spaciousness and cleanliness of the rooms with many describing the décor as nice and the hotel as cozy. The bathrooms are often noted for being large and pleasant with comfortable, large shower cabins. Beds are generally big and comfortable, contributing to a restful stay.
However, not all feedback is favorable. A recurring issue seems to be the inconsistency in room size; some guests found the rooms to be very small and cramped, while others enjoyed larger accommodations. Noise can be a problem as well with sounds from the hallway and adjacent rooms filtering through. The state of maintenance also varies with some reports of cracked windows, stained carpets and worn-out furniture. The beds receive mixed reviews with some guests finding them too low and the mattresses too soft.
Overall, despite some shortcomings such as the need for more sockets and the occasional maintenance issues, the clean and nicely decorated rooms, paired with a pleasant neighborhood, make Hotel Madelaine a decent choice for many travelers.
Beds
Hotel Madelaine has received mixed feedback regarding the beds offered in their rooms. Guests frequently praised the large and comfortable beds, noting that they provided a good night's sleep. The shower cabins are also mentioned as being spacious and comfortable. However, there are recurring complaints about the mattresses being too soft, leading to uncomfortable sleeping experiences. The fold-out sofa in the triple room seems particularly problematic with some guests finding it impossible to sleep on. Additionally, some beds were described as being low to the ground and in poor condition with instances of beds falling apart. Noise seems to be an issue as well, as guests reported hearing sounds from the hallway and adjacent rooms. Overall, while some guests found comfort in the standard beds, others had significant issues with the sleep quality provided.
Cleanliness
Hotel Madelaine receives high praises for its cleanliness across multiple aspects of guest experience. The rooms are consistently described as clean, tidy and beautifully maintained with several guests highlighting the spaciousness and cleanliness of the bathrooms. The hotel's commitment to maintaining a pristine environment is evident throughout the entire property, ensuring that everywhere is clean and beautifully decorated.
However, there are a few areas noted for potential improvement; specifically, the carpets throughout the hotel could benefit from a deeper clean to match the otherwise crystal-clear standards of cleanliness. Despite these minor observations, the overall impression is that Hotel Madelaine is dedicated to offering a clean and peaceful stay for its guests. Fairly good WiFi and discreet service further enhance the guest experience, making it a recommended choice for travelers seeking a meticulously cared-for environment.
Staff
Hotel Madelaine is frequently praised for its exceptional staff and their friendly demeanor. Reviewers have consistently highlighted the team's helpfulness, professionalism and courteous service. The reception staff, in particular, received commendations for their politeness, competence and ability to communicate effectively in English. Several guests noted the staff's consistent friendliness and pleasant disposition, which greatly enhanced their stay.
The breakfast offered at the hotel also got positive mentions for its variety and quality. The rooms were often described as nice and clean, notably maintained through crystal-clear cleanliness standards.
While there were a few minor issues with service, such as occasional busy receptionists and a lack of shower gel in dispensers, the overall impression from guests remains markedly positive due to the exceptional service provided by the staff. Those who stayed at Hotel Madelaine were largely satisfied, attributing their pleasant experience to the welcoming and efficient hotel staff.
No, Hotel Madelaine doesn't have any pool.
No, a spa isn't available at Hotel Madelaine.
Yes, Hotel Madelaine welcomes dogs.
No, parking facilities aren't available at Hotel Madelaine.