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Summary of reviewsHôtel Chromatics & Restaurant Hill Club by HappyCulture stands out as a strategically located accommodation in Lyon, ideal for both tourists and business travelers. Its proximity to Perrache train station and various public transport options makes it easy to explore the city. Guests appreciate the walkable distances to both the old town and modern industrial quarter, along with the nearby La Confluence shopping center and nightlife activities set in a peaceful neighborhood. The location balances tranquility with accessibility, proving convenient for travelers moving between major cities like Paris and Marseille.
The breakfast experience at the hotel is highly praised for its variety, quality and abundance. Guests enjoy an extensive buffet catering to both sweet and savory preferences with fresh fruits, quality teas and delicious local products receiving special mention. The professional and friendly service in a pleasant breakfast room contributes to a positive start to the day. Despite a few comments regarding long queues and a need for better organization, most guests find the breakfast to be a delightful and standout feature.
Dinner at the on-site restaurant is also well-reviewed with many guests highlighting delicious meals and a cozy dining atmosphere. The varied menu and friendly service are appreciated, although some guests note limited choices for longer stays and occasional slow service. The restaurant’s overall ambiance, including a nice terrace for outdoor dining and an excellent price-value ratio, makes it a convenient dining option for guests.
Rooms at the hotel receive mixed feedback with consistent praise for their cleanliness and comfortable bedding. Some rooms have been renovated, offering a modern appeal, but others are described as small and outdated with insufficient soundproofing. The bathrooms also receive criticism for being small and in need of renovation. Despite these issues, the clean and cozy rooms enhance the overall stay.
The cleanliness of the hotel is generally appreciated with many guests remarking on the spotless condition of common areas and the efficiency of the housekeeping service. However, inconsistency in maintaining these standards is noted with some reports of mold in showers and occasional dust and hair left behind.
The staff at Hôtel Chromatics & Restaurant Hill Club is frequently praised for their warm hospitality and efficient service. Descriptors such as friendly, welcoming and professional are commonly used, reflecting the hotel's dedication to guest satisfaction. While there are occasional mentions of less enthusiastic service, these are exceptions rather than the norm.
Wi-Fi service at the hotel receives varied feedback with many guests finding it satisfactory and appreciating the added convenience of Chromecast on TVs. However, issues such as unsecured connections and occasional poor performance are noted, particularly on higher floors.
Parking presents some challenges, as the hotel does not offer direct parking but has agreements with nearby facilities. While convenient for some, others find it cumbersome and expensive, especially for taller vehicles or during peak times.
For families, the hotel provides a welcoming and comfortable environment with activities and amenities suited for children. Spacious family rooms and a family-friendly atmosphere make it a pleasant choice for those traveling with kids.
The hotel's beds are often highlighted for their comfort, contributing to a restful sleep experience. Despite a few comments about small or firm mattresses, the overall sentiment is positive regarding the quality of bedding.
As a 3-star establishment, Hôtel Chromatics & Restaurant Hill Club by HappyCulture offers a generally positive experience with exceptional service, high cleanliness standards and a modern vibe. This makes it a well-regarded choice for travelers seeking comfort and convenience in Lyon. Show more
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Categories
Family Friendly Hotel
Offers family-friendly facilities like cots, a children's menu, and a business center. It is located in the 2nd arrondissement, close to family attractions.
3-Star Hotel
This hotel is known for its comfortable rooms and restaurant. It provides a pleasant and convenient stay, making it a valuable option for visitors.
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Room Types
Comfort Double or Twin RoomDecorated with bright colours, this air-conditioned room has an en suite bathroom. Flat-screen TV with satellite channels and free Wi-Fi access are provided.
Double or twin bed subject to availability on arrival
Superior Double RoomDecorated with bright colours, this air-conditioned room has an en suite bathroom. Flat-screen TV with satellite channels and free Wi-Fi access are provided.
Extras in the superior rooms include additional space.
Connecting Family SuiteOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, a carpeted floor as well as garden views.
Superior Triple RoomThis room features a double bed and a sofa bed.
Superior Quadruple RoomThis quadruple room features air conditioning and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
Hôtel Chromatics & Restaurant Hill Club by HappyCulture is strategically located in Lyon, making it an excellent choice for travelers. The hotel is conveniently close to Perrache train station, as well as an array of public transport options including metro, tram and bus stops. Guests appreciate the easy access to the city center with many highlighting the walkable distances to both the old town and the new industrial quarter. The location also offers proximity to shopping venues like the La Confluence shopping center and nightlife activities, while ensuring a peaceful and quiet neighborhood.
The hotel's placement is ideal for tourists looking to explore Lyon's attractions and for those on work visits requiring quick transit. The quiet yet central neighborhood is perfect for enjoying Lyon's charm, also making it a practical stopover for those traveling between major cities like Paris and Marseille. Many reviews mention the hotel's good location relative to entertainment venues and convenient parking facilities.
Overall, the positive feedback underscores the hotel's geographical advantage, providing guests with a balanced experience of tranquility and accessibility to the city's vibrant life.
Breakfast
The breakfast experience at Hôtel Chromatics & Restaurant Hill Club by HappyCulture is overwhelmingly positive among guests. The offerings are described as hearty, varied and plentiful with numerous guests praising the extensive buffet format that caters to both sweet and savory preferences. The high quality and diversity of the selections, including fresh fruits, quality teas and delicious local products, frequently receive praise. Guests remark on the professional and friendly service that enhances the breakfast experience.
Many reviews highlight the breakfast as a standout feature of their stay, noting its generous and abundant nature. The breakfast buffet is often noted for its completeness with descriptors such as "sumptuous," "marvellous," and "fantastic" frequently used. Additionally, the breakfast room's ambiance and the hotel's proximity to the city center contribute to a positive dining experience.
While the majority of reviews commend the breakfast, a few critiques mention issues like long queues for drinks, the need for better organization and suggestions for more varied options. Nonetheless, for most guests, the breakfast at Hôtel Chromatics is a delightful start to the day, combining quality, variety and value.
Dinner
The dining experience at Hôtel Chromatics & Restaurant Hill Club by HappyCulture has garnered largely positive feedback. Guests frequently praised the hearty and varied breakfast offerings with many describing them as top-notch and superb. The dinner offerings have received numerous accolades for their quality and deliciousness with comments highlighting the exceptional meals and tasty dishes. The restaurant is often described as very good, cozy and providing a great dining atmosphere with an added bonus of a nice terrace for outdoor dining.
The service is highlighted as friendly and attentive, enhancing guests' dining experiences. The varied menu, catering to both breakfast and dinner, is appreciated, though some guests mentioned limited choices for longer stays and a repeated menu.
While most guests enjoyed their meals, a few mentioned areas needing improvement. These include suggestions for a restaurant makeover and renewing furniture. There were also a few criticisms about the dinner service being minimal, lack of hot dinners and occasional slow service.
Despite these minor criticisms, the on-site restaurant is deemed highly convenient, making it a great dining option for guests. Many reviews noted the excellent price-value ratio, particularly for those on half-board plans. The restaurant's décor and ambiance are typically praised, contributing to a pleasant dining experience.
Rooms
Hôtel Chromatics & Restaurant Hill Club by HappyCulture offers a mixed experience when it comes to its rooms. Guests have consistently noted that the rooms are clean and comfortable with pleasant decoration and modern furniture in some instances. However, a significant portion of feedback focuses on the rooms' small size, often described as cramped or tiny, causing discomfort for those staying longer or with multiple suitcases.
The bedding is consistently praised for its comfort and the essential amenities are generally well-received. Some rooms have been recently renovated, presenting a modern and updated look that appeals to visitors, though others remain outdated with aging decor and fixtures.
The bathrooms frequently receive criticism for being outdated and small with some guests pointing out issues such as mold, bad smells and the need for renovation. Soundproofing appears to be insufficient in many rooms, leading to disturbances from neighboring guests and hallway noise.
While the functional aspects of the rooms, such as cleanliness and comfort, often meet expectations, the hotel's overall need for modernization and better maintenance is a recurrent theme. In summary, the hotel provides a clean and cozy stay in a great location but would benefit significantly from addressing its small room size and updating outdated facilities.
Beds
Hôtel Chromatics & Restaurant Hill Club by HappyCulture is frequently praised for its remarkably comfortable beds, which leave a lasting impression on many guests. The high quality of the bedding, including pillows, is often highlighted, contributing to an overall restful sleep experience. While some reviews mention small or less-than-ideal mattresses, the overall sentiment points towards satisfaction with the beds provided. Guests also appreciate the clean and well-maintained rooms, often noting they are spacious and quiet, adding to the overall comfort. Despite a few comments about bed sizes and firmness preferences, the general consensus is that the hotel offers a welcoming and pleasant environment for a good night's sleep.
Cleanliness
The 'Hôtel Chromatics & Restaurant Hill Club by HappyCulture' has garnered mixed reviews concerning its cleanliness. Guests frequently praise the hotel for being very clean with many highlighting the clean rooms and bathrooms, which are described as well-decorated and functional. The general cleanliness of the hotel is deemed adequate and some even find it spotlessly clean, especially in the common areas like entryways, lounges and restaurants.
However, there are significant reports of inconsistency in maintaining this standard. Some guests have raised concerns about dirty walls, mold in showers and occasional dust and hair left in rooms. The hotel's older, sometimes worn-out infrastructure has led to comments about needing renovation and modernization. Despite these issues, the overall sentiment tends to lean towards the hotel being clean and comfortable with efficient housekeeping and polite staff ensuring a welcoming stay.
Ultimately, while the cleanliness is generally appreciated, there's a consensus that some rooms and bathrooms could benefit from a more thorough cleaning and minor refurbishments.
Staff
When planning a stay at Hôtel Chromatics & Restaurant Hill Club by HappyCulture, one can anticipate an exceptional level of service from the staff. Many guests have noted the warm and friendly reception they receive upon arrival. The reception team is frequently described as smiling, welcoming and professional, making check-in an efficient and pleasant experience.
The hotel's dedication to guest satisfaction is evident through the consistent kindness and helpfulness of the staff. Many visitors remarked on the politeness and efficiency of the team, highlighting the attentive service provided by everyone from the front desk personnel to the housekeeping staff. This attentiveness extends to providing comprehensive support and quick responses to any queries or requests.
Diverse descriptors such as accommodating, courteous and empathetic are often applied to describe the staff, reflecting their high standards of hospitality. The team’s friendly demeanor ensures that guests feel at home with staff members consistently going above and beyond to make stays comfortable and memorable.
There are a few mentions of less enthusiastic service from some staff members and occasional disorganization, but these instances appear to be the exception rather than the norm. Overall, the positive interactions significantly outweigh any minor complaints.
In summary, Hôtel Chromatics & Restaurant Hill Club by HappyCulture offers a welcoming environment thanks to its remarkable, friendly and efficient staff. Guests repeatedly emphasize the attentive and professional manner in which they are treated, making this hotel a delightful choice for travelers seeking excellent service.
Wi-Fi
At Hôtel Chromatics & Restaurant Hill Club by HappyCulture, guests experienced mixed reviews regarding the Wi-Fi service. Many appreciated the hotel’s efforts, noting instances of very good Wi-Fi connection that was efficient and worked very well. Some found the Wi-Fi connection to be good or adequate for their needs, highlighting the benefit of having Chromecast on the smart TVs which allowed them to cast content from their phones—an added convenience.
However, there were mentions of challenges such as Wi-Fi being unsecured, poor connections at times and not working on certain occasions. Guests staying on the 4th floor reported that the Wi-Fi was not optimal and some found the access process to be complicated. Despite these issues, many guests did not encounter significant problems with the Wi-Fi, enabling them to stay connected during their stay.
Overall, while the Wi-Fi at Hôtel Chromatics received varied feedback, it’s clear the hotel is making strides to maintain a reliable internet service with positive aspects outshining the occasional hiccups.
Parking
The parking situation at Hôtel Chromatics & Restaurant Hill Club by HappyCulture has garnered mixed feedback from guests. While there is no direct parking at the hotel, nearby options are available, though some guests find it cumbersome. The hotel offers a deal with a Qpark garage, approximately five minutes away, providing preferential and reduced rates; however, taller vehicles may not benefit from these discounts.
Several guests appreciated the convenience of nearby parking, highlighting its proximity and the availability of spaces right in front of the hotel, albeit with a parking meter. Despite the preferred rates, some feel that the parking costs are still on the higher side. There are also reports of street parking being available but often at a premium.
Public parking options, including an underground garage and a public lot at Perrache train station, are nearby, but they can be confusing and somewhat remote, leading to difficulties in finding spaces. The available parking is considered satisfactory by some, but others have noted it can be expensive and inconvenient, particularly during peak times or for larger vehicles. For those looking for secure bicycle parking, a garage with camera monitoring is an option.
In summary, while the hotel’s parking arrangement with nearby facilities offers some advantages, guests may need to prepare for additional costs and possible convenience trade-offs.
Family
Hôtel Chromatics & Restaurant Hill Club by HappyCulture offers a welcoming and comfortable environment for families. The hotel is noted for its wide range of activities suitable for children and families, ensuring a relaxing stay for everyone. It has a child-friendly and family-oriented atmosphere, combined with attentive and friendly staff who go out of their way to accommodate young guests. The breakfast room has appealing features for both children and families, making mornings delightful. Families appreciate the spacious family rooms and comfortable bedding, along with the option for connected rooms, which makes the stay even more convenient.
Guests often highlight the family-friendly environment and the various kid-friendly amenities offered by the hotel. Children seem to particularly enjoy the breakfast and games provided. However, some reviews mention the absence of a kid's menu in the restaurant, although a kid's menu is available for breakfast. While the hotel mostly impresses with its welcoming atmosphere and functionality, suggestions for more frequent towel service and minor maintenance are mentioned. Overall, Hôtel Chromatics & Restaurant Hill Club is well-regarded for family stays, providing a pleasant and accommodating experience for families traveling through Lyon.
3 Star
Hôtel Chromatics & Restaurant Hill Club by HappyCulture offers a mixed but generally positive experience for a 3-star establishment. It is particularly well-rated for its cleanliness, often described as exceeding that of more expensive hotels. The hotel management maintains high standards, ensuring customers are satisfied with their stay. The vibe is great and the establishment aligns with modern aesthetics, providing a pleasant atmosphere for guests.
Exceptional service stands out as a highlight with many reviews noting the level of care and attention provided by the staff, which is typically not expected from a three-star hotel. The pricing is considered reasonable, often compared favorably to other more costly three-star hotels.
However, there are some areas that fall short of the three-star classification. The rooms are notably small and the overall service and amenities are considered limited. Issues such as poor soundproofing, worn-out structures and the lack of certain conveniences like a coffee machine have been mentioned. Additionally, the restaurant's price-performance ratio has been noted as disproportionate and some reviews were disappointed with the absence of basic features like double beds or proper room insulation.
In summary, Hôtel Chromatics & Restaurant Hill Club by HappyCulture is a decent and economical choice for travelers looking for a clean and modern three-star experience but it might not fully meet the expectations of those seeking comprehensive amenities and spacious accommodations.
Business
Hôtel Chromatics & Restaurant Hill Club by HappyCulture has been highly praised by business travelers for its professional and efficient setup. It is described as suitable and specifically engineered for professional use, making it a reliable choice for work-related stays. The hotel's location is notably convenient, being close to business hubs and ideal for trade show and business stays.
Guests have appreciated the quiet and reliable internet, which is essential for business travelers. The air-conditioned rooms contribute to a pleasant stay, adding to the overall comfort necessary for a productive trip. The facilities are consistent with the hotel's promotional photos, ensuring no unpleasant surprises upon arrival.
This business-friendly hotel also stands out for its commitment to sustainable development, an aspect increasingly valued by corporate visitors. While some guests noted limited services compared to its three-star classification, the hotel remains a good option for business travelers with its practical and corporate-friendly environment.
Additionally, the hotel requires a mandatory 200 Euro deposit, yet it has been recommended for both short business stops and longer training locations. With its focus on detail-oriented service and quality catering, Hôtel Chromatics & Restaurant Hill Club is considered a perfect choice for business stays.
Honeymoon
Hôtel Chromatics & Restaurant Hill Club by HappyCulture presents an appealing choice for romantic getaways and honeymoons. Guests have highlighted its cozy setting as ideal for romantic visits. The hotel offers a honeymoon special, making it a great option for couples planning a memorable post-wedding retreat. Despite some noise issues, overall feedback indicates that it is a suitable and charming venue for celebrating a honeymoon.
Dog Friendly
Hôtel Chromatics & Restaurant Hill Club by HappyCulture stands out as a commendably dog-friendly destination. The hotel allows guests to bring their dogs, even to the restaurant, ensuring furry friends can join in on the entire experience. This pet-friendly establishment offers easy access to pet services, although it's worth noting that an additional fee of 15 euros per night per dog applies. While certain services specific to pets may not be as extensive, the ability to include dogs at breakfast and the general welcome extended to pets make it a comfortable and accommodating stay for canine companions. Despite the cost, visitors with pets frequently highlight the hotel's cleanliness and the overall positive experience of bringing their dogs along.
No, Hôtel Chromatics & Restaurant Hill Club by HappyCulture doesn't have any pool.
No, a spa isn't available at Hôtel Chromatics & Restaurant Hill Club by HappyCulture.
Yes, Hôtel Chromatics & Restaurant Hill Club by HappyCulture welcomes dogs.
No, parking facilities aren't available at Hôtel Chromatics & Restaurant Hill Club by HappyCulture.
No, Hôtel Chromatics & Restaurant Hill Club by HappyCulture doesn't have a gym.