InterContinental Lyon - Hotel Dieu by IHG
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Summary of reviewsInterContinental Lyon - Hotel Dieu by IHG receives high praise for its central and historically significance location, featuring majestic architecture and scenic surroundings including views of the Rhône River. This prime spot allows for easy access to Lyon's historical district, shopping areas and major city landmarks, creating a tranquil yet vibrant experience.
The breakfast offerings stand out for their quality and variety, featuring both continental and hot cooked options that provide a hearty start to the day. Outdoor settings like the patio and garden enhance the breakfast experience though some inconsistencies, such as overcooked dishes and slow service, have been noted by a few guests.
Dinner experiences at the hotel are mainly celebrated with the gourmet restaurant and Le Dome bar receiving special mentions for their ambiance and culinary excellence. While some guests felt that portions of the dining experience did not meet their high expectations, the custom meals and signature cocktails remain memorable highlights.
The rooms are generally well-regarded for their spaciousness, modern design and luxurious touches. High ceilings, large showers and beautiful views add to the comfort, although some guests pointed out issues like insufficient brightness, noise and occasional cleanliness lapses.
Cleanliness is a strong point with most guests finding the hotel and its rooms spotless and well-maintained. Despite occasional minor oversights, the overall perception is highly positive, contributing to a clean and stylish environment.
The staff at InterContinental Lyon - Hotel Dieu garners high praise for their friendliness, attentiveness and professionalism. Exceptional service is a common theme with the concierge and valet teams frequently highlighted. While there are a few mentions of service lapses or understaffing, the majority of reviews reflect a positive and welcoming experience.
The spa facilities receive mixed reviews with several guests expressing disappointment over the lack of a dedicated spa in the hotel. The fitness room is well-equipped but considered small and some guests find it inconvenient as it's located at a nearby hotel rather than on-site.
Valet parking is appreciated for its efficiency and convenience, although the high daily fees and lack of accommodation for larger vehicles and handicap accessibility are noted as drawbacks. Nevertheless, the availability of EV charging stations adds a modern touch.
Families find the hotel accommodating with thoughtful touches like teddy bears and welcome gifts for children. Family suites and rooms ensure ample space, making it a comfortable choice for those traveling with kids.
Finally, the beds are frequently described as incredibly comfortable with high-quality linens and pillows contributing to a restful night's sleep, though preferences for firmness do vary among guests.
In summary, InterContinental Lyon - Hotel Dieu by IHG, excels in location, hospitality and comfort, making it a highly recommended choice for travelers seeking luxury and a rich historical experience in Lyon.
Categories
The breakfast offerings stand out for their quality and variety, featuring both continental and hot cooked options that provide a hearty start to the day. Outdoor settings like the patio and garden enhance the breakfast experience though some inconsistencies, such as overcooked dishes and slow service, have been noted by a few guests.
Dinner experiences at the hotel are mainly celebrated with the gourmet restaurant and Le Dome bar receiving special mentions for their ambiance and culinary excellence. While some guests felt that portions of the dining experience did not meet their high expectations, the custom meals and signature cocktails remain memorable highlights.
The rooms are generally well-regarded for their spaciousness, modern design and luxurious touches. High ceilings, large showers and beautiful views add to the comfort, although some guests pointed out issues like insufficient brightness, noise and occasional cleanliness lapses.
Cleanliness is a strong point with most guests finding the hotel and its rooms spotless and well-maintained. Despite occasional minor oversights, the overall perception is highly positive, contributing to a clean and stylish environment.
The staff at InterContinental Lyon - Hotel Dieu garners high praise for their friendliness, attentiveness and professionalism. Exceptional service is a common theme with the concierge and valet teams frequently highlighted. While there are a few mentions of service lapses or understaffing, the majority of reviews reflect a positive and welcoming experience.
The spa facilities receive mixed reviews with several guests expressing disappointment over the lack of a dedicated spa in the hotel. The fitness room is well-equipped but considered small and some guests find it inconvenient as it's located at a nearby hotel rather than on-site.
Valet parking is appreciated for its efficiency and convenience, although the high daily fees and lack of accommodation for larger vehicles and handicap accessibility are noted as drawbacks. Nevertheless, the availability of EV charging stations adds a modern touch.
Families find the hotel accommodating with thoughtful touches like teddy bears and welcome gifts for children. Family suites and rooms ensure ample space, making it a comfortable choice for those traveling with kids.
Finally, the beds are frequently described as incredibly comfortable with high-quality linens and pillows contributing to a restful night's sleep, though preferences for firmness do vary among guests.
In summary, InterContinental Lyon - Hotel Dieu by IHG, excels in location, hospitality and comfort, making it a highly recommended choice for travelers seeking luxury and a rich historical experience in Lyon.
Luxury Hotel
Located in a historic building on the banks of the Rhône, this 5-star hotel features a spa with a swimming pool, hammam, and sauna, a restaurant with a terrace, and a bar located under the Grand Dôme. Rooms and suites offer views of the Rhône, Fourvière, gardens, and courtyards.
Hotel for Honeymoon
The hotel offers suites with magical views of the Rhône river and the city. The blend of the historic monument's charm with contemporary luxury creates an elegant and warm atmosphere, perfect for a memorable honeymoon stay.
Hotel with Spa
Located within the historic Grand Hôtel-Dieu, its Spa Cinq Mondes offers a tranquil retreat under stone vaults. Facilities include a sauna, hammam, and fitness area, with treatments inspired by global wellness rituals.
Family Friendly Hotel
This hotel offers a luxurious stay with family-friendly amenities. Its central location provides easy access to Lyon's attractions, and the hotel itself is housed in a historic building, offering a unique experience.
Dog Friendly Hotel
This hotel offers a luxurious experience and a pet-friendly environment. Its prime location near the Rhône River provides scenic walking opportunities for guests and their dogs.
Romantic Hotel
Situated in a majestic historic building on the Rhône riverbank, this hotel offers elegant rooms and suites, some with soaking bathtubs. Features include a tranquil garden, a spa, and a stunning bar under the building's iconic dome, contributing to a regal and romantic experience.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi, blending historical elegance with modern amenities. The InterContinental is known for exceptional service and is located in a prime area of Lyon, ensuring guests have seamless connectivity.
Business Hotel
The InterContinental Lyon - Hotel Dieu offers business services such as fax, printing, and shipping. It also provides executive VIP services and foreign currency exchange. The hotel features concierge services to assist with business needs.
Accessible Hotel
This hotel features wheelchair-accessible units and is fully adapted for easy access throughout the property. It provides ramp access to the hotel bar lounge, leisure facilities, and restaurant, ensuring smooth navigation for guests with mobility needs.
Hotel with Gym
The InterContinental Lyon - Hotel Dieu by IHG features a fitness centre. It is well-equipped and offers a superb fitness experience. It also offers additional amenities, like a garden and terrace.
5-Star Hotel
Located in a historic building on the banks of the Rhone, this hotel offers stunning views and a central location. It features a fabulous cocktail bar within a giant architectural dome and is known for having the city's best hotel breakfast.
Hotel with Parking
Guest Reviews
The widely praised InterContinental Lyon - Hotel Dieu by IHG, benefits from an exceptional location right in the heart of Lyon. Frequently described as unbeatable, the hotel's prime spot is perfect for exploring the historical district and the many nearby attractions. Situated centrally, it offers easy access to the bustling shopping areas, old town and major city landmarks. Guests consistently commend its convenience for walking around and enjoying the city sights.
Housed in a beautifully renovated historical building, the hotel's majestic architecture and the connection to Lyon's rich history contribute to its unique charm. Guests appreciate the scenic surroundings, including impressive views of the Rhône and proximity to the river. The setting is praised for its tranquility despite being so close to the city's vibrant center.
Overall, the InterContinental Lyon - Hotel Dieu is celebrated for seamlessly blending luxury, history and an optimal location, making it an ideal base for anyone wishing to experience the best of Lyon.
The breakfast experience at InterContinental Lyon - Hotel Dieu by IHG, is frequently highlighted as a standout aspect of the guest stay. Many guests emphasize the excellent quality and generous variety of options available, often describing it as delicious, remarkable and worth the cost. Fresh and tasty products, along with a wide selection including both continental and hot cooked foods, make for a hearty and satisfying start to the day. The outdoor areas, like the patio and garden, add a pleasant and memorable touch to the breakfast setting.
Despite the overwhelmingly positive feedback, a few guests noted some inconsistencies. Some described their breakfast as mediocre or not quite up to the high expectations set by the hotel's 5-star status, occasionally mentioning specific issues such as overcooked eggs, average croissants and non-fresh juices. Additionally, a small number of reviews highlighted that the variety could be improved upon and service was sometimes slow.
Overall, the breakfast at InterContinental Lyon - Hotel Dieu is generally praised for its quality, variety and pleasant presentation, making it a significant highlight of the guest experience at this luxurious hotel.
InterContinental Lyon - Hotel Dieu by IHG, offers a remarkable dining experience for its guests, earning praise for its gourmet restaurant and high-level dining. Many visitors enjoyed exclusive dinners with excellent dishes, noting the food as some of the best they've tasted in a long time. The restaurant's ambiance is particularly appreciated with the bar layout being described as wonderful and the Le Dome bar mentioned as a visual spectacular.
Breakfast also received enthusiastic compliments, often being referred to as phenomenal, although some found the breakfast room too narrow and lacking space. Despite some guests mentioning that the restaurant could improve, the overall quality of the cuisine is impressive with many describing it as exceptional and exquisite.
Custom meals prepared by the chef garnered admiration for reaching Michelin star levels and several reviews highlighted the Epona restaurant as enhancing their Lyon experience. However, some guests felt that the Epona restaurant's cuisine didn't live up to expectations, citing it as mediocre or just good, but not great. Issues with overcooked dishes and limited menu options were also mentioned.
The Dome bar's visual appeal stood out, though the service there received mixed reviews with some considering it unprofessional. Despite these critiques, the overall dining experience at the hotel's various venues, especially the signature cocktails at the Dome bar and the exceptional cuisine, left a positive impression on most visitors.
While there were a few remarks about the restaurant being overpriced and feedback about certain dishes and service improvements, the hotel's commitment to offering a fine dining experience and the occasional custom meal highlight its dedication to guest satisfaction. For travelers seeking a luxurious stay with noteworthy culinary offerings in Lyon, the InterContinental Lyon - Hotel Dieu proves to be a commendable choice.
The InterContinental Lyon - Hotel Dieu by IHG, has left guests with a varied range of impressions regarding its rooms. The general consensus leans positively with numerous reviews highlighting the spaciousness and modern design of the rooms. Guests appreciated the thoughtfully designed interiors with many describing the rooms as bright, tastefully decorated and luxurious.
Several reviews specifically noted the comfort and elegance of the rooms with features such as high ceilings and large walking showers being particularly appreciated. Many found the rooms to be very clean and well-appointed with some guests enjoying beautiful views of the Rhone River or the romantic courtyard.
However, not all feedback was glowing. Some guests found their rooms to be smaller than expected with issues such as insufficient brightness and basic decor being recurring themes. There were also mentions of rooms feeling somewhat impersonal or lacking warmth in their design. Practical issues such as non-blackout curtains, room cleanliness not being perfect and malfunctioning heating were also noted.
Complaints were made regarding the size and storage space in some rooms with particular criticism directed at the smaller classic rooms and tiny closets. Issues like torn carpets, dirty bathrooms and worn-out details occasionally marred the experience. Noise from the hallway or nearby bar was another downside for some guests.
Despite these issues, the overall impression of the rooms at the InterContinental Lyon - Hotel Dieu remains positive, particularly for those who stayed in the more spacious and well-designed accommodations. The combination of modern amenities and luxurious touches makes it a recommended choice for travelers seeking comfort and elegance in Lyon.
The beds at InterContinental Lyon - Hotel Dieu by IHG, receive overwhelmingly positive feedback from guests, who frequently describe them as comfortable, super cozy and perfect. Guests consistently praise the quality of the bedding, noting its comfort, plushness and the exceptional quality of pillows and linens. Phrases such as "incredible bedding" and "the finest hotel linens" highlight the superior standard of the materials used.
While some guests mention preferences for firmer or softer beds, the overall consensus leans toward high comfort with many finding the beds to be ideally comfortable. The spacious and very clean rooms contribute to the sense of luxury and relaxation. However, there are occasional mentions of softness not being to everyone’s liking and some isolated incidents of ripped sheets.
Several guests specifically commend the bedding as being a highlight of their stay, describing it as elegant, durable and luxurious. The availability of very comfortable suites, some with river views, adds to the enjoyment of the bedding experience.
Despite a few minor drawbacks, such as sporadic issues with the availability of double bed rooms or bedding preferences, the overall experience is one of exceptional comfort and relaxation. This focus on top-quality bedding and comfortable sleeping arrangements significantly enhances the appeal of the hotel for a restful and luxurious stay.
InterContinental Lyon - Hotel Dieu by IHG, stands out for its extraordinary cleanliness and top-tier service. Guest reviews consistently highlight the hotel's immaculate state, describing the property and rooms as spotless, super clean and perfectly maintained. The hotel atmosphere is described as both clean and modern, enhancing guest comfort. Spacious and carefully cleaned facilities, coupled with comfortable and always clean bathrooms, receive frequent praise.
Despite a few isolated incidents where the cleanliness was less than ideal, such as stains on cushions or the occasional oversight in room cleaning, the overall perception remains overwhelmingly positive. Guests are particularly impressed with the clean and stylish environment, as well as the dedication to constant cleaning and upkeep in both private and communal areas.
The magnificent building and tasteful decor further enhance the appeal, creating a beautiful and super pleasant place for visitors. The combination of attention to cleanliness, spacious and comfortable rooms and an exquisite ambiance fosters a superb guest experience, making InterContinental Lyon - Hotel Dieu a highly recommended stay for travelers.
The reviews of the staff at InterContinental Lyon - Hotel Dieu by IHG highlight a largely positive experience. Guests frequently describe the staff as friendly, attentive and professional with exceptional service often noted. Many reviews mention that the service provided by the staff was perfect and exceeded expectations with specific praise for the concierge team and valet service. Terms like amazing, stupendous and impeccable are used to describe their performance with guests singling out the staff's kindness, helpfulness and polite demeanor.
The reception and housekeeping teams are commended for their efficiency and welcoming nature, contributing to a remarkable hospitality experience. There are numerous mentions of the staff being incredibly friendly and making guests feel well cared for, often going the extra mile to ensure comfort, such as offering take-out breakfast for early flights or providing medical attention when needed.
However, some reviews indicate areas for improvement, suggesting that service levels occasionally fall short of five-star standards. There were instances where service was not as attentive or organized as expected and some guests felt the hotel was understaffed at times. Despite these criticisms, the overwhelming sentiment is one of high praise for the InterContinental Lyon's dedicated and professional staff, enhancing the overall guest experience at this historic and beautifully maintained hotel.
Guests of the InterContinental Lyon - Hotel Dieu by IHG, have mixed feelings about the spa facilities. Many expressed disappointment due to the absence of a dedicated spa on the premises. Some highlighted that the spa is not part of the hotel itself, which contradicts the hotel's marketing. Additionally, the limited scope of the available spa services left some visitors unsatisfied. The fitness room, while well-equipped, also received some criticism for not being super-equipped. While there's positive feedback encouraging a visit to the "5 Worlds SPA," the lack of a proper relaxation area or an indoor swimming pool seems to have left guests desiring more from their wellness experience at this otherwise luxurious destination.
Guest reviews of the gym at InterContinental Lyon - Hotel Dieu by IHG indicate that while the fitness room is well-equipped and has nice equipment, it is somewhat small and not particularly inviting. Some guests mentioned the gym being located at a nearby hotel, which may not be convenient for everyone. Despite the size, the fitness aspect is considered to be of a suitable standard, fitting the hotel's five-star category. However, the gym facilities fall short of expectations for those looking for a more robust workout experience.
The parking situation at the InterContinental Lyon - Hotel Dieu by IHG, offers both convenience and security, particularly through its valet service. Guests have found the valet experience to be efficient and remarkably swift, noting that you can be relaxing at the bar mere moments after your car is parked. The parking garages are covered and secure with spaces well-located and easily accessible from the hotel's rooms. Additionally, there are charging options for electric vehicles, adding a modern touch to the parking facilities.
However, the cost associated with parking has been a recurring concern among guests with a daily fee of €42 being considered excessively high by some. The parking areas, while generally secure and accessible, are not particularly accommodating for larger vehicles and lack handicap accessibility. Despite these drawbacks, the overall valet service receives high marks for convenience and efficiency.
InterContinental Lyon - Hotel Dieu by IHG, is a top pick for families seeking a comfortable and accommodating stay. The hotel is highly praised for its family and child-friendly atmosphere. Families have found the staff to be incredibly accommodating, going the extra mile to make their stay enjoyable. The availability of family suites and family rooms ensures that there is ample space for everyone, although some have noted that rooms suitable for families are best accessed through upgrading to more expensive options.
Guests with young children have had positive experiences, often mentioning the thoughtful touches like teddy bears for kids and welcome gifts for babies. Many families have enjoyed dining together at the hotel with the whole family appreciating the environment. From junior suites to family suites, the accommodations are consistently described as comfortable and tailored for families.
Overall, the hotel is considered perfect for family visits with multiple guests expressing satisfaction and intent to return. The combination of spacious, family-friendly suites, accommodating staff and special touches for children makes it an attractive option for those traveling with kids.
InterContinental Lyon - Hotel Dieu by IHG, frequently garners praise for delivering a five-star experience, as attested by numerous guests. The hotel excels in providing excellent service with many describing their stay as perfect and the service as top-tier. The property boasts exceptional location and decoration, featuring quality materials and a luxurious atmosphere. It is renowned for its professional staff and super clean environment, living up to the expectations of a five-star facility.
While there are a few mentions of minor flaws, such as room heating issues and service inconsistencies, these are exceptions rather than the norm. The hotel provides excellent amenities, including considerations for guests with gluten intolerance, emphasizing its attention to detail and guest comfort.
Overall, InterContinental Lyon - Hotel Dieu upholds its five-star ranking, delivering a luxurious and exceptional experience worthy of its prestigious category. Every aspect, from service to facilities, reinforces its status as a top-tier destination choice.
InterContinental Lyon - Hotel Dieu by IHG, offers a high-quality level of service catering to business travelers. The blend of modern luxury within a historic landmark provides a unique ambiance, complemented by a luxurious interior that appeals to guests seeking both style and functionality. Professional reception and empathetic management ensure a welcoming atmosphere, while the support from the superb concierge staff enhances the overall guest experience.
The hotel is well-suited for business stays, offering appropriate and convenient business services that meet the needs of professionals. Ideal for business trips, the property is designed to be business-oriented, making it a great place for conducting business efficiently. The quick and professional check-in and check-out processes further contribute to its appeal as a business hotel. Despite some managerial details that may need attention, the hotel overall remains a top choice for business travelers.
InterContinental Lyon - Hotel Dieu offers a commendable level of accessibility for guests with disabilities. The hotel provides safe parking and well-managed valet services, ensuring a smooth arrival experience. Guests have praised the helpful and competent staff, describing them as perfect in their service. Accessible rooms are available specifically designed for disabled guests and the overall facilities have been described as very accessible. However, some challenges remain, particularly concerning wheelchair access. While the valet service helps to mitigate some difficulties, there is still room for improvement in this area. Overall, the hotel is accommodating and aims to support guests with disabilities, making it a viable option for travelers seeking accessible accommodations in Lyon.
InterContinental Lyon - Hotel Dieu by IHG is an exceptional choice for honeymooners seeking luxury and romance. Guests frequently describe their stays as perfect and emphasize the hotel's luxurious and romantic atmosphere. The location is ideal for a honeymoon, providing a lovely spot for those celebrating their new marriage. Many have noted it as an amazing honeymoon getaway with special attentions that made their experience unforgettable. Overall, this hotel offers a very warm stay, ensuring couples would want to come back.
InterContinental Lyon - Hotel Dieu by IHG, epitomizes modern luxury with its beautifully designed rooms and opulent furnishings. Guests laud the hotel as a luxurious property deserving of its five-star rating. The establishment boasts stunning interiors, exceptional soundproofing and a chic, refined bar that feels more like a museum than a hotel. Impeccably clean and superbly decorated, the hotel offers a luxurious stay coupled with class and character.
Exceptional location and magnificent staff contribute to the overall excellence, making it a fabulous place to stay. Guests particularly appreciate the high-quality materials used in the decoration and management of the hotel, which speaks volumes about its dedication to luxury. The luxurious look and feel are complemented by top-tier amenities, including a spa and fine dining options, ensuring guests experience utmost pampering.
The renovation of this historic building has been described as exceptional, blending luxury and comfort seamlessly. With a focus on luxury services and amenities, visitors can expect a truly opulent experience. Whether it’s the luxury rooms, the mansion-like ambiance or the imposing architecture, the hotel manages to impress even the most discerning guests, making it a perfect choice for those seeking refined luxury combined with modern convenience.
InterContinental Lyon - Hotel Dieu by IHG offers a truly romantic experience characterized by its elegant and luxurious furnishings. Couples can enjoy the magnificent dome bar, which adds to the romantic ambiance. The hotel features fantastic beds and modern, luxury rooms, ensuring a comfortable and opulent stay. The superb architecture and wonderful interior design create a historic yet sublimely restored setting, perfect for special romantic moments. The charming courtyard also enhances the romantic atmosphere. Guests repeatedly highlight the hotel's suitability for romantic getaways, making it an ideal choice for couples looking to share special moments in a luxurious, romantic setting.
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Location
Housed in a beautifully renovated historical building, the hotel's majestic architecture and the connection to Lyon's rich history contribute to its unique charm. Guests appreciate the scenic surroundings, including impressive views of the Rhône and proximity to the river. The setting is praised for its tranquility despite being so close to the city's vibrant center.
Overall, the InterContinental Lyon - Hotel Dieu is celebrated for seamlessly blending luxury, history and an optimal location, making it an ideal base for anyone wishing to experience the best of Lyon.
Breakfast
Despite the overwhelmingly positive feedback, a few guests noted some inconsistencies. Some described their breakfast as mediocre or not quite up to the high expectations set by the hotel's 5-star status, occasionally mentioning specific issues such as overcooked eggs, average croissants and non-fresh juices. Additionally, a small number of reviews highlighted that the variety could be improved upon and service was sometimes slow.
Overall, the breakfast at InterContinental Lyon - Hotel Dieu is generally praised for its quality, variety and pleasant presentation, making it a significant highlight of the guest experience at this luxurious hotel.
Dinner
Breakfast also received enthusiastic compliments, often being referred to as phenomenal, although some found the breakfast room too narrow and lacking space. Despite some guests mentioning that the restaurant could improve, the overall quality of the cuisine is impressive with many describing it as exceptional and exquisite.
Custom meals prepared by the chef garnered admiration for reaching Michelin star levels and several reviews highlighted the Epona restaurant as enhancing their Lyon experience. However, some guests felt that the Epona restaurant's cuisine didn't live up to expectations, citing it as mediocre or just good, but not great. Issues with overcooked dishes and limited menu options were also mentioned.
The Dome bar's visual appeal stood out, though the service there received mixed reviews with some considering it unprofessional. Despite these critiques, the overall dining experience at the hotel's various venues, especially the signature cocktails at the Dome bar and the exceptional cuisine, left a positive impression on most visitors.
While there were a few remarks about the restaurant being overpriced and feedback about certain dishes and service improvements, the hotel's commitment to offering a fine dining experience and the occasional custom meal highlight its dedication to guest satisfaction. For travelers seeking a luxurious stay with noteworthy culinary offerings in Lyon, the InterContinental Lyon - Hotel Dieu proves to be a commendable choice.
Rooms
Several reviews specifically noted the comfort and elegance of the rooms with features such as high ceilings and large walking showers being particularly appreciated. Many found the rooms to be very clean and well-appointed with some guests enjoying beautiful views of the Rhone River or the romantic courtyard.
However, not all feedback was glowing. Some guests found their rooms to be smaller than expected with issues such as insufficient brightness and basic decor being recurring themes. There were also mentions of rooms feeling somewhat impersonal or lacking warmth in their design. Practical issues such as non-blackout curtains, room cleanliness not being perfect and malfunctioning heating were also noted.
Complaints were made regarding the size and storage space in some rooms with particular criticism directed at the smaller classic rooms and tiny closets. Issues like torn carpets, dirty bathrooms and worn-out details occasionally marred the experience. Noise from the hallway or nearby bar was another downside for some guests.
Despite these issues, the overall impression of the rooms at the InterContinental Lyon - Hotel Dieu remains positive, particularly for those who stayed in the more spacious and well-designed accommodations. The combination of modern amenities and luxurious touches makes it a recommended choice for travelers seeking comfort and elegance in Lyon.
Beds
While some guests mention preferences for firmer or softer beds, the overall consensus leans toward high comfort with many finding the beds to be ideally comfortable. The spacious and very clean rooms contribute to the sense of luxury and relaxation. However, there are occasional mentions of softness not being to everyone’s liking and some isolated incidents of ripped sheets.
Several guests specifically commend the bedding as being a highlight of their stay, describing it as elegant, durable and luxurious. The availability of very comfortable suites, some with river views, adds to the enjoyment of the bedding experience.
Despite a few minor drawbacks, such as sporadic issues with the availability of double bed rooms or bedding preferences, the overall experience is one of exceptional comfort and relaxation. This focus on top-quality bedding and comfortable sleeping arrangements significantly enhances the appeal of the hotel for a restful and luxurious stay.
Cleanliness
Despite a few isolated incidents where the cleanliness was less than ideal, such as stains on cushions or the occasional oversight in room cleaning, the overall perception remains overwhelmingly positive. Guests are particularly impressed with the clean and stylish environment, as well as the dedication to constant cleaning and upkeep in both private and communal areas.
The magnificent building and tasteful decor further enhance the appeal, creating a beautiful and super pleasant place for visitors. The combination of attention to cleanliness, spacious and comfortable rooms and an exquisite ambiance fosters a superb guest experience, making InterContinental Lyon - Hotel Dieu a highly recommended stay for travelers.
Staff
The reception and housekeeping teams are commended for their efficiency and welcoming nature, contributing to a remarkable hospitality experience. There are numerous mentions of the staff being incredibly friendly and making guests feel well cared for, often going the extra mile to ensure comfort, such as offering take-out breakfast for early flights or providing medical attention when needed.
However, some reviews indicate areas for improvement, suggesting that service levels occasionally fall short of five-star standards. There were instances where service was not as attentive or organized as expected and some guests felt the hotel was understaffed at times. Despite these criticisms, the overwhelming sentiment is one of high praise for the InterContinental Lyon's dedicated and professional staff, enhancing the overall guest experience at this historic and beautifully maintained hotel.
Spa
Gym
Parking
However, the cost associated with parking has been a recurring concern among guests with a daily fee of €42 being considered excessively high by some. The parking areas, while generally secure and accessible, are not particularly accommodating for larger vehicles and lack handicap accessibility. Despite these drawbacks, the overall valet service receives high marks for convenience and efficiency.
Family
Guests with young children have had positive experiences, often mentioning the thoughtful touches like teddy bears for kids and welcome gifts for babies. Many families have enjoyed dining together at the hotel with the whole family appreciating the environment. From junior suites to family suites, the accommodations are consistently described as comfortable and tailored for families.
Overall, the hotel is considered perfect for family visits with multiple guests expressing satisfaction and intent to return. The combination of spacious, family-friendly suites, accommodating staff and special touches for children makes it an attractive option for those traveling with kids.
5 Star
While there are a few mentions of minor flaws, such as room heating issues and service inconsistencies, these are exceptions rather than the norm. The hotel provides excellent amenities, including considerations for guests with gluten intolerance, emphasizing its attention to detail and guest comfort.
Overall, InterContinental Lyon - Hotel Dieu upholds its five-star ranking, delivering a luxurious and exceptional experience worthy of its prestigious category. Every aspect, from service to facilities, reinforces its status as a top-tier destination choice.
Business
The hotel is well-suited for business stays, offering appropriate and convenient business services that meet the needs of professionals. Ideal for business trips, the property is designed to be business-oriented, making it a great place for conducting business efficiently. The quick and professional check-in and check-out processes further contribute to its appeal as a business hotel. Despite some managerial details that may need attention, the hotel overall remains a top choice for business travelers.
Accessible
Honeymoon
Luxury
Exceptional location and magnificent staff contribute to the overall excellence, making it a fabulous place to stay. Guests particularly appreciate the high-quality materials used in the decoration and management of the hotel, which speaks volumes about its dedication to luxury. The luxurious look and feel are complemented by top-tier amenities, including a spa and fine dining options, ensuring guests experience utmost pampering.
The renovation of this historic building has been described as exceptional, blending luxury and comfort seamlessly. With a focus on luxury services and amenities, visitors can expect a truly opulent experience. Whether it’s the luxury rooms, the mansion-like ambiance or the imposing architecture, the hotel manages to impress even the most discerning guests, making it a perfect choice for those seeking refined luxury combined with modern convenience.
Romantic
No, InterContinental Lyon - Hotel Dieu by IHG doesn't have any pool.
Yes, a spa is available at InterContinental Lyon - Hotel Dieu by IHG.
Yes, InterContinental Lyon - Hotel Dieu by IHG welcomes dogs.
Yes, parking facilities are available at InterContinental Lyon - Hotel Dieu by IHG.
Yes, InterContinental Lyon - Hotel Dieu by IHG has a gym.
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