Lyon, 14 Place Charles Béraudier 69003 Lyon45.760403,4.857921(Show on Map)
9.2
Excellent
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Pullman Lyon is a highly praised hotel, appealing to both leisure and business travelers due to its prime location in the heart of Lyon, adjacent to the Part-Dieu train station. The hotel provides convenient access to public transportation, shopping, dining, and entertainment options, while maintaining a peaceful ambiance despite its central location.
Guests applaud the outstanding service at Pullman Lyon, with the staff consistently described as professional, friendly, and attentive. The team’s approachable nature and efficiency contribute significantly to a welcoming and hospitable atmosphere.
The hotel offers a superb breakfast experience, celebrated for its wide range of high-quality selections that cater to all dietary preferences, including regional specialties. The breakfast service is highlighted for its excellent quality, often considered a highlight of guests' stays. Additionally, Pullman Lyon’s restaurant, La Pampa, is commended for its remarkable South American-inspired cuisine and pleasant dining ambiance, though guests note the menu could offer more variety. Both breakfast and dinner services feature attentive staff who enhance the overall dining experience.
Room quality is another standout aspect, with guests frequently commenting on the spacious, stylish design and exceptional cleanliness. Rooms feature luxurious bedding and thoughtful amenities, offering an oasis of comfort and tranquility in the bustling city center. Guests particularly enjoy the restful sleep afforded by the comfortable beds and soundproofed spaces.
The hotel’s cleanliness is consistently lauded, ensuring a spotless environment across both rooms and communal areas. This attention to cleanliness, combined with the modern and aesthetically pleasing decor, enhances the guest experience, providing a luxurious feel.
Pullman Lyon’s amenities are extensive, with highlights including a well-equipped gym open 24/7 and a reliable WiFi service, although there are occasional connectivity issues in bedrooms. The hotel is family-friendly, with amenities like connecting rooms and dedicated kids’ areas, complementing the overall comfort and convenience offered to all guests.
Overall, Pullman Lyon is revered for its excellent location, elegant accommodations, curated amenities, and outstanding service. Its ability to offer a luxurious and comfortable stay makes it a preferred choice for those visiting Lyon, whether for business or leisure.
Categories
Family
This hotel offers modern amenities and a convenient location. It provides family rooms and services, making it suitable for a comfortable stay with children. The hotel's proximity to public transport simplifies exploring Lyon.
Business
This hotel is positioned to cater to business travelers with its array of services and amenities. Though specific details are limited, Pullman hotels generally offer meeting spaces and business-friendly accommodations.
Accessible
This hotel is accessible for self-propelled wheelchairs, with facilities for disabled guests. It features a 43-inch wide elevator door, hardwood and smooth flooring in public areas, and a stair-free path to the entrance. Wheelchair-accessible public washrooms and a restaurant are available.
Gym
Pullman Lyon offers a fitness center. It is a 4-star hotel known for its excellent amenities, including fitness facilities.
4 Star
The Pullman Lyon stands out with its modern design and comprehensive amenities. It features a restaurant, bar, patio, and fitness area, offering a well-rounded experience for guests. The hotel also provides ample space for work or private events.
Honeymoon
Dog Friendly
Small
Room Types
Deluxe King Room with TerraceOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers soundproof walls, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Executive Double Room with One Double Bed and One Sofa BedProviding free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room features carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Executive Family Room - One double bed and One double sofa bedOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The quadruple room features carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Junior Suite with King Bed and Sofa BedThis suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
Suite with One King Bed and Sofa BedThis spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite features soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Superior Twin RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features soundproof walls, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.
Connecting Family King Room with Sofa Bed and Two Single BedsOffering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious family room offers soundproof walls, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 4 beds.
Connecting Family King Room with Double Sofa Bed and Two Twin BedsFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite features soundproof walls, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels.
Superior Family Room with a King Bed and Two Single BedsProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious quadruple room provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
Guest Reviews
9.2
Excellent
Review Summaries
Location
Pullman Lyon is a superbly located hotel in the heart of the city, offering convenient access to the Lyon Part-Dieu train station. This ideal position makes it a perfect choice for those planning to explore Lyon or travel further afield. The proximity to public transportation, including metro and tram lines, ensures easy connectivity throughout the city. Guests frequently praise the hotel's location, which is steps away from a large shopping mall, supermarkets, restaurants, and bars, making it practical for both leisure and business travelers.
Despite being adjacent to the train station, the hotel maintains a quiet atmosphere, offering a peaceful retreat after a day of exploration or travel. The establishment is relatively new, featuring modern design elements, comfortable and spacious rooms, and impeccable cleanliness. Visitors appreciate the comfortable bedding, spacious bathrooms, and soundproofing that adds to a restful stay.
Staff at Pullman Lyon are noted for their professionalism and friendly demeanor, enhancing the welcoming ambiance of the establishment. The hotel boasts a delicious breakfast buffet and quality dining options, further adding to the enjoyable experience. Despite some minor challenges related to nearby roadworks, the Pullman Lyon remains a top choice for its outstanding location at the foot of Lyon Part-Dieu train station, promising convenience and comfort for all guests.
Breakfast
Pullman Lyon's breakfast is consistently praised for its excellence, with guests describing it as varied, delicious, and of high quality. Visitors enjoy an extensive buffet featuring a wide selection of sweet and savory dishes, including hot options, fresh fruits, and gluten-free choices. The breakfast is recognized for offering everything from real maple syrup to fresh orange juice and impressive pastries. The atmosphere is pleasant, with attentive and friendly staff contributing to the overall experience.
Guests highlight the exceptional quality of breakfast, noting that it often includes regional specialties and exquisite dishes like salmon. While the breakfast receives high marks for variety and quality, some guests mention its cost and suggest that those preferring a smaller meal might find it expensive. Despite this, many reviews applaud the breakfast as one of the best they've encountered, often recommending it for a leisurely brunch.
Overall, the breakfast service at Pullman Lyon stands out for its abundant options, refined presentation, and the ability to cater to diverse dietary preferences, making it a noteworthy aspect of the hotel's dining experience.
Dinner
Pullman Lyon's dining experience, particularly at its restaurant La Pampa, tends to leave a notable impression on guests. The restaurant earns high praise for its high quality, classy ambiance, and exceptional South American-inspired cuisine, with many patrons recommending the tacos and signature cocktails as must-tries. Guests frequently commend the generous and delicious dinners available, with the quality of both food and service often highlighted as outstanding.
However, a recurring theme in the reviews is the limited nature of the dinner menu, offering few choices, which might not suit everyone's taste, particularly those preferring classic dishes or requiring vegetarian and gluten-free options. While the menu might be perceived as limited or specialized, the available options are considered original and of fine quality.
Another aspect to consider is the restaurant's pricing, as some guests have mentioned it as being a bit on the steep side, although this seems secondary to the quality offered. In-room dining, especially the tapas and burger, also receives positive feedback, though there are occasional remarks about disappointing experiences. Overall, while the dining options at Pullman Lyon might have room for improvement in terms of variety, La Pampa stands out for its delightful food, pleasant staff, and an enjoyable setting that complements a stylish and memorable dining experience.
Rooms
Pullman Lyon offers an exceptional stay, with rooms that are consistently praised for their spaciousness and modern design. Guests appreciate the generous room sizes, some describing them as enormous with plenty of storage, seating space, and impressive soundproofing. The decor seamlessly blends modern and minimalist styles, creating a chic and contemporary ambiance that many find relaxing. Amenities within the rooms are well-appointed and include luxurious bedding, quality products, and practical features like separate toilets and ample power outlets.
The beds are a standout feature, often highlighted for their superb comfort that ensures a restful night’s sleep. Guests also note the exquisite tranquility within the rooms, aided by soundproofing which shields them from the outside hustle and bustle, allowing for peaceful downtime in the heart of the city. Bathrooms match the rest of the room in quality, offering stylish designs and functionality with ample space.
Additional touches such as blackout curtains and top-notch shower products enhance the overall experience, making mornings leisurely and refreshing. The hotel's convenience, located near the train station, adds to its appeal for travelers. Overall, Pullman Lyon's rooms embody a synthesis of comfort and style, creating a welcoming retreat for guests seeking relaxation and modern convenience.
Beds
Pullman Lyon has earned a stellar reputation when it comes to guest feedback on the comfort of their beds. Guests consistently rave about the hotel’s exceptional bedding, highlighting the perfect combination of comfort and quality. Many have described the mattresses as incredibly comfortable, even to the point of being reluctant to get up in the morning. The spacious and quiet rooms complement the superb bedding, enhancing guests' overall experience. Pillows also receive high praise, contributing significantly to the level of comfort experienced. Although there was a minor mention of a mattress being too soft, leading to back pain, the overwhelming consensus suggests that the beds are wonderfully plush and accommodating. Additionally, guests appreciate the hygiene and welcome products provided, further adding to the luxurious feel of their stay. Overall, Pullman Lyon seems to deliver an exceptional sleep experience that is both restful and rejuvenating.
Cleanliness
The Pullman Lyon has garnered high praise for its cleanliness, making it an exceptional choice for travelers seeking a spotless and comfortable stay. Guest reviews repeatedly highlight the hotel's immaculate standards, noting that both rooms and communal areas are maintained to a very high standard. Visitors appreciate the spacious and modern design of the rooms, which are described as clean, stylish, and well-equipped with quality amenities.
Many reviews mention the hotel's impeccable cleanliness with admiration, affirming that every corner of the establishment—from the bedrooms to the expansive bathrooms—is sparkling clean. Towels and sheets are noted for their freshness, and the bedding is frequently cited as comfortable and clean. Furthermore, the hotel's soundproofing is commendable, ensuring a peaceful stay even in the heart of Lyon.
The professionalism and attentiveness of the staff add to the overall welcoming experience, with guests expressing satisfaction with the kindness and efficiency displayed by the team. Situated conveniently close to the train station, the hotel’s location is both central and quiet, making it an ideal base for exploring Lyon.
In addition to cleanliness, guests appreciate the classy interiors and sumptuous decor, along with thoughtful design choices that contribute to a sense of well-being from the moment of arrival. These factors, combined with practical amenities such as sparkling water dispensing stations, contribute to an environment that feels both luxurious and practical.
Overall, Pullman Lyon stands out not just for its cleanliness, but also for its fusion of comfort, convenience, and aesthetic appeal—offering an inspiring and restful environment for those visiting this vibrant city.
Staff
Pullman Lyon stands out for its exceptional staff, consistently described as warm, friendly, and incredibly helpful. Whether at reception, the restaurant, or throughout the hotel, guests consistently note the staff's professionalism, attentiveness, and friendliness. The hotel staff is praised for their quick and efficient handling of requests, always welcoming guests with a smile and a warm attitude. Selma, along with her colleagues Jack and Maureen, receives special mentions for their outstanding service and friendliness.
Visitors value the accommodating nature of the staff, finding their willingness to assist and offer thoughtful gestures like late check-outs particularly commendable. The team's polite demeanor and ability to communicate effectively in multiple languages, as highlighted by guests, enhance the overall experience. Furthermore, the seamless coordination between the hotel and restaurant staff ensures that guests enjoy a consistently pleasant stay.
The welcoming atmosphere at Pullman Lyon, complemented by the staff's genuine enthusiasm and dedication to service, makes it a preferred choice for many travelers seeking comfort, efficiency, and exceptional hospitality.
Wi-Fi
At Pullman Lyon, guests generally appreciate the hotel's WiFi service, noting its good internet speed and easy connectivity throughout the premises. The signal strength is often praised, particularly in common areas where the connection remains robust, allowing guests to work comfortably. However, some reviews do mention occasional issues, such as weak WiFi in the bedrooms and interference in the business center that disrupted presentations. Despite these occasional hiccups, the overall connectivity experience at Pullman Lyon is positive, supporting guests in both leisure and business needs.
Gym
The gym at Pullman Lyon receives high praise for its modernity, being open 24/7, and comprehensive amenities, including towels, water, and cereal bars. Guests appreciate the beautiful, spacious fitness room filled with state-of-the-art equipment, making it an excellent place for a workout. The gym is consistently described as great, comfortable, and very nice, with many visitors finding the facilities to be well-equipped overall. While there are some mentions of maintenance issues with the spinning bikes, the overall impression of the gym remains positive, highlighted as a commendable feature of the hotel experience.
Family
The Pullman Lyon offers a family-friendly environment that caters well to families with children. The hotel features a play area in the lobby, providing entertainment for younger guests and making it a welcoming space for families. The presence of connecting family rooms is particularly beneficial, allowing larger groups to stay comfortably together, ensuring convenience and privacy. These rooms are equipped with amenities like sofa beds for children and additional beds, which are set up promptly upon arrival.
A thoughtful touch is the provision of free breakfast for children under 12, adding to the family-friendly appeal. The hotel's breakfast service receives positive remarks for being accommodating to families, ensuring that both kids and adults have enjoyable options. Additionally, high chairs are available for the youngest guests, enhancing mealtime comfort.
Despite minor setbacks such as parking issues and small cribs, the hotel staff are highlighted for their warm and accommodating nature, particularly towards families. Overall, the Pullman Lyon maintains a well-received reputation as a perfect location for a family stay, balancing comfort, amenities, and thoughtful service to enhance the experience for all guests.
4 Star
Pullman Lyon Part-Dieu tends to polarize opinions with its varying reviews, but it consistently garners appreciation for its exceptional attributes. The hotel captivates guests with its pristine decor and luxurious amenities, often described as high-end and fitting of a higher rating. Visitors find the cleanliness generally meets high expectations, with rooms offering top-tier bedding, soundproofing, and thoughtful decorative touches. Its brand new facilities are a highlight, promising comfort and elegance.
Dining at the hotel is praised as top-notch, ensuring a delightful culinary experience for those staying at this upscale venue. Guests admire the professional service provided by the reception staff, who are noted to be friendly and accommodating, enhancing the hospitality experience. However, some aspects, such as bar service, have room for improvement to match the 4-star claim.
Overall, Pullman Lyon is recommended for its value for money, with many visitors rating it as the best hotel they've ever experienced due to its fabulous service quality. Despite some contrasting views on aspects like room cleanliness and exterior seating arrangements, the hotel is largely seen as a quintessential 4-star establishment, deserving of accolades for its classical hospitality and well-rounded offerings.
Business
Pullman Lyon emerges as an excellent choice for business travelers, strategically located adjacent to the train station, facilitating easy access to public transport and connections to the airport. Its modern design and well-equipped facilities are tailored to corporate needs, ensuring guests enjoy a seamless business stay. The hotel's service receives high praise for its excellence, contributing to a welcoming atmosphere that makes guests feel at home. While prices are noted as being on the higher side, the quality of service and level of comfort justify the expense for those on business trips.
The convenience of the lobby area, fitted with power outlets, serves as a functional workspace, although feedback suggests room for improvement in terms of workspace size within the rooms themselves. Despite some issues with wifi interference in the business center, the overall connectivity allows guests to work efficiently in various areas of the hotel.
For dining, the restaurant is commended for its quality, although there is acknowledgment of a missing business formula during school holidays, which could be an inconvenience for some. Nevertheless, Pullman Lyon stands as a favored destination for those looking for efficient and comfortable business accommodations in Lyon, with guests returning for future stays.
Accessible
Travelers with disabilities heading to Pullman Lyon will find mixed experiences regarding accessibility. On a positive note, the hotel enjoys a strategic location near the Part-Dieu train station, making it ideal for guests prioritizing proximity to transport links, whether by bus or subway. This is especially convenient for those visiting Lyon for business, as the transportation options offer smooth accessibility.
However, guests planning to arrive by vehicle may face challenges due to extensive street construction work around the hotel. The construction not only affects vehicular access but also creates significant obstacles for those unfamiliar with the area. These accessibility hurdles are compounded by issues with certain room amenities, such as the high sides of bathtubs that may be troublesome for individuals with mobility difficulties.
Overall, while Pullman Lyon offers excellent public transportation access and a prime location for business travelers, the ongoing construction work presents notable logistical hurdles for those requiring easier vehicle access and room accommodations tailored to mobility needs.
FAQ
No, Pullman Lyon doesn't have any pool.
No, a spa isn't available at Pullman Lyon.
Yes, Pullman Lyon welcomes dogs.
No, parking facilities aren't available at Pullman Lyon.
