Première Classe Toulouse Nord - L'Union

LʼUnion 43.64487800, 1.47188600 , Avenue De Saint Caprais (Show on Map)
5.3
Rated


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Summary of reviewsPremière Classe Toulouse Nord - L'Union is appreciated for its prime location and easy access to key destinations, including the Clinique de l'Union and several dining options. The hotel is conveniently situated near the highway and public transport links, making it ideal for both leisure and business travelers. Guests also value the ample and secure parking provided, which adds to the overall convenience.

Breakfast at the hotel receives mixed feedback but tends towards positive with many guests enjoying the varied and hearty options available on the all-you-can-eat buffet. Despite occasional reports of limited choices and operational hiccups, the breakfast generally offers good value for money.

The hotel's rooms are functional and quiet, suitable for short stays. While appreciated for cleanliness and air conditioning, they are noted as dated and in need of renovation with some guests reporting issues like uncomfortable bedding and cleanliness lapses. The lack of modern amenities and small bathroom spaces are areas needing improvement.

Cleanliness in general appears to be a significant concern with numerous reviews citing issues such as dirty floors, mold and unclean linens. However, daily provision of clean towels is a noted positive aspect.

The standout feature of Première Classe Toulouse Nord - L'Union is its staff, frequently praised for their friendliness, professionalism and attentive service. Despite occasional criticisms, the majority of reviews highlight positive interactions with the staff.

The wifi service at the hotel is often described as unreliable with connectivity issues frequently reported. Lastly, while the beds receive mixed feedback, the overall sentiment is positive with many guests finding them comfortable enough for a good night's sleep.

Overall, Première Classe Toulouse Nord - L'Union offers basic, budget-friendly accommodations with a convenient location and excellent staff, though improvements in cleanliness and room maintenance could significantly enhance guest satisfaction.
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Hotel with Parking

Room Types
Double Room This room is equipped with free Wi-Fi and a flat-screen TV with cable channels.

Twin Room This room is equipped with free Wi-Fi and a flat-screen TV with cable channels.

Triple Room This room is equipped with free Wi-Fi and a flat-screen TV with cable channels. This room cannot accommodate an extra bed or a baby cot.

Guest Reviews
5.3
Rated
Location
Première Classe Toulouse Nord - L'Union boasts a prime location praised by guests for its quiet and pleasant surroundings. Situated conveniently near the highway, the hotel offers easy access to various key destinations, including the Clinique de l'Union, McDonald's and several nearby restaurants, making it a perfect stopover for travelers. The hotel is also well-suited for those working in the north of Toulouse and provides ample and free parking, adding to the convenience for guests with vehicles.

Additionally, its proximity to public transportation, such as nearby bus stops and the metro, ensures that guests can reach Toulouse city center effortlessly. For those flying in, the hotel is just a few minutes from the airport. The establishment is noted for its calm environment, set back from the road, which contributes to a peaceful stay.

The positive aspects highlighted by guests also include the hotel's location, which is ideal for accessing various local amenities, including the St. Jean clinic and the nearby playground. Furthermore, the geographical location allows for easy navigation in all directions, ensuring that guests can easily reach their desired destinations. The availability of dining options close to the hotel, along with the quietness of the neighborhood, enhances the quality of stay, making it a well-located choice for both leisure and business travelers.

Breakfast
At Première Classe Toulouse Nord - L'Union, guest reviews on breakfast offer a mix of perspectives, primarily highlighting positive aspects, though some areas for improvement are noted. Many guests appreciated the hearty, varied breakfast, often describing it as excellent, satisfying and offering good value for money. The all-you-can-eat buffet was a particular highlight for some, offering a decent selection for the price paid.

However, several reviews pointed out that the breakfast options were sometimes limited with issues such as the absence of croissants, real bread and fresh milk or juice. Some guests found the breakfast to be quite basic or minimalistic with a few describing it as poor or meager. There were also mentions of occasional operational hiccups, such as breakfast being served late or the quality of certain items like coffee and orange juice being subpar.

Despite these drawbacks, the overall sentiment towards the breakfast experience at this hotel leans towards positive with particular praise for the variety and quantity provided. For those seeking a satisfying and reasonably priced start to their day, the breakfast at Première Classe Toulouse Nord - L'Union generally meets expectations, although guests with higher standards or specific requirements might find it lacking in some areas.

Rooms
Première Classe Toulouse Nord - L'Union offers a range of functional yet very basic rooms that are suitable for short stays, especially for travelers prioritizing convenience over luxury. Many guests appreciated the quietness of the rooms, where the sound of traffic is minimal, critical for a restful sleep. The air conditioning works well, particularly helpful during hot weather. On the upside, the rooms were noted to be clean and calm, ensuring a decent level of comfort for brief stays.

However, the rooms do not come without their drawbacks. Common criticisms include the outdated and dilapidated condition of the rooms with many noting issues like cracked walls, uncomfortable bedding and small, cramped spaces. The amenities were often seen as minimalistic with some guests finding the facilities like bathrooms and showers too tiny to be comfortable. Instances of cleanliness lapses were also frequent with reports of mold, rust, foul smells and dirty linens.

Overall, the rooms are functional but in need of significant renovation and better maintenance. The size and outdated nature of the rooms make them suitable mostly for travelers on a tight budget or those needing just a night's rest. The hotel’s cleanliness and condition are aspects that could benefit from considerable improvement to enhance guest satisfaction.

Beds
Première Classe Toulouse Nord - L'Union offers a mixed experience when it comes to bedding. Many guests have praised the hotel for providing comfortable and good quality beds with some highlighting the clean and well-maintained state of the bed linens. The bedding is often described as good, fine or even very good, contributing positively to the overall stay.

However, there are frequent mentions of less favorable experiences as well. Some guests have found the mattresses either too hard or sticky and dusty, impacting their comfort. Issues such as bed creaking, narrow and poorly made beds, lacking pillow cases and limited availability of mattress protectors were also noted. Despite these drawbacks, the general consensus leans towards an acceptable level of comfort, especially when balanced with other factors like clean rooms and the value for money offered by the stay.

Cleanliness
Première Classe Toulouse Nord - L'Union has overwhelmingly received negative feedback concerning its cleanliness. Many reviews point out issues with sticky and dusty floors, dirty showers and unclean bathroom fixtures. Guests have noted disturbing occurrences such as hair in the bed sheets, mold on the ceiling and stains on walls and linens. The overall state of the rooms is repeatedly described as poor with outdated and neglected furniture adding to the problem. Complaints also included cigarette smells, broken amenities and rust stains. Despite these significant drawbacks, some reviewers did mention that clean towels were provided and that certain areas were cleaned daily. However, these few positives were overshadowed by the overwhelmingly negative consensus on the hotel's hygiene and maintenance standards.

Staff
The reviews for Première Classe Toulouse Nord - L'Union highlight the staff as a notable strength of the hotel. Guests frequently describe the staff as friendly, kind and helpful with a welcoming and professional demeanor. Many praised the reception staff for their warm and attentive service with several guests noting the polite and efficient manner of the personnel. Specific instances of empathy and customer care were mentioned, demonstrating the staff's commitment to ensuring a pleasant stay for guests.

Notable commendations include the friendliness of the personnel upon arrival, the efficiency of the reception staff in handling requests and their ability to manage customer dissatisfaction. There were multiple mentions of the warmth and professionalism of individual receptionists, who were attentive to guest needs and provided a great welcome. Additionally, the housekeepers and management were recognized for their friendliness and availability.

However, there were occasional criticisms pointing out instances of unprofessionalism and inadequate customer service, notably during check-in issues and reservation mishaps. Despite these few negative comments, the overwhelming majority of reviews emphasized the positive experiences with the hotel's staff, making it a standout feature for travelers considering a stay at Première Classe Toulouse Nord - L'Union.

Wi-Fi
The guest reviews of Première Classe Toulouse Nord - L'Union indicate significant issues with the wifi service, describing it as generally unavailable or not working. Numerous reviews pointed out problems with connectivity and a lack of wifi coverage throughout the hotel. Despite these challenges, some feedback did note that the available wifi is basic but fast, although coverage and duration are limited. Additionally, guests mentioned the lack of outlets near the bed as another inconvenience. Overall, the wifi service at the hotel appears to be inconsistent and in need of improvement.

Parking
The parking experience at Première Classe Toulouse Nord - L'Union has generally been well-received by guests with multiple mentions of ample and free parking being a significant highlight. The parking lot is described as large and offering secure access, which adds to the convenience for guests. Several reviews note that the parking area is well-secured and benefits from a closed parking system, providing an added sense of safety for vehicles.

Guests have appreciated the great access to the parking, which is well-located and nearby several restaurants and areas of the city. The ease of parking has been mentioned favorably, making it a stress-free experience for travelers. Additionally, the reception has been praised for its cooperation and efficiency with parking arrangements.

However, there are a few areas of concern that have been noted. Some reviews pointed out that the parking lot needs better maintenance with specific mentions of trash not being collected regularly and a lack of external lighting. Improvements in cleanliness and lighting could enhance the overall experience. Despite these minor issues, guests generally reported a positive experience with the parking at this hotel.


No, Première Classe Toulouse Nord - L'Union doesn't have any pool.

No, a spa isn't available at Première Classe Toulouse Nord - L'Union.

No, Première Classe Toulouse Nord - L'Union doesn't allow dogs.

Yes, parking facilities are available at Première Classe Toulouse Nord - L'Union.

No, Première Classe Toulouse Nord - L'Union doesn't have a gym.

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