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Summary of reviewsBoutique Hotel Grote Gracht in Maastricht is renowned for its prime location and inviting ambiance. Nestled in the heart of the city, it provides guests with convenient access to shops, restaurants and major attractions like the Vrijthof Square and the Markt. Visitors frequently laud the hotel's central yet tranquil setting, making it an ideal base for exploring the charming old town.
The historic charm of the hotel extends to its rooms, which are decorated with beautiful antique decor, offering a blend of rustic and vintage feels. Many guests appreciate the spaciousness, comfortable beds and modernized bathrooms, underscoring the cozy and atmospheric ambiance. While some rooms may have minor maintenance issues, the overall experience remains positive, particularly for those who enjoy a touch of old-world charm.
The breakfast experience at Boutique Hotel Grote Gracht receives mixed feedback with numerous guests praising the quality and range of organic products, fresh ingredients and the charming dining setting. Although some find the breakfast a bit simplistic and overpriced, the positive reviews highlight a satisfying and meticulously prepared meal.
Cleanliness at the hotel is generally well-regarded with daily housekeeping and clean rooms often mentioned positively. However, some guests report issues like mold and outdated furnishings, indicating a need for more thorough cleaning and maintenance.
A standout feature of Boutique Hotel Grote Gracht is its attentive and friendly staff. Their professionalism and warm hospitality consistently enhance the guest experience, making visitors feel welcomed and well-cared-for throughout their stay.
The hotel also offers reliable and speedy Wi-Fi, praised by many for its stability and the convenience of a digital key system. This modern approach adds a layer of convenience to the overall stay.
Families find the hotel accommodating with family-friendly amenities and spacious rooms that cater to larger groups. Despite some concerns about noise and privacy in certain family rooms, the overall feedback is positive.
Moreover, the hotel is ideally located for those who enjoy the vibrant nightlife of Maastricht, placing guests within walking distance of numerous nightlife hotspots. However, some guests report noise from nearby nightlife activities as a potential disturbance.
Boutique Hotel Grote Gracht is also noted for its dog-friendly policies, providing a welcoming environment for pets with thoughtful amenities such as treats and dog toys.
Overall, Boutique Hotel Grote Gracht offers an affordable and charming stay in Maastricht, balancing its historic allure with modern conveniences and a high standard of service from its friendly staff. While there are areas for improvement, particularly with maintenance and some room conditions, the hotel's strengths make it a compelling choice for travelers seeking a central yet peaceful retreat in the city. Show more
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Dog Friendly Hotel
This hotel is centrally located and offers a cozy environment for guests and their pets. It's known for its friendly service and pet-friendly policies.
Hotel near Nightlife Spots
Located in the city center, this hotel is near many of Maastricht's attractions and nightlife options. Its location makes it easy to experience the city's entertainment.
Hotel with Parking
Parking is available for guests in the immediate vicinity at a reduced rate. The hotel also mentions on-site parking with charges.
EV charging stations
Hotel with EV Charging Stations
Family Friendly Hotel
3-Star Hotel
Room Types
Single RoomThis single room has a tv
Basic Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room offers a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as garden views.
Deluxe Double RoomThis double room is 20 square meters.
Superior Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views.
Family Room (4 Adults)This suite can accommodate 4 persons
Deluxe Double RoomThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Nestled in the heart of Maastricht, Boutique Hotel Grote Gracht boasts an enviable location that's praised by many for being close to all the city's main attractions. Located right in the center, guests find themselves within walking distance to shops, restaurants and popular sites such as the Vrijthof Square and the Markt. Its central position makes it an ideal base for exploring the charming old town and enjoying the lively city life, yet it manages to offer a peaceful retreat from the hustle and bustle.
The proximity to nearby parking facilities is also noted as highly convenient for those traveling by car. Guests appreciate the welcoming and friendly staff who contribute to a pleasant stay, alongside the cozy, well-decorated rooms that exude the historic charm of old town houses. With its prime location and comfortable accommodations, Boutique Hotel Grote Gracht is a perfect choice for a short city trip or a peaceful yet central stay in Maastricht.
Breakfast
The breakfast experience at Boutique Hotel Grote Gracht has garnered mixed reviews from its guests. On the positive side, many guests found the breakfast to be excellent, delicious and prepared with care, featuring high-quality organic products and fresh ingredients such as crispy croissants, spelt bread and freshly made eggs. The extensive selection and variety available impressed several guests, along with the ambiance of dining in a charming courtyard or a pleasant breakfast room.
However, there were also notable criticisms. A number of guests felt that the breakfast was too simplistic and didn't offer enough variety, especially for its price of 22 euros per person. Some guests missed fresh fruits and vegetables, while others pointed out that the options were basic and sometimes repetitive. There were also mentions of the breakfast being overpriced and not meeting expectations for the cost. Additionally, issues such as old-fashioned or moldy cheese, stale sandwiches and limited choices were brought up by some reviewers.
Overall, while many guests enjoyed a tasty and fulfilling breakfast, others were left wishing for a more extensive and better-valued offering.
Rooms
The Boutique Hotel Grote Gracht offers a mix of charm and quirks through its uniquely designed rooms, featuring beautiful antique decor and a cozy ambiance. Many guests enjoyed large and spacious rooms with comfortable beds and modernized bathrooms, appreciating the rustic and vintage feel. Courtyard views and a quiet environment added to the overall pleasant experience.
However, the rooms are not without their flaws. Issues like outdated and worn-out furniture, cleanliness concerns and minor maintenance problems were noted. Some rooms were smaller than expected, often lacking amenities like proper ventilation, air conditioning or functional furniture. Despite these shortcomings, the charm of the old building and its prime location in Maastricht seemed to compensate for some of the inconveniences, offering a unique stay experience.
For those seeking quaint, nostalgically decorated accommodations with a mix of old-world charm and modern touches, Boutique Hotel Grote Gracht remains a compelling choice. However, be prepared for occasional maintenance issues and variability in room conditions.
Beds
Boutique Hotel Grote Gracht has garnered varied feedback about its beds from its guests. On the positive side, multiple visitors have praised the beds for being very comfortable with one specific mention of the sleeping arrangements being cozy and suitable. Guests have noted the excellence of some mattresses, highlighting that they were in great shape and back-friendly, providing a restful night's sleep. Additionally, there were comments about the bedding being warm and cozy, helping to elevate the overall comfort.
However, not all experiences were positive. A recurring issue mentioned was that beds often consisted of two single beds pushed together rather than a true double bed, which led to them sliding apart and creating a gap in the middle. Some beds were described as narrow and old with a few guests finding them too soft or prone to noise and creaking. There were also mentions of worn-out and damaged headboards with a few beds showing signs of age and wear, such as peeling bed frames.
While the general consensus points to a comfortable experience for many, the disparities in bed configurations and occasional maintenance issues led to mixed reviews. Some beds have been updated recently, which may offer a more comfortable experience for future guests. The hotel's clean bathrooms and great location were also noted as positives that accompany the bed quality.
Cleanliness
Boutique Hotel Grote Gracht presents a mix of experiences when it comes to cleanliness based on guest reviews. Positively, many visitors highlight the hotel as very clean and tidy with some praising clean rooms and bathrooms, clean towels provided daily and an overall impression of cleanliness. They describe the accommodation as clean, well-maintained and cozy with good room cleaning services.
However, there are significant areas of concern that stand out in the reviews. Numerous guests mention issues with mold, dust and musty smells permeating various parts of the hotel, particularly in bathrooms and rooms. Complaints about dirty walls, stained curtains and unclean showers are not uncommon. Some guests observed that while parts of the hotel could appear clean at first glance, closer inspections revealed lingering traces from previous occupants, such as dirty sinks, unclean floors and sticky surfaces.
Several reviews pointed out dated and worn-out furnishings with peeling paint and scratch marks being frequent issues. Specific mentions of dirty and wet towels, clogged drains and the absence of proper room maintenance further detract from the overall experience.
In summary, while Boutique Hotel Grote Gracht often hits the mark with general cleanliness and daily housekeeping, it evidently struggles with deeper, more thorough cleaning practices, leaving guests with mixed feelings about its hygiene standards.
Staff
The staff at Boutique Hotel Grote Gracht consistently receive high praise for their exceptional friendliness and professionalism. Guests frequently describe the staff as very friendly, helpful and welcoming with many noting that they go out of their way to provide excellent service. The reception team is particularly highlighted for their efficiency and pleasant demeanor, making check-in a smooth and enjoyable experience. Additionally, the staff is commended for their willingness to assist at all times, their polite and competent manner and their overall hospitable and caring approach. Minor exceptions noted in some reviews do not detract from the overwhelmingly positive feedback regarding the hospitality and attentiveness provided by the hotel's team.
Wi-Fi
Boutique Hotel Grote Gracht offers a generally positive wifi experience with many guests praising its stability and speed. Reviewers frequently highlight good wifi, noting that it provides an ample connection for general use and online activities. The hotel has embraced an innovative digital key system, allowing guests to use their smartphones for room access. This electronic key solution is often commended for its convenience, though some guests find it a bit confusing and there are occasional issues with the system not working properly. Despite these minor setbacks, the modern approach to key access and the reliable wifi seem to enhance the overall guest experience at this charming boutique hotel.
Family
The Boutique Hotel Grote Gracht offers a welcoming and comfortable environment for families, earning high marks for its family-friendly atmosphere. Families with diverse needs found the accommodations suitable and children particularly enjoyed their stay. The hotel provides family amenities and features family rooms, including split-level options, to accommodate larger groups and small families alike. Guests appreciated the lovely courtyard, which added to the charm of the hotel. Some issues were noted, such as noise levels and temperature in certain family rooms and a lack of privacy with no bathroom door in specific rooms was a concern for some. Nevertheless, the overall experience for families remains positive and well-regarded.
Nightlife
Boutique Hotel Grote Gracht is ideally situated for those looking to explore the vibrant nightlife of the city. Its central location places guests within walking distance of numerous bars, restaurants, cinemas and tourist spots. The area is particularly lively during events such as the annual carnival, offering a rich nightlife experience.
However with the convenience of such proximity comes the inevitable noise. Guests have commented on the significant street noise from traffic and partygoers, especially during the night. The city-side rooms, in particular, are more susceptible to disturbances due to the active nightlife and occasional speeding cars. Some have mentioned incidents such as fights and visible drug dealing on the streets, which might be concerning for some visitors.
Despite the bustling surroundings, the hotel itself is tucked into quieter areas and offers a respite from the city’s hustle and bustle. The friendly personnel at the reception have been noted for their warm welcome, enhancing the overall guest experience.
While the noise level may not appeal to everyone, those who enjoy being in the heart of the city's nightlife will find Boutique Hotel Grote Gracht an excellent base for their explorations. The hotel's strategic location and proximity to central attractions make it an attractive choice for those eager to immerse themselves in the local scene.
3 Star
Boutique Hotel Grote Gracht offers a reasonable and affordable three-star quality experience, meeting the basic expectations of a three-star property. Guests generally find it to be good value for money, especially given its proximity to shops and attractions. However, the hotel exhibits signs of wear and tear with outdated and dilapidated furniture, ancient carpets and certain room facilities needing an upgrade.
While guests appreciate the modest and decent accommodations, they note that improvements are necessary for the hotel to truly meet boutique three-star standards. The condition of the rooms and common areas suggests a rougher, faded glory that is in need of renovation. Despite these shortcomings, the hotel offers a solid three-star experience with acceptable services and facilities.
Some guests have observed that the pricing, especially during events, can be steep for the quality provided. Additionally, the absence of an elevator and the need to rent linens are cited as areas that detract from the overall experience.
In summary, Boutique Hotel Grote Gracht is an affordable option for travelers not seeking luxury, but it could benefit from updates and renovations to fully align with its three-star classification.
Dog Friendly
Boutique Hotel Grote Gracht is highly praised for its dog-friendly facilities and services. Guests report that dogs are welcomed enthusiastically upon arrival, often receiving treats and water immediately. The hotel accommodates pets without issue, offering dog-friendly rooms and even providing extra bowls and dog toys in the room. There are designated areas within the hotel and nearby spots suitable for dog walks, making it convenient for pet owners. Dogs are not just allowed to stay; they can also join their owners for breakfast, enhancing the overall experience for those traveling with pets.
However, some minor issues were noted, such as the need for additional umbrellas to ensure guests and their dogs can enjoy breakfast outside comfortably regardless of the weather. While most feedback highlights positive aspects, there was an isolated remark about discomfort with dogs barking from certain rooms. Overall, Boutique Hotel Grote Gracht provides a welcoming and accommodating environment for furry companions, though a few adjustments could further enhance the experience.
No, Boutique Hotel Grote Gracht doesn't have any pool.
No, a spa isn't available at Boutique Hotel Grote Gracht.
Yes, Boutique Hotel Grote Gracht welcomes dogs.
Yes, parking facilities are available at Boutique Hotel Grote Gracht.
No, Boutique Hotel Grote Gracht doesn't have a gym.