ibis Macae

Macae -22.40167000, -41.79468900 , R Dolores Carvalho De Vasconcelos 136 - Gloria (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsibis Macae has garnered positive acclaim, particularly for its superb location, close to the beach and key city attractions, making it an ideal stay for both leisure and business travelers. Guests frequently mention the convenience of quick access to essential amenities and recreational opportunities, further enhanced by the hotel's provision of free parking.

The hotel's cleanliness generally receives favorable feedback with many guests appreciating the well-maintained spaces and organization. While there are some concerns about maintenance and occasional musty smells, guests often find the rooms spacious and pleasant. The shower stalls and overall cleanliness of some rooms are particularly highlighted, contributing positively to guest satisfaction.

Service at ibis Macae stands out with numerous reviews praising the staff's friendliness, politeness and willingness to assist. Reception services and the support from the restaurant team earn high marks, enhancing the overall guest experience. The staff's attentiveness and dedication significantly add to the hotel's appeal, making stays more comfortable and welcoming.

However, breakfast at the hotel elicits mixed feelings. While some guests praise the varied and tasty offerings that exceed expectations, many are dissatisfied with the separate charge for breakfast, considering it overpriced for the quality provided. Complaints about the freshness and presentation of food, alongside issues with disorganization, suggest areas for improvement in the breakfast service.

Room quality also receives mixed reviews. Guests appreciate the sufficient size and standard amenities but note concerns regarding the age and upkeep of bedding and towels. Some visitors report discomfort due to old or poor-quality mattresses and pillows, along with occasional cleanliness issues that detract from the overall comfort.

In summary, ibis Macae shines through its excellent location, generally positive cleanliness standards and exceptional staff service. While some areas, such as breakfast and room comfort, could benefit from enhancements, the hotel remains a reliable and appealing choice for travelers visiting the area.
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Dog Friendly Hotel
This hotel is listed as pet-friendly, making it a viable option for travelers with pets. Specific amenities for pets are not detailed.

Hotel with Parking
Ibis Macae provides free private parking. It is located a short distance from Cavaleiros Beach, offering convenient access and parking facilities.

Accessible Hotel
The ibis Macae is designed with accessibility in mind, featuring wheelchair accessibility, accessible corridors, accessible bathrooms, and accessible parking. It also provides elevators for access to upper floors, ensuring a comfortable stay for guests with mobility challenges.

3-Star Hotel
ibis Macae offers essential amenities and services at a budget-friendly price. It's a reliable option for travelers seeking a comfortable and convenient stay.

Hotel near The Beach

Business Hotel

Room Types
Standard Double Room This double room features air conditioning.

Standard Twin Room This air-conditioned twin room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Double with one single bed This room can be fitted with an extra bed for children up to 11 years old.

Guest Reviews
7.7
Good
Location
Ibis Macae enjoys widespread praise for its prime location. Nestled close to the beach, the hotel offers easy access to various points of interest, making it ideal for both leisure and business travelers. The proximity to the beach is a highlight, providing picturesque views and recreational opportunities. Guests consistently commend the convenience of being close to many key areas within the city, ensuring that essential amenities and attractions are just a short distance away.

The hotel receives favorable comments about its cleanliness with many reviews noting the well-maintained and organized spaces. The standard of accommodation is often described as comfortable, contributing positively to guests' overall stays. Staff kindness and the quality of service further enhance the guest experience with mentions of good reception services and helpful employees.

While some guests have indicated occasional issues with infrastructure, the consensus remains largely positive due to the superb location and overall good service. The added benefit of free parking is also noted, adding to the property's appeal.

Ultimately, Ibis Macae's combination of an excellent location, cleanliness and friendly service makes it a reliable choice for travelers visiting the area.

Breakfast
Breakfast at the ibis Macae receives mixed reviews from guests. Positive feedback highlights a variety of quality options with some guests describing the breakfast as very tasty, varied and even impeccable. Several visitors appreciated the diverse selection, including proteins, fruits and different types of coffee. Many found the breakfast experience satisfactory and exceeded their expectations.

However, there are notable downsides mentioned. Some guests felt misled by the booking presentation, believing breakfast was included when it was actually sold separately. Complaints about the high price of breakfast were frequent with several reviewers suggesting it should be included in the daily rate given its cost. The quality also came under scrutiny with reports of burnt sausages, hard bread and a general decline in quality over time.

Some reviews noted disorganization and a lack of cleanliness with breakfast trays scattered around creating a poor impression. Overall, while the breakfast offerings at ibis Macae have their strengths, there are areas for improvement, especially regarding clarity of costs and maintaining consistent quality.

Rooms
The rooms at ibis Macae garner a mix of sentiments. On the positive side, the size of the rooms and the amenities available meet expectations for many guests. However, several aspects could use improvement. The bedding and towels appear to be quite old with some guests noting that they are worn and in need of replacement. Cleanliness and maintenance of the rooms also seem to be an issue with reports of musty smells, uncleaned rooms and hardware that is not well-maintained. Comfort also appears to be lacking with descriptions of super uncomfortable rooms, messed-up beds and unsatisfactory pillows. Overall, visitors can expect adequate sizing and amenities but should be aware of potential shortcomings in comfort, cleanliness and maintenance.

Beds
Ibis Macae offers a mix of experiences when it comes to its beds and overall sleeping accommodations. Many guests have appreciated the presence of a family room option, highlighting its appeal for those traveling with loved ones. Numerous reviews praise the comfort of the beds, mentioning quality bedding and towels, which contribute to a pleasant stay. However, there are notable criticisms regarding the mattresses and pillows with some guests finding them uncomfortable or of poor quality and even describing mattresses as too soft or in poor condition. Additionally, a few reviews pointed out an issue with the bedding having a strong, unpleasant smell reminiscent of hospital sheets. While some guests have enjoyed a comfortable bed and praised the room overall, others noted that there were problems with lighting and burnt-out bulbs. The general consensus suggests that while the bed quality can be hit or miss, travelers might still find comfort and a satisfactory experience at Ibis Macae.

Cleanliness
The cleanliness of ibis Macae has garnered mixed feedback from guests. On the positive side, several guests appreciated the clean and spacious rooms, noting improvements in particular areas such as the shower stall. Some found the rooms very clean and fragrant, loving the fresh scent upon arrival. The hotel offers very good service, is cozy and has a convenient location, making it an attractive option for travelers.

However, some guests flagged issues with the overall cleanliness standards of the hotel. There were reports of dirty windows, bathrooms with mold and clogged sinks. Hallways and elevators have also been mentioned as needing more attention. Instances of superficial cleaning were noted with some guests encountering dirty towels, hair stuck in the bathrooms and leftover food containers in the minibars. Furthermore, several rooms had strong mildew or cleaning product odors and maintenance seemed to be lacking in various aspects, such as broken tiles and worn-out carpets.

Despite these cleanliness concerns, the hotel does have its merits in service and location. Yet, guests seeking consistent cleanliness and well-maintained facilities might want to consider these aspects.

Staff
In summary, the staff at ibis Macae receive high praise across guest reviews. Guests highlight the helpfulness and attentiveness of the entire team, from the receptionists to the restaurant attendants. The night receptionist has been specifically mentioned for their exceptional assistance and the reception team, in general, is described as welcoming, polite and courteous. The service is noted for being efficient and kind with many reviews emphasizing the staff's friendliness and availability. Overall, the team at ibis Macae is celebrated for their dedication to making guests' stays pleasant and comfortable, exemplified by their willingness to go the extra mile, such as arranging a bathtub for a guest's baby. The positive experiences with the staff significantly contribute to the hotel's appeal, making it a highly recommended choice for visitors.


No, ibis Macae doesn't have any pool.

No, a spa isn't available at ibis Macae.

Yes, ibis Macae welcomes dogs.

Yes, parking facilities are available at ibis Macae.

No, ibis Macae doesn't have a gym.

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